WarrantyFlow

WarrantyFlow handles warranty registration, warranty claims and repair tracking for your online store, so you and your customers always know what is covered and until when. When an order is paid, WarrantyFlow registers a warranty for each product using your policies (for example 12 months by default and 24 months for appliances) and emails the customer a confirmation with a link to their warranty portal. Customers who bought elsewhere can use your public product registration page. In the portal, customers download a PDF warranty certificate and start a repair, replacement or refund claim in a few clicks. You review claims in one queue, move them through clear statuses (in review, approved, in repair, repaired, closed), ask for more information and add notes. Every change is recorded in an audit trail, and customers get an email at each step. The dashboard shows active warranties, open claims, claim rate and average resolution time. Customer pages are available in English and Turkish and use your brand color and support email. Warranties you offer are in addition to consumers' statutory rights, and WarrantyFlow says so on every customer page and certificate.