App Market Index

Chat

By POWR

Live chat via Messenger, WhatsApp, Telegram

Wix marketplace
  • Wix Recommended

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • Apps for Your ADI Site recommended-in-adi
  • Cactus False cactus-false
  • supported by editorx supported-by-editorx
  • rubi rubi
  • Cactus Eli cactus-eli
  • supported by wix studio supported-by-wix-studio
  • Random Test random-test
  • adi in bm adi-in-bm
App Market Index analysis No public analysis badge
Rating
Pricing Free plan available
Marketplace Currently listed

Overview

About this App

Provide the best customer support with live chat through WhatsApp, Facebook Messenger, and Telegram on your website. Customize your welcome message and avatar for a personal touch that builds trust with your visitors as soon as they open the chat. Engage with visitors directly on your site. Incoming messages will be delivered in real time to Facebook Messenger, WhatsApp, and Telegram, and your responses will appear instantly in the chat window. Personalize your Chat with custom icon images, colors, backgrounds, button text, and fonts. Decide when to display your chat window, who sees your chatbot, and how often it appears. Support text in any language and ensure responsiveness across all connected devices. Feel confident and secure with the POWR Help Center, offering answers to common questions via live chat or 24/7 email support.

What the listing highlights

  • Connect to any or all 3 chat platforms: WhatsApp, Facebook Messenger, and Telegram
  • Display chat to new visitors only, returning visitors, or all with chat triggers
  • Create a unique welcome message and add an avatar for a strong first impression
  • Customize the chat to better fit with your website's design

Developer-written tags

  • chat
  • messenger
  • support
  • whatsapp
  • telegram

Additional product media

Promotional media

Chat banner
Banner

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
  1. 5 stars
    31.6% 12 reviews
  2. 4 stars
    7.9% 3 reviews
  3. 3 stars
    10.5% 4 reviews
  4. 2 stars
    10.5% 4 reviews
  5. 1 star
    39.5% 15 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 0 (percentage unavailable) vs previous 30 days

0 Reviews in the selected 30 days and 0 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 51 preserved Reviews with at least one stored reply. Median and P75 use 39 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
39
Median first reply
2.7 hours
P75 first reply
8.6 hours

Stored publication state

Current stored state across 51 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
38 74.51%
Unpublished
13 25.49%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 12 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 12 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 12 stored published 5★ Reviews.
0 0%
Suspicious unpublished 0 of 51 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
0 0%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
29
Peak Review month
May 2020 · 7

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Unpublished13 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

Show other reviews by reviewer
  1. avancewps
    1.0

    App Doesn't Work, Difficult Uninstall

    First, uninstall instructions they make you contact to provide for some dystopian reason: Wix dashboard, go to Manage Apps > select the Chat app > click Delete App. Actual review: Once live, the 'start convo' button was non-operational, rendering the app useless. Could not figure out how to uninstall (as many users report). No native deactivate or uninstall option as all other Wix apps I have seen have. Had to email. They emailed back fast, to their credit. But why at all?

  2. dwiz03
    1.0

    Need removed

    I can't remove it and it kept saying my Facebook isn't connected after I connected it. Please help!

    Stored reply

    1. Reply

      Sorry about the trouble you ran into. We can help resolve the issue you’re seeing and also assist with removing the app if that’s what you’d like. Please reach out to us at support@powr.io and we’ll take a closer look and help get this sorted for you.

  3. tacticalmagfedforce
    1.0

    Problematic that you can´t remove the bouble....

    Stored reply

    1. Reply

      Hi there, Please note that the app can be removed very easily if needed. For further assistance, please send us an email at support@powr.io and our team will guide you accordingly!

  4. atheoft
    1.0

    How to uninstall

    This is really problematic and you cannot just uninstall it right away. It does not connect to facebook messenger even after setup

    Stored reply

    1. Reply

      Hi there, We do not provide assistance in the review section unfortunately. Please send us email at support@powr.io and you support team will be more than happy to assist :)

  5. mammedevorahcoaching
    1.0

    Not at all.

    CANT CONNECT MY FACEBOOKPAGE NO POP UP which lead me to my page.

    Stored reply

    1. Reply

      Hello there! Really sorry you had to go through this. Please send us an email as soon as you can at support@powr.io so we check further into it for you and assist accordingly.

  6. berkovics5324
    1.0

    Totalt ur kass.

    Även att man har gjort rätt. Och klickar på Starta Schat. Så står det så här: Facebook Page is not connected. Installera inte denna appen på din hemsida. MVH: Ted Berkovics

    Stored reply

    1. Reply

      Hej där, Vi är mycket ledsna att höra om din upplevelse av vår app. Vänligen kontakta oss direkt på support@powr.io och specificera e-postadressen kopplad till ditt POWR-konto + webblänkar med live POWR-plugins installerade så att vi kan undersöka problemen åt dig och komma med en relevant lösning och/eller lösning. Tack så mycket för din detaljerade feedback och ditt tålamod.

