Online Scheduling by vcita
By vcita Inc.
- Suspicious unpublished review pattern
Product media
Screenshots
1 of 5




Overview
About this App
vcita Online Scheduling Overview Get booked directly from your website with a powerful online scheduling widget that showcases your services, presents your availability, and lets clients book on the spot. vcita offers more than just scheduling… vcita offers a complete all-in-one business management solution for small businesses. With vcita, you can manage your client records & communication, collect payments, organize bookings, and send marketing campaigns that grow your business all from one app. vcita helps over 150K businesses save time, organize their workdays, and build a business they're proud of. Check our pricing to find the plan that works best for you.
What the listing highlights
- Display an unlimited number of services, including descriptions, prices, and pictures
- Your schedule will only show available slots, to avoid double bookings and rescheduling
- Capture the information you need with custom intake forms
- Working with a team? Show available slots for your different team members
Additional product media
Promotional media
Videos
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 0 (percentage unavailable) vs previous 30 days0 Reviews in the selected 30 days and 0 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 238 preserved Reviews with at least one stored reply. Median and P75 use 176 Reviews with valid dated stored replies. Reply authorship is not inferred.Stored publication state
Current stored state across 238 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 194 81.51%
- Unpublished
- 44 18.49%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.- Suspicious 0 of 92 stored published 5★ Reviews.
- 0 0%
- Very suspicious 0 of 92 stored published 5★ Reviews.
- 0 0%
- Extremely suspicious 0 of 92 stored published 5★ Reviews.
- 0 0%
- Suspicious unpublished 9 of 238 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
- 9 3.78%
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 88
- Peak Review month
- Oct 2014 · 22
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Review intelligence over time
Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Suspicious | Unpublished | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | Suspicious | Very | Extremely | Unpublished | |||
| Nov 2013 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2013 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2014 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2014 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2014 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2014 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2014 | 3 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2014 | 2 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jul 2014 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2014 | 3 | 0 | 0 | 0 | 1 | 2 | 0 | 0 | 0 | 0 | 0 |
| Sep 2014 | 4 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2014 | 22 | 17 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2014 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2014 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2015 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Feb 2015 | 3 | 0 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 |
| Mar 2015 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2015 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2015 | 11 | 6 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2015 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2015 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 0 |
| Aug 2015 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 2 |
| Sep 2015 | 2 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Oct 2015 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Nov 2015 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2015 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2016 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 10 |
| Feb 2016 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2016 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2016 | 6 | 0 | 2 | 2 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| May 2016 | 2 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2016 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 0 |
| Jul 2016 | 3 | 1 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2016 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2016 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2016 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2016 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2016 | 4 | 1 | 0 | 1 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Jan 2017 | 3 | 1 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2017 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2017 | 2 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2017 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| May 2017 | 3 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jun 2017 | 3 | 1 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 5 |
| Jul 2017 | 3 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2017 | 3 | 0 | 0 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Sep 2017 | 3 | 0 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2017 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2017 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 |
| Dec 2017 | 3 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 13 |
| Jan 2018 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2018 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2018 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2018 | 12 | 10 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| May 2018 | 4 | 1 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2018 | 3 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jul 2018 | 4 | 0 | 0 | 2 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Aug 2018 | 3 | 1 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Sep 2018 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2018 | 4 | 2 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Nov 2018 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2018 | 3 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jan 2019 | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2019 | 4 | 1 | 1 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 1 |
| Mar 2019 | 6 | 4 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2019 | 4 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2019 | 4 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2019 | 2 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2019 | 7 | 2 | 1 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2019 | 5 | 0 | 4 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2019 | 2 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2019 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2019 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2019 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2020 | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2020 | 4 | 1 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2020 | 4 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2020 | 2 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2020 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2020 | 8 | 6 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 6 | 6 |
| Jul 2020 | 2 | 0 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Aug 2020 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2020 | 2 | 0 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 3 |
| Oct 2020 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2020 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Dec 2020 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jan 2021 | 2 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Feb 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2021 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jul 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2021 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2021 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Nov 2021 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Dec 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2022 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Feb 2022 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Mar 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2022 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| May 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2022 | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2022 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Sep 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2023 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Nov 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2024 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 3 |
| May 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2024 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2025 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Apr 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2025 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
- ngochau5
Does not do what i need and very hard to access
This made it seem like I could create an app module for clients to book through my site, it cannot. And it's proving very difficult to access to account to cancel.
Hello there ngochau5, Thank you so much for your feedback and I do sincerely apologize for the experience here. If you could be so kind as to reach out to support@vcita.com, our support team will be more than happy to assist with any questions or concerns you have! Thank you! -vcita Support Team
- schlipsundschleier
It doesnt work.
