Wix Restaurants Orders
By Wix
- Suspicious unpublished review pattern
Product media
Screenshots
1 of 5




Overview
About this App
Online Orders lets your restaurant take pickup, delivery and dine‑in orders straight from your Wix site, so customers can skip the calls and you can focus on the food. Set up menus that match how your kitchen works: add item options, modifiers and special requests. Control pickup and delivery settings, prep times and lead times, whether you need 20 minutes or several days’ notice. You can also offer dine‑in ordering with QR codes so guests can scan, order, pay and either pick up at the counter or get table service. Manage all incoming orders in one back office and keep customers updated with live order tracking. Online Orders is built on Wix eCommerce and connects with Wix tools like CRM, discounts, coupons, gift cards, automated marketing campaigns, analytics and 24/7 support so you can grow repeat orders and run your restaurant in one place.
What the listing highlights
- Take pickup, delivery and dine‑in orders on your Wix site, including QR code ordering for dine‑in
- Build flexible restaurant menus with item options, add‑ons and special requests
- Manage all incoming orders in one back office with live order tracking for customers
- Grow repeat orders with built‑in CRM, discounts, coupons, gift cards, automations and analytics
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 0 (percentage unavailable) vs previous 30 days0 Reviews in the selected 30 days and 0 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 122 preserved Reviews with at least one stored reply. Median and P75 use 88 Reviews with valid dated stored replies. Reply authorship is not inferred.Stored publication state
Current stored state across 122 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 36 29.51%
- Unpublished
- 86 70.49%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.Analysis pending coverage
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 33
- Peak Review month
- Feb 2025 · 9
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Review intelligence over time
Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Unpublished | ||||
|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | |||
| Oct 2023 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Nov 2023 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
| Dec 2023 | 2 | 1 | 0 | 0 | 1 | 0 | 0 |
| Jan 2024 | 7 | 2 | 0 | 2 | 2 | 1 | 0 |
| Feb 2024 | 7 | 2 | 0 | 1 | 1 | 3 | 0 |
| Mar 2024 | 8 | 0 | 0 | 0 | 2 | 6 | 0 |
| Apr 2024 | 2 | 0 | 0 | 1 | 0 | 1 | 0 |
| May 2024 | 4 | 1 | 0 | 2 | 0 | 1 | 0 |
| Jun 2024 | 3 | 0 | 0 | 0 | 0 | 3 | 0 |
| Jul 2024 | 5 | 2 | 0 | 0 | 1 | 2 | 0 |
| Aug 2024 | 3 | 0 | 0 | 1 | 1 | 1 | 1 |
| Sep 2024 | 4 | 0 | 1 | 1 | 0 | 2 | 0 |
| Oct 2024 | 5 | 0 | 0 | 1 | 1 | 3 | 12 |
| Nov 2024 | 7 | 1 | 0 | 0 | 0 | 6 | 1 |
| Dec 2024 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
| Jan 2025 | 3 | 0 | 0 | 1 | 0 | 2 | 0 |
| Feb 2025 | 9 | 0 | 1 | 1 | 3 | 4 | 1 |
| Mar 2025 | 2 | 0 | 0 | 0 | 0 | 2 | 0 |
| Apr 2025 | 9 | 3 | 0 | 1 | 1 | 4 | 0 |
| May 2025 | 2 | 2 | 0 | 0 | 0 | 0 | 0 |
| Jun 2025 | 2 | 0 | 0 | 2 | 0 | 0 | 0 |
| Jul 2025 | 7 | 1 | 0 | 1 | 1 | 4 | 0 |
| Aug 2025 | 2 | 0 | 0 | 0 | 1 | 1 | 0 |
| Sep 2025 | 2 | 0 | 1 | 0 | 0 | 1 | 0 |
| Oct 2025 | 4 | 0 | 0 | 0 | 1 | 3 | 0 |
| Nov 2025 | 5 | 0 | 0 | 1 | 1 | 3 | 0 |
| Dec 2025 | 3 | 0 | 0 | 1 | 0 | 2 | 39 |
| Jan 2026 | 2 | 0 | 0 | 0 | 0 | 2 | 0 |
| Feb 2026 | 4 | 1 | 0 | 0 | 1 | 2 | 0 |
| Mar 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Apr 2026 | 3 | 1 | 1 | 0 | 0 | 1 | 32 |
| May 2026 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
| Jun 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
Review-pattern Timeline data is pending complete coverage.
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
- alecballantyne03
It's okay
Seems to be a lot of work for something that seems to be a simple idea. One of the frustrating troubles I have is near just permission based. When I invite someone, I don't want them to be able to edit the menu, only view orders. This doesn't seem possible in it's current state.
