Smart Search by Searchanise
By Searchanise
- Verified by Wix
- Wix Related App
- Wix Recommended
Product media
Screenshots
1 of 3
Overview
About this App
Searchanise will help your store increase sales and conversions by providing lightning-fast site search and flexible filtering tools. From the moment your visitors start typing in the search bar to the point of checkout, we’ll guide them with personalized search results, ensuring they find exactly what they need. Along with lightning-fast search results, our powerful app enhances your store’s performance and accelerates growth through advanced merchandising rules, redirects, and comprehensive analytics. Searchanise is trusted by over 14,800 e-commerce clients, including brands like Sennheiser, Durex, and MediaMarkt. With so many features packed into one app, it’s everything your store needs to convert visitors into buyers and keep them coming back.
What the listing highlights
- Personalized AI search with typo autocomplete, spellcheck, and synonyms
- Powerful filters that enable customers to quickly find what they need
- Various merchandising tools to further boost the conversion rate
- In-depth analytics to help your site grow
Additional product media
Promotional media
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 −1 (−100%) vs previous 30 days0 Reviews in the selected 30 days and 1 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 63 preserved Reviews with at least one stored reply. Median and P75 use 46 Reviews with valid dated stored replies. Reply authorship is not inferred.- Stored replies
- 46
- Median first reply
- 8.1 days
- P75 first reply
- 18.2 days
Stored publication state
Current stored state across 63 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 37 58.73%
- Unpublished
- 26 41.27%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.- Suspicious 0 of 31 stored published 5★ Reviews.
- 0 0%
- Very suspicious 0 of 31 stored published 5★ Reviews.
- 0 0%
- Extremely suspicious 0 of 31 stored published 5★ Reviews.
- 0 0%
- Suspicious unpublished 0 of 63 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
- 0 0%
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 35
- Peak Review month
- Oct 2025 · 4
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Review intelligence over time
Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Suspicious | Unpublished | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | Suspicious | Very | Extremely | Unpublished | |||
| Nov 2021 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2021 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2022 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2022 | 2 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Jun 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2022 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2023 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Feb 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 3 |
| Mar 2023 | 2 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Apr 2023 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| May 2023 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 |
| Jun 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 4 |
| Jul 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2023 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2023 | 3 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2023 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jan 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
| Feb 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2024 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Apr 2024 | 3 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| May 2024 | 3 | 1 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 1 |
| Jun 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2024 | 2 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2024 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2024 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2024 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2024 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 3 |
| Jan 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2025 | 3 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Apr 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
| May 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2025 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2025 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
| Sep 2025 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
| Oct 2025 | 4 | 0 | 0 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 4 |
| Nov 2025 | 4 | 0 | 0 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 3 |
| Dec 2025 | 3 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jan 2026 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 |
| Feb 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2026 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2026 | 3 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jun 2026 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 2 |
| Jul 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2026 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
- sales36871
They Canceled Me
Never notified me my subscription was coming up for renewal or anything. Cannot renew it won't let me. What is going on?
- paul82368
Big improveent in the search on out webstire bountymusic.com
We had an issue with search on the word "used". Support helped me very quickly realize that used was in the items descriptions. Well done
Stored reply
Thank you for leaving a review! We're happy to see that our support team was of help and that our search works well for your store. Feel free to contact us with any questions.
- iamyouenlightenUnpublished
Useless
On site search only, i dont need it , i have menu bar for that
- drjoannaritzUnpublished
breach of privacy
I never signed up for this app. somehow I got it added to my website WITHOUT MY CONSENT, I get emails from them, and I cannot remove the app. what the hell is this. Customer support claims they can do nothing to delete my account, is this a joke
- industrialandmarin
Good Service
Good Service
Stored reply
Thank you very much for your kind review! We're happy to see you're satisfied with Searchanise. Feel free to contact us with any questions.
- suzy5494
The Gold Standard for Wix Search
I run a specialized collectibles website with thousands of products, and search functionality is critical to my business. Searchanise provides fast, accurate search results, an instant search dropdown, product filtering, and much better search capabilities than Wix's native search. We encountered a difficult issue that would have been easy to dismiss or work around, but they stayed engaged, communicated regularly, and continued investigating until the problem was fully resolved. Throughout the process, I always felt that my concerns were being taken seriously and that they genuinely wanted to find a solution. In an era when many companies provide only basic support, Searchanise went above and beyond. Their combination of responsive communication, technical knowledge, powerful search features, and commitment to customer success has made me a very satisfied customer. I highly recommend Searchanise to anyone looking for a professional search solution for a Wix store.
