App Market Index

ShipStation

By ShipStation

Simplify Orders, Inventory & Returns

Wix marketplace
  • Verified by Wix

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • MyGeoSortTag mygeosorttag
  • adi in bm adi-in-bm
  • Shipping US shipping-us
  • supported by wix studio supported-by-wix-studio
  • Trending now vibe trending-now-vibe
  • fulfillment-apps fulfillment-apps
  • Apps for Your ADI Site recommended-in-adi
  • Shipping CA shipping-ca
  • Wix Stores Catalog V3 wix-stores-catalog-v3
  • Verticals Dependencies verticals-dependencies
  • supported by editorx supported-by-editorx
  • Headless Compatible Apps headless-compatible-apps
  • Manage shipping & fulfillment manage-shipping--fulfillment
  • Verified verified
  • Apps with app-audience apps-with-app-audience
  • Shipping GB shipping-gb
  • Random Test random-test
  • Stores Apps (v3 filtering) stores-apps
App Market Index analysis
  • Suspicious unpublished review pattern
Rating
Pricing From $14.99 / month 30-day free trial
Marketplace Currently listed

Overview

About this App

Scale your store seamlessly as your business grows across more sales channels, warehouses, and carriers. Manage orders, shipping, inventory, and fulfillment from one centralized dashboard. Reduce manual work with advanced automation, minimize fulfillment errors, and streamline domestic and international shipping with direct access to top carriers like UPS, USPS, FedEx, DHL Express, and GlobalPost.

What the listing highlights

  • Sync orders & inventory across TikTok Shop, Amazon, Walmart, & more
  • Get discounted rates or use your own with 200+ carriers
  • Automate fulfillment with rules to batch, tag, and route orders faster
  • Need to print one shipping label or 500, like right now? Do it in just one click

Developer-written tags

  • fulfillment
  • shipping
  • logistics
  • label
  • packing

Additional product media

Promotional media

ShipStation banner
Banner

Videos

External video Open video in a new tab

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
  1. 5 stars
    56.2% 59 reviews
  2. 4 stars
    3.8% 4 reviews
  3. 3 stars
    1.9% 2 reviews
  4. 2 stars
    8.6% 9 reviews
  5. 1 star
    29.5% 31 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 0 (percentage unavailable) vs previous 30 days

0 Reviews in the selected 30 days and 0 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 111 preserved Reviews with at least one stored reply. Median and P75 use 11 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
11
Median first reply
95.9 days
P75 first reply
187.8 days

Stored publication state

Current stored state across 111 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
105 94.59%
Unpublished
6 5.41%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 59 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 59 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 59 stored published 5★ Reviews.
0 0%
Suspicious unpublished 1 of 111 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
1 0.9%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
44
Peak Review month
Jul 2021 · 20

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Suspicious0 Reviews currently classified as Suspicious, grouped by their original Review month.
Suspicious monthly activity.
Very suspicious0 Reviews currently classified as Very suspicious, grouped by their original Review month.
Very suspicious monthly activity.
Extremely suspicious0 Reviews currently classified as Extremely suspicious, grouped by their original Review month.
Extremely suspicious monthly activity.
Suspicious unpublished1 Stored unpublished 5-star Reviews, independent of cross-App relationships. Ordinary strength uses published Reviews; an App can carry both kinds of evidence.
Suspicious unpublished monthly activity.
Unpublished6 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

Show other reviews by reviewer
  1. squeezemehoney
    1.0

    CRAP never show the same rate it show customers

    doesnt show actual shipping, show customer on the website one thing then when I get into Ship Station show a different rate

  2. viaprovidence
    1.0

    Horrible Service

    I have been a loyal Shipstation user for over six years. I have never encountered less competent staff who cannot even read an email. I opened a ticket about a problem with my account two months ago and it still has not been addressed. Too expensive and garbage service. avoid.

  3. cpapbotanicals
    1.0

    Customer Service

    Totally sucks. Sometimes you need a quick 10 minute call.

