TWIPLA Website Intelligence
By TWIPLA
- Wix Campaign
- Wix Choice
- Suspicious unpublished review pattern
Product media
Screenshots
1 of 6





Overview
About this App
Most analytics show you what happened. TWIPLA tells you what to do about it. Growth Engine, included in every paid plan, analyzes real visitor behavior – not a keyword tool's guess – to surface opportunities that boost traffic and site performance. Every opportunity includes an action playbook with projected session and conversion lifts. Approve the playbook, and TWAIA drafts the content for you. Standard analytics miss 60 to 80% of your traffic to consent banners, ad blockers, and browser restrictions. TWIPLA's tracking is cookieless, first-party, and privacy-compliant by default. Privacy modes align tracking with GDPR, CCPA and ePrivacy requirements, and let businesses collect data with no visitor consent under any law - so the cookie banner can go, wherever your visitors are in the world. Everything is one connected workflow, from observation to AI-powered action. All thirteen tools come with every plan, Free included. They run on one tracking code, filters carry across them, and a number on one screen becomes a recording, a funnel or an answer with one click. Installs in seconds. Trusted by 2.5 million websites, including TUM and the Luxembourg Chamber of Deputies.
What the listing highlights
- Act: Growth Engine turns your site stats and visitor behavior into prioritized action playbooks — telling you what to fix, write, or optimize next. TWAIA AI Assistant turns data questions into instant answers and drafts
- Observe: Live Visitor Activity, Traffic Sources & Exit Paths, Audience Intelligence, Campaign Engagement, Benchmarking and eCommerce Analytics
- Analyze: Event Tracking & Visitor Journey Analysis, UX Health Score & Friction Monitoring, Heatmaps, Session Recordings, Visitor Surveys & Polls
- Understand: Conversion & Revenue Tracking measures the financial value of every funnel step and shows revenue by campaign, channel, and company
Additional product media
Promotional media

Videos
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 −2 (−100%) vs previous 30 days0 Reviews in the selected 30 days and 2 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 1,864 preserved Reviews with at least one stored reply. Median and P75 use 1,829 Reviews with valid dated stored replies. Reply authorship is not inferred.Stored publication state
Current stored state across 1,864 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 1,625 87.18%
- Unpublished
- 239 12.82%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.- Suspicious 0 of 1,310 stored published 5★ Reviews.
- 0 0%
- Very suspicious 0 of 1,310 stored published 5★ Reviews.
- 0 0%
- Extremely suspicious 0 of 1,310 stored published 5★ Reviews.
- 0 0%
- Suspicious unpublished 15 of 1,864 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
- 15 0.8%
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 124
- Peak Review month
- Oct 2017 · 50
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Review intelligence over time
Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Suspicious | Unpublished | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | Suspicious | Very | Extremely | Unpublished | |||
| Nov 2015 | 2 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2015 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2016 | 6 | 2 | 0 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 0 |
| Feb 2016 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 4 |
| Mar 2016 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Apr 2016 | 2 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2016 | 4 | 1 | 0 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 1 |
| Jun 2016 | 10 | 4 | 1 | 1 | 0 | 4 | 0 | 0 | 0 | 1 | 1 |
| Jul 2016 | 7 | 2 | 2 | 0 | 2 | 1 | 0 | 0 | 0 | 1 | 1 |
| Aug 2016 | 8 | 7 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 2 | 3 |
| Sep 2016 | 4 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2016 | 13 | 6 | 3 | 1 | 2 | 1 | 0 | 0 | 0 | 0 | 0 |
