App Market Index

Trustpilot Reviews

By Trustpilot

Collect verified reviews consumers trust

Wix marketplace
  • Verified by Wix
  • Wix Recommended

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • Marketing and Conversion Tools bookings-marketing-conversion
  • Apps for Your ADI Site recommended-in-adi
  • Verticals Dependencies verticals-dependencies
  • Interact with Visitors interact-with-visitors Visible
  • Wix Stores Catalog V3 wix-stores-catalog-v3
  • supported by editorx supported-by-editorx
  • Bookings Apps page bookings-apps-page
  • supported by wix studio supported-by-wix-studio
  • Social Apps social-apps Visible
  • Random Test random-test
  • Dependencies without stores dependencies-without-stores
  • Calendar Page calendar-page
  • adi in bm adi-in-bm
  • Apps with app-audience apps-with-app-audience
  • Headless Compatible Apps headless-compatible-apps
  • Verified verified
App Market Index analysis
  • Suspicious unpublished review pattern
Rating
Pricing Free plan available
Marketplace Currently listed

Overview

About this App

Trustpilot is an open-to-all review platform, where consumers are heard by businesses, and businesses build trust with consumers. Grow your business with genuine content that comes directly from the people who matter most—your customers. With Trustpilot's plugin, automatically invite your customers to review your business. Grow a trusted brand: Trustpilot is one of the world's most visited sites, powered by 70 million reviewers. This means business profiles frequently appear on the first page of search engines. Trustpilot stars signify to the world that people love your company and you love them right back. Increase conversion and grow revenue: Share reviews on all channels throughout the buyer journey to give consumers the confidence they need to buy. Showcase TrustBox widgets on key conversion points on your site. Use the Image Generator to display reviews in ad creative. Increase customer retention and LTV: Learn from trends in customer sentiment to optimize across product inventory, customer service, shipping, price, and more. Respond to reviews and prove you care about the customer experience. *Price may vary by country.

What the listing highlights

  • Automatically trigger service review invitations to customers
  • Grow on Google with verified reviews that count toward Google Seller Ratings
  • Build a trusted brand with review content from real customers
  • Authentic customer content helps drive your SEO ranking and increase site traffic

Developer-written tags

  • reviews
  • customer
  • brand
  • ratings
  • trustpilot

Additional product media

Promotional media

Videos

External video Open video in a new tab

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
  1. 5 stars
    68.9% 115 reviews
  2. 4 stars
    2.4% 4 reviews
  3. 3 stars
    3% 5 reviews
  4. 2 stars
    4.8% 8 reviews
  5. 1 star
    21% 35 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 0 (percentage unavailable) vs previous 30 days

0 Reviews in the selected 30 days and 0 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 166 preserved Reviews with at least one stored reply. Median and P75 use 141 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
141
Median first reply
41.4 hours
P75 first reply
3.9 days

Stored publication state

Current stored state across 166 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
165 99.4%
Unpublished
1 0.6%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 115 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 115 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 115 stored published 5★ Reviews.
0 0%
Suspicious unpublished 1 of 166 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
1 0.6%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
37
Peak Review month
Dec 2022 · 17

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Suspicious0 Reviews currently classified as Suspicious, grouped by their original Review month.
Suspicious monthly activity.
Very suspicious0 Reviews currently classified as Very suspicious, grouped by their original Review month.
Very suspicious monthly activity.
Extremely suspicious0 Reviews currently classified as Extremely suspicious, grouped by their original Review month.
Extremely suspicious monthly activity.
Suspicious unpublished1 Stored unpublished 5-star Reviews, independent of cross-App relationships. Ordinary strength uses published Reviews; an App can carry both kinds of evidence.
Suspicious unpublished monthly activity.
Unpublished1 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

Show other reviews by reviewer
  1. alexanderfischer84
    4.0

    Bis jetzt sehr gut!

    Meine bisherigen Erfahrungen was die Einrichtung und das Backend ngehen sind sehr positiv.

    Stored reply

    1. Reply

      Hello Alexander Thank you so much for this fantastic feedback. We're delighted that you're finding the set up easy and accessible to use. If you need any support at all in the future please get in touch with our friendly support team here https://support.trustpilot.com/hc/en-us/requests/new?ticket_form_id=360001776219 Best Wishes Jen | Trustpilot

  2. jnbardelmeijer
    4.0

    Goed

    Echter kan converteert de widget op de wix site niet goed.

    Stored reply

    1. Reply

      Hello jnbardelmeijer Thanks for your review. We're pleased to hear that you're enjoying the customary Trustpilot experience and keen to help with any issues that you may be facing implementing our widgets. Please get in touch with our technical team here and they will be happy to help https://support.trustpilot.com/hc/en-us/requests/new Kind Regards Jen | Trustpilot

  3. jack5308
    4.0

    Very good

    Stored reply

    1. Reply

      Hi Jack5308, Thanks for this kind review. We're super happy to hear you can make great use of WiX in combination with Trustpilot. We're happy to have you onboard and as a company use Trustpilot. We hope the reviews can give you rich insights, and provide the opportunity to earn even more trust from your current and new customers. Keep up the good work. Should you ever need any assistance, don't hesitate to reach out to us here: https://support.trustpilot.com/hc/en-us Have a lovely day. Kind regards Sacha - Trustpilot

  4. booking8851
    4.0

    Fijn maar mist een functie

    Ik vind trustpilot heel erg fijn. Helaas mis ik de functie waarbij ik de reviews kan laten zien op mijn website.

    Stored reply

    1. Reply

      Hello booking8851 Thanks for getting in touch and for your kind feedback. We're pleased that you're enjoying using Trustpilot. We appreciate you letting us know that you aren't able to display your reviews on your website too. Can you please get in touch with our support team via their contact form so that we can investigate and see if we can offer a solution for you? We'd be keen to help you achieve this. https://support.trustpilot.com/hc/en-us/requests/new?ticket_form_id=360001776219 Best Wishes Jen - Trustpilot

Plan comparison

Pricing & Plans

Free plan available
External pricing

Free

External pricing

External pricing

  • Send 100 review invites/month
  • Feature 2 TrustBox widgets onsite
  • See basic performance reports
Paid plan

Standard

$0 / year

$0 / month

  • Send 500 review invites/month
  • Feature 8 TrustBox widgets onsite
  • Learn from detailed analysis