Uploadly - File Upload
By Inspon
- Verified by Wix
- Wix Related App
- Wix Campaign
Product media
Screenshots
1 of 4
Overview
About this App
Power up your online store with seamless file uploads – powered by Uploadly. Let your customers upload images, PDFs, documents, videos, and more directly on your product pages. Every file is instantly linked to the correct order and can be easily managed from your Uploadly dashboard. Advanced Upload Capabilities Support for all file types with fully customizable upload rules. Limit accepted file formats, set max file sizes, and control quality settings as needed. Branded Upload Buttons Design upload fields that match your store’s look and feel. Customize button colors, styles, and labels with the built-in editor – no coding required. Smart Product Targeting Display upload fields only on products where they’re needed. Attach fields to specific products, variants, or collections based on names or custom logic. Built-in Image Editing Tools Let customers crop, resize, or edit images before uploading. Uploadly supports free, aspect ratio and custom shape cropping. Optional or Required Uploads Choose whether file uploads are mandatory or optional – with just a single click. Perfect for: - Personalized & custom products - Print-on-demand - Engraving & photo gifts - File services
What the listing highlights
- Receive files, images, photos and documents with your online store orders
- Add a file upload button directly on the product page
- Customize the design of upload buttons with ease
- Translate the upload fields into a desired language
Additional product media
Promotional media
Videos
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 0 (percentage unavailable) vs previous 30 days0 Reviews in the selected 30 days and 0 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 62 preserved Reviews with at least one stored reply. Median and P75 use 53 Reviews with valid dated stored replies. Reply authorship is not inferred.- Stored replies
- 53
- Median first reply
- 2.7 hours
- P75 first reply
- 4.5 days
Stored publication state
Current stored state across 62 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 61 98.39%
- Unpublished
- 1 1.61%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.- Suspicious 0 of 39 stored published 5★ Reviews.
- 0 0%
- Very suspicious 0 of 39 stored published 5★ Reviews.
- 0 0%
- Extremely suspicious 0 of 39 stored published 5★ Reviews.
- 0 0%
- Suspicious unpublished 0 of 62 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
- 0 0%
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 26
- Peak Review month
- Jul 2024 · 5
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Review intelligence over time
Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Suspicious | Unpublished | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | Suspicious | Very | Extremely | Unpublished | |||
| Jun 2022 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2022 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2022 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Sep 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2022 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Nov 2022 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Dec 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2023 | 3 | 1 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Mar 2023 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2024 | 2 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2024 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2024 | 2 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2024 | 2 | 0 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jun 2024 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jul 2024 | 5 | 2 | 1 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 1 |
| Aug 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2024 | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2024 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2024 | 5 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2024 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2025 | 5 | 3 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Feb 2025 | 3 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2025 | 3 | 2 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2025 | 4 | 2 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| May 2025 | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2025 | 2 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Jul 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2026 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jun 2026 | 4 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
- stevemiller839
Thanks for the help
I am testing it and support was helpful in the first minutes
- paul199819
Does what it should
I use it for my custom praline business in Belgium. It's simple and affordable. Thank you!
Stored reply
Thank you very much for the kind feedback. If you have any issues, feel free to reach out to us. Thanks again and have a great business ahead!
- simon1792
Très bon, je le recommande vivement
L'installation était simple. J'aurais aimé pouvoir visualiser les images directement dans l'aperçu des commandes Wix. Mais c'est bien de pouvoir lier un compte Google Drive.
Stored reply
Merci!!
- parfumeetdroit
Pascal was really helpful and friendly
I contacted the support and got within a few minutes help from Pascal. I am really happy to found this tool to get started with my Onlinestore.
Stored reply
Merci! If you need any further help, let us know at any time. Thank you The Uploadly Team
- annakathrin9
Setup was easy and support was really helpful
Stored reply
Hi Kathrin, thanks for leaving this kind review. We really appreciate it! The Uploadly Team
- bederfliimpression
App Doesn't sync properly
Stored reply
Hey, thanks for leaving a review, unfortunately it seems you have not contacted our support. We would be happy to help you, just send us a message via the Live-Chat or by sending us an email to: support@inspon-app.zendesk.com Thank you
- semurph2006
Never Used The App & Got Charged $119
Don't sign up for this service. They will just screw you over with no refund. Terrible.
