Importify - Easy Dropshipping

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

i These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

These Reviews were previously observed by App Market Index and Wix later supplied an unpublished state for them.

1. T

   tom34179 March 30, 2026, 23:53

   ★★★★★ 1.0 Unpublished

   I hate it

   The app makes it almost impossible to cancel. It puts you in a loop to go to premium subscriptions, back to cancel, back to subscriptions, ad nauseum. Customer service tells you the same thing. It's a joke.

   Stored reply

   1. ReplyMarch 31, 2026, 03:49

      Hi Tom, we're sorry about the frustrating experience. We completely understand — cancelling should be simple and straightforward. Unfortunately, Wix manages all app subscriptions directly, so we're unable to cancel them from our end. We know the process on Wix's side can be confusing at times. We've already contacted Wix on your behalf to cancel your subscription. You should see it resolved shortly. If you need anything else, feel free to reach out to us anytime at support@importify.com — we're always happy to help.

2. S

   successhopefor3 April 17, 2024, 19:14

   ★★★★★ 1.0 Unpublished

   I like this app

   Stored reply

   1. ReplyMay 5, 2024, 12:34

      We noticed you left a 1-star review. We're here to help if something wasn't right. Please email us at support@importify.com with any issues, and we'll do our best to fix it.

3. W

   whitemontalvo July 1, 2023, 08:11

   ★★★★★ 1.0 Unpublished

   Awful- Billed me before my 3 day trial ended even AFTER I had cancelled! Scammed me nearly $300

   So, I signed up late evening for the app service and was using the 3 day trial. (3 days= 72 hours to decide whether to keep it or not.) The app plan sign up page says (in summary) to delete the app from your WIX site before the 3 day trial is over to no be charged after the 3 day trial is up. I cancelled the trial in the way it was specified within the time limit before day 3 . (Warning: The instructions are *really* unclear too. A single short sentence is all there is to guide you on the cancelling process. No help articles either!) Lo and behold, Importify SNEAKILY CHARGED ME 2 DAYS (48 hours) INTO MY 3 DAY TRIAL!!!!! But since Importify had already started the charging process 24 hours ahead of when they should've, my bank finsished processing the transaction AFTER my cancellation! It *looked* like they waited until after the trial ended BUT the date on the invoice on WIX SHOWS I was charged on day 2!! I just called Wix's help center, explained it all, & was refunded my $294.75!

   Stored reply

   1. ReplyJuly 2, 2023, 13:43

      Thank you for your feedback regarding your recent experience with Importify on the Wix platform. We apologize for any confusion or inconvenience caused during your trial period. We would like to clarify that as an app on the Wix platform, Importify utilizes Wix's payment system to handle all transactions. This means that we do not directly handle the processing or charging of payments. We understand that you have already contacted Wix's help center and received a refund for the charge in question. We appreciate your understanding in this matter and want to assure you that we take customer experience seriously. If you have any further questions or concerns, please feel free to reach out to us.

4. A

   apeiron77 May 19, 2023, 13:56

   ★★★★★ 2.0 Unpublished

   Not so good experience

   I have installed the application on my site, but unfortunately if the supplier changed price the application doesn't give you any alert. moreover when you import a product from any market place, the app will add the product with another price for instance you import something with 1,99€ it will import at 199€ because the app doesn't recocnize comma. It is very hard working in this way, there is no any command to update whole prices you have to update them one by one Sorry I have opened several tickets but from Dublin told me it was a bug and it was not possible modify it .

   Stored reply

   1. ReplySeptember 9, 2023, 01:28

      Contact us and we will be happy to assist you, We don't have any pricing issues on our end, so it would be best if we can use remote desktop with you. We don't have any contact named Dublin, so we're unsure who you spoke with. You can contact us via this link https://importify.com/contact

5. L

   lexi229 April 2, 2023, 06:51

   ★★★★★ 2.0 Unpublished

   Can't even subscribe, 500 internal server error, for over a month!

   Was really looking forward to using Importify, but trying to pay for subscription has been impossible to date. Unfortunately if sign up doesn't flow smoothly then I'll leave it at that. Looks great, sounds great, but I can't even get it working or pay for a plan off the bat. Might look again at another date. Thanks. (Using WIX)

   Stored reply

   1. ReplyApril 2, 2023, 07:23

      Sorry for the bad experience, please contact us and let’s check together why you’re facing this. Contact us at https://importify.com/contact And let’s get it fixed for you. Waiting for your email.