Wix Restaurants Orders

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Browse preserved published and unpublished Reviews.

i These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

These Reviews were previously observed by App Market Index and Wix later supplied an unpublished state for them.

1. B

   blkrocket February 11, 2026, 05:57

   ★★★★★ 2.0 Unpublished

   This (New) Version of WIX Restaurant seems to be designed by someone unfamiliar with restaurants!!!

   When it first made its way to the App Store I installed it and saw that it was not ready for prime time so I put off moving to this app version for 2 years because the older one worked very well for my needs. Now the older app is disabled. Sadly, this version is by far the worst version yet. No room for customization. Little things like colored icons keep it looking very generic. Bigger issues are; It asks for customers address before they can add an order to the cart, and if the address is inputed wrong or the customers does not complete the address information then the progress they've made is canceled, leaving the cart empty. When you have a large list of options there should be a drop down menu to hold the items in. There is No option for "Either This" or Either That" which was a key feature present in the older app. This version does not allow items created as stand alone menu items within another menu item. You cannot allow the customer to add multiple variant items easily.

   Stored reply

   1. ReplyFebruary 11, 2026, 12:19

      Hi blkrocket, Thanks for the detailed feedback - we hear your frustration. Some features you mentioned are still missing, but others are supported and we’d love to help you get the most out of the current setup. I'm sending you an email to follow up. Thanks, Elena

2. D

   desipalace91 November 6, 2025, 18:08

   ★★★★★ 2.0 Unpublished

   Urgent Issues: Discount Display & Order Time Visibility

   Hello, We are facing important issues that affect all three of our restaurants. First, the discount is not shown on the printed ticket. It must appear clearly below the total amount, not on each item. The discount should apply to the total order amount only, just like before: Subtotal → Discount → Final Total. We also need better order time visibility. The system should clearly show if an order is for today or for tomorrow, and it must display the exact date and time of every order when the app opens, exactly like our previous app. This helps our staff avoid mistakes and manage orders properly. Please fix these issues as soon as possible. Thank you.

   Stored reply

   1. ReplyNovember 23, 2025, 08:10

      Hi desipalace91, Elena from Wix Restaurants is here. Thank you for sharing these issues. Regarding the first point, the discount display on the printed ticket: I’ve already forwarded this to the team and we will consider it for the future development. For the second point about order date and time visibility, I’m sending you a follow-up email so I can gather a bit more detail on how you expect it to appear. Thank you again for bringing this to our attention. Best, Elena Wix Restaurants

3. M

   masarwamay October 26, 2025, 19:01

   ★★★★★ 2.0 Unpublished

   hide signup / login

   I really like this app to add it to my restaurant website. But I have one problem with it that I don't like at all.. I can't hide the signup or login for guests who request to order pickup and I don't want them to register. I want to hide it. I'm talking about the same page as soon as the payment arrives.

4. P

   pizzastube August 23, 2025, 08:07

   ★★★★★ 2.0 Unpublished

   Less features

   We are forced to use this app. One important feature is missing that the old app had. It is no longer possible to select how many orders shall be allowed to be placed for a specific time slot. This makes this app unusable for us.

   Stored reply

   1. ReplyAugust 26, 2025, 11:18

      Hi, Thanks for your feedback. I see that you were able to revert to the old app — I completely understand that Capacity Limits is crucial for your operation. The good news is that this feature will be released very soon, and you’ll be able to upgrade to the new app with that capability in place. The new app will not only support Capacity Limits but also bring added value through, a better ordering experience and more flexibility for your business. We appreciate your patience as we continue to improve the experience. Maya, Wix Restaurants Team

5. T

   ttxfcrcafe7 July 9, 2025, 04:02

   ★★★★★ 2.0 Unpublished

   Not Compatible with Dine By Wix

   I am unable to add the new restaurant menu and order to dine by wix feature.

   Stored reply

   1. ReplyAugust 24, 2025, 06:56

      Hi, Thanks for your feedback — we understand how important the Dine app has been for your business. The new Online Orders app isn’t supported in Dine, but we’re currently working on implementing it in Wix Branded apps- https://support.wix.com/en/article/building-your-own-native-mobile-app-with-wix and Wix Sapces https://support.wix.com/en/article/wix-mobile-apps-an-overview-of-spaces-by-wix This will be a great way for customers to be able to place orders through a mobile app. If there’s anything else you need, I’m here to help.. Eyal, Wix Restaurants Team

6. S

   siddhant31106 April 10, 2025, 13:00

   ★★★★★ 2.0 Unpublished

   Contactless Order System (Per Table) is NOT Available

   The old restaurants app had an option to add multiple tables (QR codes) for different tables, this app doesnt have that functionality.

