4 reviews across 4 apps 1 unpublished
Fast Delivery
Love It!!
You sign up, you can't cancel
By Kliken




Overview
Automate both Google Shopping including Free Listings and Google Ads so you can maximize your sales on Google. There is no better time to get your store on Google Shopping and start growing your sales. We guide you step by step to get your store on Google Shopping and keep your product feeds optimized and in sync with Google. All it takes is just a few minutes to and we guide you step by step.
Additional product media

Official Wix marketplace summary
Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Reviews in selected period
0 0 (percentage unavailable) vs previous 30 days0 Reviews in the selected 30 days and 0 in the previous 30 days.
Visualize Review volume and rating mix over time, plus Review-pattern activity.
Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
| Month | Reviews | Rating | Suspicious | Unpublished | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | Suspicious | Very | Extremely | Unpublished | |||
| Nov 2020 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Dec 2020 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 |
| Jan 2021 | 3 | 0 | 0 | 0 | 1 | 2 | 0 | 0 | 0 | 0 | 2 |
| Feb 2021 | 4 | 1 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 |
| Mar 2021 | 4 | 3 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2021 | 6 | 1 | 0 | 1 | 1 | 3 | 0 | 0 | 0 | 0 | 0 |
| May 2021 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2021 | 5 | 3 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Jul 2021 | 4 | 2 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Aug 2021 | 7 | 3 | 0 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0 |
| Sep 2021 | 6 | 3 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 |
| Oct 2021 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2021 | 6 | 1 | 0 | 0 | 0 | 5 | 0 | 0 | 0 | 0 | 7 |
| Dec 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2022 | 2 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Feb 2022 | 4 | 0 | 0 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0 |
| Mar 2022 | 2 | 0 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Apr 2022 | 5 | 0 | 0 | 0 | 0 | 5 | 0 | 0 | 0 | 0 | 0 |
| May 2022 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2022 | 2 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Jul 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2022 | 2 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Sep 2022 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2022 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Nov 2022 | 2 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Dec 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2023 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Feb 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2023 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2023 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| May 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2024 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
App Market Index archive
These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
It's not a simple app. Been on the phone with support twice today and numerous times in the past. Problem not solved. Can't delete the app from Wix and there was no way to update the Merchant Center info...I have to contact wix to get them to remove the app.
Hi there - I'm really sorry to hear about the troubles it seems you've been facing. Without specific details about your account, it's challenging for us to provide direct assistance here. Could you please provide an identifying piece of information, such as a ticket number from one of the interactions you've had with our Support team? This way, we can review your situation in further detail to se what may be occurring and why.
4 reviews across 4 apps 1 unpublished
Fast Delivery
Love It!!
You sign up, you can't cancel
They took $600 from me then cancelled my campaign. Told me to just reinstate it but it's asking me to pay another $600. Support seems non-existant, 2 weeks now with no campaign and no refund. I'd used these guys for years and now I feel I need to move onto a competitor
Hi there, Thank you for your comments. We are aware of the issue and apologize for the frustration that was caused when you attempted to reinstate the campaign. Unfortunately, there was a system error due to your previous campaign (an extended text ad) no longer being supported by Google, which replaced that product with Responsive Search Ads. Due to that, our System attempted to require a 'new' purchase. Our development was able to support the transition of your account products to help ensure this was resolved. We also apologize for the delay in the Support response and over the past month have been working diligently to ensure the service we are providing to our customers is of the highest quality. Kind regards, Kliken
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
It was slow start for our website to pick up, but slowly but surely. I love how it manages everything for me, but I can still log into google listings for the little details.
Hi there, We are delighted to hear you've had a great experience on this. We absolutely appreciate your comment relating to the 'slow start'. This is normally due to a learning phase campaigns go through over the first few weeks but once this is complete the campaign can start running in a more targeted and efficient manner. Our team is always here to Support - please reach out if ever needed. Kind regards, Kliken
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Der Support ist ein graus. Standard Antworten und keinerlei Hilfe was die Einrichtung im Merchant Center von Google angeht. Der Account wird dann einfach von Kliken Seite gekündigt und dann sind diese fein raus. Nicht empfehlenswert.
Hello, Unfortunately, we're unable to locate your account to review further. Could you please provide any ticket number received so that we can research further? Thank you, Kliken
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Do not start the trial. Even if you cancel they will charge you for the service each month, I have to dispute 2 charges of $315 each month! Absolutely absurd.
Hello, We do not offer a trial service. When purchasing our services, there is clear wording and notation that the campaigns will continue to run until you cancel them. You also would have received email notifications prior to any billing event noting the amount and date of the next payment. This email contains links to where you can update your campaign & billing details. If you did not receive these emails, or have concerns that you requested campaign cancellations (but even after these cancellations, billing continued on your account), can we please request that you provide a ticket number associated to any ticket you may have so that we can investigate further? Kind regards, Kliken
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
it good but for my two-month experience I don't think I satisfied yet, because I didn't get any traffic on my store still waiting.