- feltonfitmealprepUnpublished
Delivery scheduler glitching
Delivery scheduling is glitching. Many of our customers complain once they set the future time/date it will change back to the most recent time available.
Hi feltonfitmealprep, I’m Elena from Wix Restaurants, I’m really sorry to hear about your experience with the new app. I’ve followed up with you via email to get a few more details so I can look into this further. Best, Elena Wix Restaurants
- 6suvaai
Works fine if you don't need dynamic elements
I'm very impressed with this app — it covers almost everything we need for our restaurant. The layout is clean, ordering flow is smooth, and it integrates well with our site. However, one important feature is missing: we offer a daily menu, and there's currently no way to pre-select a specific day’s menu when linking to the orders page. Being able to direct customers straight to “Wednesday’s menu,” for example, would greatly improve the experience. Still, a great tool overall — hoping this small but impactful feature gets added soon!
Hi, Thanks so much for the kind words and thoughtful feedback — we’re really glad to hear the app is working well for your restaurant! While you can’t "pre-select" specific day’s menu, you can ensure it appears first on the ordering page by adjusting the menu availability settings. The menu available on that day will automatically be displayed first on your site’s ordering page. Go to your menu details and select “Limit to certain weekdays and times,” then choose the relevant day (e.g. Wednesday). You can learn more about menu availability here: https://support.wix.com/en/article/wix-restaurants-preparing-your-menus-for-online-ordering#limiting-menu-availability Let me know if you need help setting it up! Maya, Wix Restaurants Team
- bedrift7
Works for tailoring/alterations and dry laundry store
We've been using this app for our tailoring/alterations and dry laundry store which works good as we use add-on system, which is not in Wix Store or Bookings. But it could be 5 out of 5 stars if there was a possibility to change text for 'Delivery' to 'Pick up' in our case, or optimally have pick-up & delivery option (pick-up as in we come pick up), like adding an additional step: Confirmed - Pick up - Under process - Delivery - Finished.
Hi, Thanks so much for your feedback — and for sharing your unique use case! It’s really interesting to see how you’re using the app for tailoring and dry laundry services. Your suggestion to customize the status text and flow makes a lot of sense, and we’ll definitely look into it as we continue improving the product. Maya, Wix Restaurants Team
- bollywoodgaillardUnpublished
Issue with Discount and Visibility
Hello, We are facing a very important issue related to discounts in our system, and it is affecting all three of our restaurants. 1. The discount does NOT appear on the printed ticket/receipt. When the ticket is printed, the discount should be clearly visible below the total amount, as in normal POS receipts. Right now, it is missing completely, which creates problems for both customers and accounting. 2. The discount must be applied on the TOTAL ORDER amount, not on each individual item. Currently, the system distributes the discount across every article, which is not correct for our business. We need the discount to be applied exactly like before: Subtotal → Discount (one line) → Final Total These two points are extremely important for us because this issue is affecting all of our 3 restaurants. Customers and staff are facing difficulties because the discount is not showing correctly on the printed ticket. Please fix this as soon as possible. Thank you.
- simplylivi
It's OK
I've installed this whilst we look for an alternative online ordering platform to use. Features we are looking for in an alternative are: - set number of orders which can be taken per time slot - customisable layout of page (eg: want customers to be directed to choose pickup/delivery before continuing) - Dish names do not display on mobile version. Need to go onto the next line (this seems completely obvious and no idea why it doesn't already happen) - Coupons and discounts. Automatic discounts are far more customisable than coupons. I want the same functionality of discounts in coupons. These coupons options are available in wix shop etc. I also want to be able to use the coupons bulk creator. - More ways to receive orders - eg would like to integrate onto our KDS.
- husani296
More options pls
It would be good to have the grid layout option.
Hi there! Thank you for your feedback! I understand that you’re looking for more layout options, and I’m pleased to let you know that there is indeed a Grid layout available which can be customized in the Editor. You can find more details on how to change the layout in this kb article: https://support.wix.com/en/article/wix-restaurants-customizing-the-look-of-your-online-orders-page-new. I noticed that you've removed our Restaurants Online Orders app, but I encourage you to consider giving it another try. For your vacation rentals in Ocho Rios, this app can simplify the reservation process and elevate your guests' experience, ensuring they enjoy a seamless stay. If you have any questions or need assistance, we're here to help! Best, Geva from Restaurants Online Orders team
- igorpilipchuk7
Can you add an "Add to Cart" button without opening the product page?
Dear igorpilipchuk7, Thank you for your review and your suggestion! Currently, our app does not support an "Add to Cart" button without opening the product page. However, we appreciate your input and will add this request to our feature requests list for future consideration. We're always looking to improve and prioritize user requests like yours! Best regards, Geva Price from Restaurants Online Orders team
- rikeika
customer information not needed
After adding foods into cart and checkout, we do NOT need input customer information because the customers are already in the restaurant, they just want to order food on site...no need to input information... can we just simply order foods , add into cart, and click : order button ? because customers are already in the restaurant. we know who they are.
