Printify

WTF

Why am I being asked to do this stupid review in the middle of what I'm doing??!!!

I'm not

It's not working

Was able to publish about 300 products but now...nothing

This app was working ok on and off in the beginning. I had to really struggle with it to get some things published. I was able to fight hard to get about 300 products, but now I've been down for weeks. Not worth the money right now. I'm sad, because they used to be a good company. I keep asking them the status on my ticket. "We're working on it." They don't seem to know at all what is wrong. It's so erratic, I never know which product will publish and which ones won't. What a frustrating experience. I was barely able to get anyone to answer me on the status. When they did, nothing was fixing it. Now, nothing is publishing at all. Ever. Boo.

personalization and delivery fees do not work

can some one help me !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Store will not link to website and support is awful...

The concept of this is brilliant. However, the prices are very high, the quality is poor and support will ignore you. My store is "connected" to the website but every time I have an order placed, I have to manually input the order on Printify. I hope these things get fixed but until then, I am incredibly dissatisfied.

Wont load to store

Where the hell is my Printify store? If you are telling me I have to pay for an upgrade in order to have it show up in my Wix store, that is misleading and unacceptable.

SCAM ALERT

This company is a scam and unethical to demand to have a screenshot of a bank account to "further investigate" an issue that was pertaining to a billing address issue. I stated multiple times what my LLC billing address is registered under, which is public knowledge. This company is not BBB approved and has horrible reviews under the BBB website by customers stating the constant request for highly sensitive data from this company. I am happy I never paid to subscribe. Steer clear from this scam company!

I wish i could give this a negative 5

Absolute trash! The app makes you choose every mock up available and doesnt let you uncheck the ones you dont want. When you import your items to wix you have uncheck all the images you dont want which is time consuming and stupid. I've complained about this for 6 months and they havent done anything. I build websites and this is a super easy coding fix but they refuse to do it. Horrible customer service too!!!!

I liked it but it has a serious issue

My Wix websites usually have prices in rupees but printify has in dollars. Therefore it ends up having a severe issue that my website is showing the dollar prices in rupees and having a significant problem for ex 9$ in Printify but showing 9 rupees on my website

There are glitches and the shipping and handling is observed.

There is no way that I am going to pay over $30.00 again for shipping and handling for 4 products coming from the same provider for one order. Slow system, slow service, slow shipping, and now unaffordable to continue to carry your company.

If I could give Printify a lower rating I would!

Out of the blue, I was not able to login into my account. I attempted to use the "forgot my password" to re-set but I was not receiving instructions to my inbox though I was still receiving marketing emails so I knew the problem was not my email address. Cut to 2 weeks later and countless, useless bot/chat/emails where I was told that they could not send a temp password which I suggested but instead would delete the account (again I suggested) so that I could re-establish my acct. using my actual business email address. Days later, still nothing! Printify STILL shows my email address as registered so I can't use it and I can't login. My account is just sitting there apparently with my collateral which now makes me uncomfortable! I WISH I had heeded the warning of some of the other users as you can't make this stuff up! We as business owners WANT to have a good experience and talk about it. USE 215, they're awesome. The ONLY reason I tried Printify is because 215 does not offer hats

Worst Service I Used

If you enjoy doing a lot unnecessary work, constantly dealing with items being out of stock and terrible customer service, then Printify is the way to go. For a year I have paid monthly for their premium services, plus spent over $1000 on sample orders alone. Almost monthly there is one issue or another, from out of stock items, to missing mock-ups and upload errors. Printify's customer service is short, inconsiderate, and marks issues as resolved, before they are resolved. Printify was a dramatic waste of my money and time. Now I have hours and hours of unnecessary work removing one of their products from my website, all because Printify lost a POD provider and didn't bother to proactively replace them with similar products. Because of all this, I am deleting all Printify products from my store, as I will never do business with a company that has no regard for my time, money and loyalty. AVOID PRINTIFY FOR YOUR OWN SANITY AND SECURITY

Not at all.

I cancelled this service, and they will not stop charging my card. The pricing was too high, and It was not worth the paid subscription, I never used it and to get assistance is very difficult.

Not the best experience

Worked fine on two sales after that it was downhill. Orders being duplicated, money being taken but no orders being fulfilled for several months.

Shocking

They work with Wix witch is great but no app to see sales on their end now a way for them to change the currency in their admin panel only in us dollars also they don't integrate into Wix when an item is out of stock telling your customers

No lo hagan! es una estafa! / Don´t do it! it's a scam!