Hi there, We'd love to review your account. Sometimes it takes time for traffic to generate as Google undergoes a learning process that can take some time so that it generates this traffic. If you have a ticket number, our team would be glad to take a look here. Kind regards, Kliken Support
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
used this app i got 20k items in store only synced 15K i wasn't happy stayed for 7 days and never changed decided to stop using the service and i deleted content api and everyday automatically content api comes up on the merchant account the content api they didn't stop it really disappointed please help me so i can remove this feedback thanks
Hi There, Thank you for raising this. We have noted you have a number of account IDs that appear to be associated with the same email address and domain URL and as of yesterday (October 13) our agents are engaged with you to resolve the issue. There are some limitations around item numbers that may be causing some difficulties here. I have escalated the ticket to our Support Manager, who will be able to support if the current proposals do not address the issues. Kind regards, Kliken Support
2 reviews across 2 apps 0 unpublished
hi guys this is the most amazing app ever
goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood
Hi There! We're delighted that you have enjoyed our services! As always, should you have any questions or concerns, please reach out to our Support team, who are always happy to help!
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
This program is useless. it also caused my merchant center account to be blocked. don't download it.
Hello, We can see that you contacted our Support Team on August 16th, concerned that your ads account had been restricted and asking our team to review (ticket 259026). You contacted again on August 18th (ticket 259027) stating your store had closed - and our agents politely requested additional information (screenshots and some additional information) relating to your concerns. However, it does not appear that you engaged with our agents since this request, as we did not receive any additional information which could be used to help review and resolve your issue. If this is something that you still would like to resolve, please contact support@kliken.com, referencing the above ticket numbers in the body of the request, and our agents would gladly assist to get your access restored and your campaigns back up and running.
4 reviews across 4 apps 0 unpublished
otra
easy to use
This app is excellent.
Do not install this app, 150 usd was taken from me without my knowledge. I deleted the app, I'm leaving wix. I want to get my money back. I cancel everything on the day the subscription cycle starts but my money is not refunded.
Hello there, Please note that payments are not processed without prior notice to processing. Based on the date of your complaint, this fee relates to your purchase on August 6th of a Smart Shopping Campaign where you would have been prompted to complete a checkout page and confirm payment prior to finalizing the purchase. Additional campaigns were launched (Free Listings) throughout the month, and a second shopping campaign was purchased on August 23rd. It appears that our team was in contact with you on August 4th due to a MCA claim issue because the website URL used during the purchase was different than the Google My Business URL. Our agent requested clarification of this matter on August 8th, but we do not appear to have had any reply from you (ticket 255896). We do not have any record of a cancellation request of Kliken services. If this is still something you would like, or require, to be resolved - please email support@kliken.com and our agents would be happy to assist.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Ich habe einen Monat kostenlose Google Product Listing und eine Kampagne für 150$ für bezahlte Ads ausgegeben. Durch meine Kündigung wurde die Kampagne einfach gestoppt, obwohl angegeben ist, das Budget würde man noch aufbrauchen! 25$ wurden nicht mehr genutzt und habe ich auch nicht wiederbekommen. Die Ergebnisse und Analytics stimmen nicht mit denen überein, die mir Google in Analytics und im Merchant Center anzeigt. Kliken selbst liefert eh kaum Zahlen. Aber vor allem 2 Punkte sind m.E. nach heikel: 1. man bucht eine Kampagne für eine Produktgruppe! Hat man mehrere Produktgruppen/Kategorien, muss man also für jede 150$ buchen! Ich habe etwa 6, kann mir aber als neue Unternehmerin keine knapp 1000$/Monat dafür leisten. 2. Hat man keinen Einfluss darauf, wo und wie die Anzeigen angezeigt werden. Infos dazu gibt es nicht. Und last but not least ist die Handhabung in der App in Wix stark ausbaufähig. Zudem Newsletter Spam und Gift Voucher für Bewertungen bekommt man nicht.
Hallo und vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Ihre zweite Erfahrung mit unserer App nicht Ihren Erwartungen entsprochen hat. Auch wenn seit Ihrem Review bereits einige Zeit vergangen ist, möchten wir uns dennoch für die Unannehmlichkeiten entschuldigen und mitteilen, dass wir unser Produkt und unseren Support seitdem kontinuierlich weiterentwickelt haben. Sollten Sie in der Zukunft einen neuen Versuch starten wollen, stehen wir Ihnen gerne zur Verfügung, um einen besseren Eindruck zu hinterlassen. Vielen Dank nochmals für Ihre Rückmeldung – sie hilft uns, besser zu werden.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Vorweg, wir haben die App bereits auf eine anderen Webseite genutzt und waren sehr zufrieden. Nun wollten wir die App für eine weitere Webseite testen und es ist eine absolute Katastrophe!!! Der Support antwortet schnell, aber ohne wirklich auf den Fehler einzugehen, auf Problemlösungen wartet man vergebens! Ich bin nun seit 2 Monaten damit beschäftigt nur mein Google Merchant Center über die App einrichten zu lassen. Absolut nicht empfehlenswert.
