Fera Reviews

By Fera

Turn customer reviews into social proof

Wix marketplace
  • Wix Choice
  • Wix Related App
  • Wix Campaign
  • Wix Recommended
  • Wix Team Pick
  • Wix Highly Promoted

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

  • Editor_3 social Related Apps editor-3-social-related-apps
  • related-apps-social related-apps-social
  • related-apps-community-forum related-apps-community-forum
  • related-apps-groups related-apps-groups

Other

  • Strategic apps search strategic-apps-search
  • Stores Apps (v3 filtering) stores-apps
  • Wix Stores Catalog V3 wix-stores-catalog-v3
  • Cactus Eli cactus-eli
  • Random Test random-test
  • supported by wix studio supported-by-wix-studio
  • Wix Choice wix-choice Visible
  • Dependencies without stores dependencies-without-stores
  • Interact with Visitors interact-with-visitors Visible
  • Product page no USA - Klaviyo product-page-no-usa---klaviyo
  • Verticals Dependencies verticals-dependencies
  • Product page USA with Klaviyo product-page-usa-with-klaviyo
  • Products products
  • Verified verified
  • Product page catalog V3 product-page-catalog-v3
  • Apps with app-audience apps-with-app-audience
  • Social Apps social-apps Visible
  • Product page no USA product-page-no-usa
  • Product page no USA - Omnisend product-page-no-usa---omnisend
  • supported by editorx supported-by-editorx
  • Headless Whitelist headless-whitelist
  • Product page USA with Omnisend product-page-usa-with-omnisend
  • wix owner app wix-owner-app
  • Installed Stores app before-success
  • White list Editor3 white-list-editor3
  • Holiday Prep Essentials holiday-sale-must-haves
  • Apps for Your ADI Site recommended-in-adi
  • Picasso - WhiteList picasso-white-list
  • Team Picks staff-picks Visible
App Market Index analysis
  • Suspicious unpublished review pattern
Rating
Rated 4.79 out of 5 from 4,042 reviews.
Pricing Free plan available 14-day free trial
Marketplace Currently listed

Overview

About this App

Fera helps merchants automatically collect and display reviews to build trust and boost conversions. It seamlessly integrates with your store to showcase text reviews, star ratings, and customizable widgets that match your brand. Import existing reviews from Facebook, Google, TrustPilot and more. Features: 1. Customer review, photos & video management - Add, import, and edit reviews, photos & videos - Approve/decline customer submissions - Real shopper verified badges for reviews 2. Beautiful ratings, reviews & photo widgets - Display reviews and star ratings on your website and pages that matter to your customers 3. Automatic review, photo & videos growth - Create and customize automatic review request emails - Incentivize review submissions with discounts (in-app) or loyalty points (with Smile.io) - Let customers leave reviews directly on your site 4. Search Engine (SEO) friendly reviews - Show product ratings and reviews in Google and other search engines - Export your reviews to Google Shopping

What the listing highlights

  • Show customer text reviews, star ratings, photos & videos (UGC)
  • Collect reviews through e-mail, SMS, or directly through website
  • Import existing reviews from Google, Facebook, Etsy, TrustPilot and more
  • Optimized for SEO

Developer-written tags

  • reviews
  • testimonials
  • photo
  • video
  • submissions
  • google reviews

Additional product media

Promotional media

Fera Reviews banner
Banner

Videos

Reviews

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
Rated 4.79 out of 5 from 4,042 reviews.
  1. 5 stars
    93.7% 3,789 reviews
  2. 4 stars
    2.7% 108 reviews
  3. 3 stars
    0.8% 31 reviews
  4. 2 stars
    0.5% 18 reviews
  5. 1 star
    2.4% 96 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 −8 (−100%) vs previous 30 days

0 Reviews in the selected 30 days and 8 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 4,035 preserved Reviews with at least one stored reply. Median and P75 use 758 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
758
Median first reply
3 days
P75 first reply
7.2 days

Stored publication state

Current stored state across 4,035 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
4,027 99.8%
Unpublished
8 0.2%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.

Analysis pending coverage

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
60
Peak Review month
Mar 2023 · 171

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Unpublished8 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

Review-pattern Timeline data is pending complete coverage.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

  1. johnjohn1999991832
    3.0

    good

  2. herzcom
    3.0

    app ok

    app ist OK, sehr übersichtlich, viele Widgets- ---- aber: wieder einmal funktioniert die App NICHT bzw nur stark eingeschränkt auf Wix. Kommentar vom Service: Because there are some coding requirements that don't allow other widgets to be available on the Wix Editor. Not only are you experiencing this, but all Wix stores are. Wir überlegen nun endgültig zu einem anderen Shop-Anbieter zu wechseln. Service von Fera war sehr bemüht und hilfsbereit, könnt aber schlussendlich nicht helfen, da der Fehler an WIX liegt.