| Nov 2016 | 10 | 5 | 2 | 1 | 0 | 2 | 0 | 0 | 0 | 0 | 9 |
| Dec 2016 | 18 | 11 | 5 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Jan 2017 | 25 | 22 | 2 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Feb 2017 | 25 | 22 | 2 | 0 | 0 | 1 | 0 | 0 | 0 | 3 | 3 |
| Mar 2017 | 26 | 19 | 5 | 1 | 0 | 1 | 0 | 0 | 0 | 1 | 4 |
| Apr 2017 | 30 | 23 | 5 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| May 2017 | 18 | 14 | 1 | 0 | 2 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jun 2017 | 34 | 28 | 2 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 3 |
| Jul 2017 | 26 | 20 | 3 | 1 | 0 | 2 | 0 | 0 | 0 | 1 | 1 |
| Aug 2017 | 9 | 6 | 1 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Sep 2017 | 47 | 43 | 1 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 3 |
| Oct 2017 | 50 | 41 | 4 | 1 | 3 | 1 | 0 | 0 | 0 | 0 | 0 |
| Nov 2017 | 44 | 40 | 2 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Dec 2017 | 47 | 41 | 3 | 1 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Jan 2018 | 46 | 37 | 6 | 2 | 0 | 1 | 0 | 0 | 0 | 1 | 0 |
| Feb 2018 | 46 | 35 | 4 | 0 | 1 | 6 | 0 | 0 | 0 | 0 | 3 |
| Mar 2018 | 44 | 38 | 4 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Apr 2018 | 43 | 33 | 3 | 2 | 1 | 4 | 0 | 0 | 0 | 0 | 0 |
| May 2018 | 20 | 17 | 2 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jun 2018 | 13 | 11 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Jul 2018 | 14 | 12 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Aug 2018 | 25 | 10 | 3 | 1 | 3 | 8 | 0 | 0 | 0 | 1 | 41 |
| Sep 2018 | 30 | 11 | 0 | 2 | 5 | 12 | 0 | 0 | 0 | 0 | 0 |
| Oct 2018 | 10 | 5 | 1 | 1 | 2 | 1 | 0 | 0 | 0 | 0 | 0 |
| Nov 2018 | 3 | 1 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 2 |
| Dec 2018 | 5 | 2 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 |
| Jan 2019 | 7 | 2 | 0 | 0 | 1 | 4 | 0 | 0 | 0 | 0 | 0 |
| Feb 2019 | 19 | 12 | 3 | 1 | 1 | 2 | 0 | 0 | 0 | 0 | 0 |
| Mar 2019 | 14 | 10 | 0 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 3 |
| Apr 2019 | 12 | 11 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2019 | 12 | 11 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jun 2019 | 8 | 4 | 0 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0 |
| Jul 2019 | 11 | 10 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2019 | 9 | 6 | 0 | 1 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Sep 2019 | 4 | 2 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
| Oct 2019 | 16 | 13 | 1 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Nov 2019 | 12 | 9 | 2 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2019 | 17 | 11 | 0 | 0 | 2 | 4 | 0 | 0 | 0 | 0 | 0 |
| Jan 2020 | 27 | 20 | 3 | 1 | 0 | 3 | 0 | 0 | 0 | 1 | 0 |
| Feb 2020 | 20 | 15 | 2 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 |
| Mar 2020 | 20 | 12 | 5 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 1 |
| Apr 2020 | 21 | 11 | 5 | 3 | 0 | 2 | 0 | 0 | 0 | 0 | 2 |
| May 2020 | 19 | 14 | 2 | 1 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Jun 2020 | 9 | 6 | 1 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 2 |
| Jul 2020 | 12 | 10 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Aug 2020 | 20 | 17 | 2 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Sep 2020 | 41 | 30 | 7 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0 |
| Oct 2020 | 14 | 8 | 2 | 0 | 1 | 3 | 0 | 0 | 0 | 1 | 2 |
| Nov 2020 | 21 | 12 | 4 | 1 | 1 | 3 | 0 | 0 | 0 | 0 | 0 |
| Dec 2020 | 5 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2021 | 12 | 8 | 1 | 2 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Feb 2021 | 27 | 21 | 3 | 0 | 1 | 2 | 0 | 0 | 0 | 0 | 0 |
| Mar 2021 | 47 | 34 | 4 | 2 | 2 | 5 | 0 | 0 | 0 | 1 | 11 |
| Apr 2021 | 2 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2021 | 27 | 18 | 5 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0 |
| Jun 2021 | 19 | 18 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2021 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 8 |
| Aug 2021 | 47 | 35 | 4 | 2 | 0 | 6 | 0 | 0 | 0 | 0 | 0 |