Hallo und vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Ihre zweite Erfahrung mit unserer App nicht Ihren Erwartungen entsprochen hat. Auch wenn seit Ihrem Review bereits einige Zeit vergangen ist, möchten wir uns dennoch für die Unannehmlichkeiten entschuldigen und mitteilen, dass wir unser Produkt und unseren Support seitdem kontinuierlich weiterentwickelt haben. Sollten Sie in der Zukunft einen neuen Versuch starten wollen, stehen wir Ihnen gerne zur Verfügung, um einen besseren Eindruck zu hinterlassen. Vielen Dank nochmals für Ihre Rückmeldung – sie hilft uns, besser zu werden.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Bin gespannt wie es in Zukunft wird.
Thank you! We're glad to hear this and are happy to support anything you may need going forward.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Myślę,że należy w końcu zacząć podchodzić do naciągaczy we właściwy sposób .Szanowni naiwni jak ja naiwniacy. Ta aplikacja na 100% nie jest odpowiednim rozwiązaniem do tego, aby łączyć się z google shopping -raz nie potrafi synchronizować poprawnie danych, a dwa inteligencja oprogramowania jest mocno wątpliwa nawet nazwę je leniwa. Działa w ciągu około 3 tygodni 3 dni a potem czeka na kolejny przypływ miłości podłączonego kona. Natomiast Kliken w tym czasie zaprasza Cię do kontaktu z nimi, aby bezpośrednio zatrudnić ich na kolejne zlecenia. To jakaś paranoja oparta na niewiedzy ludzi. Jeśli jest inaczej to proszę odpowiedzieć na moje wiadomości (reklamacje) wysyłane do Was. . Ja nie zamierzam do Was pisać, natomiast będę pisał o Was w sieci o postępach mojej reklamacji.MIneło kilka dni nic się nie zmieniło .Możecie skontaktować się ze mną i przestać zaśmiecać mi skrzynkę Waszymi kolejnymi propozycjami !!!!!!!!!!!!!!!!!!!!!!!!!!!!
4 reviews across 4 apps 0 unpublished
Zmiana planu
TRAGEDIA!!!!!!
NIE POLECAM
DO NOT USE THIS COMPNAY. They took $1200 from me then cancelled my campaign. Told me to just reinstate it but it's asking me to pay another $1200. Support seems non-existant, 2 weeks now with no campaign and no refund. I'd used these guys for years and now I feel I need to move onto a competitor, THEY DON'T WANT REFUND THE MONEY TO ME AND ALREADY REPORT IT TO MY BANK AND WIX . DO NOT USE IT !!!
2 reviews across 2 apps 0 unpublished
useless app
They took $1200 from me then cancelled my campaign. Told me to just reinstate it but it's asking me to pay another $1200. Support seems non-existant, 2 weeks now with no campaign and no refund. I'd used these guys for years and now I feel I need to move onto a competitor
Hi There, Unfortunately, your campaign was canceled due to the cancellation of the automation fee that you completed with WiX, who complete the billing of this item. This service is required for your campaigns to run as it covers a number of services provided with your campaigns, including the syncing of your store with our platform. We are aware of a limitation within our system where when you have remaining credit on a campaign, our system will not automatically assign this credit to a new campaign. Because of this, when you went to reinstate your campaign it prompted you to complete a new purchase. We have spoken with our Agents to ensure they understand that budgets can, however, be transferred manually - upon request. We have also ensured that this limitation has been placed within a review process for our development team in order to work on a resolution for customers such as yourself facing this issue. Kind regards, Kliken
3 reviews across 3 apps 0 unpublished
2x more photo & video storage
useless app wasted my money
Antwortet nicht auf Support-Anfragen. Wir haben es nicht zum Laufen gebracht.
Hallo. Wir bedauern sehr, dass Ihre Erfahrungen mit Google Ads by Kliken bisher nicht die besten waren. Wir entschuldigen uns im Voraus für etwaige Grammatikfehler, da wir Google Translate verwenden, um Ihre Bewertung zu lesen und darauf zu antworten. Wir würden uns über die Gelegenheit freuen, Ihre Probleme zu beheben oder Ihre Fragen zu Ihrer Google Ads-Kampagne zu beantworten. Bitte kontaktieren Sie uns unter support@kliken.com und teilen Sie uns mit, wie wir Ihnen behilflich sein können.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
This app does not work, and has not worked for several weeks, dispite regurlly reaching out to their support. Charged me £100+ to use this, and it does not pull through a single product into my Google merchant account. Customer service is very poor.
Hi. Thank you for reaching out about your campaign. We are sorry to hear that you have had an issue with our app. Have you reached out to our Kliken Support Team for assistance? We couldn't find anything in our records with the user id you used to write your review. We would love to be able to work with you to get this situation corrected. If you have reached out to our support team already and would like to provide us with a way to identify your campaign, we would be happy to speak with our support team on your behalf to see about correcting this problem for you.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
App werkt goed, de ondersteuning is echter waardeloos. Meerdere aanvragen gedaan waarop we geen reactie ontvangen.