Stored reply
UPDATE: MERCHANT SEND NO EMAIL OR MESSAGE TO GET A REFUND, CONSIDERING THIS AS FAKE REVIEW Hi there, Thank you for leaving a review. However, we’re having trouble understanding your concerns, as you subscribed to the app yourself. To complete a subscription, you must confirm the charge on a separate screen provided by Wix. This ensures that you’re fully aware of the cost and agree to the subscription. Please note that managing or canceling subscriptions is the user’s responsibility. We’d also like to point out that we haven’t received any emails or live chat messages from you. If you were genuinely seeking a refund, it would have been more appropriate to contact us directly. We’re always happy to find a solution when approached in a respectful and constructive manner. That said, posting a misleading review without attempting to resolve the issue first does not reflect the reality of the situation . We kindly ask you to reach out to us properly so we can address your concerns.
- enchantedeventsofc
Doesn't work
I have experienced nothing but issues with this feature. It worked in the beginning and all of a sudden it stopped working. It just spins. I can't access it and neither can my customers. I have contacted the support team and no one assisted.
Stored reply
UPDATE: UPLOADLY is still used after one year this review was posted! Hi there, We appreciate your feedback, but we wanted to clarify a few things to avoid any misunderstandings. You've been successfully using this feature for quite some time, and until now, no support ticket was ever submitted to let us know you were experiencing any issues. We offer both live chat and email support to assist our users quickly and efficiently. You recently submitted your very first support ticket and then posted a review claiming we don’t respond — but in fact, we replied within just 10 minutes and are still waiting for your response to assist further. From our end, the upload fields appear to be working correctly on your site. See here: https://www.enchantedeventsclt.com/product-page/copy-of-personalized-gift We would be happy to have a discussion about how we can help you further. Thanks for your understanding, The Uploadly Team
- sirrey453
Not working
i have the light version, when i go to open the app nothing happens
Stored reply
Hey, thanks for your updated review. Please reach to us if you have troubles or problems, you can find a live chat inside the app or write us an email to: support@inspon-app.zendesk.com so we can help you out as soon as possible. Thank you
- FranksPrintShop
Works well for my printing business
The app functions smoothly, and downloading files is effortless. I particularly appreciate the Google Drive integration, which seamlessly syncs all incoming files to my GDrive account. Ideal for streamlining my automated print workflow.
Stored reply
Great to hear that you like Uploadly and the GDrive function.
- RyanStudios
The only app that really works
Uploadly is the only app that really works, beside the other two which are available. Integration is easy and the support is very kind and supportive. Thanks also to Anna which helped me to setup a custom cropping shape, that's an awesome feature.
Stored reply
Thank you for the kind words! Anna from Uploadly
- ilkervardarli91
---
I have done all the integrations but it does not work. There is insufficient technical documentation and technical support service.
Stored reply
UPDATE: MERCHANT NEVER GOT IN TOUCH WITH US! Hey there, Thank you for your review! It’s a bit unclear to us what exactly went wrong on your end, but please note that the setup process is very simple. We also offer support via email and live chat, and we provide video tutorials directly within the app to guide you. We haven’t received any messages from you through email or chat so far. You can send us an email to: support@inspon-app.zendesk.com Just a quick note: your store needs to be published in order for the upload field to be visible — it won’t appear within the Wix Editor. Thanks again!
- juliemartens5
Anna was a big help
Anna helped me a lot to set it up, it was easy in beginning but i searched for specific features, so she was a great and kind help. I really appreciate the support.
Stored reply
Thank you for the kind feedback!
- simonepellegrini2
Exactly what i searched
It's working perfect. Love the easy setup flow.
Stored reply
Thank you for the kind feedback!
- rubyprinting
Be careful before getting subscription!
I tried Uploadly and accidentally subscribed to a paid plan, only to find out the app does not offer any trial or refund policy. Once the payment is processed, there's no option to cancel or get your money back. I even attempted to dispute the charge through my bank, but the app was able to provide documentation that blocked the reversal. Unfortunately, I ended up losing my money. Use with caution — not recommended.
Stored reply
UPDATE: MERCHANT DIDN'T REACHED OUT AFTER SEVERAL WEEKS. Thanks for your review. Just to clarify: Uploadly offers a 3-day free trial, as clearly stated on the subscription page and the app listing. If the trial period is exceeded, the charge is processed by Wix automatically. We were a bit surprised to see a review without any prior contact with our support team — especially since we offer live chat assistance to help users instantly. I am not sure why you contact your bank for that, instead contacting Wix or the Uploadly support. That’s not a typical behavior and makes it harder for us to help. Please reach out to our support team so we can assist you — whether it's getting the app properly set up or helping you with a refund request. You can contact us via the live chat inside the app or by email at support@inspon-app.zendesk.com. We're happy to help!