| Sep 2021 | 10 | 10 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2021 | 16 | 13 | 1 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Nov 2021 | 17 | 13 | 2 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Dec 2021 | 26 | 20 | 4 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jan 2022 | 47 | 36 | 3 | 3 | 1 | 4 | 0 | 0 | 0 | 0 | 7 |
| Feb 2022 | 9 | 6 | 1 | 0 | 0 | 2 | 0 | 0 | 0 | 1 | 1 |
| Mar 2022 | 12 | 10 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Apr 2022 | 28 | 23 | 3 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| May 2022 | 16 | 15 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2022 | 8 | 7 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 9 |
| Jul 2022 | 21 | 14 | 2 | 0 | 2 | 3 | 0 | 0 | 0 | 0 | 0 |
| Aug 2022 | 6 | 3 | 1 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Sep 2022 | 9 | 5 | 2 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2022 | 13 | 10 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 |
| Nov 2022 | 20 | 14 | 3 | 1 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Dec 2022 | 18 | 13 | 1 | 2 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Jan 2023 | 9 | 7 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 15 |
| Feb 2023 | 15 | 10 | 1 | 1 | 1 | 2 | 0 | 0 | 0 | 0 | 0 |
| Mar 2023 | 12 | 9 | 1 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Apr 2023 | 7 | 6 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| May 2023 | 17 | 12 | 0 | 2 | 0 | 3 | 0 | 0 | 0 | 0 | 0 |
| Jun 2023 | 14 | 10 | 0 | 1 | 0 | 3 | 0 | 0 | 0 | 0 | 0 |
| Jul 2023 | 16 | 7 | 2 | 0 | 1 | 6 | 0 | 0 | 0 | 0 | 0 |
| Aug 2023 | 22 | 11 | 3 | 2 | 0 | 6 | 0 | 0 | 0 | 0 | 28 |
| Sep 2023 | 13 | 3 | 2 | 0 | 3 | 5 | 0 | 0 | 0 | 0 | 0 |
| Oct 2023 | 7 | 3 | 0 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0 |
| Nov 2023 | 6 | 3 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 16 |
| Dec 2023 | 5 | 2 | 1 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jan 2024 | 9 | 0 | 0 | 1 | 0 | 8 | 0 | 0 | 0 | 0 | 6 |
| Feb 2024 | 8 | 6 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 3 |
| Mar 2024 | 5 | 1 | 0 | 1 | 1 | 2 | 0 | 0 | 0 | 0 | 0 |
| Apr 2024 | 9 | 7 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| May 2024 | 14 | 7 | 0 | 1 | 1 | 5 | 0 | 0 | 0 | 0 | 0 |
| Jun 2024 | 7 | 1 | 0 | 0 | 1 | 5 | 0 | 0 | 0 | 0 | 15 |
| Jul 2024 | 7 | 0 | 1 | 0 | 1 | 5 | 0 | 0 | 0 | 0 | 5 |
| Aug 2024 | 4 | 3 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Sep 2024 | 3 | 1 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 8 |
| Oct 2024 | 5 | 1 | 1 | 0 | 1 | 2 | 0 | 0 | 0 | 0 | 0 |
| Nov 2024 | 4 | 2 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Dec 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2025 | 3 | 1 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 2 |
| Feb 2025 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2025 | 6 | 1 | 0 | 0 | 0 | 5 | 0 | 0 | 0 | 0 | 8 |
| Apr 2025 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2025 | 3 | 0 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 |
| Jul 2025 | 10 | 6 | 1 | 0 | 1 | 2 | 0 | 0 | 0 | 0 | 4 |
| Aug 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
| Oct 2025 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Nov 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2025 | 5 | 2 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 |
| Jan 2026 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2026 | 6 | 5 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 |
| Mar 2026 | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2026 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| May 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2026 | 5 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2026 | 2 | 0 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
- mgmtgs
Another "Wix Choice" app without support
Installed it 30 days ago and upgraded so I can collect a bunch of session recordings to review. Now that I want to review them, the app is deleted from my Wix account. Installed new yesterday: no sessions recorded as of today (with plenty if visits). Worst of all, support is non-existent. What a waste of everyone's time.