Hallo joostvmg, Bedankt dat je de tijd hebt genomen om een review achter te laten over je ervaring met ons bij Kliken: Google Listings & Ads. Onze excuses voor eventuele grammaticale fouten, aangezien we Google Translate gebruiken om uw recensie te lezen en erop te reageren. We zijn blij om te horen dat de app voor u heeft gewerkt. Onze excuses als er een probleem is geweest met het ontvangen van reacties van ons Kliken Support Team. Helaas konden we uw campagne niet lokaliseren op basis van uw Wix-gebruikersnaam om te zien of er een probleem of vertraging was in de reactie op uw vraag. Doorgaans duurt het 1-2 werkdagen voor een reactie op een nieuwe aanvraag. Maar als het om de een of andere reden moet worden bekeken door een specifieke afdeling of moet worden geëscaleerd naar iemand anders, kan het langer duren voordat er wordt gereageerd. Nogmaals, dit is zonder ons ticket te zien en alleen typische reactietijden. Als je ons je supportticketnummer wilt geven, kijken we dit gra
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Funktionsprobleme werden nicht beantwortet. Geldverschwendung.
Hallo. Bitte verzeihen Sie eventuelle Grammatikfehler, da wir Google Translate verwenden, um Ihre Bewertung zu lesen und darauf zu antworten. Es tut uns leid zu hören, dass Sie das Gefühl haben, keine Antworten auf Ihre Fragen zu Ihrer Kampagne erhalten zu haben. Leider stimmt der Benutzername in Ihrer Bewertung mit nichts in unseren Systemen überein. Wenn Sie uns eine Ticketnummer mitteilen möchten, die Sie erhalten hätten, als Sie sich an unser Kliken-Support-Team gewandt hätten, würden wir Ihnen gerne nachgehen und Ihnen helfen.
6 reviews across 6 apps 0 unpublished
Why AutoDS is Less Suitable for EU Sellers
USA, KANADA, UK only
Sehr gut
Gut aber...
Amazon & eBay Reviews Please
Привет, Ткроссуа, Благодарим за обращение. Пожалуйста, извините за любые грамматические или формулировочные ошибки, поскольку мы используем Google Translate для чтения и ответа на ваш отзыв. Нам жаль слышать, что у вас возникли проблемы с запуском нашего приложения на вашем сайте Wix. Мы попытались найти информацию о вашей учетной записи с вашим идентификатором Wix tcrossua, но, к сожалению, поскольку идентификатор на Wix отличается от того, что есть в нашей системе, мы ничего не смогли найти. Вы обращались в нашу службу поддержки Kliken по поводу возникшей у вас проблемы? Если вы этого не сделали, мы рекомендуем вам сделать это. Если вы связались с ними и у вас есть билет #, который вы хотели бы предоставить, мы будем рады рассмотреть этот вопрос для вас подробнее.
3 reviews across 3 apps 0 unpublished
Everything is cool
Програма працює ідеально
i have been trying to cancel the membership for months now, but wix are saying that the app doesn't exist under my account. I have tried clicking the emails which i receive from kliken to go to my dashboard and it takes me to a blank page on wix that doesnt load. The upgrade or cancel my membership link also does not work. there is no contact number, i have had 2 experts from wix trying to help for hours and they cant find kliken ads under my account. I am still being charged 320 pounds a month.
Hi jonothan3 We are sorry to hear that you have been having difficulty getting your campaign canceled with us. It is possible that things have been canceled on the Wix, but not through us, and that is why Wix cannot find the app on their end. Have you contacted our Kliken Support Team? If you haven't, we would encourage you to do so as our support team will be able to help you out with this. If you have contacted them and have a ticket # you would like to provide, we would be happy to take a look into this matter further for you.
2 reviews across 2 apps 0 unpublished
is there away to show product colour options in the store gallery rather than the product page?
I have no idea why WIX still allows companies to sell their apps on the Wix market with such poor service. What is don't understand is, we pay for Wix services and we pay for Kliken services. But Wix will not take the time to do due diligence on the apps they ad to the Wix App Market. This is the 3rd time I have tried and given Kliken the benefit of the doubt and tried, paid for services. I have kept back in writing a review because every company needs a second chance. In Kliken's instance, a 3rd chance. Each time I have paid, I submitted multiple support tickets and still after 2 weeks my matters haven't be attended to. So, my review, don't use or trust this company. Adding to the developer response. Please don't insult my intelligence. you refer to 1-2 working days. It has been more 2 weeks since I originally logged my request. I have deleted your app in the meantime because your service is absolutely terrible. Here is both my support ticket, #193507 & #217050
Hi Ian, I think you may have misunderstood what I was saying about the 1-2 business day. I did not mean that your inquiry would be resolved in 1-2 business days, but that is the typical time frame to receive an initial response when you first submit an inquiry. My apologies for any confusion this may have caused. A resolution can take additional time, as mentioned before. "There are some instances where issues take longer to resolve than others, such as when Google needs to review something (we have no control over how long they take for reviews) or if it needs to escalate to another department for further review." One of our support team members was able to take an in-depth look into multiple accounts and merchant centers today, and they emailed you with some additional information. Please feel free to respond directly to that email if you have any further questions or concerns.
