Online Scheduling by vcita

By vcita Inc.

The easiest way to book your services online

Wix marketplace

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • adiCollection adicollection
  • Cactus False cactus-false
  • Adi App List 2 adi-app-list-2
  • Random Test random-test
  • test123 test123
  • Cactus Eli cactus-eli
  • supported by wix studio supported-by-wix-studio
App Market Index analysis
  • Suspicious unpublished review pattern
Rating
Rated 2.82 out of 5 from 194 reviews.
Pricing From $19 / month 14-day free trial
Marketplace Currently listed

Overview

About this App

vcita Online Scheduling Overview Get booked directly from your website with a powerful online scheduling widget that showcases your services, presents your availability, and lets clients book on the spot. vcita offers more than just scheduling… vcita offers a complete all-in-one business management solution for small businesses. With vcita, you can manage your client records & communication, collect payments, organize bookings, and send marketing campaigns that grow your business all from one app. vcita helps over 150K businesses save time, organize their workdays, and build a business they're proud of. Check our pricing to find the plan that works best for you.

What the listing highlights

  • Display an unlimited number of services, including descriptions, prices, and pictures
  • Your schedule will only show available slots, to avoid double bookings and rescheduling
  • Capture the information you need with custom intake forms
  • Working with a team? Show available slots for your different team members

Developer-written tags

  • scheduling
  • calendar
  • booking
  • schedule
  • appointment

Additional product media

Promotional media

Videos

Reviews

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
Rated 2.82 out of 5 from 194 reviews.
  1. 5 stars
    47.4% 92 reviews
  2. 4 stars
    23.2% 45 reviews
  3. 3 stars
    13.9% 27 reviews
  4. 2 stars
    2.6% 5 reviews
  5. 1 star
    12.9% 25 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 0 (percentage unavailable) vs previous 30 days

0 Reviews in the selected 30 days and 0 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 238 preserved Reviews with at least one stored reply. Median and P75 use 176 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
176
Median first reply
6.8 hours
P75 first reply
2.2 days

Stored publication state

Current stored state across 238 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
194 81.51%
Unpublished
44 18.49%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 92 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 92 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 92 stored published 5★ Reviews.
0 0%
Suspicious unpublished 9 of 238 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
9 3.78%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
88
Peak Review month
Oct 2014 · 22

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Suspicious0 Reviews currently classified as Suspicious, grouped by their original Review month.
Suspicious monthly activity.
Very suspicious0 Reviews currently classified as Very suspicious, grouped by their original Review month.
Very suspicious monthly activity.
Extremely suspicious0 Reviews currently classified as Extremely suspicious, grouped by their original Review month.
Extremely suspicious monthly activity.
Suspicious unpublished9 Stored unpublished 5-star Reviews, independent of cross-App relationships. Ordinary strength uses published Reviews; an App can carry both kinds of evidence.
Suspicious unpublished monthly activity.
Unpublished44 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

  1. laughammer
    2.0

    Too many restrictions, not enough freedom.

    I can't set the appointments how I want them, it's far far too restrictive.

  2. ngochau5
    1.0

    Does not do what i need and very hard to access

    This made it seem like I could create an app module for clients to book through my site, it cannot. And it's proving very difficult to access to account to cancel.

    Stored reply

    1. Reply

      Hello there ngochau5, Thank you so much for your feedback and I do sincerely apologize for the experience here. If you could be so kind as to reach out to support@vcita.com, our support team will be more than happy to assist with any questions or concerns you have! Thank you! -vcita Support Team

  3. fmediabiz
    5.0

    Exactly what I needed.

    I was looking for a good appointment scheduling addon for my landing pages, and vcita's addon is just perfect, I love the fact that it was easy to add and my potential clients can book a meeting with ease.

  4. tzachtempo
    5.0

    I just love it!

    It made scheduling appointments with my clients so much easier! They can schedule the appointments for the services they want by themselves and reschedule if needed without reaching out to me.

  5. schlipsundschleier
    1.0

    It doesnt work.