Hi, Thank you for taking the time to share your experience. We're truly sorry to hear about the frustration you've experienced. We'd like the opportunity to investigate what happened and help restore access if possible. Regarding the lack of new session recordings, this isn't the expected behavior. We'd also like to better understand your setup and use case so we can determine why recordings aren't being collected. We're also sorry if you felt that support was unavailable. Providing timely assistance is important to us, and we'd like the chance to make this right. Please contact us through the support chat in your TWIPLA dashboard or email us at support@twipla.com. Our team will investigate both issues as quickly as possible and work with you to find a solution. We appreciate your feedback and hope you'll give us the opportunity to resolve this for you.
- abrampedrocortinas
Bad
Gibt keine sichere Infos. Fake
Hallo, vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie mit den bereitgestellten Informationen nicht zufrieden sind. Wir legen großen Wert auf die Richtigkeit unserer Daten und möchten dieses Problem gerne genauer untersuchen. Wir würden gerne mehr über Ihren Anwendungsfall erfahren und so viele Details wie möglich zu Ihrer Erfahrung sammeln, damit wir das Problem für Sie beheben können. Wir haben auf Ihre Supportanfrage geantwortet und hoffen, dass Sie uns die angeforderten Informationen zukommen lassen, damit wir der Sache auf den Grund gehen können. Falls Sie unsere Antwort nicht erhalten haben, kontaktieren Sie uns bitte direkt unter support@twipla.com. Wir sind sicher, dass es für alles eine Lösung oder Erklärung gibt. Vielen Dank!
- mauriciocomas
it is not working
I cannot access the data!
Hi, Thank you for your message and feedback. We sincerely apologize for any inconvenience the app difficulties have caused, and we want to assure you we are working to resolve this as quickly as possible. We have confirmed that the app is currently active and fully operational. To investigate the specific issue affecting your service, please contact our dedicated support team directly at support@twipla.com so we can handle this privately and ensure a quick resolution. Thank you for your understanding.
- jasminelooky
Hasn't been working for months
I'm on a paid plan and it used to be great, but in the last few months, there were only a small handful of random days when it even loaded. Even their contact us page failed to load. Has this app gone bust??
Hello, Thank you for taking the time to leave this feedback, and we sincerely apologize for the absolutely unacceptable experience you've had. We know how frustrating it is when a key service doesn't work, and we appreciate you being a dedicated paid subscriber. We can confirm that the app is active and fully operational for our user base. Since we haven't detected any broad issues on our end, we believe this may be a specific configuration or local issue affecting your setup. To get your service running smoothly again, we need to investigate your specific installation immediately. Please contact our dedicated support team directly at support@twipla.com so we can handle this privately and ensure a quick resolution. Thank you!