   Stored reply

   1. ReplyApril 20, 2025, 20:50

      Hi there! Thank you for your feedback regarding the Contactless Dine in. I want to assure you that the ability to set contactless dine in is in our plans! You can also vote for this feature and receive updates as soon as we launch it by visiting this link: https://support.wix.com/en/article/wix-restaurants-request-setting-up-contactless-dine-in . If you're interested in discussing this feature further, we'd be happy to arrange a call. Your input would be invaluable in helping us design it to meet your needs! You can book a time that works for you using this link https://www.restaurants-user-feedback.com/booking-calendar/online-orders-contactless-dine-in . Thank you again for your feedback, and we look forward to hearing from you! Best, Geva from the Online Orders team

7. P

   pizzapointfoodtruck February 26, 2025, 14:51

   ★★★★★ 2.0 Unpublished

   Multi-location takeway orders not available

   When can we expect this feature to be added? My company loses a lot from this, it needs it very much!

8. K

   karol8733 February 20, 2025, 18:17

   ★★★★★ 2.0 Unpublished

   Multi-location not available & Order pacing:

   When are these features going to be available again? Please I need them urgently.

   Stored reply

   1. ReplyFebruary 23, 2025, 11:40

      Thank you for your feedback! We're excited to let you know that supporting multiple locations is in progress and will be released in the next 2 months. You can vote and get updates on this feature here: https://support.wix.com/en/article/wix-restaurants-request-managing-restaurant-services-across-multiple-locations. Order pacing is currently in the design phase, and we would love to hear your needs to ensure it meets your expectations. I've sent you an email inviting you to book a call with our team. Your input is invaluable to us! Best, Geva from Wix Restaurants Online Orders team

9. E

   eat1426 February 5, 2025, 18:10

   ★★★★★ 2.0 Unpublished

   Years away from competing with mainstream delivery platforms

   Basic menu features are missing. Wix Restaurants does not allow composite products, so any combo would need to be built with variants and modifiers, so anything sold out or unavailable would have to be manually edited for each product. If you never sell out of food during any given menu time, then this might not be an issue. If you do BBQ or burgers, this is going to be a pain point. A solution would be for Wix to allow products that are constructed with other products, so if mashed potatoes are sold out, all combinations that have a mashed potato option will update simultaneously. This is common on all food ordering platforms. In addition, variants can only be checked. There is no option for a product with variants or modifiers to be selected multiple times. A solution would be to allow variant, modifiers (best would be composite products) to have a number selector. Basically copy the features available in current leaders in the food delivery space.

10. B

    blissrestaurantbas October 9, 2024, 17:35

    ★★★★★ 2.0 Unpublished

    its bad to be honest

    Stored reply

    1. ReplyOctober 13, 2024, 16:33

       Hi, My name is Eyal, and I'm a product manager on Wix Restaurants team. Sorry to hear you had a bad experience with our app, I'll be happy to jump on a quick call to understand better your needs or any other feedback you may have, you can schedule a call with me using this link - https://www.restaurants-user-feedback.com/booking-calendar/feedback-call-with-online-ordering-team?referral=service_list_widget Thank you, Eyal Raz | Wix Restaurants

11. S

    sauridrops August 22, 2024, 16:37

    ★★★★★ 2.0 Unpublished

    ONLINE ORDERING PAGE

    I am trying to have multiple online ordering pages due to multiple service but I can only add two.How can I do it?

    Stored reply

    1. ReplyAugust 26, 2024, 06:44

       Hi sauridrops, thank you for your review and for using our app. At the moment you can only have two online ordering pages per site. We value your feedback and would love to hear more about how we can improve this feature and meet your needs. Please consider booking a call with us at your convenience: https://tinyurl.com/book-with-online-orders-team Looking forward to speaking with you! Best, Ari

12. P

    parker-potrero July 21, 2024, 18:02

    ★★★★★ 2.0 Unpublished

    need work

    The notifications needs to have phone call option, the tips been applied to all apps on the website is not a good idea, should be able to pick which apps ask for tips Im still using the original version because of what mentioned, I hope this will be fixed since some new features are a big improvement, but the basics needs to be better is there anyone working on this app? or it has been abandoned??