    Stored reply

    1. Reply

      Thank you for your feedback. We understand how frustrating this can be, and we’re glad our support team was able to assist as much as possible. If you need any further help, we’re here for you. We truly appreciate your understanding and the time you took to share your experience.

  3. janepearson66
    3.0

    Its good but improvements could be made.

    I find it difficult to use when customising where the reviews can go on my website. I like the function where you are able to download the widget to WIX to the add it to the website yourself, however this is not available for all widgets. Additional points I have are that I don't like that when a customer leaves a review it takes them to a new web address that often loads slowly and causes confusion for the customer. Other than that I have found Fera a good addition to my site as it has allowed me to transfer my Etsy store reviews onto my site.

    Stored reply

    1. Reply

      Thanks for your feedback! We're glad Fera has been helpful for transferring your Etsy reviews. We're always working on improvements to make things easier and smoother. If you have any questions, feel free to reach out to our support team, we’d be happy to help!

  4. lumberlust
    3.0

    Great Interface, Reviews Displayed Nicely, --Code bloat slows Site

    With the app enabled with the widget auto-placed on the homepage, my Google page speeds insight performance ratings were 24 mobile 60 desktop. After disabling the app and rerunning page speed analysis the site tested 72 mobile, 94 desktop.

  5. brianfligg
    3.0

    Human support only available if you pay

    Somehow ended up with 2 uses in my account while trying the system out. Free only allows 1 user which is fine, but every time I deleted the 2nd user, it comes back on next login. Roel didn't want to help because "Live support is only available to paid customers" and of course AI didn't reveal this. Lead to me getting irritated and leaving a lesser review, which resulted in Roel telling me why it was happening. That's all that was needed for a better experience.

    Stored reply

    1. Reply

      Hello! The system is working as expected in this case. If any of your store admins attempt to access Fera, a user account will be automatically created. Thank you for using our app for over a year! We wish you all the best.

  6. pravusstoreweb
    3.0

    de momento bien

  7. peacockandpickles
    3.0

    It needs work as certain aspects won't display correctly on Iphone

    Floating Rating Badge Widget - does not display correctly on Iphone, it's all faint due to an overlay being over the top of the text! If this was fixed it'd be a solid 5 star.

  8. arvancedrinks
    3.0

    good so far

  9. dajanaderfi
    3.0

    Ist ok

    Würde mir einfach eine App wünschen bei der man nicht noch zusätzlich bezahlen muss um seine Produkt und seine Bewertungen auf der Homepage anzeigen zu lassen. Daher ist die App ok aber nicht der Hammer.

  10. wildncraftydesigns
    3.0

    Fera has some neat ideas, but rarely a well formed execution.

    It's really not ready to be a paid service option only, yet. Their alignments are always off, especially when comparing desktop to mobile. Customer support has varying answers when it comes to resolving issues. They'll ask you repeat the problem you've already typed over and over again, they won't complete a full issue ticket without you holding their hand. I'm about ready to switch to something else, honestly.

  11. danimalonephotogra
    3.0

    Okay so far

    I'm still getting used to it and I feel like it completely changed from yesterday to today. Not sure if there was an update? Support, however, was quick and helped me find what I was looking for.

  12. justinbcampbell
    3.0

    Good customer service

    First, my experience with customer service was great. But, I'm giving a 3 star review because the app is difficult to use. Customer reviews do not seem organized at all and I haven't had the time to contact them for help on this matter, nor have I found I have a way to organize the reviews. Right now, any product review left shows up under all products. I would expect product reviews to show up under the specific product it was left for. The "write a review" button disappeared on its own from my product pages, which is the reason I contacted customer service. They got this issue fixed in just a few minutes.

  13. topviibezentllc
    3.0

    not sure have not used it and i was asked this

  14. kcrock63
    3.0

    IDK yet

  15. niknami9
    3.0

    good app

  16. dongli26
    3.0

    lklkl

  17. reneeshedlock21
    3.0

    Seems good but I've barely touched it

    I really don't feel super interested in submitting a review about my limited experience

  18. positivitypouches
    3.0

    Didn't interact well with another app

    Love this app in general - it allowed me to import my reviews from elsewhere. However I use another app for affiliates and this app stopped that one working which sadly means that I've had to get rid of this app and find another.

