Forms & Payments

Very quick customer serivice

Dami responded to my urgent request extremely quickly and resolved the issue.

Very nice App and great Support

This app offers extensive options and very pleasant, personal support for setup assistance and technical questions.

Excellent Form Builder with Powerful Payment & Automation Features

I've had a great experience using Forms & Payments by POWR on Wix. The app is intuitive, highly customizable, and makes it easy to create everything from contact forms and quote requests to order forms and event registrations. The ability to accept payments through Stripe, PayPal, and other payment methods directly from the form is a huge advantage for businesses. What really stands out is the wide range of features, including conditional logic, file uploads, autoresponders, multi-step forms, and integrations with Google Sheets, Mailchimp, Zapier, and more. The customer support team has also been responsive and helpful whenever I've had questions. While some advanced features require a paid plan, the free version is generous enough to get started, making it a great option for small businesses and growing websites. Overall, I highly recommend this app to anyone looking for a reliable, feature-rich form builder.

Simple to Use, Great Customer Service

We've had a simple payment form on our site for several years with absolutely no issues at all. Then, after behind the scenes updates, it suddenly stopped working. Within MINUTES of emailing customer service, Arlyne was emailing in return and corrected the issue. She was polite, knowledgeable and implemented the fix very quickly. I would recommend this app to any business or non profit that is collecting information and/or payments because you can depend on the quality of service and the quality of the PEOPLE behind the app. Great job, keep it up!

Customer Support

Arlyene was the best customer service rep I have ever had! Fixed everything and took the time to do it!

Good App But Some Bugs

Forms seem good for the most part, but I couldn't change the font and font size until support disabled some code, which seems strange. And the Google Sheets integration had some issues. After submitting a form, every other field in Google Sheets had a field label about "Opt-in to email marketing", which made the spreadsheet hard to read because there were 10-plus extra fields that I didn't have in my form.

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So far so good

Form Replies

I wasn't getting my forms vial email after clients completed their form and payment and support was very helpful in resolving the issue, in a fast and timely manner. Mithsou and Arlyne Catungal were very helpful with my issues as well as offering suggestions to make things easier.

super customer service

I was in a pickle in how to add my form to another site - asked on chat for help, received the solution within minutes. Super Helpful. Thank you : )

Help desk is fantastic

I love using this app as we use it for our events and club membership payments. We went with it as well to have our sponsors make payments to us and actually have gotten sponsors from out of state to make a payment, Well our first one didn't go to well so I jump on the app knowing that help was always available and sure enough Luiz was there to help. Now our Payment form will be working correctly and the support behind the app couldn't have been any better. Please use this for all you Forms and Payments you'll be glad you did .

Form Builder Was Exactly What I Needed for My Wix Website

We needed a way to get people to register for our Kayak Regatta via our Wix website, and Form Builder gave us exactly what we needed. It was very simple to design and implement on our Wix website. The ability to download the data as a CSV file, convert it to Excel, and copy it into Word made for an excellent participant check-in document for our event. Their customer support was awesome, too. They responded quickly when we forgot our user ID. I cannot wait to try the other products this company offers.

I don't use your service, just helping a client to support

Still not enough experience to review your service. 5 stars for fast support response.

Adequate for my needs + good support

Had an issue with getting the form to load on my site. POWr tech support was very helpful and quick to respond

good customer service

Pretty easy to use and good customer service

pretty straight forward, easy to use and great customer service

The forms are pretty straight forward to use and love all the customizations even for the free account to test things out as your growing. Great customer service as well. Had an Issue where the customers responses to the forms didn't get recorded and forwarded to me and in under 3 mins I was talking to a rep and they fixed it for me. Will continue using!

All is well

The most amazing service!

I love this app and their service is also so amazing !! Jami you are a queen !

Effortless

I've been using Forms & Payments for a number of years now to handle registration for my car show. It works perfectly, and is customizable to adapt to any situation. I recently had an issue I couldn't figure out, and had to request help. It was handled within minutes. Turns out I had a deadline set for the Form settings.

Great

Helpful.