App Market Index

Trustpilot Reviews

By Trustpilot

Collect verified reviews consumers trust

Wix marketplace
  • Verified by Wix
  • Wix Recommended

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • Marketing and Conversion Tools bookings-marketing-conversion
  • Apps for Your ADI Site recommended-in-adi
  • Verticals Dependencies verticals-dependencies
  • Interact with Visitors interact-with-visitors Visible
  • Wix Stores Catalog V3 wix-stores-catalog-v3
  • supported by editorx supported-by-editorx
  • Bookings Apps page bookings-apps-page
  • supported by wix studio supported-by-wix-studio
  • Social Apps social-apps Visible
  • Random Test random-test
  • Dependencies without stores dependencies-without-stores
  • Calendar Page calendar-page
  • adi in bm adi-in-bm
  • Apps with app-audience apps-with-app-audience
  • Headless Compatible Apps headless-compatible-apps
  • Verified verified
App Market Index analysis
  • Suspicious unpublished review pattern
Rating
Pricing Free plan available
Marketplace Currently listed

Overview

About this App

Trustpilot is an open-to-all review platform, where consumers are heard by businesses, and businesses build trust with consumers. Grow your business with genuine content that comes directly from the people who matter most—your customers. With Trustpilot's plugin, automatically invite your customers to review your business. Grow a trusted brand: Trustpilot is one of the world's most visited sites, powered by 70 million reviewers. This means business profiles frequently appear on the first page of search engines. Trustpilot stars signify to the world that people love your company and you love them right back. Increase conversion and grow revenue: Share reviews on all channels throughout the buyer journey to give consumers the confidence they need to buy. Showcase TrustBox widgets on key conversion points on your site. Use the Image Generator to display reviews in ad creative. Increase customer retention and LTV: Learn from trends in customer sentiment to optimize across product inventory, customer service, shipping, price, and more. Respond to reviews and prove you care about the customer experience. *Price may vary by country.

What the listing highlights

  • Automatically trigger service review invitations to customers
  • Grow on Google with verified reviews that count toward Google Seller Ratings
  • Build a trusted brand with review content from real customers
  • Authentic customer content helps drive your SEO ranking and increase site traffic

Developer-written tags

  • reviews
  • customer
  • brand
  • ratings
  • trustpilot

Additional product media

Promotional media

Videos

External video Open video in a new tab

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
  1. 5 stars
    68.9% 115 reviews
  2. 4 stars
    2.4% 4 reviews
  3. 3 stars
    3% 5 reviews
  4. 2 stars
    4.8% 8 reviews
  5. 1 star
    21% 35 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 0 (percentage unavailable) vs previous 30 days

0 Reviews in the selected 30 days and 0 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 166 preserved Reviews with at least one stored reply. Median and P75 use 141 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
141
Median first reply
41.4 hours
P75 first reply
3.9 days

Stored publication state

Current stored state across 166 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
165 99.4%
Unpublished
1 0.6%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 115 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 115 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 115 stored published 5★ Reviews.
0 0%
Suspicious unpublished 1 of 166 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
1 0.6%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
37
Peak Review month
Dec 2022 · 17

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Suspicious0 Reviews currently classified as Suspicious, grouped by their original Review month.
Suspicious monthly activity.
Very suspicious0 Reviews currently classified as Very suspicious, grouped by their original Review month.
Very suspicious monthly activity.
Extremely suspicious0 Reviews currently classified as Extremely suspicious, grouped by their original Review month.
Extremely suspicious monthly activity.
Suspicious unpublished1 Stored unpublished 5-star Reviews, independent of cross-App relationships. Ordinary strength uses published Reviews; an App can carry both kinds of evidence.
Suspicious unpublished monthly activity.
Unpublished1 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

