Online Scheduling by vcita

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

i These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

These Reviews were previously observed by App Market Index and Wix later supplied an unpublished state for them.

1. M

   myamatthews April 23, 2022, 01:15

   ★★★★★ 1.0 Unpublished

   Does not work

   None of the instructional links work and neither does the app. I wish Acuity was on Wix :(...

   Stored reply

   1. ReplyMay 10, 2022, 07:55

      Hi myamatthews I do apologize for your experience. If you could please reach out to support@vcita.com and submit a ticket with the issue you are facing, we are more than happy to troubleshoot and find a solution to get you up and working again. Thank you! -vcita Support Team

2. J

   joseautohobbyshop February 22, 2022, 17:27

   ★★★★★ 1.0 Unpublished

   Doesn't work

   It's not working.

   Stored reply

   1. ReplyFebruary 22, 2022, 18:06

      Hello there joseautohobbyshop, I do apologize for your experience. If you could please reach out to support@vcita.com and submit a ticket with the issue you are facing, we are more than happy to troubleshoot and find a solution to get you up and working again. Thank you! -vcita Support Team

3. M

   mindbodymassagespa November 10, 2021, 07:34

   ★★★★★ 1.0 Unpublished

   Not what i was looking for

   I didnt see an option for promo codes, discounts etc, at the service section or check out. I would like to write off the discounts at the end of the year. I can only add a regular price or sale price to my services.

   Stored reply

   1. ReplyNovember 10, 2021, 13:44

      Hi, Coupons and pre-paid packages are features available on higher plans. You can view our standard plans and pricing here: https://www.vcita.com/pricing Without using those features, you could create different services at different prices with the discounts built-in to the service price. You can also send payment links or invoices for any amount required and with invoices you can add a discount percentage to line items.

4. G

   geigerwes September 4, 2020, 15:02

   ★★★★★ 1.0 Unpublished

   Not working

   All links to your website for help are not coming up.

   Stored reply

   1. ReplySeptember 4, 2020, 15:10

      Hi there! We're sorry to hear you are having trouble accessing help resources! Be sure to clear your cache and cookies and make sure you are using one of our supported browsers (Chrome, Firefox, Safari) to access the contact form and the Help Center. Please use this contact form to get in touch with our support team who may be able to help! https://www.vcita.com/contact - vcita Team

5. G

   gains5 July 24, 2020, 06:49

   ★★★★★ 1.0 Unpublished

   Hi, will the users able to select multiple days of same event in this app?

   Stored reply

   1. ReplyJuly 24, 2020, 11:09

      Group events can span multiple days. 1on1 appointments can be repeating (daily/weekly/etc) and clients can book on to each instance one at a time or staff can schedule a client on to multiple dates in one go.

6. B

   belvanihair June 25, 2020, 04:16

   ★★★★★ 1.0 Unpublished

   Booking multiple services at once?

   Hi, I am currently using Wix booking but it doesn't allow my customers to book multiple services at once. Is this possible with your app?

   Stored reply

   1. ReplyJune 25, 2020, 05:33

      Clients can only book one at a time, but after the first one they don't have to keep filling in all the same details each time.\ On your side, you can schedule repeating meetings with a client in one go. More details here: https://support.vcita.com/hc/en-us/articles/115011056548-Create-Recurring-Appointments-and-Events

7. M

   markmanson00 June 17, 2020, 20:28

   ★★★★★ 5.0 Unpublished

   Plugins for any type of business, very recommended.

   The strong point of this app that changed the course of my online classes, was the automated system that sends SMS notifications directly to my clients. I recommend the plugin for people that host online classes, but have clients that are forgetful as they really do appreciate the sms/text reminders, which leads to more people attending my classes.

   Stored reply

   1. ReplyJune 17, 2020, 21:57

      Hey there, Thank you so much for sharing your experience with the Contact Form! We really appreciate the feedback! If you ever need to connect, definitely click on Contact Us within your vcita dashboard! Thank you, vcita Support Team

8. J

   josephbrdm June 15, 2020, 20:43

   ★★★★★ 5.0 Unpublished

   Best meeting plugin that you can find on Wix.

   I didn't know that this plugin has also auto detection for customer timezone, this helps a lot since my business is international and most of the time I had trouble arranging meetings according to my and clients timezone.

