1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Chat
By POWR
- Wix Recommended
Product media
Screenshots
1 of 5
Overview
About this App
Provide the best customer support with live chat through WhatsApp, Facebook Messenger, and Telegram on your website. Customize your welcome message and avatar for a personal touch that builds trust with your visitors as soon as they open the chat. Engage with visitors directly on your site. Incoming messages will be delivered in real time to Facebook Messenger, WhatsApp, and Telegram, and your responses will appear instantly in the chat window. Personalize your Chat with custom icon images, colors, backgrounds, button text, and fonts. Decide when to display your chat window, who sees your chatbot, and how often it appears. Support text in any language and ensure responsiveness across all connected devices. Feel confident and secure with the POWR Help Center, offering answers to common questions via live chat or 24/7 email support.
What the listing highlights
- Connect to any or all 3 chat platforms: WhatsApp, Facebook Messenger, and Telegram
- Display chat to new visitors only, returning visitors, or all with chat triggers
- Create a unique welcome message and add an avatar for a strong first impression
- Customize the chat to better fit with your website's design
Additional product media
Promotional media
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 0 (percentage unavailable) vs previous 30 days0 Reviews in the selected 30 days and 0 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 51 preserved Reviews with at least one stored reply. Median and P75 use 39 Reviews with valid dated stored replies. Reply authorship is not inferred.- Stored replies
- 39
- Median first reply
- 2.7 hours
- P75 first reply
- 8.6 hours
Stored publication state
Current stored state across 51 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 38 74.51%
- Unpublished
- 13 25.49%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.- Suspicious 0 of 12 stored published 5★ Reviews.
- 0 0%
- Very suspicious 0 of 12 stored published 5★ Reviews.
- 0 0%
- Extremely suspicious 0 of 12 stored published 5★ Reviews.
- 0 0%
- Suspicious unpublished 0 of 51 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
- 0 0%
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 29
- Peak Review month
- May 2020 · 7
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Review intelligence over time
Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.Unpublished13 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Suspicious | Unpublished | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | Suspicious | Very | Extremely | Unpublished | |||
| Apr 2020 | 2 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| May 2020 | 7 | 0 | 0 | 0 | 0 | 7 | 0 | 0 | 0 | 0 | 0 |
| Jun 2020 | 2 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Jul 2020 | 2 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Aug 2020 | 3 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 13 |
| Sep 2020 | 5 | 0 | 1 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0 |
| Oct 2020 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2020 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2020 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jan 2021 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Feb 2021 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Mar 2021 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Apr 2021 | 2 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| May 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2021 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2021 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2021 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2022 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2022 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2023 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2023 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2023 | 3 | 1 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| May 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2023 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2024 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Feb 2024 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2024 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Apr 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2024 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2025 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2025 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jan 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2026 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
- avancewps
App Doesn't Work, Difficult Uninstall
First, uninstall instructions they make you contact to provide for some dystopian reason: Wix dashboard, go to Manage Apps > select the Chat app > click Delete App. Actual review: Once live, the 'start convo' button was non-operational, rendering the app useless. Could not figure out how to uninstall (as many users report). No native deactivate or uninstall option as all other Wix apps I have seen have. Had to email. They emailed back fast, to their credit. But why at all?
Other reviews by this reviewer0 total
- dwiz03
Need removed
I can't remove it and it kept saying my Facebook isn't connected after I connected it. Please help!
Stored reply
Sorry about the trouble you ran into. We can help resolve the issue you’re seeing and also assist with removing the app if that’s what you’d like. Please reach out to us at support@powr.io and we’ll take a closer look and help get this sorted for you.
Other reviews by this reviewer0 total
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
- tacticalmagfedforce
Problematic that you can´t remove the bouble....
Stored reply
Hi there, Please note that the app can be removed very easily if needed. For further assistance, please send us an email at support@powr.io and our team will guide you accordingly!
Other reviews by this reviewer0 total
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
- atheoft
How to uninstall
This is really problematic and you cannot just uninstall it right away. It does not connect to facebook messenger even after setup
Stored reply
Hi there, We do not provide assistance in the review section unfortunately. Please send us email at support@powr.io and you support team will be more than happy to assist :)
Other reviews by this reviewer0 total
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
- mammedevorahcoaching
Not at all.
CANT CONNECT MY FACEBOOKPAGE NO POP UP which lead me to my page.
Stored reply
Hello there! Really sorry you had to go through this. Please send us an email as soon as you can at support@powr.io so we check further into it for you and assist accordingly.
Other reviews by this reviewer2 total
3 reviews across 3 apps 0 unpublished
Members and Comments
Great App Good service
- berkovics5324
Totalt ur kass.
Även att man har gjort rätt. Och klickar på Starta Schat. Så står det så här: Facebook Page is not connected. Installera inte denna appen på din hemsida. MVH: Ted Berkovics
Stored reply
Hej där, Vi är mycket ledsna att höra om din upplevelse av vår app. Vänligen kontakta oss direkt på support@powr.io och specificera e-postadressen kopplad till ditt POWR-konto + webblänkar med live POWR-plugins installerade så att vi kan undersöka problemen åt dig och komma med en relevant lösning och/eller lösning. Tack så mycket för din detaljerade feedback och ditt tålamod.