- lichylnyk
Негативно
Постійно тупить, не відкривається. Своїх грошей не вартує взагалі
Привіт, Дякуємо за ваш відгук. Нам шкода, що ви отримали негативний досвід роботи з нашим додатком. Запевняємо, що ми зробимо все можливе, щоб вирішити цю проблему. Якщо у вас білий екран або додаток не завантажується, можливою причиною можуть бути блокувальники реклами. Блокувальники реклами не тільки блокують рекламу, але також впливають на зображення і функціональність деяких додатків, особливо тих, які відстежують трафік. Щоб уникнути проблем, ми рекомендуємо вимкнути всі активні блокувальники реклами під час використання нашого додатку. Запуск надбудов або розширень браузера, таких як AdBlock, Avira, uBlock, uBlock Origin, uBlock Plus, AdBlock Genesis Plus, Norton тощо, може призвести до некоректного завантаження TWIPLA. Якщо проблема не зникне або якщо вам потрібна подальша допомога, будь ласка, зв'яжіться з нами за адресою support@twipla.com. Ми тут, щоб допомогти і будемо раді надати повну підтримку. Дякуємо!
- garnied
adds nothing to my world
I am trying to remove this app as I am not interested in a thing which does nothing and gets in the way of my layout. The "delete" option is "conveniently" difficult to access
Hi, Thank you for your feedback. We’re sorry to hear you’ve had a negative experience with our app. Rest assured that we will do everything possible to resolve this issue. Ideally, it is very easy to remove our app. You can check out this link in order to get your app removed from your Wix website: https://www.twipla.com/en/support/frequently-asked-questions/wix#c107740 We understand your frustration and want to provide full support. If the issue remains unresolved, please do not hesitate to contact us at support@twipla.com, so we can assist you. Thank you!
- ianhfletcher
Terrible
Hard to use, unreliable, doesn't measure what I need.
Hi, Thank you for your feedback. We're sorry you had an unpleasant experience with our app. Rest assured that we will do everything necessary to remedy this issue. We understand that TWIPLA is designed to provide website analytics. To better understand your specific needs, please elaborate on what you're trying to measure and how our app is falling short. We would love to learn more about your use-case and find as many details about your experience as possible, so we can extend our full support. Please do not hesitate to contact us at support@twipla.com so we can find a solution that better meets your needs. Thank you!
- yvonneredesign
App too difficult
I find the app too difficult to understand and want to cancel my plan which I got free for 1 year. How do I end my plan without having to pay when my year is up? I'm guessing it's just not deleting the app?
Hi, Thank you for your feedback. We're sorry to hear that you had an unpleasant experience with our app. Rest assured that we will do everything possible to resolve this issue. We are here to provide you with support in using our app and if you have any questions, please feel free to reach out to us. You can also check our Support Center. We’re sorry to see you go. Please note that if you wish to stop the auto-renewal, that must be done from your Wix account, within the Premium Subscriptions section. You can follow the steps here to cancel your subscription: https://support.wix.com/en/article/canceling-an-app-subscription We would love to learn more about your use-case and find as many details about your experience as possible, so we can sort this out and make this right for you. Please do not hesitate to contact us at support@twipla.com so we can offer you our full support on any matter. We are sure there is a solution or an explanation for anything. Thank you!
- legalhause
Mala
En algún momento dejó de contar los visitantes y se ha quedado pegada por meses en el mismo número. Tengo la seguridad de que siguen llegando visitantes ya que me contactan por medio de la página. Un contador que no cuenta visitas, no sirve de nada
Hola, Gracias por su comentario. Lamentamos que hayas tenido una experiencia negativa con nuestra aplicación. Recientemente hemos realizado algunas actualizaciones de la aplicación y hemos eliminado el widget como funcionalidad para Wix. Reconocemos la importancia del widget para tu sitio web y lamentamos cualquier inconveniente causado por su eliminación. La decisión de eliminar la función se tomó después de una cuidadosa consideración, con el objetivo de mejorar el rendimiento general y aumentar la satisfacción del usuario. Agradecemos enormemente su comprensión y esperamos seguir contando con su apoyo mientras nos esforzamos por hacer que nuestra aplicación sea la mejor posible. Si tienes más preguntas, no dudes en ponerte en contacto con nosotros en support@visitor-analytics.io para que podamos ampliar nuestro apoyo en este asunto. Muchas gracias.