   Stored reply

   1. ReplyJune 15, 2020, 21:32

      Hello! Thank you for taking the time to leave feedback. The timezone is a great feature we have for scheduling, which allows businesses to not worry about the times the client is viewing. This can also be turned off if needed. You can review our article here if too for more information: https://support.vcita.com/hc/en-us/articles/227896468-Working-with-Time-Zones We're glad to hear the feature is working well for your workflow! Thank you again for taking the time to leave feedback, and have a wonderful day! - vcita Team

9. M

   markwright22 June 14, 2020, 20:54

   ★★★★★ 5.0 Unpublished

   Online consulting recommended

   Excellent plugin for those who run a online consulting company.

   Stored reply

   1. ReplyJune 15, 2020, 06:26

      Thank you for the great feedback. We appreciate it!

10. D

    daviddejays June 12, 2020, 23:35

    ★★★★★ 5.0 Unpublished

    My clients feel welcomed

    Its very good that my clients can directly appoint meetings without the need of calling. A lot of them have told me that I did good thing making this possible. Thank you vcita team :)

11. S

    sazidalakber June 11, 2020, 20:11

    ★★★★★ 5.0 Unpublished

    I like it very much!!!

    Scheduling meetings and other work related stuff is important and this plugin in saves me a lot of time. I also have received positive feedback from my clients that told me that the reason why they work with me is because I'm always on time with meetings and deadline work delivery. All this is thanks to this plugin I found randomly by searching the store.

12. B

    benphillips1235 June 10, 2020, 21:54

    ★★★★★ 5.0 Unpublished

    Easy to use and install.

    As a person that does not deal much with online technology, I was lucky to find this plugin. It does help me out a lot with my small agency and we have cut out some terrible paper work of writing down schedules for meetings with clients. Highly recommended if you run a online agency or consultant agency.

    Stored reply

    1. ReplyJune 10, 2020, 22:32

       Hello! Thank you so much for taking the time to leave a review. We are glad this plugin is working well for your business. We're happy to have you be a part of vcita! We're constantly improving our plugin, so look out for our updates. Thank you again for your feedback. Have a wonderful day! - vcita Team

13. G

    ghostfacewriter February 6, 2019, 14:04

    ★★★★★ 1.0 Unpublished

    Payment

    How often would you have to pay $12+

    Stored reply

    1. ReplyFebruary 6, 2019, 14:25

       Hi! Thank you for your question. We have a Monthly & Annual subscriptions. Please click the following link to view our pricing page: https://www.vcita.com/pricing

14. C

    chohosung1 November 1, 2017, 04:06

    ★★★★★ 5.0 Unpublished

    Booking + Scheduling Pro MEDIA N

    Booking + Scheduling Pro THANK YOU FOR GOOD APP MEDIA N http://mediabridgenews.com

15. K

    kmockford8 September 26, 2017, 10:07

    ★★★★★ 3.0 Unpublished

    I have customers that purchase set time experiences with us from several suppliers.

    I have customers that purchase set time experiences with us from several suppliers. 1) can I ask who they got the voucher from (select from a list) 2) once they select the supplier can i ask questions like voucher duration purchased ,voucher code,voucher pin,voucher expiry date. 3) can I put a gap between bookings (several minutes to reset the systems) 4)can i give an upgrade option (alterations to bookings upgrade to a longer time) 5) if the expiry date is after the booking date can I set an alarm and not take the booking 6)in the question field can i set a template to make sure the info is correct before accepting the booking.

    Stored reply

    1. ReplySeptember 26, 2017, 10:17

       Hi there! Thank you for reaching out. 1. Yes. You can define a custom drop down field per service or in the client card and make it mandatory. 2. Unfortunately we do not have branched drop down option, but you can create these fields in the relevant service and make them optional or make them mandatory but with an "N\A" option. 3. Indeed you can. On the service set-up page you can add preparation time for the service that will allow you the needed gap between appointments. 4. Unfortunately no. You can add that as a field to be populated when scheduling this service, and manually follow up by moving the client to a different service. 5. We have a coupons feature that you can use. The system will not accept expired coupons. 6. You can set appointments to be accepted automatically or manually. If you choose the manual option you can review the information before accepting the booking. Kind regards,

16. A

    angsoh August 15, 2017, 20:03

    ★★★★★ 3.0 Unpublished

    Can customer select their timezone?

    I have customers in many timezones. Is the customer able to select their timezone and upgrade my calendar with the accurate info for the appointment in my timezone?