Stored reply
Thank you for this glorious review! It feels amazing knowing you are satisfied with both our functionality and our customer service. Please make sure to contact us with any questions!
- markone-pegaz
Works well
Guys are fast on responding to requests and questions. Few features would be gret like dedicated result page with sharable URLs.
Stored reply
Hello, Thank you for the review! We're happy to see you enjoy our app and communicating with our support team. You can also share all your ideas for improvement via email at feedback@searchanise.io - we're always happy to receive your feedback. It helps us be better for you!
- it42586
Die Beste Suche für WIX-Shops
Ich wollte anfangs kein Geld für eine einfache „Suche“ ausgeben. Aber wenn man einen wirklich guten WIX-Shop haben möchte, ist diese App (Smart Search by Searchanise) die beste Wahl. - Sehr schnelle Suche. - Individuell anpassbar. - Premium-Support, wenn etwas angepasst oder modifiziert werden muss. Weiter so! 👍
Stored reply
Hello, Thank you very much for your high rating! We appreciate your kind words and are happy to hear that you have decided to stay with us. Feel free to contact us if you have any questions.
- straightfortheess
ESS TUBING ON THE WAVES LOGO
I WOULDLIKE FOR MY TRADEMARK LOGO TO BE ADVERTISED ON EVERY PAGE I CREATED MY LOGO BEHIND MY YOUTUBE CHANNEL AS SONJA LYNN WILLIAMS 223 I AM VERY POETIC AND ARTISTIC WITH A WONDERFUL CREATIVE DOWN TO EARTH MIND BE ON LOOKOUT FUTURELY FOR UPCOMING HATS AND TSHIRTS DESIGNED ESS TUBING ON THE WAVES!!
Stored reply
Hello, Thank you for the review! Please let us know if you have any questions regarding the Searchanise app. We will be glad to help.
- thecosmicconnectUnpublished
Poor support
Wix shows that there is an exclusive FREE upgrade available for the app, but when you try to avail it, it asks for the payment. When I raised the matter with WIX support, they were unaware and suggested contacting the app's customer support. When I reached out to app support, they asked me to go back to the Wix team. No one had any idea what to do. They just kept on making me run from post to pillar. Finally, I deleted the app for my peace of mind.
- info2545601
good
Stored reply
Hello, Thank you for the review! We highly appreciate you found the app and our widgets useful. Feel free to contact our support team if any questions arise. We'll be glad to help!
- ihpmyinfo
Fucking hideous
Forget it. It's hideous and cannot customise
Stored reply
Hello, We are very sorry to hear that you faced an issue with our widgets' customization! We totally understand how important it is to have a visually appealing search functionality in your store. That's why we're eager to help. We contacted you from our feedback@searchanise.io email address. Please reply to that message and share any details of the design issues you faced. We will be glad to improve our widget's looks for you!
- csongorbalint
Helpcenter
I’m very satisfied with Searchanise support! The Help Center is fast and helpful, and all my questions were answered quickly. Thank you for the professional assistance!
Stored reply
Hello, Thank you so much for such a kind words! We are glad to hear that our Support Team and Help Center were able to assist you efficiently. If you need any further help, we are always here to support you.
- pageonermUnpublished
Impossible to delete once installed
Quick to install, incredibly difficult to remove
- mcsoundinfoUnpublished
Not working correctly on wix studio
It’s still not working on Wix Studio, and it’s been over four months that they’ve been telling me their development team is working on a fix.
- hishasistudio
Nor working when scroll down on the search page
When the number of products in the search results is low, specifically less than 4 items, scrolling down causes a bug that results in a completely white screen.
Stored reply
Hello, We are very sorry to hear that you faced this issue in the Search results widget! It's certainly not a normal behavior and we're eager to investigate it. We contacted you from our feedback@searchanise.io email address. Please reply to it with all the details and we will start looking into them with priority. Best wishes, Searchanise team
- petroslerasUnpublished
App purchased but cant access
Not sure how legit this app is. I have purchased a monthly subscription and customer service claims they have not received any payment despite the fact i have shown them the invoice from Wix and that my bank acc. has been actually charged. Still awaiting them to grant me access.Horrible experience.
- deannazerrUnpublished
It is awful
I need to be able to give it 0 Stars. It doesn't work AT ALL and you cannot delete it.
- olilineUnpublished
not deletable like virus
- lbwebsitesUnpublished
Uninstall is faulty and glitchy
Even though I uninstalled the app, the magnifying glass icon will remain present on the live website, although it does not show on the Wix editor. Not happy.