    Stored reply

    1. Reply

      Hello there, Thank you for reaching out! I do apologize to hear the application is not working for you. For our team to assist - please reach out to us at support@vcita.com with the email address you use to log into vcita and the issue. Our support team is ready! Thank you, -vcita Product Support

  6. mikeymota09
    1.0

    DON'T PAY FOR FULL YEAR UNTIL YOU'RE SURE IT WORKS FOR YOU!

    I'll keep it brief but the setup is horrendous, very archaic. Onboarding was horrible. It only accepts payment through PayPal. Sending quotes and invoices is a nightmare. You can't customize the way the emails look. Everything is generic. For how INSANELY expensive it is, you'd think they'd at least get one thing right but they don't. Pathetic excuse for "customer support". I would tell everyone I have ever met to not use this software if I could.. Maybe I'll have shirts made.

    Stored reply

    1. Reply

      Hello there, Thank you so much for your response and we apologize for your experience here at vcita. If you could reach out to support@vcita.com, we are more than happy to support you through these items. Thank you, -vcita Support

  7. ray2262
    1.0

    Harder use. Poor service. Fewer features. Costs 2x Vagaro or Calendy.

    Only two hours a day of abysmal phone support. Company is just waiting to die as they don't incorporate features of competitors like Vagaro or Calendy and charge 2x what competitors charge. Only discovered how I should have switched from VCita due to their horrible customer service forcing me to find a service that could let me pay with my debit card.

    Stored reply

    1. Reply

      Hi there! Sorry to hear about your experience. We are committed to your success and our teams work tirelessly to provide any assistance needed. As well as phone support, we also provide live chat and ticket/email support. We do our best to respond fast, and are usually able to answer requests within one business day. Please let us look into your case, find out what went wrong and what we can do to improve. Please use this link to share your experience: https://support.vcita.com/hc/en-us/requests/new Thank you!

  8. moviemachine33
    5.0

    Makes scheduling for my clients super easy!

    Vcita's online scheduling app is a huge time saver for my business. Because of this tool, I don't have to worry about juggling appointments, and my clients can easily book my services at the times they want. Would highly recommend to anyone looking for an easy way to automate scheduling for their business.

  9. bentleybackyard
    5.0

    Has greatly helped automate scheduling!

    The vcita Online Scheduling calendar is amazing. I added it to my website, in need of a scheduler that would help automate the scheduling portion of my work-days. It has done just and more! I would definitely recommend to anyone in need of a scheduling assistant.

  10. znelsonmrg
    5.0

    Great App! Must have for easy scheduling!

    The vcita scheduling app is easy to use and has allowed me automate a part of my business that used to take up a lot of my time. I can now allow clients to pick a time that works for them based on my availability. This app is a must have if you want to increase productivity and the number of clients you are working with. Managing my calendar has never been so easy.

  11. bbveteransadvocates
    1.0

    Very slow loading time & no support replies

    This app was working well until recently. It now takes an EXTREMELY long time to load on the website (regardless of whichever computer or phone I visit the site on). Potential leads do not wait for the app to load before leaving the site - costing us. I have a support ticket raised with Vcita (#243595) but no one replies. I have followed up many times but there has been no support/help. Would recommend this app only if their support team was better...

    Stored reply

    1. Reply

      Hi, Apologies for the delay. We've responded to your ticket in vcita.

  12. mlbgrad2007
    5.0

    Meets my Cleaning Business needs

    The system is user friendly and very intuitive. That is a big plus for when starting a business, it's already hard enough getting all the pieces moving smoothly. Vcita has had wonderful customer service from the day I used the free version. I had no problem investing further just for that fact alone. Even when I came across a moment that I needed a feature added to better suit my clients, vcita was able to provide it for me with no additional charge. I am thankful I chose them for my business and client's needs!

    Stored reply

    1. Reply

      Thanks for your feedback, we're glad you like it! :)

  13. jmb884
    1.0

    Really expensive & lacking support.

