JivoChat Live Chat
By JivoSite
- Verified by Wix
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Overview
About this App
Jivo is an omnichannel business messenger that is designed for e-commerce websites. JivoChat lets you use one convenient platform to handle all of your clients' requests whether it is coming from live chat widget on your website, your social media accounts, your support e-mails or calls to your phone. Forget about using 100s of browser tabs or apps to manage your business communications. With its powerful CRM features, it lets you control your customer service better than ever; all communication history with your clients is in one place, you can progress-track your clients easily. Track your visitors in real-time and engage them at the right moment. With smart triggers, you can show them the right message at the right time to invite them to chat with you, a proven gesture just like you would approach them in your offline store. JivoChat also satisfies your phone needs. You can purchase phone numbers and connect your existing phone to make/receive calls from/to your Jivo app. The keyword is "one app to rule them all"! Try us for 14 days, you won't regret. Our support is 24/7 and the most helpful you can find around, so please don't hesitate to reach us.
What the listing highlights
- Connect all of your communication channels and handle it from a single app
- Engage with your visitors in real-time and convert them to paying customers
- Manage your customers efficiently with in-app CRM as a team
- Offer calls to your visitors via live chat widget and/or connect your phone number to make/receive calls via Jivo
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Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
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Plan comparison
Pricing & Plans
Basic
External pricing
External pricing
- Up to 5 agents
- 2 months storage
- Customization of the widget
Pro
$19 / month
Billed yearly Save 34% yearly$29 / month
- Automatic Messages
- Transfer chat between agents
- File transfer and visitor's monitor
Enterprise
$38 / month
Billed yearly Save 36% yearly$59 / month
- Modules Included
- Advanced Jivo features
- VIP
Detailed App featuresCompare all 12 structured features
| Feature | External pricingBasic | Paid planPro | Paid planEnterprise |
|---|---|---|---|
| Unlimited Omnichannel ChatsVisitors can contact you via live chat on your site, Facebook, call you or send email. You get to answer all your messages in one place. | Included | Included | Not included |
| Archive Storage PeriodAll your conversations at one place. | 2 months | Unlimited | Not included |
| Quick & Easy SetupNo installation required, just open a browser to get started. | Included | Included | Not included |
| Mac, Windows, Mobile AppsThe desktop version is available for Windows and Mac OS. Our mobile apps for Android and iOS lets you answer customers from anywhere. | Included | Included | Not included |
| Chat Widget in 24 LanguagesWe've already translated the chat widget to the most popular languages, so you can just choose a language you need. | Included | Included | Not included |
| Contacts Info CollectionShow a contact form within chat widget to get more information about the visitor you will chat with. | Included | Included | Not included |
| CRM FeaturesTags, statuses, reminders, assigned agents, and many more! Jivo will cover all of your basic CRM needs. | Not included | Included | Not included |
| File TransferSend files to your visitors or get files from your visitors. | Not included | Included | Not included |
| Chat Transfer Between AgentsTransfer a chat to your colleague or invite them to help a customer together. | Not included | Included | Not included |
| Monitor Website VisitorsSee who's visiting, what are they looking at and where did they come from. You can also engage anyone browsing your site in a live conversation! | Not included | Included | Not included |
| Proactive InvitationsEngage more visitors in chat automatically with flexible pop up settings. | Not included | Included | Not included |
| One-Tap CallingVisitors can instantly call your agents with one tap on their phones. | Not included | Included | Not included |