- kadrikaUnpublished
Not free
Works ok but only 2 weeks. I find it a scam, to advertise an app as free when you have to buy 2 weeks later. Sorry, but it looks cheap for Wix.
- emmanuelgeng1
Absolutly not happy
The search engine worked at the beginning, now it does'nt :(
Stored reply
Hello, We are very sorry to see that you experienced an issue with Searchanise! We're here to help you with that. We contacted you for more details via email, yet we got no reply. If you're still facing any issues with our search, please contact us via email at feedback@searchanise.io. We are eager to investigate the issue you're seeing and help you fix it. Best wishes, Searchanise team
- barryjoelm
Excellent app and support
I was looking for a specific search solution for my website. Searchanise is perfect for what I need! The support is fantastic. A shout-out needs to especially go to Alex B. who was amazing. Well done, Searchanise. Keep it up.
Stored reply
Thank you for this kind review! We're happy to see you're satisfied with both our functionality and our support team. Alex was especially thrilled to read your review. Please let us know if any other questions appear. We are always glad to help! Best wishes, Searchanise team
- jm8525Unpublished
NEEDS WORK
Hello, I've sent you guys a support message. I'm unable to connect the search bar, I'm getting a "Service Unavailable" can you guys please help me get this connected.
Stored reply
Hello! We are truly sorry to see you faced this issue with adding a search bar! We are here to help you with it. However, we haven't found your message in our support team's inbox, I'm afraid. Could you please contact us again via email at feedback@searchanise.io with your store URL and a reference to this review? It will help us identify your message faster so we can start the investigation process and get the search bar working. We hope to hear from you soon! Best wishes, Searchanise team
- chelseyscollectionUnpublished
Honesty is important.
Once you download it they charge $10-15 a month, it's not a bad plugin either but just not fully what I was looking for. I just think newcomers should know pricing.
Stored reply
We’re very sorry that your experience with Searchanise wasn’t very positive! It was our duty to investigate this situation to see what happened with your instant charge. You initially installed Searchanise at the beginning of the year and uninstalled it shortly after. From day one, you had our 14-day trial. Later, you reinstalled the app, and as 14 trial days had already passed before, you had to subscribe to our paid plan to use Searchanise. We’d like to clarify that this is how Wix Billing works: the trial period is activated from the moment of the first installation and doesn’t pause when the app is uninstalled. We're very sorry you didn’t get a chance to fully use your trial! If you’re interested in a refund, please contact the Wix support team since Wix Billing handles all payments. If you’re ready to share your feedback about any features we might be missing, it would be appreciated! Feel free to contact us at feedback@searchanise.io anytime. Best wishes, Searchanise team
- stubbypet
me parece muy buena
no he tenido ningun inconveniente
Stored reply
Thank you for your kind review! We're glad to see that your experience with Searchanise has been positive so far. Please make sure to contact us with any questions. We will be glad to help! Best wishes, Searchanise team
- tevhidprime
evet
Stored reply
Thank you for your 5-star review! We're happy to see you're satisfied with our app! If you ever have any questions or need help, please don't hesitate to reach out. We’re here to assist! Best wishes, Searchanise team
- ballaratadvancedtrUnpublished
Absolutely appalling customer support - App does not work
I've contacted them multiple times this morning when the app stopped working. Nothing happens when you click the hour glass. The app is totally useless. Support told me there's no issue - sort it out myself with WIX. WIX support told me to contact the app developer. Very angry.
Stored reply
Hello, We are very sorry that you faced this search issue with our app! Due to the difficulty of reproducing it, our support and development team needed more details, yet the issue appeared to be gone before you had a chance to provide them. Still, we are sorry your experience with our support team was disappointing! We have analyzed this situation and we already have ways to improve our service for you. So, if you ever notice any issues with Searchanise, please don’t hesitate to reach out to us — we will do all we can to help you. Best wishes, Searchanise team
- serenitybathandbos
I love it so far!
I love how it's so dynamic, it really makes my website seem a lot more complex and professional without me having to figure out how to set it up that way because it's already pre-formatted to get you started. Plus the customer service help is very quick to respond and professional!