- ethanbailey47
Watched it on Youtube and Installed it
Installation was very easy, file uploads for my orders getting now easy.
Stored reply
Thank you for the kind feedback! :)
- morduhayevb
Exceptional Product & Support
I had an amazing experience with Pascal and Uploadly! The service was top-notch, and he was always available to provide the best support whenever I needed help. Highly recommend Uploadly for anyone looking for a reliable and well-supported solution!
Stored reply
Thank you very much for the kind feedback. If you need anything, please let us know at any time.
- lindsey1938
Im not a fan
I have used this app for four years and it still had bugs. Files say they are uploaded but are missing. I am very tech savvy and not a fan of scripted customer service.
Stored reply
Thanks for the feedback.Unfortunately, this merchant was not nice toward our support team and did not acknowledge the potential issues we had already explained multiple times. Despite receiving detailed feedback via both Live Chat and Email, the merchant communicated in Live Chat in a manner that was neither appropriate nor respectful in a professional or interpersonal context. We always aim for positive outcomes, but above all, we believe respectful cooperation is the foundation of any successful partnership. Thank you and cheers
- sales61624
Nice product
Nice and easy to set up and configure. Works well and our customers are happy with the design and process. Response from Anna to a small support query was very quick (less than 30mins) and it was dealt with in a friendly and efficient way. I would highly recommend this app to anyone who needs customers to be able to upload images/docs to accompany their orders.
Stored reply
Thank you very much for the kind words! If you need anything in future, just drop us a message via Live Chat or by creating a ticket.
- contactmemobox
Good but expensive
I loved the app and the customer support is great but I personally find it a little expensive. For someone just starting out, it's a bit on the higher side. Rest anyone who has the budget should definitely go for it.
Stored reply
Thanks for your kind words :) We recently introduced the "Lite Plan", a more affordable option designed to cover essential needs.
- olliericher
Great customer service
Stored reply
Thank you very much for the kind words. We are always here to help you out.
- christinaaschenbac
Perfect for personalized products
I searched a long time for an app which can handle file uploads for my personalized product. This was the only one i found which worked like expected! Great app and fast support. Opened a ticket for a question and it got answered within few minutes.
Stored reply
Thank you Christina.
- sarposhoponline
Good App
They solved the problem I had in record time, I am satisfied with the customer service and the performance of the product. Thank you for everything.
Stored reply
Thank you very much for the kind words. We are happy to helped you out.
- krchz245
App works after some fixes
In general functionality works fine now after some support and fixes. Quick contact from support and quick fix, but unfortunatelly after placing second support ticket and review. First support request got lost somewhere in between me, wix and support team, so was not visible. Hope verything will continue to work smoothly forward. Good luck and thanks!
Stored reply
Thank you, please always reach out to us directly: support@inspon-app.zendesk.com Wix Support is generally not responsible for third party apps :)
- annabetz40
Thank you!
Louisa from support helped me to setup my upload field on the product page. Now i can receive customer files for my personalized cakes! Happy new year to the team and keep the good work up.
Stored reply
Thank you Anna for the kind review! Our team is always at your disposal. In case you need further help with the app and your store, please let us know via email: support@inspon-app.zendesk.com Thank you
- hats51
too expensive
Stored reply
Hey, when it's expensive, why you install it? Your account leaves random reviews across apps. Our app Uploadly helps merchants to safe time by collecting files with their orders, so it's worth it! Also we enable users to edit, enhance or crop files and allow many further settings like file type and size restrictions, customization of the upload button, translations, different upload sources like GoogleDrive, GooglePhotos, Facebook and much more. Please inform yourself next time before leaving a random review, our prices are transparent and you do not need to subscribe to a service which you think is to expensive.
- ecomagency6
Nutzung um Referenzbilder zu erhalten - Empfehlung
Ich erstelle eine Wix Website um meine Dienste als Webdesigner anzubieten. Uploadly hilft mir dabei das Kunden Websitebeispiele der Bestellung hinzufügen können. Das macht den Bestellprozess für den Kunden meiner Dienstleistung sehr einfach und ich weiß was der Kunde möchte. Anna war super nett, ich bin über ein Video auf Uploadly aufmerksam geworden und Anna hat mir bei der Einrichtung der App geholfen. Vielen Dank!
Stored reply
Thank you for the kind feedback!