    I feel like every turn I take, there's another feature I have to pay for. Their team frequently ignores support tickets and doesn't respond. Despite those red flags, after paying, we still can't get any decent support.

    Stored reply

    1. Reply

      Hi, We don't intentionally ignore support tickets, but if you created a ticket and did not get a reply then please let us know so we can look into that. You can contact us here: https://www.vcita.com/contact We also offer live chat support which you can access through our help center when logged in to your vcita account: https://support.vcita.com/hc/en-us You can view vcita plans and the features included with each, on our main pricing page here: https://www.vcita.com/pricing Note that you do not need both a subscription through Wix for the vcita app and another through vcita, you can just go with whichever one better suits your requirements.

  14. support85301
    3.0

    Its ok

    This isnt a free app like WIX would lead you to believe. You get 5 free bookings and then it locks your scheduler. When I first added it I also got a ridic amount of emails and a phone call about my experience using it, meanwhile I had JUST added it days prior. The platform isnt great, it's a bit confusing trying to view the client profiles and all of their information and setting up the forms is a bit weird too. It's been so convenient having this auto booking on my site but I dont think I will continue using it and will have to look for something else.

    Stored reply

    1. Reply

      Hi there! Sorry to hear you had a less than optimal experience! For the best experience, make sure to log in at https://www.vcita.com/ on desktop, using Chrome, Firefox or Edge. If you are still having issues with the platform, do reach out to our support team. They can help! https://bit.ly/3eWmgIM vcita offers a free two-week trial (no credit card required), after which we have several plans to choose from depending on your budget and business size. Take a look! https://www.vcita.com/pricing - vcita Team

  15. aurorasagradaconta
    1.0

    Péssimo

    Tive problemas no primeiro dia de uso, não consigo ativar o Paypal, meus clientes não conseguem agendar, e te cobram para fazer absolutamente TUDO. Certamente se vê que não vale o investimento. SE VOCÊ AMA O SEU TEMPO, NÃO USE ESSE LIXO.

    Stored reply

    1. Reply

      Ei! Lamento saber que você teve problemas com sua conta vcita! Ficaríamos felizes em ajudá-lo a autenticar sua conta do PayPal com vcita e configurar sua disponibilidade e serviços! Entre em contato com nossa equipe de suporte para que eles possam ajudar na investigação: https://bit.ly/3eWmgIM A vcita oferece um teste gratuito de duas semanas (sem necessidade de cartão de crédito), após o qual temos vários planos para escolher dependendo do seu orçamento e tamanho da empresa. Dê uma olhada! https://www.vcita.com/pricing (traduzido com google tradutor)

  16. slee0703
    1.0

    expensive for its quality

    I upgraded to do sms reminders but after 2 months of use, they changed the SMS reminder system to business plan which is $45 a month. powerdiary is cheaper

    Stored reply

    1. Reply

      Hi there, Sorry for any confusion or inconvenience here. You will get booking confirmation SMS on the Essentials plan, which starts at $19 per month if billed annually, however SMS reminders are available on the business plan. vcita offers a number of packages to suit businesses large and small and we offer a range of services from marketing to payments, scheduling and more! Take a look at our pricing page for more information: https://www.vcita.com/pricing - vcita Team

  17. hello54886
    3.0

    Necesito ayuda

    Me gustaría saber de que manera me puede ayudar este calendario con la tienda que trae wix, quiero de alguna manera gestionar paquetes turísticos desde wix y me gustaría que atraves del calendario los clientes puedan reservar y que puedan pagar el servicio. espero su respuesta

    Stored reply

    1. Reply

      Hola, ¡Puedes configurar los servicios y la programación en vcita y conectar la programación de vcita a tu sitio web Wix! Inicie sesión o cree una cuenta en https://www.vcita.com/ para comenzar. Contáctenos con cualquier pregunta adicional en https://www.vcita.com/contact - vcita Team

  18. kansascityastrology
    1.0

    Really?

    come on guys! i paid $540/annual today through Wix and the app won't load. Wix investigated the issue and said I had to get in touch with vCita. I contacted vCita through the form and I got automated replies with links to articles unrelated to my problem. The app simply doesn't load even though I paid. Help!