- koinestore1
No muestra nada
Hace más de dos semanas que la instalé y, a pesar de que la app de Wix me reporta en vivo visitas. La página de TWIPLA sigue sin mostrar absolutamente ningún dato. Cada vez que entro al módulo, me da el mensaje de bienvenida, como si se hubiera recién activado.
Hola, Gracias por su comentario. Lamentamos que hayas tenido una experiencia desagradable con nuestra aplicación. Tenga la seguridad de que haremos todo lo posible para resolver este problema. Nos encantaría saber más sobre su caso de uso y encontrar tantos detalles sobre su experiencia como sea posible, para que podamos resolver esto y hacerlo bien para usted. No dudes en ponerte en contacto con nosotros en support@twipla.com para que podamos ofrecerte todo nuestro apoyo en cualquier asunto. Estamos seguros de que hay una solución o una explicación para todo. Muchas gracias.
- aytaccakici
İt's not free
İ cant buy this app. But its billed my credit car. 810 TL.I wanna back to my money.
Hi! We apologize for any trouble caused on your end. Most of the services today are set to renew automatically, Please note that according to Wix: "To prevent any interruption of service, app subscriptions are set to renew automatically. You can cancel your subscription if you no longer need it." This is mentioned in the Terms. You may easily cancel the Auto-renewal option a few days after you paid for the subscription, by following these steps: https://www.wix.com/support/html5/article/canceling-an-app-subscription. Please do not hesitate to contact us at support@visitor-analytics.io, so we can offer you our full support on any matter. Thanks
- einar04
Horrible app with limited interest in assisting you as a customer
After using this app for two years, I can't say that it works well. The app constantly has a very difficult time loading in any browser. It seldom works. The so-called service and help are a joke. Many of the so-called changes and updates end up being worse than the already sad app.
Hello, Thank you for taking the time to share your honest feedback and for being a valued user for so long. We’re truly sorry to hear about the difficulties you’ve experienced, particularly with loading and the recent updates. That’s certainly not the experience we want to deliver. We take concerns like yours very seriously and would greatly appreciate the opportunity to look into this further. Your feedback is incredibly important to us and helps us identify areas where we need to improve. Please feel free to contact us directly at support@twipla.com so we can investigate your case in detail and work toward a prompt resolution. We appreciate your patience and the opportunity to make this right.
- joeillak
Poor customer service
They won't let you refund for a site you cancelled before renewal. You get a surprise bill.
Hi, Thanks for reaching out to us. We really apologize for any trouble caused on your end. Please note that we don't control the billing and payments, nor the offers, but Wix does. According to Wix: "To prevent any interruption of service, app subscriptions are set to renew automatically. You can cancel your subscription if you no longer need it." They mention this in their Terms. We would love to help you with this concern, however, please know that the payment is entirely handled by Wix. To better assist you with your refund concern, we highly recommend you can Contact Wix Support, check the Wix Support Center or you can go to Wix Quick Solutions and at the bottom of the page, you will find a link to open a ticket or get a callback. Let us know if you need further assistance with our app, we are here to help. Thank you!
- accounts4564
Not working
It worked for a few hours and then it stopped, a waste of time.
Hello, We are sorry to hear that you re having an inconvenient experience with our app! There are no known issues with the app, so the issues you are having are most probably caused by an external factor, such as running Adblocker in your browser or the cookies are blocked. Please make sure you completely disable those extensions and allow all cookies in your browser and see how it goes. You can also try using a different browser or device. Check all the possible resolutions at 1st question here: https://www.visitor-analytics.io/en/faq/wix/#c26138. We would love to learn more about your use-case, so we can make this right for you. Please do not hesitate to contact us at support@visitor-analytics.io, so we can offer you our full support on any matter. We are sure there is a solution or an explanation to anything. If it's not too much to ask of you, could you please update your review after checking if the app works with no blocked cookies and no active Adblockers? Thank you!
