App Market Index

Trustpilot Reviews

By Trustpilot

Collect verified reviews consumers trust

Wix marketplace
  • Verified by Wix
  • Wix Recommended

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • Marketing and Conversion Tools bookings-marketing-conversion
  • Apps for Your ADI Site recommended-in-adi
  • Verticals Dependencies verticals-dependencies
  • Interact with Visitors interact-with-visitors Visible
  • Wix Stores Catalog V3 wix-stores-catalog-v3
  • supported by editorx supported-by-editorx
  • Bookings Apps page bookings-apps-page
  • supported by wix studio supported-by-wix-studio
  • Social Apps social-apps Visible
  • Random Test random-test
  • Dependencies without stores dependencies-without-stores
  • Calendar Page calendar-page
  • adi in bm adi-in-bm
  • Apps with app-audience apps-with-app-audience
  • Headless Compatible Apps headless-compatible-apps
  • Verified verified
App Market Index analysis
  • Suspicious unpublished review pattern
Rating
Pricing Free plan available
Marketplace Currently listed

Overview

About this App

Trustpilot is an open-to-all review platform, where consumers are heard by businesses, and businesses build trust with consumers. Grow your business with genuine content that comes directly from the people who matter most—your customers. With Trustpilot's plugin, automatically invite your customers to review your business. Grow a trusted brand: Trustpilot is one of the world's most visited sites, powered by 70 million reviewers. This means business profiles frequently appear on the first page of search engines. Trustpilot stars signify to the world that people love your company and you love them right back. Increase conversion and grow revenue: Share reviews on all channels throughout the buyer journey to give consumers the confidence they need to buy. Showcase TrustBox widgets on key conversion points on your site. Use the Image Generator to display reviews in ad creative. Increase customer retention and LTV: Learn from trends in customer sentiment to optimize across product inventory, customer service, shipping, price, and more. Respond to reviews and prove you care about the customer experience. *Price may vary by country.

What the listing highlights

  • Automatically trigger service review invitations to customers
  • Grow on Google with verified reviews that count toward Google Seller Ratings
  • Build a trusted brand with review content from real customers
  • Authentic customer content helps drive your SEO ranking and increase site traffic

Developer-written tags

  • reviews
  • customer
  • brand
  • ratings
  • trustpilot

Additional product media

Promotional media

Videos

External video Open video in a new tab

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
  1. 5 stars
    68.9% 115 reviews
  2. 4 stars
    2.4% 4 reviews
  3. 3 stars
    3% 5 reviews
  4. 2 stars
    4.8% 8 reviews
  5. 1 star
    21% 35 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 0 (percentage unavailable) vs previous 30 days

0 Reviews in the selected 30 days and 0 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 166 preserved Reviews with at least one stored reply. Median and P75 use 141 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
141
Median first reply
41.4 hours
P75 first reply
3.9 days

Stored publication state

Current stored state across 166 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
165 99.4%
Unpublished
1 0.6%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 115 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 115 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 115 stored published 5★ Reviews.
0 0%
Suspicious unpublished 1 of 166 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
1 0.6%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
37
Peak Review month
Dec 2022 · 17

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Suspicious0 Reviews currently classified as Suspicious, grouped by their original Review month.
Suspicious monthly activity.
Very suspicious0 Reviews currently classified as Very suspicious, grouped by their original Review month.
Very suspicious monthly activity.
Extremely suspicious0 Reviews currently classified as Extremely suspicious, grouped by their original Review month.
Extremely suspicious monthly activity.
Suspicious unpublished1 Stored unpublished 5-star Reviews, independent of cross-App relationships. Ordinary strength uses published Reviews; an App can carry both kinds of evidence.
Suspicious unpublished monthly activity.
Unpublished1 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

Show other reviews by reviewer
  1. anitaanitasnatural
    2.0

    Royal pain

    Trying to get this onto my WIX website. I think the problem is more WIX than Trustpilot. Someone texted me that she had put in a review a few hours ago. Where is it???? Also, difficult to get the Trustpilot to verify my website. This is a royal pain.

  2. TradingFriends
    2.0

    Doesn't seem to be working

    The dashboard indicates that emails are being delivered, but testing shows they are not sent. They are not found in spam or junk folders; they simply are not being sent.

  3. manighalambor
    2.0

    lots of bugs

    there is a lot of bugs in this app

  4. sherwingaddis
    2.0

    Bad dependencies

    The app requires others apps that add features I don't want. I know Trustpilot has to dance to Wix tune. They are not the issue Wix is. But unfortunately Trustpilot takes the hit for the dependency requirement.

  5. sanpunt90
    2.0

    Missing features in free version

    It says 2 free widgets in the app market but there is only one to find that collects reviews. No way to display reviews on your website for free.

  6. stitchavenueboutique
    2.0

    .

    Stored reply

    1. Reply

      Hello stitchavenueboutique, Thank you for taking the time to leave a review. We are sorry to see that your experience with our integration did not meet your expectations. However, from your review, we are unable to understand the specific reasons for your dissatisfaction. We would love to hear more about the issues you encountered so that we can improve our plug-in, so please feel free to contact us directly using the following form to fill: https://support.trustpilot.com/hc/en-us/requests/new We appreciate your feedback and hope to have the opportunity to help you soon. All the best, Flavio - Trustpilot

  7. adaestudios6
    2.0

    .

    Stored reply

    1. Reply

      Hi adaestudios6, Thank you for sharing your evaluation with the rest of our community. Even if allowing a review that doesn't have any relevant content would be counterintuitive, we rather encourage all our users not only to post reviews that are a combination of star rating and experience description, but also to follow our simple suggestions as much as possible: https://support.trustpilot.com/hc/fr/articles/223402108--8-astuces-pour-%C3%A9crire-des-avis-de-qualit%C3%A9 We would love to know what you feel is and isn’t working well so that we can look at ways to improve your experience. If you want to tell us more, please feel free to contact our support team via this contact form: https://support.trustpilot.com/hc/en-us/requests/new Have a nice day. All the best, Flavio - Trustpilot

  8. cyrilabrial
    2.0

    Bien mais peut être améliorer

    Nécessite des bases informatique pour appréhender l'application, presque aucune fonction possible sans passer par le mode payant dont on ne sais pas combien cela coûte?

    Stored reply

    1. Reply

      Bonjour Cyril, Merci d'avoir pris le temps de partager votre avis avec notre équipe, désolée pour cette réponse un peu tardive. Nous sommes navrés de voir que votre expérience ne soit pas à la hauteur de vos attentes. Afin changer celà et de vous aider à mettre en place notre intégration pour profiter au mieux des fonctionnalités que propose Trustpilot, n'hésitez pas à contacter notre équipe de Support en utilisant le lien ci-dessous; un de nos Agents sera ravi de vous accompagner dans cette démarche: https://support.trustpilot.com/hc/fr/requests/new?ticket_form_id=360001776219 Cordialement, Emmanuelle - Trustpilot

Plan comparison

Pricing & Plans

Free plan available
External pricing

Free

External pricing

External pricing

  • Send 100 review invites/month
  • Feature 2 TrustBox widgets onsite
  • See basic performance reports
Paid plan

Standard

$0 / year

$0 / month

  • Send 500 review invites/month
  • Feature 8 TrustBox widgets onsite
  • Learn from detailed analysis