App Market Index

ShipStation

By ShipStation

Simplify Orders, Inventory & Returns

Wix marketplace
  • Verified by Wix

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • MyGeoSortTag mygeosorttag
  • adi in bm adi-in-bm
  • Shipping US shipping-us
  • supported by wix studio supported-by-wix-studio
  • Trending now vibe trending-now-vibe
  • fulfillment-apps fulfillment-apps
  • Apps for Your ADI Site recommended-in-adi
  • Shipping CA shipping-ca
  • Wix Stores Catalog V3 wix-stores-catalog-v3
  • Verticals Dependencies verticals-dependencies
  • supported by editorx supported-by-editorx
  • Headless Compatible Apps headless-compatible-apps
  • Manage shipping & fulfillment manage-shipping--fulfillment
  • Verified verified
  • Apps with app-audience apps-with-app-audience
  • Shipping GB shipping-gb
  • Random Test random-test
  • Stores Apps (v3 filtering) stores-apps
App Market Index analysis
  • Suspicious unpublished review pattern
Rating
Pricing From $14.99 / month 30-day free trial
Marketplace Currently listed

Overview

About this App

Scale your store seamlessly as your business grows across more sales channels, warehouses, and carriers. Manage orders, shipping, inventory, and fulfillment from one centralized dashboard. Reduce manual work with advanced automation, minimize fulfillment errors, and streamline domestic and international shipping with direct access to top carriers like UPS, USPS, FedEx, DHL Express, and GlobalPost.

What the listing highlights

  • Sync orders & inventory across TikTok Shop, Amazon, Walmart, & more
  • Get discounted rates or use your own with 200+ carriers
  • Automate fulfillment with rules to batch, tag, and route orders faster
  • Need to print one shipping label or 500, like right now? Do it in just one click

Developer-written tags

  • fulfillment
  • shipping
  • logistics
  • label
  • packing

Additional product media

Promotional media

ShipStation banner
Banner

Videos

External video Open video in a new tab

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
  1. 5 stars
    56.2% 59 reviews
  2. 4 stars
    3.8% 4 reviews
  3. 3 stars
    1.9% 2 reviews
  4. 2 stars
    8.6% 9 reviews
  5. 1 star
    29.5% 31 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 0 (percentage unavailable) vs previous 30 days

0 Reviews in the selected 30 days and 0 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 111 preserved Reviews with at least one stored reply. Median and P75 use 11 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
11
Median first reply
95.9 days
P75 first reply
187.8 days

Stored publication state

Current stored state across 111 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
105 94.59%
Unpublished
6 5.41%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 59 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 59 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 59 stored published 5★ Reviews.
0 0%
Suspicious unpublished 1 of 111 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
1 0.9%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
44
Peak Review month
Jul 2021 · 20

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Suspicious0 Reviews currently classified as Suspicious, grouped by their original Review month.
Suspicious monthly activity.
Very suspicious0 Reviews currently classified as Very suspicious, grouped by their original Review month.
Very suspicious monthly activity.
Extremely suspicious0 Reviews currently classified as Extremely suspicious, grouped by their original Review month.
Extremely suspicious monthly activity.
Suspicious unpublished1 Stored unpublished 5-star Reviews, independent of cross-App relationships. Ordinary strength uses published Reviews; an App can carry both kinds of evidence.
Suspicious unpublished monthly activity.
Unpublished6 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

Show other reviews by reviewer
  1. squeezemehoney
    1.0

    CRAP never show the same rate it show customers

    doesnt show actual shipping, show customer on the website one thing then when I get into Ship Station show a different rate

  2. viaprovidence
    1.0

    Horrible Service

    I have been a loyal Shipstation user for over six years. I have never encountered less competent staff who cannot even read an email. I opened a ticket about a problem with my account two months ago and it still has not been addressed. Too expensive and garbage service. avoid.

  3. cpapbotanicals
    1.0

    Customer Service

    Totally sucks. Sometimes you need a quick 10 minute call.

  4. askchief
    5.0

    Excellent Follow Up

    I signed up and got a call from the team within minutes to get the account set up right out of the gate!