  19. wechangeslifes
    3.0

    PADRISIMA INTEGRACION, pero complicada de configurar

    Me encanta que puedas integrar los reviews de google y facebook, pero se me ha complicado integrarla a mi sitio

  20. stateofmindcandles
    3.0

    Easy to navigate.

    Easy to work with, but not too many option free.

  21. jmilne7
    3.0

    Importing Reviews

    nice to be able to import reviews from elseswhere like etsy but its very limited on where you can place the review section on your site. Eg. you cant set a review page and place them there

  22. kekibrasil
    3.0

    testando ainda

    ainda estou tendo algumas dificuldades mas parece ser bom

    Stored reply

    1. Reply

      Obrigado pela sua avaliação ❤️ Adoraríamos ajudá-lo com quaisquer dificuldades que você esteja tendo! Você pode entrar em contato com nossa equipe de suporte pelo aplicativo (chat azul no canto inferior direito) ou pelo e-mail help@fera.ai! Obrigado por confiar em nós para ajudá-lo a coletar seus comentários!🙂

  23. zrzshopofficial
    3.0

    ok

  24. kybersabersofficia
    3.0

    Its good but...

    its good but they dont explain easy how to add it to your products reviews

    Stored reply

    1. Reply

      Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews! We have help articles that can help you to display your products reviews on product pages: https://help.fera.ai/en/articles/5899923-show-product-reviews-on-product-page and our support team is always available to assist you with any questions or issues you may have. Please reach out to us for help by either using the chat function on your Fera dashboard or by email: help@fera.ai 🙂

  25. dreamworldcart2021
    3.0

    charges

    charges very high according to Wix website

  26. jonnojacobs
    3.0

    its ok

  27. motleymamasdyes
    3.0

    i liked the idea but it caused my website to glitch

    was excited about this app. unfortunately disappointed that it was causing my app to misbehave, causing elements of my website to be obscured or disappear completely on both desktop & mobile. i decided to deactivate it & then test my website out to see if the app was the problem. it most definitely was. im not sure why... it has many excellent reviews so it must not be an issue for everyone. its a little frustrating not being able to visibly see it when your editing your website also.

  28. danielbrunofs
    3.0

    Aprendendo

    O app apresenta diversas coisas interessantes, mas ainda não o testei por completo, estou tendo erros que não aparecem na página dos produtos os comentários. Creio que seja alguma config.

  29. luciadesignciri
    3.0

    Set everything up but reviews won't show

  30. jaymiemedlyn
    3.0

    Not great with Wix

    I'm sure this has lots of good features for Shopify or other platforms but It doesn't show in your Wix editor (only live on your site) So its tricky to navigate placement on your site. Customer support is prompt and thorough and can help you get through some of the Wix limitations. Also says offers loyalty points but that option is not available with this Wix.

  31. thaconjuress
    3.0

    No written review.

Plan comparison

Pricing & Plans

Free plan available14-day free trial
Free

Free

Free

Free

  • 10 review requests / month
  • Up to 20 orders / month
  • Up to 10 MB photos / videos
Paid plan

Startup

$7 / month

$84 billed yearly Save 22% yearly

$9 / month

  • 100 review requests / month
  • Up to 200 orders / month
  • Up to 100 MB photos / videos
Paid plan

Small

$19 / month

$228 billed yearly Save 34% yearly

$29 / month

  • 1,000 review requests / month
  • Up to 2,000 orders / month
  • Up to 1 GB photos / videos
Paid plan

Medium

$69 / month

$828 billed yearly Save 30% yearly

$99 / month

  • 10,000 review requests / month
  • Up to 20,000 orders / month
  • Up to 10 GB photos / videos
Detailed App featuresCompare all 10 structured features
Comparison of 4 pricing plans
FeatureFreeFreePaid planStartupPaid planSmallPaid planMedium
Number of Order Reviews100 / month1,000 / month10,000 / month25,000 / month
Live Human SupportIncludedIncludedIncludedIncluded
Photo / Video Storageup to 100MBup to 1GBup to 10GBup to 50GB
All WidgetsIncludedIncludedIncludedIncluded
AI Review Moderation SmartIncludedIncludedIncludedIncluded
CustomizationBasicIntermediateAdvancedAll Features
Multi-tier IncentivesNot includedIncludedIncludedIncluded
AI Review RepliesNot includedIncludedIncludedIncluded
CSS EditorNot includedNot includedIncludedIncluded
Custom Email DomainsNot includedNot includedIncludedIncluded
Displayed prices exclude tax where supplied.