Eurion Support

Help customers worldwide from one workspace for live chat, email tickets and connected messages. Eurion Support translates conversations so customers and agents can use their own languages. Configure AI agents with your product information and support knowledge, then hand conversations to your team with context intact. Support customers on the go with the Euro support mobile app for Android, iPhone and iPad. Manage live chats and email tickets, view translations and review AI-assisted reply drafts using your existing Eurion Support account. Nexus finds related requests and drafts individual replies. Check available commerce data through enabled functions, review drafts and translations, then confirm sending. Connect your site to add its assigned support widget and enable supported product and order lookups. Human agents handle connected WhatsApp Business, Messenger and Instagram messages in the shared multilingual inbox. The web app and customer chat support 41 interface languages.