- lasershedengraving
You Need This
I'm not tech savvy with coding nor do I want to be. I'm a bit of an app "snob" - I want an app that I can install and it just plugs in seamlessly. Since this rarely ever happens, I was shocked when that was exactly what I got! It was easily customizable and matches my store theme perfectly. I read every review before buying and some are a little harsh therefore, I was hesitant to try Uploadly. But as business owners we all know it's impossible to make everyone happy 100% of the time. With that in mind, I started using Uploadly so I could decide for myself. I encourage you to give it a try before moving on.
Stored reply
Hey, thanks for the kind feedback :) In case you need any help in future or facing any troubles, please get in touch with our support: support@inspon-app.zendesk.com Thank you very much once again
- leoniebach
Easy to use, works good!
I had an onboarding with Anna and it was very easy to install and to apply to the products. I am now confident to use it for my new Onlinestore.
Stored reply
Thank you!
- rmfsdecor
Change my feedback
I come to change my feedback I spoke to Anna and she helped with the problem Everything is now OK.
- kira19989
Migration von Wordpress zu Wix, Uploadly ist essenziell.
Wir planen, von WordPress zu Wix zu wechseln, und suchten nach einer Lösung, mit der unsere Kunden ihr B2B-Zertifikat, das wir ausstellen, problemlos hochladen können, um unseren Whirlpoolfilter zu bestellen. Mit Uploadly haben wir genau die richtige Lösung gefunden! Die Plattform macht den gesamten Prozess einfach und effizient. Besonders beeindruckt hat mich Anna vom Support-Team – ihre Unterstützung und die Demo des Produkts haben uns komplett überzeugt. Jetzt freuen wir uns darauf, im kommenden Jahr zu Wix zu wechseln und auf eine erfolgreiche Zusammenarbeit mit Uploadly. Vielen Dank, Anna, für die großartige Hilfe!
Stored reply
Thank you Kira Pools! In case you need any further help with Uploadly - File Upload, please let us know.
- bettinalou
In der Testphase, funktioniert gut soweit.
Ich verkaufe bereits über Etsy und bin auf der Suche nach dem geeigneten Shopsystem mit Upload Feld Funktion für meinen Onlineshop. Uploadly sieht soweit gut aus und Anna war super nett im Kundensupport und hat mir super bei der Einrichtung geholfen. Vielen Dank
Stored reply
Hi Bettina, thank you very much for your feedback. You are welcome at any time.
- patriciawolf21
Planlegger å selge personlige hundegodbiter som gave
Jeg kom i kontakt med Anna via en YouTube-video da jeg lette etter en opplastingsløsning for Wix. Det virket umulig å ha en opplastingsknapp i Wix – helt til jeg fant Uploadly. Etterpå opprettet jeg en Wix-konto, og det fungerer perfekt for meg.
Stored reply
Thank you very much for your feedback on Uploadly.
- tinalenz92
Customers can upload different skin tones as a photo
I discovered the app on YouTube. I’m starting a personalized makeup brand and will use Uploadly to get photos of my customers' skin tones for the best color advice. Thank you very much Anna for the quick onboarding.
Stored reply
Thank you Tina!
- mareksmith2
Using Uploadly with Printful
I am using Uploadly with Printful to fulfill my orders. Uploadly makes it easy with their GoogleDrive connection to automate processes. The perfect fit for my starting e-commerce business.
Stored reply
Thanks Marek! It was a great onboarding call. Awesome to hear that Uploadly is the right fit for you.
- annagarcia18
Amazing app for my DTF Business
I was not sure by choosing Wix if it was supporting file uploads, but i found this as the only plugin and it's great! I can now continue to build my business. Anna from the support helped me to get the app setted up. Friendly and fast communication!
Stored reply
Thanks Anna, it was a pleasure to get you on board! Let us know, in case you have any further questions. We are at any time reachable for you.
- luisbianch
Easy setup on my free Wix Site.
Setup was easy and upload field does show up quickly on the product page. This is essential for my future business, good to have it here.
Stored reply
Thank you very much for the kind review! In case you need any further help with Uploadly - File Upload for Wix Stores, please let us know!
- mattjunk556
Do not waste your time
They give you three days to figure it out and the whole time you can't see what it does unless your site is live. I paid for a month, used it for four hours and they wouldn't give me a refund. I should have paid closer attention to the reviews.