At the time of purchase, it said a delivery time that was never met. The tracking numbers of the shipments do not say when they will arrive and it happened to me with a product that appeared as delivered and I never received it. I asked for an explanation, they told me that it was a DHL problem and the guide said that they had sent it with UPS, it means that they are not even aware of their processes. I had to call and it turns out that UPS gave it to USPS and there is another tracking number ... It's a scam - Al momento de comprar decía un tiempo de entrega que nunca se cumplio. Los tracking numbers de los envíos no dicen cuándo van a llegar y me pasó con un producto que apareció como recibido y jamás lo recibí. Pedí explicación, me escribieron que era un problema de DHL y en la guía decía que lo habían mandado con UPS, quiere decir que ni enterados están de sus procesos. Me tocó llamar y resulta que UPS se lo entregó a UPSP y ahí es otro tracking number... en fin... es una estafa!

Printify app is awful

I've been trying for an hr to connect Printify to my website and it states there's another store connect to my website, by the way there isn't. Now it's stating on Wix, that it's connected, but on the Printify app it states it's not. SMH

There is a problem with the App

I have tried several times to add the app. Says that it is installed, but does not appear on my website. There has got to be a better way to connect.

Technical Issues

The worst support ever and not compatible with Wix !!!! READ ALL COMMENTS FROM OTHER USERS !!!

I created a Printify account and merged with WİX. Just few days later all products on wix lost their product previews. No matter what they could not fix the problem. It does not sync with Wix properly. Customer support replies minimum in 8 minutes for a simple question and they really do not care. Always the same answer. Worst support ever. They better shut down their support center.

Had to drop them

I had just one and first customer order something and 11 days later it was not shipped. According to them they could not find the order even though I gave them the order number and all the information. It is not worth making customers unhappy with my store. I will be happy to produce the product and ship it myself to keep my customers satisfied which they do not get with Printify.

I was super excited then the shipping

as a drop ship company it seems like you would handle the shipping cost calculation and pass it onto the customer, instead of me having to guestimate every possible conceivable scenario of items purchased and which out of your 20+ companies you would use to figure out how to calculate shipping. (impossible) I went with you guys because you had great price points, however after "selling" one print for RETAIL $27, I PAID $.40 cents for someone to buy it.

Read reviews

Glad I read the reviews. You con artists won't be getting a penny from me. What is also worrying, is wix allowing a dishonest company with such a bad reputation to be in wix's app store. This will also damage wix, right away actually, as I will be looking for another ecommerce platform to start my store

I've NEVER done business with a worse company! I WANT A REFUND

First off DO NOT let this disgusting company trick you into purchasing a Wix Business plan or any of their products! It will be a COMPLETE waste of your hard-earned money. This app DOES NOT DO WHAT THEY TELL YOU IT DOES period. I am to the point I am considering legal representation. There is NO WAY legally a company as Printify should be able to operate an e-commerce platform how they do. Let me list just some issues for you here..... 1. Product prices & exact sizes DO NOT sync directly to Wix (as they claim they do) 2. They don't always tell you if a product is discontinued. Or for some reason, they don't even know why some products show up in their product catalog but not when you go to editing the product. (I literally had to inform them of this occurrence because they didn't even know) 3. When selecting a title image on their platform most of the time it will not actually work, nor will it sync to Wix 4. When making a specific design on their platform chances are it won't stay, hence not sync to Wix correctly 5. Customer service in most cases takes DAYS to respond 6. They do not even inform users about these issues. So unless you're like me and notice or reach out they don't care. 7. Any tech issue I have detailed above HAS NOT been fixed at all. Even though they continuously (over WEEKS & EVEN MONTHS) relay they "are working on it" I HIGHLY SUGGEST WIX TAKE THEM OFF THEIR APP MARKET. I also demand a refund from Printify for the costs which they've made me incur from purchasing a Wix plan and sampling their products. As I made these purchases because of their promise they could make these features happen. They absolutely have not. Even worse is they keep telling you they'll get it fixed so you will buy more samples and keep your Wix plan for more than the 2 week window when you can get it refunded by Wix. This company is trash and they do NOT deserve your time of day. REFUND THE PEOPLE BACK YOU'VE WRONGED PRINTIFY!!!!!!!!!!!!!!!!!!!!!!!!!

This company has EMBARRASED me completely! They are NOT worth the money!