  4. truhrtblingnthingz
    1.0

    CUSTOMER SERVICE IS TERRIBLE

    YOU CAN NEVER SPEAK WITH A PERSON, AND THEY AREN'T WILLING TO PICKUP THE PHONE OR CONDUCT A SCEENSHARE TO HELP RESOLVE AN ISSUE. INSTEAD, THEY TELL YOU, YOUR PLAN DOESN'T ALLOW US TO SPEAK WITH YOU, YOU'LL NEED AN UPGRADE FOR THAT

  5. contact053825
    1.0

    Never Connected

    Confirmed everything was set up right on Wix and ShipStation. Yet it doesnt work and never did. Wix support is useless. If you read this, dont bother with this app it likely is broken as of 2025...

  6. innercircleinvestm
    1.0

    Awful App

    It gets disconnected, and you don't get help neither form WIX or ShipStation

  7. theendiahouse
    1.0

    Won't Install

    I signed up for 30 day free trial and it keeps saying that I'm locked out due to wrong password. So I reset the password and it still isn't working. I'll be uninstalling

  8. barnettunlimited
    1.0

    App would not connect with site... No help from ShipStation!

    No matter what I did I couldn't get ShipStation to connect with my Wix site. The person I contacted at ShipStation couldn't have cared less either and offered no help or solution. I use ShipStation through PayPal all the time and it's fine but that's an extra step when I have to ship through my website. FAIL.

  9. iamqueenvisha
    1.0

    no support for app not working

    the app will not connect to be store and there is no support to get it working. deleting the app.

  10. trinip1
    1.0

    garbage plain and simple

    0 customer support a complete joke do not use this company

  11. granolaforgood
    1.0

    Absolutely no support

    Apparently nonstop commercials on cable tv don't position Ship Station in a place to perform basic customer service. My password wasn't working so request a forget password reset link. After receiving confirmation that I would recieve an email to reset my password. Nothing. Tried again. Nothing. Tried again. Nothing. EMail customer support. Replies seems to not actually read the request and I have not been able to access my account all day. Password reset is so basic, and they can't get that right?

  12. overbaugh
    1.0

    Could Not Get Invoices

    We used ShipStations for several months. We had multiple charges come through our bank account from ShipStation that they could not produce invoices for. We have spent roughly a month trying to find the source of the invoices.

  13. arthurbutusdesigns
    1.0

    Impossible to Set Up

    Stuck in a loop of trying to connect my Wix site with this app, but all it does is redirect me back to my own site. As many others have noted, customer service is abysmal- worse than useless. If you do happen to get a response, all they do is try to sell you things. You’re much better off using clickship

  14. gregwtus
    1.0

    doesn't work with Wix, no longer functional

    I thought it wasn't connected at all,,,,,For some reason the data stream from wix is delayed 3 days now. Orders show up in shipstation 3 days late. Like,,, the date is wrong in the code or something. Both wix and shipstation support have been unable to fix this. Been like this for about 3 weeks now.

  15. walterlake1855
    1.0

    Terribly intrusive for postage app

    Customer service very pushy for sales not so much for support

  16. stephanie477215
    1.0

    Give Up If You Need SUPPORT! Over 3 WEEKS WITH NO ANSWER OR HELP!!

    When this works, it's great, talks seamlessly with WIX store. However, when it doesn't and you need support, you might as well open your own shipping account and ship that way. Their "escalation team" is trash, you can not talk with anyone via phone only through email, which if you're not tech savvy then good luck explaining your problem. Even supervisors are useless, they only look for a satisfaction survey to be filled out about your experience, which apparently doesn't get looked at because all of my surveys show problem not resolved, but I guess they dont care! They promise to get things resolved, and then tell you to uninstall and reinstall and then you guessed it still does NOT work properly! Being a small biz trying to navigate COVID setback, they really leave you up the creek without a paddle let alone a boat! Bottom line, use it if you need something quick but do NOT make this your permanent solution, until they fix support this is a complete waste of time and effort! Move On!

  17. jo5089
    1.0

    Issues Right At Onboarding! Don't Use This App!

    Not user friendly. Signup pages are non responsive, little to no support, & a staff that doesn't care. Moving over to Shippo.

  18. blubonic
    1.0

    The worst

    Does not work with wix. Period. For them to offer, it is a total waste of people's time. Because there is no connection, it does not function.

  19. blushingpeach
    1.0

    doesn't even connect

    after you make an account the page doesn't even load to do anything... useless.

  20. eric07958
    1.0

    abysmal

    will not connect both companies pass the buck back and forth but wil say have had great luck with all other platforms and Shipstation EXCEPT for Wix who doesn't seem to be able to get it right.

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