Stored reply
Dear Matt, I hope this message finds you well. I noticed your review of Uploadly, and I believe there may have been a misunderstanding. The setup instructions clearly state that you need to publish your website to see the upload button. Additionally, there is a demo store available to demonstrate how Uploadly works. Could you please reconsider your review in light of this information? We strive to provide accurate and helpful guidance, and your feedback is important to us. If the review remains unchanged and misleading users, we may need to consider further steps. Thank you for your understanding and cooperation.
- joseriosmusic
Not working
Button not showing on wix studio. Don't waste your time.
Stored reply
Hey there, I’m sorry to hear about your difficulties, but I assure you that Uploadly works perfectly with Wix Studio and we have hundreds of users which are using Wix Studio. It looks like there might have been a setup issue on your end. We haven't received any support tickets from you, which is why we're surprised to see your review. Please reach out to our support team for assistance—it's our top priority to help you get everything running smoothly. Please get in touch with us to sort your troubles: support@inspon-app.zendesk.com
- bordo22
the button isnt working on my website
dont know how to reach you..... +972545605550
Stored reply
Thanks for updating the review! If you need further help, please get in touch with us inside the app.
- paulorafaeljoaquim
Some doubts with language
I Like the app, but my store is available in Portuguese and English. How can I have different language on this app, regarding the language chosen by the customer? Thank you!
Stored reply
Hello, At the moment, we do not support multiple languages. However, we are actively collecting feature requests and have added yours to our list. We prioritize our work based on the most requested features, so your feedback is greatly appreciated. Thank you for your understanding.
- simonkniffert
Best Customer Service!
We have big problems with Wix at the moment. Somehow they changed their scripts and many shops that use special apps have problems with site freezes, not clickable elements and so on. But Anna from the Uploadly customer service is super helpful for us, always responds quickly (even on a sunday), has helpful insights and really cares for the app users. And before the current situation with wix, uploadly worked really good for us!
- scientist86
Disapointment
I really wanted to love this product. I got stood up on a video call that Uploadly arranged. All I could feel was dissapointment. I hope uploadly can help me out with my problems.
Stored reply
Hey, thanks for your review, unfortunately we hadn't any call booked in. Maybe this was a technical problem. Can you please reach out to our support team via email: support@inspon-app.zendesk.com Anna will help you right away with the setup. Thanks Uploadly Support
- luannejimmy61
Easy and straightforward to use
I installed Uploadly to get files from my customers for their custom scarves. I get PDF and Image files from my customers to create modern and handmade scarves. This is the only app i found and it's great! The setup and receiving and downloading files is easy. The monthly subscription could be a little bit cheaper but i do understand that there is a small team behind.
Stored reply
Thank you very much for your feedback! If you need any help just let us know at any time via the help section inside the Uploadly app. Have a good one!
- ahbuffalo10Unpublished
Causes website to not load properly
This app has caused pages on my website to not load properly because of its script. Spent several hours with Wix to determine that Uploadly was the problem.
Stored reply
Hey, we haven't got any support ticket from your store. You can always reach out to us if you do face any problem, just use this email: support@inspon-app.zendesk.com And we will reply regularly immediately. Please also forward us the email from Wix, so we can check what was the problem on your store. Thanks Uploadly Team
- marcizeiler9
Edit: Still a problem
Another update: App developer accuses me of "blackmail" by leaving an honest review of my experiences thus far while threatening me to change my review or they will cancel my service. But I am blackmailing them? Bizarre way to treat a customer. Rather than take constructive criticism, they just threaten you to end your subscription. If there was another option, I would use it. I am sure after this update, they will cancel me anyway. Update again: Files are missing. Again. App person says they will work on it once it's day time? This app is too expensive to work as infrequently as it does. The app worked fine when it was in the trial. My test product worked fine. Their test worked fine. Every order that has been placed has not given me a single upload. The app is not cheap and this is getting extremely agitating. It is unprofessional to have to keep emailing my orders asking for their photos because my site isn't working.
Stored reply
Hello again, You confronted us with the threat of leaving a negative review if we did not resolve the issue immediately—this we see as "blackmail". Anna explained to you that our team would address it first thing in the morning, as your request came in the middle of the night. Subsequently, you were disrespectful towards her, after she told you that our team will check it directly in the morning. We offered you a refund should you be dissatisfied with our service. Upon review, our team found that there was no issue. The customer placed an order through the quick view feature, which does not include a file upload button. We do not appreciate it when someone trying to help you in the middle of the night is treated this way. We have no issues when a merchant leaves a honest review, but telling upfront that you will leave a negative review if we do not solve it in this second is not acceptable. Best regards
- jp7876
Great app, although you need assistance from the support dept!
