Flows AI Chat
By Flows
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Overview
About this App
Flows adds an AI assistant to your site that knows your store as well as you do. Visitors ask in their own words — “a bag for cycling to work in the rain” — and the chat searches your whole catalogue by meaning, then shows the right products with prices and stock. For your visitors: • Finds products by meaning, from exact names to gift ideas • Answers from your pages, products and your own tables • Tracks orders with live status and tracking links • Virtual try-on with a photo • Books appointments straight into your booking calendar For you: • See every question visitors ask, and products they wanted that you don’t sell • Set the greeting, tone and suggested questions • Restyle the chat to match your brand, just by asking • Show it on every page, or only the ones you choose Add the app and the assistant appears on your site. No code needed.
What the listing highlights
- An AI assistant that knows your products, pages and data, and answers visitors in their own words
- Finds the right product from a vague question, searching 500 products in about half a second
- Takes bookings in the chat, synced with your Bookings calendar, services and staff
- Tracks orders, shows what shoppers ask for, and restyles to match your brand when you ask
Additional product media
Promotional media
Videos
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
These Reviews were previously observed by App Market Index and Wix later supplied an unpublished state for them.
The App details and official Wix Review summary remain available.
Plan comparison
Pricing & Plans
Basic
Free
Free
- 1 articles per week
- 1 connected site
- Auto-publish to CMS
Lite
$29 / month
$348 billed yearly$29 / month
- 600 concierge messages
- Finds products and adds them to cart
- In-chat shop with your products
Pro
$99 / month
$1,188 billed yearly$99 / month
- 2,200 concierge messages
- Finds products and adds them to cart
- In-chat shop with your products
Scale
$299 / month
$3,588 billed yearly$299 / month
- 7,000 concierge messages
- Finds products and adds them to cart
- In-chat shop with your products
Detailed App featuresCompare all 20 structured features
| Feature | FreeBasic | Paid planLite | Paid planPro | Paid planScale |
|---|---|---|---|---|
| Chat styles & brandingPick Default, Soft or Cocoa, then set your colours, fonts and launcher | Included | Included | Included | Included |
| Custom agent instructionsTell the assistant how to talk and what to focus on | Included | Included | Included | Included |
| Studio designsCustom designs for your article pages | 1 | 3 | 5 | 10 |
| Wix Store product syncKept up to date by Wix Store webhooks: products, variants, prices and stock stay current | Included | Included | Included | Included |
| Remembers visitorsEach site keeps the chat in the visitor's browser, and signed-in customers get their full history back | Included | Included | Included | Included |
| Order trackingPulls live status from your Wix orders, right in the chat | Included | Included | Included | Included |
| AI chat messages / monthReplies your AI shopping assistant sends each month | 100 | 4,000 | 15,000 | 50,000 |
| Add to cart in chatBuilds the cart inside the chat, then hands off to your normal Wix checkout | Included | Included | Included | Included |
| In-chat shopYour products in a shop panel inside the chat | Included | Included | Included | Included |
| Design it with your own AIConnect Claude, ChatGPT or Cursor over MCP to restyle the chat: style, colours, fonts, launcher and sign-in screen | Included | Included | Included | Included |
| Knowledge tablesAdd FAQs, specs or sizing, and the chat searches them with the same AI search as your products | Included | Included | Included | Included |
| Smart product searchHybrid AI search: vector embeddings plus keyword matching, then re-ranked, so "something warm for winter" finds your coats | Included | Included | Included | Included |
| Restock alertsCustomers get notified when sold-out items are back | Included | Included | Included | Included |
| Shipping & returns answersAnswers straight from your store policies | Included | Included | Included | Included |
| On every page, no codeAdded to your whole site on install | Included | Included | Included | Included |
| SEO articlesResearched, written and published to your site | 1 / week | 1 / week | 1 / week | 1 / week |
| Virtual try-onShoppers see clothing products on themselves | Included | Included | Included | Included |
| Article componentsSummaries, FAQs, tables and more inside articles | 3 | 6 | 10 | Unlimited |
| Catalog gap reportsSee products customers asked for that you don't sell | Included | Included | Included | Included |
| Auto-publishArticles go live without manual approval | Not included | Included | Included | Included |