Farnsla AI Chatbot

Farnsla adds a customer messaging widget to online stores and websites. Use free Direct Messaging to send visitors straight to your team through WhatsApp, LINE, Messenger, or another supported messaging app—without sending messages to AI. Or turn on the AI Assistant to answer common questions 24/7, recommend products, explain policies, and help shoppers check order status. When a person is needed, AI handover lets customers continue with your team in the selected messaging app. Switch modes at any time without replacing the widget. Farnsla also supports eCommerce and General assistant modes, saves chat history, captures customer emails for follow-up, and shows usage and analytics in the app dashboard.