- letscrochetandknitt
Can't disconnect
There's no option to disconnect the app.
Hello, We are sorry to hear that you re having an inconvenient experience with our app! There are no known issues with the app, so the issues you are having are most probably caused by an external factor. If you are trying to delete our app, please make sure you go to your Wix Dashboard -> Manage Apps -> Delete our app. You will be redirected to the Editor, please wait for it to completely load and select the reason you want to delete the app for, then Publish the changes. This should help you delete our app from your site. We would love to learn more about your use-case, so we can make this right for you. Please do not hesitate to contact us at support@visitor-analytics.io, so we can offer you our full support on any matter. We are sure there is a solution or an explanation to anything. If it's not too much to ask of you, could you please update your review after checking the suggested solution? Thank you!
- lakegastonrealtor
You get nothing with the free version.
Not impressed with the "free" version. You get what you pay for... Nothing usable... so really couldn't tell much about it.
Hi, We are sorry to hear that we did not meet your expectations! The choice to offer a free version to see what the app is about was ours, but so was the cost for it. It is something that we did to grow, to make even more great things and to keep a high quality for our service. All these, computers, servers, skilled employees cost good money and making our users’ data available for third-party entities would not be us. We do not use ads nor share your data with anyone. This will also help us release more features to help you and other website owners and to improve our service. This is something that we can do only if you and all our customers also support the service if you are using it for your website. You can always contact us at support@visitor-analytics.io, so we can offer you our full support on anything! We would also like to propose you a 1 month free trial for a premium plan, if that's of interest to you, you might change your mind. Thank you for understanding!
- jonhnkl
not worth upgrading
Hello, We are sorry to hear that you are facing an inconvenient experience with our app! There are no known issues with the app. Do not hesitate to contact us at any time via email, at support@visitor-analytics.io, via chat on our website visitor-analytics.io, or even via our Contact Form here https://www.visitor-analytics.io/en/contact/. We are sure we can discuss anything. There are plenty ways of doing it, just let us know, we'll gladly assist. Could you please provide us with some additional details about your use-case, so we can better understand what happened on your end? Thank you!
- akofuchu
Can not configure well...
Nothing helpful it was
Hello, We are sorry to hear that you are facing an inconvenient experience with our app! There are no known issues with the app. Do not hesitate to contact us at any time via email, at support@visitor-analytics.io, via chat on our website visitor-analytics.io, or even via our Contact Form here https://www.visitor-analytics.io/en/contact/. We are sure we can discuss anything and solve any issue you might have. There are plenty ways of doing it, just let us know, we'll gladly assist. Could you please provide us with some additional details about your use-case, so we can better understand what happened on your end? Thank you!
- sacalodelringtv
App tramposa
Se actualiza a premium sin avisar , cuesta 200usd y nadie ayuda para que esto no pase
Realmente nos disculpamos por cualquier problema causado por su parte. Tenga en cuenta que, según Wix: "Para evitar cualquier interrupción del servicio, las suscripciones de aplicaciones están configuradas para renovarse automáticamente. Puede cancelar su suscripción si ya no la necesita". Puede hacerlo siguiendo estos sencillos pasos: https://www.wix.com/support/html5/article/canceling-an-app-subscription También respondemos a todas las inquietudes de nuestros usuarios, por lo que si se comunicó con nosotros, definitivamente le responderemos. Compruebe también su carpeta de correo no deseado, tal vez nuestro mensaje se haya perdido de alguna manera. Comuníquese con nosotros por correo electrónico a support@visitor-analytics.io, oa través de nuestro formulario de contacto, o incluso a través del chat en nuestro sitio web www.visitor-analytics.io para que podamos ayudarlo más y emitir un reembolso por usted. Si no es mucho pedirle, ¿podría editar su reseña después? ¡Gracias!