Show other reviews by reviewer
  1. vipsculpturing
    5.0

    No show

    My rating doesnt show up on my website, just blank stars

  2. centroterapiaszen
    5.0

    good

    good

  3. isaac9796
    5.0

    Great

  4. incassourcing
    5.0

    good

    good

  5. chidera2onwunali
    5.0

    James Bode

    Fantastic

  6. nawafmalghailani
    5.0

    Report an issue

    Dear team, I can't login on your tool to enable it in my website due to below issue. An unexpected error has occurred. You were unable to log in using Google

    Stored reply

    1. Reply

      Hello there, Thank you for writing this review for us, and we're sorry you came across issues using our platform. We thank you for getting in touch: yours appears to be a purely technical issue. Hence, since this is a public forum, I'm unable to assist you. However, if you would like to be assisted with your case, I'd strongly suggest contacting us using the following form: https://support.trustpilot.com/hc/en-us/requests/new Have a nice day. All the best, Flavio - Trustpilot

  7. kamil198
    5.0

    Downloaded but can't make it appear on the site

    Hi, I have downloaded the Trustpilot on the apps market and then created an account on the Trustpilot website. Apparently everything is in place but I can't make the widget visible on the website. Can you advise on how I can get that sorted. Thanks

    Stored reply

    1. Reply

      Hello, Thanks for reaching out. I understand that you would like to create a business account and show your reviews on your website using a widget. In this case, you would need to login or create an account on our business page: https://authenticate.trustpilot.com/ If you need further assistance, you are welcome to reach out to our Technical Support Team: https://support.trustpilot.com/hc/en-us/requests/new Have a lovely day. Kind regards, Trustpilot Support Team

  8. carpetcleaningcambs
    5.0

    Perfect I love it.

    Hi there, been using this app for two months and it works perfectly. The free plan available is a big win for me at the moment. Only thing I would say is that soon after I started using the app, one of the two widgets available (the one showing rating and number of reviews) got transferred to a paid plan, shame but, oh well I can't complain. Actually do you know when the other Trustpilot App that got recently removed form the App Market will ever comeback? It was also too good! Shame that got discontinued from here.... thanks.

    Stored reply

    1. Reply

      Hi, Thanks for writing this review. Collaboration and dialogue are most important to us and we appreciate you taking the time to share this experience with us. We're happy you are part of Trustpilot and are using our platform to your benefit. When it comes to the other app you referred to, this was not an app created by Trustpilot and therefore not supported, so this app will not be coming back. In case of any questions, always feel free to reach out to us:https://support.trustpilot.com/hc/en-us/requests/new Have a lovely day. Kind regards, Sacha - Trustpilot

  9. stevostechnolist
    5.0

    Struggling.

    So the app is installed after some back and forth, however, I'm struggling to add it to the website to make it visible?

    Stored reply

    1. Reply

      Hi there, Thanks for the review. Sorry to hear about the struggle. We have a guide available with some of the steps on how to add widgets via Wix to your website: https://support.trustpilot.com/hc/en-us/articles/4415818158482-Add-a-TrustBox-widget-to-Wix- In case you already have followed that and still struggling, then please reach out to our Support team, who will be happy to further assist:https://support.trustpilot.com/hc/en-us/requests/new?ticket_form_id=360001776219 Thanks for using Trustpilot and have a nice day. Kind regards

  10. joshuajcollis
    5.0

    Struggling to upload

    I am unable to add this to my site the link keeps taking me to an error code:HTTP ERROR 500 Please help

    Stored reply

    1. Reply

      Hello, Thanks for getting in touch. We'd love to be able to investigate this further for you and help you out. Can you please reach out to our Technical Support Team here and one of our Trusties will assist you further: https://support.trustpilot.com/hc/en-us/requests/new We look forward to hearing from you. Kind regards, Kerry-Trustpilot

Plan comparison

Pricing & Plans

Free plan available
External pricing

Free

External pricing

External pricing

  • Send 100 review invites/month
  • Feature 2 TrustBox widgets onsite
  • See basic performance reports
Paid plan

Standard

$0 / year

$0 / month

  • Send 500 review invites/month
  • Feature 8 TrustBox widgets onsite
  • Learn from detailed analysis