13. B

    browniedaro March 19, 2024, 13:52

    ★★★★★ 2.0 Unpublished

    Impressão dos pedidos

    Só está dando pra imprimir os pedidos em papel formato A4. Para delivery, deveriam ajustar para impressão de comanda. Para impressão em impressora térmica. Não consigo imagina imprimir uma folha tamanho A4 para o entregador e outra para cozinha.

    Stored reply

    1. ReplyMay 15, 2024, 04:27

       Hola, Eyal, del equipo de producto de Wix Restaurants, gracias por tomarte el tiempo de escribirnos. Está disponible la impresión con impresora térmica con los Nuevos pedidos online. Siga este útil artículo para obtener más información: https://support.wix.com/en/article/wix-restaurants-printing-an-order-in-the-new-restaurants-orders-app-overview Gracias,

14. D

    ditalianeofficial March 3, 2024, 02:55

    ★★★★★ 2.0 Unpublished

    Multiple Location is Missing.

    This application serves as an excellent tool for numerous F&B establishments, but encounters a significant limitation: the inability to incorporate multiple locations which can be done on the old ordering app. Incorporating this feature is crucial to businesses with more than one location. and should be implemented promptly. Tried to install back the old Menu app but, its no longer in the app store..

    Stored reply

    1. ReplyMarch 4, 2024, 12:05

       Hi ditalianeofficial, Roni from Wix here, thank you for your feedback! Indeed multiple locations are not yet available in the new online ordering app. I'm happy to share that we're currently working on this capability. We definitely understand it is crucial for many of our users, and we're looking forward to be able to offer it to you. We will update with a timeline as soon as we can. In the meantime, our deepest apologies for the inconvenience. Best, Roni

15. J

    jasper648 February 9, 2024, 15:18

    ★★★★★ 2.0 Unpublished

    cannot add multiple locations - we have 6 restaurants

    Stored reply

    1. ReplyFebruary 12, 2024, 13:10

       Hi Jasper, This is Elena from Wix. Thank you for reaching out. At the moment, we don't support the ability to add multiple locations. However, we're exploring this for future enhancements and would appreciate learning more about your requirements. I'll send you a follow up email. Best regards, Elena Wix Restaurants

16. T

    tossedandcharred January 30, 2024, 21:56

    ★★★★★ 2.0 Unpublished

    Works great, when it works...

    I want to love this app but when it dose not work it's horrible! My site keeps bugging out and not letting people choose an address when putting in the order. Because of this your shop completely stops until it magically works again. Support dose not really help, they just clear your cache and say... see it works now. But you can't just "make" all customers clear the cache after every order... and then it dose not work half the time.. still. I was also told "well I quess you can't have them order then" was my solution..... What a bummer. Just because of this one bug I'll have to use another app. Just sucks I've already started my business with this and then it just magically stops and Wix treats it as never something on their end. I work in IT and create sights but I've never seen such a messed up design. Oh and on top of it all... if you did use this app along with the point system and need to use something else... because it just dosnt work. ALL your customers lose their points!!

    Stored reply

    1. ReplyJanuary 31, 2024, 12:00

       Hi Tossed and Chard, Roni from Wix here, thank you for your feedback! First of all, I'm very sorry to hear about your experience! There was indeed an issue with the checkout in your site, we fixed it and now it seems to work appropriately. Our apologies again. Regarding the points system - Wix Restaurants Orders work with Wix Loyalty, similarly to other Wix e-commerce apps. This allows your customers to earn points for submitting orders and use accumulated points for discounts and rewards in your site, totally customizable by you. I've also sent you an email to follow up. Best, Roni

17. A

    andrea-cattaneo January 25, 2024, 11:04

    ★★★★★ 2.0 Unpublished

    Migliorabile

    Stored reply

    1. ReplyFebruary 12, 2024, 12:18

       Hi andrea, Roni from Wix here, thank you for your feedback! I understand from our customer care team that your issue was resolved and things work properly - please don't hesitate to reach out. Our apologies again for the inconvenience! Best, Roni

18. P

    parvezsyedsyed December 16, 2023, 22:13

    ★★★★★ 2.0 Unpublished

    Issues with current Address input section

    The app in its current shape might be useful for someone who is selling thing in the USA. However, the rest of the world doesn't follow the same address structure as USA. The automatic Google Pinpointing makes it practically impossible for the customer to put in the right address. Without the right address the order won't go through. Guys at Wix should give the option to manually turn off the Google pinpointing just like in the older Online Orders app.