4 reviews across 4 apps 0 unpublished
Great App
Love the app
Enjoying the app
I would give them negative stars if I could. I purchased a campaign a month ago that never ran. After repeatedly asking why, they kept telling me to pay an automation fee. I sent them a screenshot that stated the automation fee had been paid. Instead of looking at the screenshot I was sent this message: "As we have repeatedly mentioned, you need to pay the Automation fee directly to Wix for you to use your Smart Shopping available budget" The message is not only rude and unprofessional it also shows that they don't actually read or look at the information they requested. As you can see in the screenshot the automation fee says "paid" in green letters, and they chose to ignore it. They have my ad credit fee and refuse to refund it. I would say never use them, ever!!! Especially if you are using them through your own website like Wix.
Hi IAmYaminah Inc. We are sorry to hear that you have had a not great experience with getting assistance with your campaign. And we apologize for the response that you received from your inquiry. Our goal is to provide friendly and professional customer support, and clearly, that is not what happened in this circumstance. Our Support Manager emailed you Friday to address your concerns about the fees associated with your account, and they will be monitoring your account for you. If you have any questions, you can respond directly to them with that email, and they will be happy to assist you further.
3 reviews across 3 apps 0 unpublished
Not worth the money
So Far So Good
never got approved by GOOGLE.....
Hi, We are sorry to hear that Google was not able to approve your products. Our Kliken Support Team is always happy to help as much as they can to get your products on Google Shopping, however, if your products did not meet Google's guidelines or policies, unfortunately, that is out of our control. We have to comply with their rules and regulations the same as everyone else. If you have any additional questions about why Google was not able to approve your products, please feel free to reach out to our Kliken Support Team. They will be happy to look into this and see if we can shed some light as to why Google was not able to approve your products.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
I still have a premium Abo but no campaign worked (google never validated my products) and as I created the account through Wix it seems that I can't delete that premium Abo because I can't log into Kliken directly. Just a nightmare! I made several email to the support and even with screen shots they still don't understand. I'm really unhappy and upset about all that!
Hi Stephanie, Thanks for reaching out about your experience. We are sorry to hear that you felt you didn't have a great experience with us. We reached out to our Kliken Support team about your campaign and account. Our team confirmed that you sent in an inquiry early Saturday morning, and it looks like they responded to you that same day letting you know that the campaigns were canceled. Your response sounded like you wanted to delete all of your information from our Kliken system, so they let you know how to log in to your Kliken account to have that done. It appeared in one of your screenshots that you were actually on the correct page to have that happen. We did receive an email from you stating that Wix was able to assist you in what sounds like them getting the app off of your website. Someone from our Kliken Support Team will be following up with you to make sure that everything has been taken care of for you on our end.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Content API is still pushing my products every day, long after I deleted this app from Wix, and there seems to be no way to disable it in Google Merchant Center. All with wrong product titles.
Hi. Thank you for reaching out about your campaign. We are sorry to hear that you have had an issue with our app. Have you reached out to our Kliken Support Team for assistance? We couldn't find anything in our records with the user id you used to write your review. We would love to be able to work with you to get this situation corrected. If you have reached out to our support team already and would like to provide us with a way to identify your campaign, we would be happy to speak with our support team on your behalf to see about correcting this problem for you.
3 reviews across 3 apps 0 unpublished
Sweet
Not sending emails
bought through wix and not happy with how it works or the communication,
Hi, thank you for reaching out. We see that you originally posted this review on Nov 24th and reposed it on Dec 7th. We are sorry to hear that you are not happy with the communication or with our app. As we mentioned in our original response, we only show that we have a record of you purchasing a Google Search campaign and not a Google Shopping or Google Listings. Our Google Search campaign app is a different app that we provide. We understand that you had intended to purchase a Google Shopping and Listings campaign. Our Kliken Support Team has answered you any time you have written into them, and even our Support Manager reached out to you to try and help clear up the confusion with you. We are sorry that you feel that this was communication was not good for you. Our Kliken Support Team is always happy to answer any additional questions or concerns you may have about your campaign.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Quase sempre está desatualizado o feed de produtos no Google Shopping. O pessoal do atendimento demora demais para dar um retorno. Não tem um canal para configurar ou esclarecer dúvidas. E agora reduziram os recursos contratados que faziam parte do meu plano - é uma enganação este aplicativo.
