FAQ
By POWR
- Verified by Wix
Product media
Screenshots
1 of 4
Overview
About this App
Customers need to feel confident in their purchase decisions while shopping online. By including an FAQ section on each page or creating a Help Center page, you can give customers the answers they need to make an informed decision. It will also reduce the number of support phone calls and emails in the process. Your FAQ can help customers with any doubts, explaining instructions, or finding the answer to a question that came to mind while on your site. Use this opportunity to tell customers about your business's story and values. Sharing this information can help customers understand the passion behind your products and build trust in your brand. Include additional product information to help customers get the most out of your products. Help customers feel like they're getting a personalized experience and build loyalty to your brand.
What the listing highlights
- Make your FAQ searchable and easier to use with a search bar
- Customize the FAQ sections, their alignment, labels, icons, and much more
- Choose hover or mouse-over effect for each section. Activate upvote or downvote on answers
- Embed links, images, and videos in your Frequently Asked Questions
Additional product media
Promotional media
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 0 (percentage unavailable) vs previous 30 days0 Reviews in the selected 30 days and 0 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 4 preserved Reviews with at least one stored reply. Median and P75 use 3 Reviews with valid dated stored replies. Reply authorship is not inferred.- Stored replies
- 3
- Reply timing
- More data needed
Stored publication state
Current stored state across 4 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 4 100%
- Unpublished
- 0 0%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.- Suspicious 0 of 2 stored published 5★ Reviews.
- 0 0%
- Very suspicious 0 of 2 stored published 5★ Reviews.
- 0 0%
- Extremely suspicious 0 of 2 stored published 5★ Reviews.
- 0 0%
- Suspicious unpublished 0 of 4 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
- 0 0%
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 4
- Peak Review month
- Dec 2024 · 1
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Suspicious | Unpublished | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | Suspicious | Very | Extremely | Unpublished | |||
| Dec 2024 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2025 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2025 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jan 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
- cmpalmq
Mithsou Mervil and help with POWR app
Wonderful help! Friendly, knowledgeable, and personal. Mithsou was very professional and helpful. She even went above and beyond what my question was to help ensure my sight is user-ready. WONDERFUL!
Stored reply
Thank you for such a wonderful review! 😊 It's fantastic to hear that Mithsou not only answered your questions but also went the extra mile to help make sure your site was ready to go. We'll be sure to share your kind words with her—they'll mean a lot. Thanks for being part of the POWR community! 💙
- johnbrownie92
useless
It asked all permissions(why should we provide it). secondly it didnt work well. bad experience.
Stored reply
We’re really sorry to hear about your experience. We understand your concern around permissions and that the app didn’t work as expected, and that’s definitely not what we want for our users. We’d really appreciate the chance to look into this and explain why those permissions are required, as well as help get the FAQ app working properly for your site. Please reach out to us directly at support@powr.io so our team can assist you right away. Thank you for the feedback, and we hope we can turn this around for you.
- tiffanystoots
Nice and clean
When I first tried this app, it was glitching on me. Customer service reached out right away and I was very pleased with the speed of their response. I decided to give it another go and it's working great now. I'd give it 5 stars if I didn't have to see the water mark, but maybe that's because I'm on the free version.
- rodrigonds
I really loved it!
The only things I have to say about it are: 1 - The brazilian portuguese language is mostly correct, but there are many words that have been incorrectly translated. 2 - There should be a way for me to select the color of the icon. This way, the words will be in one color and the icons would be in another color. Or maybe there should be also a way to select a different icon for each question? Well... Maybe I'm asking for too much. But the different color for the icons would be amazing. For everything else, the app is working flawlessly. Great job.
Stored reply
Hello there, thanks for your feedback. For any questions or clarifications however, please send us an email at support@powr.io as our support team are unable to provide assistance in the review section unfortunately. We look forward to hearing from you as soon as you can!
Plan comparison
Pricing & Plans
Free
Free
Free
- 5 Entries + custom HTML
- Pre-built templates
- Separate into sections
Starter
$3.42 / month
$41.05 billed yearly Save 20% yearly$4.64 / month
- All of Free + remove POWR logo
- 10 Entries + add an FAQ on every page
- Undo/redo feature, search bar
Pro
$6.27 / month
$75.32 billed yearly Save 20% yearly$8.21 / month
- All of Starter +
- 15 Entries + Upvote/downvote answers
- Custom CSS/JS
Business
$11.03 / month
$132.44 billed yearly Save 20% yearly$14.16 / month
- All of Pro +
- Unlimited Entries
- Live chat with POWR team - no AI
Detailed App featuresCompare all 9 structured features
| Feature | FreeFree | Paid planStarter | Paid planPro | Paid planBusiness |
|---|---|---|---|---|
| Custom HTML in answers | Included | Included | Included | Included |
| Live Chat + Email SupportChat live with a specialist on weekdays or 24/7 email support | 24/7 email support | Live chat support: No AI | Live chat support: No AI | Live chat support: No AI |
| Entries per FAQ | 5 | 10 | 15 | Unlimited |
| Search Bar | Not included | Included | Included | Included |
| Remove POWR Branding | Not included | Included | Included | Included |
| Half-Width Sections | Not included | Included | Included | Included |
| Undo/redo feature | Not included | Included | Included | Included |
| Upvote/Downvote Answers | Not included | Not included | Included | Included |
| Custom CSS & JS | Not included | Not included | Included | Included |