    Stored reply

    1. ReplySeptember 8, 2017, 22:16

       Thanks for checking in with your question. The short answer is yes. This is one of our keys since we serve professionals and their customers around the world. The longer answer depends on your account settings. For our professionals who only serve local customers, you can set the interface to never ask for a time zone. In your case, you'll want that option unchecked so that the customer is prompted to confirm their time zone at the time of booking. Here's a link to help explain where to check that setting: https://support.vcita.com/hc/en-us/articles/227896548-Get-to-know-my-calendar-options As always, if you have further questions, please use the "Contact Us" button from your vCita dashboard to open a ticket directly with our support team. Thanks for choosing vCita!

17. S

    shivagam July 19, 2017, 22:23

    ★★★★★ 3.0 Unpublished

    Limit of participant & Cancelation

    I have 3 doubts: 1) Can I set up a maximum participant to an event or appoitment? 2) Can my clients cancell their reservation by themselves? 3) Can I create different calendars so I can show one to some clients and another to others?

    Stored reply

    1. ReplyJuly 20, 2017, 04:06

       Hi there, Thank you for reaching out. 1. Yes you can. You can create a group events where you can set a limit to the amount of participants. You do this under settings > services > create a group event. 2. Yes they can. Clients get an email with the booking details and are offered an option to cancel it or reschedule it. I recommend you test this by creating a demo client that you can access the inbox of their email and see how this looks and feels. 3. Yes you can. This is a flexibility you have with our platinum plan.

18. D

    davidhuan7 June 30, 2017, 06:35

    ★★★★★ 1.0 Unpublished

    PAYMENT IN OTHER CURRENCY

    COULD YOU HAVE MORE DIFFERENT CURRENCY PAYMENT OR OPEN OPTION INSTEAD OF ONLY US DOLLARS?

    Stored reply

    1. ReplyJune 30, 2017, 18:50

       Hello, You are able to select a currency other than USD, within the Payments Settings. I nam including a link to one of our Payments & Invoicing articles, the lists all available currencies (the availability of the currency is dependent on the payment gateway you choose to use): https://support.vcita.com/hc/en-us/articles/227896188-What-currencies-can-be-used-with-vCita- Thanks! Jayne

19. J

    juniorsaocarlos June 27, 2017, 17:39

    ★★★★★ 2.0 Unpublished

    AGENDAMENTOS RECORRENTES

    è possivel criar agendamentos recorrentes para serviços individuais? O Booking só permite criar agendamentos recorrentes para serviços em grupo, mais isso no meu caso é muito ruim, pois trabalho com agencia de empregadas e a maioria dos clientes tem plano mensal e eu tenho que fazer os agendamentos recorrentes manualmente e da muito trabalho, principalmente quando preciso remanejar a agenda de uma funcionaria para outra funcionária. Seria muito útil liberar a função de agendamentos recorrentes para todos os serviço, seria muito útil para muitas pessoas. Obrigado

    Stored reply

    1. ReplyJuly 10, 2017, 22:09

       O agendamento flexível para serviços recorrentes está atualmente em estágios finais de desenvolvimento para tornar isso possível sem tomar várias medidas manualmente para cada cliente ou membro da equipe. Mantenha seus olhos abertos para uma notificação no aplicativo quando este novo novo recurso for ativado ou ingressar no nosso grupo do Facebook. Se você precisar de assistência adicional, abra um ticket do painel do seu vCita clicando em Ajuda no canto superior direito e depois entre em contato com o menu fly-out. Flexible scheduling for recurring services is currently in the final stages of development to make this possible without taking several steps manually for each client or staff member. Keep your eyes open for an in-app notification when this great new feature goes live or join our Facebook group. If you need additional assistance, please open a ticket from your vCita dashboard by clicking Help in the upper right, then Contact Us in the fly-out menu.

20. L

    lufraga May 11, 2017, 22:55

    ★★★★★ 1.0 Unpublished

    Can my clients make 2 appointments in the same place consequently?

    I want my clients to be able to make 2 appointments in the same place one after the other, can I do that with this app. But also put intervals of times between appointments that don't take place in the same house?

    Stored reply

    1. ReplyMay 28, 2017, 10:48

       Hello, In order to schedule 2 appointments, the client needs to book one appointment, then continue to book the other appointment. You can also edit the service itself and make sure that in the Duration settings you add "Preparation time", for the intervals you were looking for.