Olá, obrigado por nos contactar sobre as suas listas de produtos do Google Ads. Desculpe quaisquer erros gramaticais, pois estamos usando o Google Translate para ler e responder à sua revisão. Conforme declaramos antes, quando você postou sua avaliação originalmente há alguns dias, lamentamos saber que você acha que demorou muito para que nossa equipe de suporte respondesse a você. Em alguns casos, pode levar mais tempo para responder se sua consulta exigir mais investigação como a sua. Nossa equipe de suporte está sempre feliz em ajudar de qualquer maneira que puderem. Nosso gerente de suporte explicou que não enviamos mais dados de produtos para o programa de anúncios do Shopping que não sejam por meio de nossos serviços Kliken. Isso é para que nós e você cumpramos as políticas do Google. Não porque nosso aplicativo seja uma farsa. Se você tiver mais perguntas, não hesite em responder ao e-mail.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
google ads 購物廣告 忽然無法推播
你好。感謝您聯繫您的廣告系列。請原諒任何語法錯誤,因為我們正在使用 Google 翻譯來閱讀和回复您的評論。 我們很樂意為您調查此事。很遺憾,我們無法根據您在 WiX 上的用戶 ID 找到您的廣告系列信息。如果您想向我們提供信息以便我們查找您的廣告系列,我們很樂意了解正在發生的事情並嘗試解決問題。您還可以通過在您的 Kliken 儀表板中打開一張票來向我們的 Kliken 支持團隊發送電子郵件。
2 reviews across 2 apps 0 unpublished
l'application ne fonctionne pas et le support ne répond pas aux emails ou vous prennent pour imbéciles. Je n'ai jamais vu ça ...
Bonjour, merci d'avoir pris le temps de nous contacter au sujet de votre campagne. Toutes nos excuses pour les erreurs de grammaire car nous utilisons Google Translate pour lire et répondre à votre avis. Nous avons bien reçu vos demandes concernant votre Merchant Center et votre fiche sur Google Shopping et avons répondu à votre demande le même jour. Nous avons reçu une demande supplémentaire de votre part et avons répondu dans les 1-2 jours ouvrables standard que nous informons les clients que cela peut prendre pour une réponse. Aucune des demandes que nous avons reçues ne mentionne que vous ne pouvez pas installer l'application sur votre site Web. Si vous rencontrez toujours un problème avec cela, n'hésitez pas à contacter notre équipe d'assistance Kliken qui se fera un plaisir d'examiner la question plus en détail pour vous.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
So far so good. Work perfect into google.
Hi! Thanks so much for choosing Kliken: Google Listings & Ads to create and manage your campaign. We are so happy to hear that using our app has worked well for you to get listed on Google. If you ever have any questions, don't hesitate to reach out.
3 reviews across 3 apps 1 unpublished
Bug
Tech good, Customer Service is Poor, Value not Clear
Hi! Thank you so much for choosing Google Listings & Ads to list your products on Google Shopping and create and manage your Google Ads campaign. We greatly appreciate your 5-star review. If you ever have any questions, don't hesitate to reach out!
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Hi! Thank you for reaching out about your Google Ads campaign. We understand your concern about your Google Ads and Listings. Your campaign is brand new and is in the learning period. During that time your views may appear to be lower than you anticipated, but right now Google is currently learning about your product, who is searching for it, and where they are searching for it. This will help them to be able to show your campaign at the best time of day, to the people most likely to purchase your product, and on the platform that they are shopping on. Google states that the learning period is approximately 15 days. If you have any questions about your campaign or Google's learning process, don't hesitate to reach out.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Very easy to use even for a beginner
Hi! Thank you so much for choosing Google Listings and Ads to list your products on Google Shopping! We are so glad that you found our app was very easy to use as a beginner. Our goal has always been to make Google Ads and Google Shopping Listings as easy as possible for everyone, regardless of their experience level. If you ever have any questions, don't hesitate to reach out.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Best
Hi! Thank you so much for choosing Google Listings & Ads powered by Kliken. We are so happy you found using the app has been a good experience for you listing your products on Google Shopping. If you ever have any questions, don't hesitate to reach out.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Hi! Thank you so much for choosing Google Listings & Ads powered by Kliken. We submit your products to Google for review and it is up to Google to approve or disapprove your products based on their guidelines for Google Shopping. You can check the status of your products by logging into your dashboard. If you have questions about logging in or about the product approval process, don't hesitate to reach out to our Kliken Support Team. They will be more than happy to assist you with this.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Fue muy útil y rápido para la colocación de los productos.
¡Hola! Muchas gracias por elegir Google Listings & Ads con tecnología de Kliken para anunciar sus productos en Google. Disculpe cualquier error gramatical, ya que usamos Google Translate para leer y responder a su reseña. Estamos encantados de saber que descubrió que nuestra aplicación fue útil para llevar sus productos a Google y fue rápida para la ubicación de sus productos. Si alguna vez tiene alguna pregunta, no dude en comunicarse.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
They take days if not weeks to answer a question, and when they do, it is completely unrelated to the topic. The only reason they got 2 stars is because the app does its job in connecting your Wix store products to Google Merchant. But after that, their entire website and app is a complete mess! impossible to follow. Not very user friendly or intuitive. I asked a question regarding international campaigns and all they said was "log in to your Wix account using the Kilkken log in page", and all it did was take me to my Wix page! And this response took them over a week to provide. I had to resort to this method to get their attention! UPDATE: These guys replied to my comment FASTER than they replied to the THREE email that were sent to them!! They have the audacity to say they answered my question. The responder of the email provided such a useless answer. And just for that, I will change from 2 start to 1 star, and won't change till my question is actually anwswered!