Hello there, Thank you for reaching out! I do apologize to hear the application is not working for you. For our team to assist - please reach out to us at support@vcita.com with the email address you use to log into vcita and the issue. Our support team is ready! Thank you, -vcita Product Support
- mikeymota09
DON'T PAY FOR FULL YEAR UNTIL YOU'RE SURE IT WORKS FOR YOU!
I'll keep it brief but the setup is horrendous, very archaic. Onboarding was horrible. It only accepts payment through PayPal. Sending quotes and invoices is a nightmare. You can't customize the way the emails look. Everything is generic. For how INSANELY expensive it is, you'd think they'd at least get one thing right but they don't. Pathetic excuse for "customer support". I would tell everyone I have ever met to not use this software if I could.. Maybe I'll have shirts made.
Hello there, Thank you so much for your response and we apologize for your experience here at vcita. If you could reach out to support@vcita.com, we are more than happy to support you through these items. Thank you, -vcita Support
- ray2262
Harder use. Poor service. Fewer features. Costs 2x Vagaro or Calendy.
Only two hours a day of abysmal phone support. Company is just waiting to die as they don't incorporate features of competitors like Vagaro or Calendy and charge 2x what competitors charge. Only discovered how I should have switched from VCita due to their horrible customer service forcing me to find a service that could let me pay with my debit card.
Hi there! Sorry to hear about your experience. We are committed to your success and our teams work tirelessly to provide any assistance needed. As well as phone support, we also provide live chat and ticket/email support. We do our best to respond fast, and are usually able to answer requests within one business day. Please let us look into your case, find out what went wrong and what we can do to improve. Please use this link to share your experience: https://support.vcita.com/hc/en-us/requests/new Thank you!
- bbveteransadvocates
Very slow loading time & no support replies
This app was working well until recently. It now takes an EXTREMELY long time to load on the website (regardless of whichever computer or phone I visit the site on). Potential leads do not wait for the app to load before leaving the site - costing us. I have a support ticket raised with Vcita (#243595) but no one replies. I have followed up many times but there has been no support/help. Would recommend this app only if their support team was better...
Hi, Apologies for the delay. We've responded to your ticket in vcita.
- jmb884
Really expensive & lacking support.
I feel like every turn I take, there's another feature I have to pay for. Their team frequently ignores support tickets and doesn't respond. Despite those red flags, after paying, we still can't get any decent support.
Hi, We don't intentionally ignore support tickets, but if you created a ticket and did not get a reply then please let us know so we can look into that. You can contact us here: https://www.vcita.com/contact We also offer live chat support which you can access through our help center when logged in to your vcita account: https://support.vcita.com/hc/en-us You can view vcita plans and the features included with each, on our main pricing page here: https://www.vcita.com/pricing Note that you do not need both a subscription through Wix for the vcita app and another through vcita, you can just go with whichever one better suits your requirements.
- aurorasagradaconta
Péssimo
Tive problemas no primeiro dia de uso, não consigo ativar o Paypal, meus clientes não conseguem agendar, e te cobram para fazer absolutamente TUDO. Certamente se vê que não vale o investimento. SE VOCÊ AMA O SEU TEMPO, NÃO USE ESSE LIXO.
Ei! Lamento saber que você teve problemas com sua conta vcita! Ficaríamos felizes em ajudá-lo a autenticar sua conta do PayPal com vcita e configurar sua disponibilidade e serviços! Entre em contato com nossa equipe de suporte para que eles possam ajudar na investigação: https://bit.ly/3eWmgIM A vcita oferece um teste gratuito de duas semanas (sem necessidade de cartão de crédito), após o qual temos vários planos para escolher dependendo do seu orçamento e tamanho da empresa. Dê uma olhada! https://www.vcita.com/pricing (traduzido com google tradutor)
- slee0703
expensive for its quality
I upgraded to do sms reminders but after 2 months of use, they changed the SMS reminder system to business plan which is $45 a month. powerdiary is cheaper
Hi there, Sorry for any confusion or inconvenience here. You will get booking confirmation SMS on the Essentials plan, which starts at $19 per month if billed annually, however SMS reminders are available on the business plan. vcita offers a number of packages to suit businesses large and small and we offer a range of services from marketing to payments, scheduling and more! Take a look at our pricing page for more information: https://www.vcita.com/pricing - vcita Team
- kansascityastrology
Really?
come on guys! i paid $540/annual today through Wix and the app won't load. Wix investigated the issue and said I had to get in touch with vCita. I contacted vCita through the form and I got automated replies with links to articles unrelated to my problem. The app simply doesn't load even though I paid. Help!