Stored reply
Thank you for your kind words! We’re glad to hear that you're enjoying our features and that our app giving your website professional look. If you ever need any further support, don't hesitate to reach out. We’re here to help! Best wishes, Searchanise team
- viraibot
Aun no se
Stored reply
Thank you for your positive review! We appreciate you took time to leave your feedback. In case you ever need help with Searchanise, please make sure to contact our support team at feedback@searchanise.io. We will be glad to help! Best wishes, Searchanise team
- muratkuyumcu25
evet çok iyi
Stored reply
Hi, Thank you so much! We’re grateful to know you’re enjoying the app. Your feedback inspires us to keep delivering our best!
- pastaunita
Great app for my store
Very good app! Easy for my customers to find products. Filters and reports help me a lot. Thank you!
Stored reply
Hello, We truly appreciate your wonderful feedback! We're thrilled to hear that the app makes it easy for your customers to search and find products and out tools help you manage your business more effectively. Let us know if any questions arise. We are here to assist you.
- arisufalko72
Tech Support
Super quick response from Sophia at support. Thank you for your help!
Stored reply
Thank you so much for your kind words! We're thrilled to hear that Sophia was able to assist you quickly. Providing excellent and timely support is always our priority. If you ever need anything else, please don’t hesitate to reach out.
- ben0172
Responsive Support
A very flexible search tool, and I've had very good support from the Searchanise team.
Stored reply
Hello, Thank you so much for such a wonderful review! We are glad to know the app meets your needs. Hope you'll enjoy it further! Let us know if any questions arise. Our team is always happy to help!
- mindsetwebstudio
Super cool.
Stored reply
Hello, Thank you for the review! We're glad to know you are happy with our app. If you face any issues, feel free to contact our support team. We'll do our best to help!
- yamahavaUnpublished
Very weak performance
It does not find and show many of the items that are in the website. For example - nothing that is in the blog.
Stored reply
Hello, We are very sorry to see that you are dissatisfied with our app! If you haven't contacted our support team already on this matter, please reach out to us at feedback@searchanise.io so we can look into your particular case. We will do all we can to help!
- sergiokvc
no idea how to use it
trygin to add more filters and came to this app, but no isea how to use it
Stored reply
Hello, We are sorry to see that working with our filters turned out to be challenging! We are ready to help you out. Please contact us at feedback@searchanise.io so we can look into your particular case and find a solution. Feel free to ask if any other questions appear.
- heimdallgeekstore
Preety good
We changed our search a few months ago to searchanise and it increased our costumer interaction in our website. preety easy to use.
- beyondwhiskerssUnpublished
Amazing app, Until I paid for it!!
This App was amazing, I was very impressed through the free trial, the second I paid fo the app after free trial ended, the search stopped working, I thought maybe it was becaue I had the cheapest version so I upgraded it and it still doesn't work. I messaged them and they blamed it on Wix, messaged 2nd day, they said they're still waiting for wix. 3rd and still not fixed and no replies, I want a refund for every day it's not working!
Stored reply
Hello, We are devastated to see you faced this issue with the search functionality! We totally understand how frustrating it might have been for you, especially after you paid for our service. But we should mention that functionality and app behavior is exactly the same whether it's paid or trial, so paying for the application does not change anything. The issue was indeed related to the Wix API. The good news is that their team fixed it and as far as we know, it should be working correctly now. Please let us know if you ever face a similar issue or have any other questions. We are always here to help!
- lvlifts
its great
- jessicapeacheyUnpublished
Doesn't Work
After two weeks of being told by their customer support that the issue "was complicated" and that they are still "working on it", I am no closer to having a working search box on my website. RUN, do not walk, from this company and this application. They will not issue a refund and direct you back to Wix knowing full well Wix does not give third party app refunds. It is a total scam. Thankfully Wix is allowing a one time courtesy and refunding my purchase with the promise they will be investigating this company and the integrity of their offerings. What a total waste of time and energy. I am so glad I was able to get my money back and initiate an investigation. I lucked out and got a very pro-active customer support person! I wish Wix would vet these rinky dink app makers before they allow them to offer these applications for purchase that don't have all the bugs worked out.
Stored reply
It's very devastating to see that you had such a negative experience with Searchanise. The subscription issue you faced turned out to be tricky and we're sorry for it! Nevertheless, now our developers have more understanding of what went wrong which we described to you via email. We will be more than happy to continue the investigation to finally fix the problem. Regarding the refund situation, we should note that the reason why our team directed you to Wix is that Searchanise subscriptions are processed via Wix Billing. Therefore, we technically couldn't issue a refund here since the payment went directly through Wix. Still, we're glad to see the Wix Billing team refunded your purchase. If you decide to give us another shot, please let us know via email. We will be glad to help you as fast as we can. Best wishes, Searchanise team
- gouramihk
Best Search in Wix
It provide good support even I got special request, and I can say this is the best search app in Wix, as it display a very simple and user friendly search page result.