Hi, again we are very sorry to hear that you feel your question is not being answered. I have spoken again with our support team in hopes of trying to get this cleared up and resolved for you. They did respond back to you today. If their response has still not resolved your question, please respond to them via the email that they have sent you. They are more than happy to work with you to figure out what kind of solution you are looking for.
4 reviews across 4 apps 0 unpublished
Useless
Seamless!
Useless. Don't bother
For now I0m loving Kliken. First week of search google ads we good results. Let's see how it goes now for next options I will use from the APP, but for now, all very good, with WIX site and store.
Hi! Thank you so much for choosing Kliken: Google Listings & Ads to list your products on Google Shopping. We always love to hear that a business loves using our app for their marketing needs and have found it to be a great tool for you to use. If you ever have any questions, don't hesitate to reach out!
2 reviews across 2 apps 0 unpublished
Muito bom
Hemos tenidoa excelentes resultados para la compaña, sin embargo el tiempo que toma inciar verificación del sitio, aprobación de productos es demasiado largo, tanto para Kliken como Google, no se pueden ver los informes en Merchant Center, y quisiera poder segmentar la edad Target.
¡Hola! Gracias por elegir Kliken: Google Listings & Ads. Nuestras disculpas si hay algún error gramatical ya que estamos usando Google Translate para leer y responder a su reseña. Nos alegra saber que hasta ahora ha obtenido excelentes resultados para su empresa. Sabemos que el proceso de configuración para las aprobaciones de sus productos en Google puede parecer largo, pero enviamos sus productos a Google tan pronto como verificamos y reclamamos su sitio web en Merchant Center. Una vez que enviamos los artículos, depende de Google aprobarlos y eso puede tomar algunos días para que procesen sus listados, dependiendo de la cantidad de artículos que haya enviado. Una vez que sus anuncios comiencen a publicarse y a mostrarse a los clientes, podrá acceder a su información y ver un desglose de quién y dónde se muestran sus anuncios. Si alguna vez tiene alguna pregunta, nuestro equipo de soporte estará encantado de ayudarle.
2 reviews across 2 apps 0 unpublished
QUE HICIERON CON LA TABLE
I fallow all steps and not connecting to google
Hi, we are sorry to hear that you having some problems connecting to Google. It looks like you messaged our support team this morning and they have sent you a reply on the next steps. Have you been able to do the steps that were suggested in the email that our support team sent you? If you have any further questions, our support team will be happy to assist you to get the problem resolved.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
I am having a issue with my product listings and emailed support and have not heard anything in response. Also the app does not allow me to access to google merchant to correct any product listings
Hi, we are sorry to hear that you feel that you have not had the level of service we try to provide for our customers. Typically it does take about 2 business days or less to hear from our support team when you submit a ticket. We are located on the East Coast of the US, so we are working in the Eastern Standard Time zone. Unfortunately, based on your user name here, we were not able to locate any information about your account or campaign. If you would like to provide me with the URL of the business associated with the campaign, we would be more than happy to check on the status of your ticket to try and resolve your issue for you.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
All my products were integrated with google merchant! Now to see if the ads work! Wish me luck...
Hi! Thank you so much for choosing Kliken: Google Ads For Merchants to create and manage your campaign and Google Shopping listings. We are excited to have you as part of the Kliken family! We are always happy to hear about great experiences such as yours. We can't wait to see how your campaign helps to bring new customers to your business in the coming months. If you ever have any questions, don't hesitate to reach out.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Неделю назад приобрел премиум-план, ну как приобрел, выбора не было, хотя это должны быть бесплатные объявления, в итоге без премиум-плана ничего выставлять не собираются, в итоге самый дешевый план на месяц вышел мне 750+20% НДС=900 рублей, думаю ладно, с одной продажи получу плюс. На сегодняшний день, а именно после недели пользования могу сказать, что различий нет, как будто даже только хуже стало, решил посмотреть на свои объявления в Google, ни одного не нашел из 2155 товаров. Что я получил за неделю пользования этим приложением: потеря 900 рублей, потеря времени, разочарование в этом приложении. К тому же на электронную почту они также не отвечают совсем, а их сайт вообще не работает, мошенники какие-то, совсем не рекомендую!