Hi rikeika, Thank you for your feedback! We understand that a "Dine In" option would simplify the ordering process for customers already at your restaurant. At this time, our app supports pickup orders, but we’re actively tracking requests for a dedicated "Dine In" feature. Your input will help us prioritize this in future updates. Thanks again, and please let us know if there’s anything else we can help with. Best, Geva from Restaurants Online Orders
- ademcindy
How to add Add to Cart icon for menu items?
I've been scrolling for hours trying to find out how to add the cart icon on the different menu items so that users can add multiple things to cart at the same time without having to write their delivery info every single time! Also, for the life of me, I cannot seem to find the option to allow user to view item details before deciding if they want to order it. Now, when user clicks on menu item, they are asked to add their delivery details. What could I be missing???
Hi ademcindy, Thank you for your feedback, and we’re sorry to hear about the trouble you're facing! Re-typing the Delivery Address Issue: If I understand correctly, this sounds like a bug that was fixed a few weeks ago. It definitely isn't the intended behavior. If you're still experiencing this issue, we’d love to investigate and fix it for your specific site. I’m sending you a personal email to follow up—please reply with the details, and we'll take it from there. Viewing Item Details Before Adding Address: Currently, our app requires users to enter delivery details before viewing item details, and this behavior can’t be customized. However, we’ve noted this as a valuable feature request and will prioritize it based on user feedback. Thanks again for helping us improve! Best regards, Geva from Restaurant Online Orders team
- namastebernUnpublished
New online order have option for automatic email print
Our old app working perfectly but new app dont have email printing automatic print option
Hi, My name is Eyal, and I'm a product manager on Wix Restaurants team. Thank you for your review, Unfortunately, email to print is not yet available in the new online ordering app. It is on our list of features we want to add to the new online ordering as we understand it is a significant operational capability. I'll be happy to jump on a quick call to understand better your needs or any other feedback you may have, you can schedule a call with me using this link - https://www.restaurants-user-feedback.com/booking-calendar/feedback-call-with-online-ordering-team?referral=service_list_widget Thank you, Eyal Raz
- admin6938
Poor interface
The functionality is excellent, but the interface from a customer’s perspective is poor. When there are many items, the page scrolls endlessly, and there is no way to search. If you could add features that allow categorization of items in the main tab or side tab and provide a search function, I would immediately subscribe to a plan and use it.
- damon-1200Unpublished
Restaurant app cannot print orders
We cannot print our orders for my delivers. How is it possible it's the most important feature.
Hi Damon, Eyal from the Wix restaurants product team here, thank you for taking the time to write to us. Printing with the New online orders is available, and you have multiple ways of doing so. Follow this helpful article for more information - https://support.wix.com/en/article/wix-restaurants-printing-an-order-in-the-new-restaurants-orders-app-overview Thanks,
- 4321nikhildutt
Ok ok
I wish if they have an option for upsell and cross sell that will help increase the ticket size. I like the modifier. But they don't have a dispatch options for personal delivery to customers. So that they can track our own delivery guys. so customer feel trust and convince. Hope they have a way to add multi location. They should also fix the option to second layout in the item section item name should be fully visible. Majorly it should be link to google ordering main page so that. customer dont need to go to the website in order to place an order. also my website just slows down after implementing there new online ordering system.
- sarahalexander13
Generally enjoying this app!
Struggling to hide pricing from my ordering page, and would love if my customers would just be able to pay a deposit instead of the full bill!
Hi Sarah, Roni from Wix here, thank you for your feedback! We're happy to hear you're enjoying the app and finding it useful for your needs! Today with our payment solutions you can charge your customers a partial amount using a pay link, and at a later stage (e.g. after the order is fulfilled) charge them with the remaining due amount. I've sent you an email to follow-up. Best, Roni
- uskoroUnpublished
Missing features and customization
I hope u will improve this app. Previus version was better packet with features and customization. Only good thing emerging with wix store is use of cupons at last and multilanguage.
Hi uskoro, Roni from Wix here - thank you for your feedack! We keep working on new features and improving the app constantly. We'll be happy more about your specific needs - I've sent you an email to follow-up. Best, Roni
- lukassicking
Support interest in improvement - future remains to be seen
The program definitely has room for improvement, but the support team is receptive to suggestions. To enhance its functionality, it should offer simultaneous display of orders for today and tomorrow, incorporate image enlargement in the menu, enable variant images for different dishes, and include an efficient inventory management system with the option for assigning article numbers. These enhancements would significantly elevate the program. The speed of future developments remains to be seen.
Plan comparison
Pricing & Plans
Detailed plan information is not available for this App.