Modalyst - Dropshipping

Reviewing Modalyst

Excellent support. Product choices they don’t have much in my niche, or the items have high shipping rates. Still learning how to fix this.

Don't Walk. Run.

Let's be straight about what happened here. We upgraded. We paid. We built. And then without a word, without a reason, and without so much as an explanation, they quietly knocked us back down to the free plan and kept charging us for the privilege of nothing. When we asked why... and more importantly, how long we'd been paying for a plan we weren't on... they had no answer. Zero. Just silence and confusion from a company that clearly has no idea what's happening on their own platform. The products are underwhelming, the support is a dead end, and the whole operation runs like nobody's actually in charge. We don't waste time on things that don't deliver and neither should you. Save your money. Find another app. This one isn't worth a second look.

Can't even get to set up

Nothing happens when I click complete set up- a blank page appears and that is the end of the line.

Muitos produtos não sincronizam

a maioria dos produtos simplesmente não sincronizam

Shipping costs are more than product prices

Not worth it. I'm not in the business of ripping my customers off.

Test

Oh, so bad...

I installed the app and everything looked OK, the only problem was the rating plug in that didn't showed... but that could be OK. Then I checked e.g. EU - EU opportunities in cosmetics = basically 0! I found a UK company Revitaleyes, claiming that ships from Germany (you know avoiding D&T), but when I checked their web store the retail prices were the same as cost of material on Modalyst... who would buy from me with 100% higher prices???? I deleted everything, not worth loosing time.

Don't Go Pro

Added Pro plan a few months ago, got my site feeling good, branded, updated descriptions and all... to only have a ton of suppliers leave without warning. I thought my account had a glitch, was talked to like I'm dumb, and then I show them a video shot of what is going on, to only be told vendors left without warning. How do you not have contracts or dates of renewal or some form of agreement with your suppliers?! As a single proprietor who does all the work, this is beyond unprofessionalism to my customers, all because you guys can't get it right with your suppliers. At least let us message suppliers directly in the future, so they can directly tell the retailers what's going on brand related, not just order related. You don't need to be the middleman on everything.

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LIKE

Love the product offerings - 3rd party API issues regarding shipping rates

I installed and set up the app within Wix and started selecting products to sync. However, I have a 2% sync rate due to an issue with transferring shipping data from the listing to the Modulyst listing, so I have 5 products out of 35 that would sync. Within the next few days of listing products, I will determine whether I will continue to utilize this app or remove the store functions for dropshipping and move dropshipping activities to Shopify.

Pro version is free when you are a Wix Premium Account

This is not immediately clear when you sign up. I thought they were charging me, but the Pro version of Modalyst is included in the Wix Premium subscription. Don't love that the products are all largely from Alibaba. Would rather have more sustainable options available. Also no way to sort based on items that are customizable.

Scammy - put me automatically at the Pro Plan for 3 years!

So I'm one of these people now making a negative review. I'm sure the app worked well, but I spent hours trying to downgrade it to the free version. I eventually deleted it.

não abre

é só comigo que o site não abre direito? quando vou mudar a descrição, valor, etc... ele abre uma página em branco e fica travado?

Won't Open

I keep clicking on open and nothing happening

Confusing

Good App

Good App

This app has one major flaw - Returns process is currently difficult, lengthy, many steps!

Very disappointed! The retailer is set up to fail when it comes to returns. The process is too difficult, lengthy, and requires too many steps all hinged on whether supplier replies to your communications. First there is a 14 day period in which your customer has to inform you they intend to return, & you in turn inform supplier by email. Wait 48 hours biting your fingers hoping supplier replies! The platform currently lacks supplier contact details, more importantly return addresses meaning if you cant get hold of supplier you are stuck with the returned item! Surely, such a poor set up in this day and age? We have recommended they create an easy returns portal, allow retailer or end customer to enter returns details - shipping tracking number, order number, item name, at a touch of a button activate returns. Customer returns are a legal right, NOT a permission request to supplier! Returns address should be a pre-requisite info as part of any product listing! Simples!

Horrible App

I can't believe this is promoted as the number 1 dropshipping solution and integrated into Wix as a "premium feature". Worst of all when I tried pro before I realized the multitude of flaws this app has and wanted to downgrade I was unable to and sent back and forth between Wix and Modalyst customer care only to have the AI tell me I could not downgrade and must cancel and remove it. It lacks simple options to set things like shipping unlike other apps which will ship from cheapest location, you cannot save filtered searches and they dont integrate with shipping apps wanting to provide their own shipping which makes a lot of products from Ali express and Alibaba inaccessible and I suppose $5 in the US is acceptable but having a 15 to 20 dollar shipping rate to other countries and then saying add that price into my pricing as a way to give customers free shipping is ludicrous. Why would they even buy my products if they are $20 more than my competitors? Waste of time/money

Waste of TIME & MONEY !

This app Ali, and AliExpress are all a waste of time and money. The integration with Wix is horrible. Unfortunately you won't know how horrible it is until a customer orders and then you find out it's going on 3 months and the customers'orders still haven't been processed. Now your store get the backlash. This isn't worth the troubles.