Здравствуй! Приносим извинения за грамматические ошибки, поскольку мы используем Google Translate, чтобы ответить на ваш отзыв. Проверив свою учетную запись, вы не приобрели умную торговую кампанию Google. Они начинаются от 150 долларов США в месяц. Вы решили разместить свои продукты в Google Покупках, используя наш продвинутый искусственный интеллект для автоматизации ваших списков. 10 долларов США, которые вы тратите, - это ежемесячная плата за управление, которую мы взимаем за наши услуги. Google использует алгоритм, чтобы определить, какие товары будут отображаться при совершении покупок в Google Покупках. Тот факт, что вы не видели свои товары в Google Покупках, не означает, что другие покупатели не видят ваши товары. Мы также не показываем никаких записей о том, что вы писали по электронной почте в нашу службу поддержки Kliken. Если вы отправите нам электронное письмо со своими вопросами, наша служба поддержки будет рада помочь вам с любыми вопросами, которые могут у вас возник
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Liking results so far with 5 product views within 10 minutes of going live, from our 1100 products, Do we go for a paid plan now?
Hi! Thank you so much for choosing to list your products on Google Shopping using Kliken: Google For Merchants! We are so happy to have you as part of the Kliken family! You are already off to a great start with your products listings, so a paid campaign would be a great next step. Your products will appear across Google's many platforms to the right people at the right time. If you have any questions on how to take that next step, our support team would be more than happy to help you out with that!
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Keine spürbare Verbesserung
Hallo, ich entschuldige mich für etwaige Grammatikfehler, da ich Google Übersetzer verwende, um auf Ihre Bewertung zu antworten. Wir bedauern, dass Ihnen die Auflistung Ihrer Produkte bei Google Shopping nicht geholfen hat. Wir empfehlen Ihnen, sich an unser Support-Team zu wenden, um zu sehen, ob wir etwas tun können, um das Problem für Sie zu lösen. Sie helfen Ihnen gerne weiter und sehen, ob wir etwas tun können, um Ihre Inserate besser und effektiver zu machen.
2 reviews across 2 apps 0 unpublished
excellent support
good sport apps
Hi! Thank you so much for choosing Kliken: Google Ads For Merchants to list your products on Google Shopping. We are so glad that you have found it to be a good resource for selling your products online. If you ever have any questions, don't hesitate to reach out.
4 reviews across 4 apps 0 unpublished
worst customer support ever
Hi. We are truly sorry to hear that you feel we have the worst support team ever. It does look like our support team has been hard at work to try and resolve your issue for you. They are still diligently working to try and help you get your issue resolved as quickly as possible. Once they have more information they will contact you to update you on what is going on with your case.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Yardımlarınızla satışlarımın artacağını düşünüyorum.
Selam! Ürünlerinizi Google Alışveriş'te listelemek üzere Kliken: Google For Merchants'ı seçtiğiniz için çok teşekkür ederiz. İncelemenize yanıt vermek için Google Çeviri'yi kullandığım için dilbilgisi hataları için özür dilerim. Ürünlerinizi Google Alışveriş'te listelemek için uygulamamızı kullanmayı sevdiğinizi duyduğumuza çok sevindik. Bunun işletmenize yeni müşteriler kazandırmaya nasıl yardımcı olacağını görmekten heyecan duyuyoruz. Herhangi bir sorunuz olursa, bize ulaşmaktan çekinmeyin.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Plan comparison
$10 / month
$120 billed yearly$10 / month
$50 / month
$600 billed yearly$50 / month
$100 / month
$1,200 billed yearly$100 / month
| Feature | Paid planBasic | Paid planEssential | Paid planPremium |
|---|---|---|---|
| Get Free Traffic from Free ListingsGet free traffic to your store from Google Free Listings. Eligible products are listed for free in the Google Shopping tab. (enabled in United States and rolling out to the rest of the world 2020) | Included | Included | Included |
| Customer ServiceOur customer service representatives help you get your store approved and live on Google Shopping | Included | Included | Included |
| Get Free Traffic from Google SurfacesGet free traffic to your store from Google Surfaces, from places like Google Images and Google Search (availability of listing types for each Google surface varies by country) | Included | Included | Included |
| Get a Google Merchant Center AccountGet a new Google Merchant Center Account or link to your existing one in less than 10 minutes, we help you step by step. | Included | Included | Included |
| Basic Smart Shopping CampaignsRun Google Smart Shopping Campaigns with no management fees to grow your sales when customers are most likely to buy on Google Search, Shopping, Display, and YouTube. Budgets up to $500 per month | Included | Not included | Not included |
| Google Free ListingsGet seen on Google properties without a campaign budget, including click-thru reporting | Included | Included | Included |
| Google Feed AutomationSmart Feeds are synced daily with Google ensuring your store is always up to date and your product feeds use best practices. | Included | Included | Included |
| Essential Smart Shopping CampaignsRun Google Smart Shopping Campaigns with no management fees to grow your sales when customers are most likely to buy on Google Search, Shopping, Display, and YouTube. Budgets up to $2,000 per month | Not included | Included | Not included |
| Premium Smart Shopping CampaignsRun Google Smart Shopping Campaigns with no management fees to grow your sales when customers are most likely to buy on Google Search, Shopping, Display, and YouTube. Budgets over $2,000 per month | Not included | Not included | Included |