Hi there, Please get in touch with vcita support at https://www.vcita.com/contact and a human representative will get in touch with you shortly! In the meantime, please try clearing your browser cache and cookies and for best results, try using Google Chrome. - vcita Team
- udeliverme
Déçu le bouton "Planifier" ne fonctionne pas
Le bouton "Planifier" installer sur ma page d'accueil ne fonctionne pas Le problème n'a pas été résolu assez rapidement (ça fait 4 jours) Merci de me rembourser
Salut! Merci de nous contacter. Désolé d'apprendre que vous rencontrez des difficultés avec le bouton de planification! Il existe un certain nombre de facteurs qui peuvent affecter votre disponibilité pour la planification, que vous pouvez configurer dans vos paramètres vcita. Notre équipe d'assistance peut examiner votre compte et découvrir ce qui pourrait se passer. Veuillez les contacter au https://www.vcita.com/contact - vcita Team
- mwstewart0719
Non-functional
THE app I wanted to install but it does not work. Both 'Settings' and installed app show error "Oops! Something went wrong... ...having problems, try later, call support..." Maybe I'll try another time. :(
Apologies for the inconvenience. Our developers are looking into this issue that affected you, which appears to be intermittent. If you still experience this error, please feel free to open a support ticket with us directly, and we will be happy to help resolve this for you.
- cat2219
Complete Scam
STAY FAR AWAY FROM THIS COMPANY SCAM, they offer a free 14 day trial and SCAM you out of your money with fine print about conditions that are no where to be seen when opting for the 14 day trial! Everything they do when you first explore the platform prompts you to upgrade to premium with a 14 day trial. So of course I upgrade, because how can I know if the system will work for what I need without testing the trail. NO WHERE in the process does is state that upgrading to the monthly trial will not qualify you for the FREE TRIAL. SO alas, I check it out and a few days go by and realize this system is way to limited and will not work for what I need. I need to cancel my account. So I cancel on day 10 (well within the 14 day trial), and they get back to me stating that they will not refund me my $60 because I signed up for the monthly subscription as opposed to the annual subscription. COMPLETE SCAM of a service. Also be aware they only allow up to 2 staff as an add on option, with in the upgraded account. They do not allow for a place for clients to make deposits. They do not allow for any customizing on the booking form itself, only on the client cards. Very limited system. WOULD NOT RECOMMEND
Hello there, Thank you for your feedback and I do apologize if you felt that this was a scam. The normal workflow is if you are looking to try out vCita, we give you a 14-day trial, no credit card needed. Once it is completed, your account is expired and will ask you to upgrade, which is where you would purchase a subscription, if you enjoyed our software. Now, if you choose to pay for an account during your 14-day trial, your 14-day trial becomes void the moment you choose a package, choose a preferred method of payment and agree to the terms. I do want to apologize if this was not explained properly. We know how important it is to you and your business to ensure you are getting exactly what you need. If you would still like to discuss this, please reach out to us here https://www.vcita.com/contact Again, from the entire vCita team, we do apologize for your experience and are here for you if you would like to discuss this further! Thank you! -vCita Support Team.
- preciousfaces2
There are better booking apps out there.
There are much better booking apps out there you can use. I had this one for about 9 months and it was nothing but trouble. You have to constantly upgrade to get better features and the cost is already double (in some case triple) what you would pay for those features on other platforms. But that was not my biggest problem. Not being able to take deposit from clients, instead I would have to make the cost of the service the deposit and put the actually cost in the title of the service. So clients we're constantly asking me how much they owed me because it was not listed in their emails. Also, clients had a hard time booking, I always got messages saying the screen timed out to quickly and now the desired time was gone. Clients constantly got error messages. I actually spoke to customer service about this twice in January and sent screenshots to prove the issue and someone named Carl attempted to assist me but problem persisted for months. I sent screenshots of the error messages my clients were receiving. So I either had to send requests for them to pay deposits, or they sent me money through PayPal and I would send them confirmations. I signed up for this to reduce the time spent dealing with booking but I was spending more time worrying about it in the end.
- nbalineups
Not FREE
The APP is not Free.
Thank you for contacting us, and we apologize for the confusion. We've recently made adjustments to our pricing structures and no longer offer a free version of our software, instead offering a full-featured trial version for two weeks. We will be updating the Wix App Store entries in the near future to better communicate this. Thanks for considering vCita!
- alexalvarezmua
Need more information before adding to the site.