  5. truhrtblingnthingz
    1.0

    CUSTOMER SERVICE IS TERRIBLE

    YOU CAN NEVER SPEAK WITH A PERSON, AND THEY AREN'T WILLING TO PICKUP THE PHONE OR CONDUCT A SCEENSHARE TO HELP RESOLVE AN ISSUE. INSTEAD, THEY TELL YOU, YOUR PLAN DOESN'T ALLOW US TO SPEAK WITH YOU, YOU'LL NEED AN UPGRADE FOR THAT

  6. livewaptshirtproject
    5.0

    We need updates!

    I already have a ShipStation account but when I try to add the ShipStation app to my site it wants me to create an account! Please just let me link the site!

  7. liboreg
    5.0

    Working

    Working well for us

  8. contact053825
    1.0

    Never Connected

    Confirmed everything was set up right on Wix and ShipStation. Yet it doesnt work and never did. Wix support is useless. If you read this, dont bother with this app it likely is broken as of 2025...

  9. innercircleinvestm
    1.0

    Awful App

    It gets disconnected, and you don't get help neither form WIX or ShipStation

  10. theendiahouse
    1.0

    Won't Install

    I signed up for 30 day free trial and it keeps saying that I'm locked out due to wrong password. So I reset the password and it still isn't working. I'll be uninstalling

  11. wildlyhandy1
    5.0

    Works like advertised

    Works like advertised, if there are ever any discrepancies, I do have to reconnect the different selling channels, but that is a rare occurrence. and if I am given the option to fix things myself without having to reach out to somebody to fix it for me. That's A win

  12. rleen2019
    5.0

    I don't like the App

    I signed up for the free trail for two days, it did not work with me, and then cancelled. they still charge me the full amount. Tried to reach the customer service but no answer. I am trying to contact them for a week now and I can't find anyone to talk to.

  13. nopullpiercing
    5.0

    TODAY I HATE THIS APP

    I have not received updated orders from Wix in 2 days. MEANWHILE... I have a business to run.

  14. cdm2017
    2.0

    No customer service after you sign up

    I signed up for the free trial and was immediately contacted by one of their representatives, who seemed very helpful initially. She talked me into entering a credit card (even though I was only using the free trial) which was a mistake. After they got my credit card, the customer service completely changed for the worse. From that point forward I couldn't reach the representative that seemed so willing to help at first. If you want to try the free trial, DO NOT give them your credit card number. Wait until you've completed the free trial and are happy with the product. I ended up canceling after a few months of not getting the services I needed or the customer support. For $10 a month, it basically does the same as Shippo's free product and Shippo's customer support was a little better.

  15. dpatel5371
    5.0

    This app is frendly

    Very good app and nice friendly dashboards

  16. barnettunlimited
    1.0

    App would not connect with site... No help from ShipStation!

    No matter what I did I couldn't get ShipStation to connect with my Wix site. The person I contacted at ShipStation couldn't have cared less either and offered no help or solution. I use ShipStation through PayPal all the time and it's fine but that's an extra step when I have to ship through my website. FAIL.

  17. iamqueenvisha
    1.0

    no support for app not working

    the app will not connect to be store and there is no support to get it working. deleting the app.

  18. bnebel15
    5.0

    Saves time and helps with shipping accuracy

    Not sure why peoples reviews say there is no customer service. Every time ive had an issue i chat with a representative directly off their site and have always gotten the help i need right away. They even send an email transcript of the conversation in which you can respond to them directly off the email. ive always gotten my issues resolved quickly. I also love the ability to create a branded tracking page rather than using the USPS site for tracking info and even allows the customers to sign up for SMS updates. Definitely makes my company seem more professional. Thank you shipstation keep up the good work

  19. annieabo
    5.0

    Application top

    rien à dire

  20. cezprice
    2.0

    Not good for Amazon FBA in UK

    Not great for integrating Wix with Amazon FBA in the UK. Lots of bugs. Orders don't always go through to FBA correctly. We found that it had errors updating on a daily basis so we had to log in to Shipstation and click the refresh button. If we didn't do that, orders wouldn't go through. So it was a real waste of time. They've kind of fixed that now but occasionally it will have an error updating and you'll have to log in to fix it, but they don't notify you so if you don't check regularly, orders just won't go through to Amazon. There are more issues. Missing information such as email addresses so customers don't get order updates. Very fiddly to set up. Doesn't like it when there are multiple products in an order. Very slow support - don't hear back for weeks at times. It took a while to set it all up, but now we're looking for an alternative provider to do the integration, as Shipstation is not worth the hassle. Wouldn't recommend - we hope there is a better app out there

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  • Unlimited store connections
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  • Return labels