I was hesitant buying this app, since the number of negative reviews. However, the support department was very helpful! It didn't work as it should and I contacted support via a webform. The contact was effective and clear. After sending a few messages back and forth the app worked. I think a number of the negative reviews come from impatient developers. My tip for you: get in contact with support and give it a 5* rating!
- 3dcreatives23
App funktioniert /Service TOP
Habe die App 3 tage kostenlos getestet. Alles hat wie gewünscht funktioniert. Kann ich jederzeit weiterempfehlen. Viele Grüße Grüße
- sales167174
A must have if you have customer that need to upload files.
Not sure what was happening but contacted Anna and she did her thing and Uploadly is working great. Love it!
Stored reply
Thank you very much for the kind words! If you need anything else in future, do not hesitate to contact us again. We will try to help you out as fast as possible.
- thetoppery0
Its great when it works
Trying to add the app to my products and my screen just spins and spins. Can't get the app to open. Unfortunately this is the only option to allow customers to upload photos.
Stored reply
Hey, thanks for your review, the app should work fine, however there be a chance that your store is somehow incompatible due to different apps installed or different custom layouts. But it should not spin at all, please see here reference how it should be: https://www.inspon-apps.com/product-page/upload-test Please reach out to our team, so we can set it up correct! support@inspon-app.zendesk.com
Plan comparison
Pricing & Plans
Lite Uploader
$3.6 / month
$43.2 billed yearly Save 10% yearly$3.99 / month
- Single file upload
- Unlimited uploads
- All files (Excluding MP4, MOV, PSD)
File Uploader
$6.99 / month
$83.88 billed yearly Save 13% yearly$7.99 / month
- Basic file editing & cropping
- Unlimited uploads
- All file types
Advanced File Uploader
$8.99 / month
$107.88 billed yearly Save 10% yearly$9.99 / month
- Upload files up to 500MB
- Advanced cropping
- Circle cropping
2 GB File Uploader
$29 / month
$348 billed yearly$29 / month
- Upload size per file 100MB
- Mandatory upload
- File size restriction
Detailed App featuresCompare all 19 structured features
| Feature | Paid planLite Uploader | Paid planFile Uploader | Paid planAdvanced File Uploader | Paid plan2 GB File Uploader |
|---|---|---|---|---|
| Receive files with your ordersReceive files with your orders easily. | Included | Included | Included | Included |
| Customizable upload buttonStyle the button according to your stores corporate identity. | Included | Included | Included | Included |
| Upload size per file 100MB | Not included | Included | Included | Included |
| Mandatory uploadEnable a mandatory file upload field, ensuring customers provide the necessary file before completing their checkout | Not included | Included | Included | Included |
| File size restrictionSet precise file size limits with customizable minimum and maximum MB restrictions for uploads. | Not included | Included | Included | Included |
| Enable multiple upload sourcesOffer versatile upload options, allowing customers to upload files not just from their computer or mobile but also from variety of sources such as: Instagram, Facebook, Google Photos, OneDrive & more | Not included | Included | Included | Included |
| Pixel restrictionEnable a minimum pixel size restriction, so you can ensure to receive only high quality files. | Not included | Included | Included | Included |
| Restrict file typesRestrict the file types your customers can upload. | Not included | Included | Included | Included |
| TranslatableTranslate the upload field to your stores language. | Not included | Included | Included | Included |
| Unlimited upload fieldsCreate unlimited upload fields. | Not included | Included | Included | Included |
| Allow file editingEmpower customers with advanced file editing options to perfect and enhance their images effortlessly. | Not included | Included | Included | Included |
| Connect Google DriveConnect your Google Drive account to save the files directly in your own storage space. (Optional) | Not included | Not included | Included | Included |
| Preview the bleed area in the crop toolEnable a bleed area to help your customers crop the image more accurately. | Not included | Not included | Included | Included |
| Custom cropping shapesUpload your custom cropping shape as an SVG, allowing customers to crop their image directly into the desired shape. | Not included | Not included | Included | Included |
| Upload size per file 500MB | Not included | Not included | Included | Included |
| Restrict number of filesRestrict the number of files which can be uploaded by your customer. | Not included | Not included | Included | Included |
| Circle CropOffer customers to crop their images into a circle. | Not included | Not included | Included | Included |
| Mandatory croppingForce customers to crop their images. | Not included | Not included | Included | Included |
| Upload size per file 2GB | Not included | Not included | Not included | Included |