I'd like to know a few things. 1. I have a small business that offers multiple services. With this app, can clients book multiple services at once? 2. Does this app support debit/credit, stripe and paypal? Does is accept partial/full payments? I'd like to know this as what I'm using now is terrible and I need an upgrade. Thank you.
Hello, Thank you for contacting us. I am happy to hear that you are looking at trying out Scheduling Pro and transitioning away from your current solution that has left you unsatisfied. 1. Your company can specify as many services as you like. You can also specify categories of services as well and place related services under the appropriate category. Clients can book as many services as they wish and your business can specify multiple items that will be provided during each service. 2. Yes, we currently partner with Stripe and PayPal, so you can enter your Stripe or PayPal credentials into Scheduling Pro to accept debit card, credit card, and PayPal. We with you the best of luck as you try out our Scheduling Pro and don't hesitate to reach out to us if you have any questions. With that said, we do ask that you change the rating that you gave our software, since it sounds like you are rating your current product instead of our application. Thank you!
- fritzers4u
I cancel this app but company is still charging my card
I canceled this app and made repeated request to stop charging my card but they are still billing me
Hello, Thank you for reaching out. I was unable to find your account based on your Wix username. Please provide us with more information or contact our Support dept. and we will be happy to assist you. Thank you.
- buseduc
Очень неудобная программа
Не понятно, ради чего столько наворотов. Количество функций очень незначительно, стоит ОЧЕНЬ ДОРОГО
Всем привет. Спасибо за ваш отзыв! Мы высоко ценим это. Сожалеем, что вы нашли приложение ограниченным и дорогостоящим. Я могу заверить, что у нас есть еще много возможностей, которые могут помочь вашему бизнесу. Мы будем рады запланировать бесплатную демонстрацию специально для вас! Для того чтобы назначить время демонстрации, жмите на эту ссылку: https://live.vcita.com/site/vcita.sales/online-scheduling?service=a99f07563a8ce480&s=cs
- rzchebabi
NAO INTEGRA QUANDO A AGENDA É GRANDE
SIMPLESMENTE TRAVA E NAO LE AGENDAS COM MUITOS COMPROMISSOS
Obrigado por entrar em contato conosco. Seu problema não está totalmente claro com a forma como o descreveu aqui. Use o botão "Contate-nos" dentro da sua conta vCita para que possamos contactá-lo diretamente para entender melhor seus problemas.
- pilicaviedes
Chilean Pesos CLP $ please!!!!!
Please add CLP (chilean pesos) like currency pay for the services. Thanks
Thanks for contacting us. The currencies we offer for display are currently dependent on the two payment gateways we connect with: PayPal and Stripe. Our invoice and payments system is currently being reviewed for some exciting updates. I'll forward your request for greater flexibility in currency display to our team. In the meantime, please use the "Contact Us" button inside your vCita dashboard so we can determine if there is anything else we can assist with.
- idmiller8
Have not been upgraded to premium
Hi there, I am responding to an email I received asking me to change my star rating. After I gave my initial review, I received 2 or 3 automated emails stating that I would be attended to in due course, which I received over a period of a couple of weeks. I never received any further communication after the last automated email and could not contact anyone. I asked wix to refund my money as I had paid for a 12 month subscription, which they did. About 2 or so months later I received a rude email from vCita, about me changing to the wix app. I responded saying that was the first contact I had received from anyone other than the automated posts, and this was a couple of months or so later and it was churlish! I responded to the email saying that the cVita app is actually my preference, as I like it better than the wix, app, but I needed the premium scheduling app up and running on my website immediately due to a course I was running. I didn't receive a response to the email I sent back. There was no apology, concern or acknowledgement about the poor (no) service I received even though I had paid 12 months in advance. I am keeping the low star rating because I received no help with the app after I had paid for it and when I finally got a response months later it was to chastise me for changing to the wix app without cVita taking any accountability for the poor service. The app itself maybe wonderful and I do prefer the options that it offers opposed to wix but I was unable to use it. Hello, I paid for a years subscription yesterday but when I try to apply the premium features to my website it is indicating that I only have the free app, so I am unable to use it. I sent an email yesterday about the issue but only got an automated response and have not heard anything since. Can you please rectify this situation. Thank you Deb
Hi Deb, We are sorry to hear that. Please accept our apologies and we hope your impression may change in the future and we will be able to cooperate again. Kind regards,
- larryschrof
Don't expect to be able to see non-trivial class functionality without paying.
This app is effectively impossible to trial without signing up for an expensive annual payment (which then comes with a 14-day free trial.). So many fundamental features you have to pay for, such as a simple description for your event, or having more than 5 attendees, you probably won't be able to do a dry run of this app on your site without paying. I have a simple business that will host classes of up to 8 students. That costs $40 / month with this app. No way - too expensive. Even if I thought it was worth it, how can I make that determination? I can't see precisely how the final result will look and function on my site until I've shelled out money. Terrible, terrible sign-up flow. Just awful.
