App Market Index

Gelato: Print on Demand

By Gelato

Sell globally, print locally in 33 countries

Wix marketplace

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • Verticals Dependencies verticals-dependencies
  • Apps with app-audience apps-with-app-audience
  • Wix Stores Catalog V3 wix-stores-catalog-v3
  • Cactus False cactus-false
  • Cactus Eli cactus-eli
  • Stores Apps (v3 filtering) stores-apps
  • Random Test random-test
App Market Index analysis No public analysis badge
Rating
Pricing External pricing
Marketplace Currently listed

Overview

About this App

Connect your store to Gelato in seconds to create and sell custom products to customers anywhere in the world. Our free design editor enables you to create unique designs and add them to 100+ custom products, including clothing, wall art, mugs, cards, photo books, and much more. The production network of 100+ local hubs around the world is now at your fingertips. Our growing number of partners make your custom products where and when you want them delivered while reducing transportation distances, carbon emissions, and costs. While you focus on designing and selling your products, we produce and deliver them to your customers

What the listing highlights

  • Faster delivery: Reach your customers faster through our network of 100+ local production hubs in 33 countries.
  • Superior quality: Make a lasting impression on your customers with high quality and sustainably sourced materials from industry-leading brands.
  • Free design tools: Craft beautiful designs and mockups for your store with our free design editor and mockup generator.
  • 24/7 support anywhere, anytime: Our customer support team works relentlessly to help you scale your business and get the most out of the platform.

Developer-written tags

  • print-on-demand
  • custom-products
  • online-printing

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
  1. 5 stars
    33.3% 5 reviews
  2. 4 stars
    0% 0 reviews
  3. 3 stars
    20% 3 reviews
  4. 2 stars
    13.3% 2 reviews
  5. 1 star
    33.3% 5 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 0 (percentage unavailable) vs previous 30 days

0 Reviews in the selected 30 days and 0 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 15 preserved Reviews with at least one stored reply. Median and P75 use 15 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
15
Median first reply
2.8 days
P75 first reply
14.2 days

Stored publication state

Current stored state across 15 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
15 100%
Unpublished
0 0%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 5 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 5 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 5 stored published 5★ Reviews.
0 0%
Suspicious unpublished 0 of 15 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
0 0%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
14
Peak Review month
Mar 2022 · 2

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

Show other reviews by reviewer
  1. chrissabug
    3.0

    Some products are good, some aren't

    I did a calendar run through gelato and they were FANTASTIC. So I was really excited about selling more products. BUT when I tried printing some t-shirts, bags and mugs, the print quality wasn't great and some of the prints were distorted. Their customer service is good so they placed another order for me free of charge, but the prints on shirts were still distorted and not good. Just not consistant enough for me to be comfortable selling thier fabric items in my shop.

    Stored reply

    1. Reply

      Hi Christina, Apologies for the delay in response. We're glad to hear you've found our Customer Service team helpful, and really appreciate the feedback around printing quality - we'll pass this onto our team to help guide our plans and areas of focus. Our design experts have also checked the apparel product and have some recommendations which can help to ensure a consistent result: when working with white on coloured garments we suggest that 255 rgb is used, with clean edges to artwork. Transparencies are also best avoided where possible. If you'd like to give us another chance and see whether the results of updated designs meet your standards please let us know via apifeedback@gelato.com. Best regards, Kyle Customer Service Manager

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  2. andydoodlesbaker
    3.0

    Can't make it profitable.

    Unless you're willing to overprice items like t-shirts and pass extra costs onto your customers or you're selling very expensive prints, there is very little room to make profit. The customer service team are great, very helpful, but the costs are prohibitive. They also don't offer a sample pack to see the quality of the prints. I'd be all for upping the cost of a print if I knew it was top notch quality but have no way of telling. So that could be an option you offer, guys.

    Stored reply

    1. Reply

      Hi Andy, Thank you for your feedback, it's great to hear that our customer service was helpful, and we'll be investigating the suggestions mentioned. Regarding the pricing, we saw you were referencing the shipping during your chat with our customer service team. Ideally you would either cover the cost of shipping within the product price you charge, or you can add shipping charges per region which mirror the Gelato flat rate pricing. Further details around this can be found at: https://apisupport.gelato.com/hc/en-us/articles/4405020510226-How-do-I-set-up-shipping-in-Wix- We have also recently added shipping discounts as part of our Gelato+ subscriptions - this can be a great way to lower the cost of shipping or increase profits too! I've reached out directly with details of our customer success team should you wish to discuss any further possibilities. Once again, thank you for your feedback and for helping us to improve. Best regards, Kyle Customer Service Manager

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  3. rhondasmyth2010
    3.0

    Shipping rates by unit not supported by Wix integration

    So far I've found your customer service very good, however, it's difficult to set up shipping in Wix to ensure I make a profit due to your pricing of shipping for the first item & then a lower price for the next items. The Wix integration doesn't cater for this shipping rate calculation.

    Stored reply

    1. Reply

      Hi Rhonda, Apologies for the delay in response. We're glad to hear you've found our Customer Service team helpful, and really appreciate the feedback around shipping prices - it's something we'll pass onto our team to see if we can improve and make easier. It's completely up to you, but in the interim, if you wanted to ensure you always make a profit, you're able to follow our flat rates for the "1st product" to do so. Please don't hesitate to reach out to our Customer Service team 24/7 should there be anything we can help with. Best regards, Kyle Customer Service Manager

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

Plan comparison

Pricing & Plans

External pricing
Custom pricing

Print on Demand

Pay As You Go

Custom pricing

Custom pricing

  • Free to use
  • No minimum order
  • No upfront cost