  7. jarnold10
    1.0

    Very buggy... loses Facebook connection, branding changes don't work

    Oh.. what a shame... buggy and it worries me that it will fall over, doesn't reflect well on my brand if the apps I utilise are not 100%

    Stored reply

    1. Reply

      Hi there! So sorry this is happening to you. Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.

  8. uk2taiwan
    1.0

    Doesn't work

    Stored reply

    1. Reply

      Hello there, so sorry to hear about your experience with our app. Thanks for your valuable feedback. We understand that your installed POWR chat plugin is not working on your site. In order for u to assist you better, kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround.

  9. tedulous
    1.0

    Cannot connecting with the Facebook.

    Hi, Could you please check, why we cannot access our FB to connecting with these Apps? Many time we try, still cannot sign into our FB.

    Stored reply

    1. Reply

      Hi there! So sorry this is happening to you. Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.

  10. silentcats
    1.0

    Nope. Didn't load

    Couldn't even get it to connect to Facebook. Have a Wix.com account. Had to use the Wix Chat app.

    Stored reply

    1. Reply

      Hi there! So sorry this is happening to you. Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.

  11. violet444
    1.0

    Ugh

    Did not work and every 3 seconds a popup would ask me to review with preset good reviews to select.

    Stored reply

    1. Reply

      Hello, I'm sorry to hear that you're having problems with the POWR Facebook Chat! Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!

  12. daddiedan
    1.0

    USELESS

    COMPLETELY RUBBISH, SPENT LOADS OF TIME TRYING TO GET IT WORKING WITH NO LUCK. SOMMANY FAULTS AND VERY BUGGY. DON'T BOTHER WITH YOU USUAL REPLY OF "CONTACT SUPPORT" THATS A COP OUT.

    Stored reply

    1. Reply

      We apologize for the inconvenience this has caused. Would you please send an email to support@powr.io so we can assist you better? A detailed information as to what error you are getting will be a great help! Looking forward to your response. Have a great day!

  13. tios04
    1.0

    Will not connect to FB page

    The app refuses to connect to my FB page - the button doesn't even work!

    Stored reply

    1. Reply

      Hi there, I'm sorry to hear that you're having problems with the POWr Facebook chat plugin! Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!

  14. hmacbride0
    1.0

    Can't get the chat to the correct messenger

    I had 2 profiles & have 1 ready to close as discovered should have had a FB Page which I now have. No matter what I do, the chat goes to the profile I'm deleting. If I remove messenger from that profile, I can't get anything. Can't find anyone to help.

    Stored reply

    1. Reply

      Hi there! Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.

  15. ejeekum
    1.0

    Not Satisfied. App just working as redirect for messenger page.

    Reply to Response: LoL, no option to respond on review response from POWr team. Too bad to hear that again, I need to raise the concern to the support team. Thanks, POWr team, don't ave so much time for your not required loops. Not working on mobile screen. Most of the users are mobile users now and they cannot use this app. Poor customer support. It's for more than 02 days, no response from them. For desktop users, it directs to the messenger page. People don't like redirects. It should pop up for their messenger login authorizations and the messaging platform should be through this app only.

    Stored reply

    1. Reply

      Hello, I'm sorry to hear that you're having problems with the Facebook Chat plugin! Please reach out to our support team at support@powr.io again and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!

Plan comparison

Pricing & Plans

Free plan available
Free

Basic

Free

Free

  • Choose 1: Facebook, WhatsApp, Telegram
  • Custom button text
  • Automated welcome message
Paid plan

Starter

$2.23 / month

$26.76 billed yearly Save 25% yearly

$2.99 / month

  • Remove POWR branding
  • Choose 2: Facebook, WhatsApp, Telegram
  • Custom background
Paid plan

Pro

$4.79 / month

$57.48 billed yearly Save 20% yearly

$5.99 / month

  • All of Starter +
  • Connect all 3 chat platforms
  • Custom chat triggers, delays
Detailed App featuresCompare all 12 structured features
Comparison of 3 pricing plans
FeatureFreeBasicPaid planStarterPaid planPro
Connect Any Facebook AccountIncludedIncludedIncluded
Automated Welcome MessageIncludedIncludedIncluded
Customer SupportReceive support from POWR team via email or live chat. No AI answers are given. You are always speaking with a live human customer support team member.24/7 email supportLive chat support: No AILive chat support: No AI
Undo/redo editsIncludedIncludedIncluded
Custom Button TextIncludedIncludedIncluded
Remove POWR BrandingNot includedIncludedIncluded
Custom Chat IconNot includedIncludedIncluded
Chat TriggersNot includedIncludedIncluded
Custom Cover ImageNot includedIncludedIncluded
Chat DelayNot includedNot includedIncluded
Custom CSS & JSNot includedNot includedIncluded
Trigger DetailsNot includedNot includedIncluded
Displayed prices exclude tax where supplied.