Hello, We're sorry to hear our sign up flow didn't work for you. Our Sales team is dedicated to getting you started and are happy to work with you. Please contact us at 855-824-8244 to work with our team in a demo environment without having to purchase.
- natschaad
Für Basic Paket unbrauchbar
Man kann Dienstleistungen die man nicht nutzen kann nicht entfernen. Kann ich nicht nachvollziehen.
Hello! We're sorry to hear you are having trouble using our app. If you have specific questions or need help getting set up you can email us at support@vCita.com or call us Monday - Friday 7am-4pm PST at 855-324-8244 Hallo! Es tut uns Leid Sie Probleme mit unserer App zu hören. Wenn Sie spezielle Fragen haben oder schon daran gedacht einrichten helfen können Sie uns dies support@vCita.com E-Mail oder rufen Sie uns Montag - Freitag von 7.00 bis 16.00 PST bei 855-324-8244
- donniedelight
Not happy with constant up-sale approach
Not as user-friendly (technically speaking as two other scheduling services I have tested) . The calendar would not list more than one type of service - even though I entered three different ones (and paid for this as an option). Constantly trying to get you to upgrade to Premium or Ultimate even after you purchase the plan which suits your professional needs - which for me was the one-person business online scheduling for about $13 per month. Furthermore, I believe they added and "sold" my personal/professional cell number as one of their lead generators because a few days after I signed up for this app, I started receiving auto-sells calls (I have had this cell number for over ten years without this issue until using vcita).
We're sorry to see you are upset with vCita, but we're pretty sure this is a misunderstanding and invite you to contact our team at support@vcita.com, provide your email, phone and quote this correspondence.Specifically to address your concern: 1. Once you purchase the online scheduling, you should be able to get full access to the features you mentioned. If you are still asked to upgrade, WIX may have not informed our system of your upgrade, or you may have created two accounts by mistake (that may happen if you provided more than one email address in your WIX plugin) Either way, contact us and we'll make sure you have what you need 2. We NEVER share your email or phone information with 3rd parties. We do call some of our users who sign up to check if they need our assistance, help them fit vCita to their business. That might have been the unrecognized number you saw, but it's vCita employees - not anyone else. Again - I encourage you to contact us and give our product
- psiqueterapia1
lo que parece gratis ya lo cobran
No puedo ver el historial de mis clientes, que mal....
Hi there. We are sorry to hear that. I can assure you that by now this is not the case. If you have further questions about this we'll be happy to assist. Please contact us your vCita account so we may reply promptly. Kind regards,
- rioafero
Cancelled the account and still getting CHARGED!
I cancelled the account a year ago after using it for only 1 month and the company still charged me the full year. This year they have my credit card details and again charge me for another year!
Hi there, We terribly sorry to hear that and can assure you this was by mistake. If you were not compensated for this please contact us through your vCita account so we may locate the account and refund you for it.
Plan comparison
Pricing & Plans
Online Scheduling
$15 / month
$180 billed yearly Save 21% yearly$19 / month
- Full online scheduling solution
- Business calendar
- Reminders & follow ups
Detailed App featuresCompare all 10 structured features
| Feature | Paid planOnline Scheduling |
|---|---|
| Client portalLet clients schedule, pay, share documents and take any action online from a friendly, secured portal | Included |
| Mobile appReceive instant notifications for incoming booking requests, respond right away and manage your calendar on-the-go. Available for iOs & Android | Included |
| Customisable booking preferencesSet up your availability and display options, take buffer time between meetings, set up booking and cancellation policy | Included |
| Client Management (CRM)Store client records, data and activity history in a an advanced CRM hub | Included |
| Sync Google calendar / iCal / OutlookSync your existing Google calendar, iCal, Outlook or any other calendar | Included |
| Unlimited service typesOffer any service type: online, 1:1 appointments, group classes and events. Include availability, price & location for each service you offer | Included |
| Unlimited online schedulingLet clients schedule, reschedule or cancel bookings from your website, social media or client portal | Included |
| Automatic reminders & followupsSend clients automated email reminders to reduce no shows and last minute cancellations. Boost repeat business by sending clients post-meeting follow-ups | Included |
| Business CalendarSync your existing calendar and manage your business calendar and availability from a centralized dashboard | Included |
| Personalized branding and online appearaAdd your brand colors and logo to your online scheduler, website widget and business page | Included |