- francisco0mendiola2
Fatal la app. Quiero mi reembolso
Instalé la app, pagué y no despliega nada. NO SIRVE, QUIERO MI REEMBOLSO.
Stored reply
Hello, We are devastated to see you had such a negative experience with our app! We are always eager to help our clients with any issues. Unfortunately, it seems you have not contacted our support with this issue, so if you're ready to give us one more shot, please contact us via email at feedback@searchanise.io and describe the issue you faced. It's our main goal to help our clients in such tough situations. By the way, we can also discuss your refund request via email. So, please reach out to us and we will look into your case. Thank you! Best wishes, Searchanise team
- glennconantstudios
Searchanise Is A Great App With Remarkably Helpful And Responsive Support
I initially tried another similar app and didn't like it so I removed it. I then loaded Searchanise, and it worked immediately, with many options to make it more appropriate for my site. I needed help from Searchanise on several changes that I wanted to make, and their staff responded very quickly to my inquiries. I recommend them very highly. If you try it you won't regret it.
Stored reply
Thank you for such high praise! We are happy to see you chose us. It's also amazing to know our support team also left a good impression on you. We will keep on working hard to make our app worth your loyalty. Please make sure to let us know if have any new questions. We are always here for you. Best wishes, Searchanise team
- amahdiaikidoUnpublished
The App doesn't support multilingual
The app does not support multilingual functionality and is not compatible with Wix multilingual features. Therefore, if your website is in more than one language, the search function will only work in the primary language. Additionally, customer support was lacking, as it took number of emails and reminders and five days to get a reply
Stored reply
We are truly sorry that the absence of integration with Wix multilingual doesn't let you use Searchanise! We understand your point here and we can say that our developers are exploring the ways we can work with Wix multilingual in the future. Thank you for bringing our attention to such an important feature. When it comes to our customer service, we apologize for making you wait for so long. We faced a large number of requests at that moment and we're sorry it affected our communication. Thank you for your feedback! We appreciate it as gives us a chance to see what we can improve. If you have any other questions, please let us know via email at feedback@searchanise.io Best wishes, Searchanise team
- veryexcitingthings
Great App!
The App functions as described and I love the features it offers such as the ability to add synonym words, etc. It's easy to add and customize to the look of your website. The support is quick, professional and friendly. I had some changes that were not included in the App and they took the time to add them for me. All in all I am very pleased with the services :)
Stored reply
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you're enjoying your experience with our app and our features are meeting your expectations. If you ever have any further feedback or questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction. Best regards, Searchanise Team
- mieholstersUnpublished
Garbage, slows down the site, will not index
This app worked decent during the "FREE Trial" then once we decided to upgrade, this thing hasn't worked at all. Slows down the site, gives garbage results, not even relevant to the search term. Just garbage, don't waste your time.
- powerscooteruae
half-baked product
- the search bar size in the editor does not match what comes in reality, - turning off the the instant search widget stops the whole search function.
Stored reply
Thank you for sharing your experience with us! We are happy to see you considered giving us another chance even though there are still some issues that need to be fixed. As we said via email, we added 30 trial days to your store and we will do all we can to investigate and fix these problems during this period. We look forward to our further communication. Best wishes, Searchanise team
- agropublicidadmx
regular
comenzo bien , pero esta fallando
Stored reply
Thank you for taking the time to share your experience with our app! We highly appreciate it. It's sad for us to see that you encountered some issues during the setup process. Our goal is to turn your feedback into improvement from our end. That's why we reached out to you via email and sent you a registration request. We would appreciate your reply or your new email to feedback@searchanise.io very much! From our end, we are ready to pay full attention to your situation and help you as much as we can. Best wishes, Searchanise team
- kingshop844
good support service
Good app and fast and good support service
Stored reply
Thank you for your kind review! We are delighted to have earned your appreciation and will continue to go above and beyond to exceed your expectations. Should you require any additional support, please do not hesitate to inform us. Best wishes, Searchanise team
Plan comparison
Pricing & Plans
Starter
$8.33 / month
$99.96 billed yearly Save 17% yearly$9.99 / month
- Instant Smart Search
- Professional Search Filters
- Powerful All-time Analytics
Pro
$16.67 / month
$200.04 billed yearly Save 17% yearly$19.99 / month
- Merchandising
- Advanced Customization Settings
- Search Through Blog Posts