SuperBot

By SuperBot

AI support agent that knows your store

Wix marketplace

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Pricing Free plan available
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Overview

About this App

SuperBot is an AI-powered customer support agent for your site. Once installed, it adds a chat widget where visitors can ask questions and receive instant answers drawn from your own content — your products, pages, blog posts, and any knowledge you add. It can help shoppers find products, check on orders, and get answers to common questions at any hour, even when your team is offline. Behind the widget is a full support workspace in your dashboard. Conversations arrive in a shared inbox where you can review what the AI has said and step in personally whenever a conversation needs a human touch. You can train the AI with approved answers, organize a knowledge base, and adjust the widget's appearance, languages, and business hours. Tools for capturing leads, managing customers, and reviewing analytics are included, giving you one place to handle support from first question to resolution. SuperBot aims to reduce time spent on repetitive questions and help visitors get answers without waiting. Every feature is available on every plan, including the free plan — paid plans simply raise your monthly conversation volume. Setup requires no code.

What the listing highlights

  • AI trained on your store content and product catalog
  • Live Chat Handoff
  • Product recommendations inside customer chats
  • Order Tracking Built In: Customers check order status right in the chat

Developer-written tags

  • AI chatbot
  • Customer support
  • Live chat
  • AI customer service
  • Help desk

Additional product media

Promotional media

SuperBot banner
Banner

Videos

Reviews

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Plan comparison

Pricing & Plans

Free plan available
Free

Basic

Free

Free

  • 200 conversations each month
  • Every feature included
  • All active integrations
Paid plan

Starter

$20 / month

$240 billed yearly Save 20% yearly

$25 / month

  • 2,000 conversations each month
  • Every feature included
  • All active integrations
Paid plan

Pro

$48 / month

$576 billed yearly Save 20% yearly

$60 / month

  • Unlimited conversations
  • Every feature included
  • All active integrations
Detailed App featuresCompare all 1 structured feature
Comparison of 3 pricing plans
FeatureFreeBasicPaid planStarterPaid planPro
Monthly conversationsThe number of customer conversations your AI agent can handle each calendar month.Up to 50 per monthUp to 2,000 per monthUnlimited
Displayed prices exclude tax where supplied.