My store has had integration issues since November 30. I created over 40 different product designs and launched my website. I've had to disconnect and reconnect my store to Printify at least 5 times. I even went as far as deleting my ENTIRE product library on Printify and reloading EVERYTHING by hand. When it finally uploaded about 1/3 of my entire collection, it populated the prices field with ALL THE WRONG PRICES!!! What kind of company is this!!! When I initially contacted the company on November 30 about my issues with integration, it took someone 6 hours to contact me!!! When a representative finally responded, she said, "We are a little overwhelmed with messages these days." Sigh... how are you a pod company and not prepared for the highest selling season of the entire year! I missed ALL of Cyber Monday because of these integration issues. By the time I got a response I had to delete my product library and re-upload it. I have 2 seperate stores with them. One of them uploads seamlessly and the other is here on Wix and is giving me immense problems!!! I have had to pull my ENTIRE store down after creating ads, promotions and building an audience. Do you have any idea how embarrassing that is??? I just found out the company is headquartered in Riga, Latvia... which is a few hours ahead of us but they don't have customer service reps in place. It's almost 2pm their time, and there's NO ONE to answer a question? NO ONE!????!!!!! There are allegedly 280 employees that work there. Are they all on break at the same time? Why can't I get answers to basic questions??!?! Why is the response time so long? Why can I not get quality service with a million-dollar company that supposedly has access to the top printing companies in the country? This is the WORST experience I've ever had with a vendor in my entire entrepreneurial career!! DO NOT WASTE YOUR TIME WITH PRINTIFY!!!

Terrible company! Cannot fix their own issues!!!! Waste of your time.

I made all my products and bought a Wix premium plan (which is now a waste of my $ cause of Printify) as I thought their integration would work. Hence, sync ONLY available sizes to my store. Turns out they sync every size whether they actually have it or not. Leaving you with orders you can't fulfill. Don't let them tell you to use their order routing feature to fulfill those orders either; because they have MANY terrible print providers. I've got multiple TERRIBLE prints until finding a good print provider. They have MANY bugs on their platform also. I've contacted customer service about all issues and they've FIXED NONE. I've been waiting over 10 days for them to do so. They fix no technically issues. If your looking for a POD company to not to deliver what they promise, than maybe they are for you.

Misleading Company. Integration has MULTIPLE MAJOR bugs.

PLEASE READ THIS REVIEW FOR THE SAKE OF YOUR OWN COMPANY! Sadly I have trusted printify and been burnt BADLY. Costing me $! Their platform is user friendly and based on video reviews and such you'd love to use it. WRONG! What they don't show you is the actual functionality of the platform. After having all my products ready and website designed (basically all the hard work), I integrated my site. Printify synced every size of every color variant I had (which in most cases your print provider is NOT going to have every size in stock), hence offering products to my customers that they had NO WAY to fulfill. And with this the sizes which they didn't actually have but listed, in most cases if my customer bought one of those sizes that I would've marked up, they charge them only for the lowest price point I had for that product. NEXT is a HUGE lie that they tell their customers. They say they'll inform you by email and disable a color or size variant if the print provider does so on their end. THIS DOES NOT ALWAYS HAPPEN, and when it does it is NOT in a timely fashion. Meaning you are stuck offering colors &/or sizes on your site which they CANNOT fulfill. I really do not understand why they even have a Wix integration at this time. As these are MAJOR issues they are placing on us their customers, in what is to be honest a unethical business operation. And yes, if you're asking if I have contacted customer support. I've been waiting almost a week for them to deal with just the first issue.

Items that will NOT Publish

I am very disappointed. I have 10 products designed that I would like to add to my store but Printify App is not working properly. I have publish 2 pair of heel from Printify but they do not have variable. The Printify App do not give you the option to change the quantity like other print app. Im so upset.

Intermittent problems with Wix - disastrous

Intermittent problems (the worst kind) with losing products and connecting to the wrong store. Every product I created yesterday has disappeared from my printify.com store. These things have been going on for over 2 weeks. Imagine if I had already published my Wix store! Youch!

Honestly 0 Stars

This company has messed up several orders for my brand, and has refused to take responsibility. They’ve left out items from orders and blamed ME for it. My customer ordered a hoodie with them and they sent her a crew neck, it’s been 3 weeks of them trying to “prove” that it’s not their fault. I’ve been sent crappy samples printed on the wrong item, and had to “prove it.” This company is awful, and I will not be working with them again.

Can't even connect to Wix

They can't find my Wix store. Customer support no response.

terrible waste of time

not even worth using them as a dropshipper find someone locally that can print your shirts or just invest in screen printing or sublimation.. they are terrible same with printful

NOT reliable!

Ugh...what a disaster! Spent hours creating items and adding to Wix...everything seemed fine, but this morning only 14 items are actually published. Tried to publish them again and get this message...Sorry, we couldn't publish this product, please try again...tried again numerous times to no avail....and one of these products already has sales! Customer Service takes at least 'one day to reply'....so I can't even get help to fix this mess. Would not recommend at all.

bad store

I wanted to post certain pictures on what I made, but it wouldn't let me

rude

emailed Printify for product & service info, they responded sarcastically and rude like I had interrupted their lunch., don't need Printify or their bad attitude anywhere near my business

cant get in

wasting my time trying to get into the app ... giving up deleted 1* only beacause i have to

Terrible

I can not get into my account and the socks are thin and the design is bleeding.