    Stored reply

    1. Reply

      Hi there, Please get in touch with vcita support at https://www.vcita.com/contact and a human representative will get in touch with you shortly! In the meantime, please try clearing your browser cache and cookies and for best results, try using Google Chrome. - vcita Team

  19. udeliverme
    1.0

    Déçu le bouton "Planifier" ne fonctionne pas

    Le bouton "Planifier" installer sur ma page d'accueil ne fonctionne pas Le problème n'a pas été résolu assez rapidement (ça fait 4 jours) Merci de me rembourser

    Stored reply

    1. Reply

      Salut! Merci de nous contacter. Désolé d'apprendre que vous rencontrez des difficultés avec le bouton de planification! Il existe un certain nombre de facteurs qui peuvent affecter votre disponibilité pour la planification, que vous pouvez configurer dans vos paramètres vcita. Notre équipe d'assistance peut examiner votre compte et découvrir ce qui pourrait se passer. Veuillez les contacter au https://www.vcita.com/contact - vcita Team

  20. igorzntn
    4.0

    Multiple cosultants

    Hi, I'm testing out a trial version but can't see if I'd be able to add multiple staff members to the service. (we have four consultants each having their own separate schedules). Is it possible to assign different staff roles to the Wix vCita app? As for the consultants, can they manage their own schedule, services and clients? Is there an option for clients to fill in a form (specifying their needs) and make a payment for the service once it's approved by consultants after reviewing client requests?

    Stored reply

    1. Reply

      Hi there, Thanks for your review! Yes, vcita can support multiple staff members! The Platinum plan supports up to five staff members. You can review our pricing and features here: https://www.vcita.com/pricing It is possible to assign roles to your staff members and they can each have their own schedules, services and clients. You can set up the details in your vcita account by logging in at vcita.com. https://support.vcita.com/hc/en-us/articles/115000805528-Setting-Staff-Roles-and-Permissions vcita also supports intake forms and online payments. https://support.vcita.com/hc/en-us/articles/360050658274-The-Scheduling-Intake-Form If you have additional questions or would like to explore any of these areas in more detail, I recommend reaching out to our support team at https://www.vcita.com/contact - vcita Team

Plan comparison

Pricing & Plans

From $19 / month14-day free trial
Paid plan

Online Scheduling

$15 / month

$180 billed yearly Save 21% yearly

$19 / month

  • Full online scheduling solution
  • Business calendar
  • Reminders & follow ups
Detailed App featuresCompare all 10 structured features
Comparison of 1 pricing plan
FeaturePaid planOnline Scheduling
Client portalLet clients schedule, pay, share documents and take any action online from a friendly, secured portalIncluded
Mobile appReceive instant notifications for incoming booking requests, respond right away and manage your calendar on-the-go. Available for iOs & AndroidIncluded
Customisable booking preferencesSet up your availability and display options, take buffer time between meetings, set up booking and cancellation policyIncluded
Client Management (CRM)Store client records, data and activity history in a an advanced CRM hubIncluded
Sync Google calendar / iCal / OutlookSync your existing Google calendar, iCal, Outlook or any other calendarIncluded
Unlimited service typesOffer any service type: online, 1:1 appointments, group classes and events. Include availability, price & location for each service you offerIncluded
Unlimited online schedulingLet clients schedule, reschedule or cancel bookings from your website, social media or client portalIncluded
Automatic reminders & followupsSend clients automated email reminders to reduce no shows and last minute cancellations. Boost repeat business by sending clients post-meeting follow-upsIncluded
Business CalendarSync your existing calendar and manage your business calendar and availability from a centralized dashboardIncluded
Personalized branding and online appearaAdd your brand colors and logo to your online scheduler, website widget and business pageIncluded
Displayed prices exclude tax where supplied.