Other reviews by this reviewer1 total
2 reviews across 2 apps 0 unpublished
Good
- jarnold10
Very buggy... loses Facebook connection, branding changes don't work
Oh.. what a shame... buggy and it worries me that it will fall over, doesn't reflect well on my brand if the apps I utilise are not 100%
Stored reply
Hi there! So sorry this is happening to you. Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.
Other reviews by this reviewer0 total
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
- uk2taiwan
Doesn't work
Stored reply
Hello there, so sorry to hear about your experience with our app. Thanks for your valuable feedback. We understand that your installed POWR chat plugin is not working on your site. In order for u to assist you better, kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround.
Other reviews by this reviewer0 total
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
- tedulous
Cannot connecting with the Facebook.
Hi, Could you please check, why we cannot access our FB to connecting with these Apps? Many time we try, still cannot sign into our FB.
Stored reply
Hi there! So sorry this is happening to you. Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.
Other reviews by this reviewer0 total
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
- silentcats
Nope. Didn't load
Couldn't even get it to connect to Facebook. Have a Wix.com account. Had to use the Wix Chat app.
Stored reply
Hi there! So sorry this is happening to you. Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.
Other reviews by this reviewer0 total
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
- violet444
Ugh
Did not work and every 3 seconds a popup would ask me to review with preset good reviews to select.
Stored reply
Hello, I'm sorry to hear that you're having problems with the POWR Facebook Chat! Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!
Other reviews by this reviewer0 total
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
- daddiedan
USELESS
COMPLETELY RUBBISH, SPENT LOADS OF TIME TRYING TO GET IT WORKING WITH NO LUCK. SOMMANY FAULTS AND VERY BUGGY. DON'T BOTHER WITH YOU USUAL REPLY OF "CONTACT SUPPORT" THATS A COP OUT.
Stored reply
We apologize for the inconvenience this has caused. Would you please send an email to support@powr.io so we can assist you better? A detailed information as to what error you are getting will be a great help! Looking forward to your response. Have a great day!
Other reviews by this reviewer3 total
4 reviews across 4 apps 0 unpublished
Fantastic company
- Instagram FeedsSame developer
awesome
- PayPal ButtonSame developer
so far so good
- tios04
Will not connect to FB page
The app refuses to connect to my FB page - the button doesn't even work!
Stored reply
Hi there, I'm sorry to hear that you're having problems with the POWr Facebook chat plugin! Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!
Other reviews by this reviewer0 total
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
- hmacbride0
Can't get the chat to the correct messenger
I had 2 profiles & have 1 ready to close as discovered should have had a FB Page which I now have. No matter what I do, the chat goes to the profile I'm deleting. If I remove messenger from that profile, I can't get anything. Can't find anyone to help.
Stored reply
Hi there! Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.
Other reviews by this reviewer0 total
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
- ejeekum
Not Satisfied. App just working as redirect for messenger page.
Reply to Response: LoL, no option to respond on review response from POWr team. Too bad to hear that again, I need to raise the concern to the support team. Thanks, POWr team, don't ave so much time for your not required loops. Not working on mobile screen. Most of the users are mobile users now and they cannot use this app. Poor customer support. It's for more than 02 days, no response from them. For desktop users, it directs to the messenger page. People don't like redirects. It should pop up for their messenger login authorizations and the messaging platform should be through this app only.
Stored reply
Hello, I'm sorry to hear that you're having problems with the Facebook Chat plugin! Please reach out to our support team at support@powr.io again and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!
Other reviews by this reviewer1 total
2 reviews across 2 apps 0 unpublished
App saves debit/credit card details for auto-renewal and no option for cancellation of auto-renewal.
Plan comparison
Pricing & Plans
Free plan available
Basic
Free
Free
- Choose 1: Facebook, WhatsApp, Telegram
- Custom button text
- Automated welcome message
Starter
$2.23 / month
$26.76 billed yearly Save 25% yearly$2.99 / month
- Remove POWR branding
- Choose 2: Facebook, WhatsApp, Telegram
- Custom background
Pro
$4.79 / month
$57.48 billed yearly Save 20% yearly$5.99 / month
- All of Starter +
- Connect all 3 chat platforms
- Custom chat triggers, delays
Detailed App featuresCompare all 12 structured features
| Feature | FreeBasic | Paid planStarter | Paid planPro |
|---|---|---|---|
| Connect Any Facebook Account | Included | Included | Included |
| Automated Welcome Message | Included | Included | Included |
| Customer SupportReceive support from POWR team via email or live chat. No AI answers are given. You are always speaking with a live human customer support team member. | 24/7 email support | Live chat support: No AI | Live chat support: No AI |
| Undo/redo edits | Included | Included | Included |
| Custom Button Text | Included | Included | Included |
| Remove POWR Branding | Not included | Included | Included |
| Custom Chat Icon | Not included | Included | Included |
| Chat Triggers | Not included | Included | Included |
| Custom Cover Image | Not included | Included | Included |
| Chat Delay | Not included | Not included | Included |
| Custom CSS & JS | Not included | Not included | Included |
| Trigger Details | Not included | Not included | Included |