- lendl24gomes
Unable to delete app or cancel subscription once added to website
Hi, We are sorry to hear that you are facing issues with uninstalling our app! You can do it by simply going to your Wix dashboard and select Apps -> Manage Apps -> find Visitor Analytics and choose to Delete. You can also go to our FAQs page and see the instructions on how to uninstall the app, at the 8th question here https://www.visitor-analytics.io/en/faq/wix/#c26134. There is a link to our FAQ page within each module of our app, right in the title's info icon, it should be easy to find and access for everybody. Also, do not hesitate to contact us at any time via email, at support@visitor-analytics.io, via chat on our website visitor-analytics.io, or even via our Contact Form here https://www.visitor-analytics.io/en/contact/. We are sure we can discuss anything and solve any issue you might have. There are plenty ways of doing it, just let us know, we'll gladly assist. If it's not too much to ask of you, would you kindly edit your review after uninstalling the app? Thank you!
Plan comparison
Pricing & Plans
Free
External pricing
External pricing
- 400 tracked monthly page visits
- Site, traffic & visitor analytics
- Website polls & web surveys
Starter
$2.61 / month
$31.32 billed yearly Save 17% yearly$3.14 / month
- 500 tracked monthly page visits
- Growth Engine
- Full historical data retention
Basic
$7.85 / month
$94.22 billed yearly Save 17% yearly$9.46 / month
- 100,000 tracked monthly page visits
- Everything in Starter, plus:
- Higher limits across tools
Advanced
$15.71 / month
$188.56 billed yearly Save 17% yearly$18.93 / month
- 250,000 tracked monthly page visits
- Everything in Basic, plus:
- Country-level privacy controls
Detailed App featuresCompare all 20 structured features
| Feature | External pricingFree | Paid planStarter | Paid planBasic | Paid planAdvanced |
|---|---|---|---|---|
| Visitor DevicesIs your website mostly visited by users on a mobile phone? This is the way to find out, see stats for mobile, tablet, desktop usage! | Included | Not included | Included | Included |
| Visitor Operating SystemsWondering what Operating Systems your visitors are using? Whether they're using iOS or Windows? This is the place! Optimize your content and website based on your findings. | Included | Not included | Included | Included |
| Visitor RecordingsThe Visitor (session) Recordings feature enables you to play actual (anonymous) videos of your visitors and see exactly what they are doing on your website - enabling you to optimize your website! | 2 recordings | Not included | 15 recordings | 25.000 recordings |
| Referring sitesReferring sites enable you to visualize from what other/third websites your traffic is actually coming from and on what pages those forwarded visitors land. | Included | Not included | Included | Included |
| Mobile AccessDo you want to check all your stats wherever you are using your mobile? Get easy access to TWIPLA stats on your phone. | Included | Not included | Included | Included |
| FunnelsKeep track of your conversions and get better insights on when and how you lose website visitors along the way. | 1 | Not included | 2 | 8 |
| HeatmapsEasily reveal which areas of your website your visitors interact with the most and/or the least! | 1 | Not included | 2 | 15 |
| Browsers usageGet the clear picture on what browsers your visitors are using! | Included | Not included | Included | Included |
| ConversionsWith Conversions analytics, you are able to set goals that you consider important for the success of your website. For instance, your visitors reaching a certain page, submitting a payment etc | Included | Not included | Included | Included |
| Latest Visitors OverviewThe Latest Visitors section gives you great insights into the real-time visits that your website is getting and reveals all you need to know about your visitors: their IP, geolocation, time spent etc. | Unlimited | Not included | Unlimited | Unlimited |
| Visitor GeolocationsThe Visitor Geolocations module provides you with approximate locations of your website visitors. Want to see where your visitors are coming from? Just look at the map! | Included | Not included | Included | Included |
| SurveysCreate long questionnaires on separate pages for any type of participant | 1 | Not included | 2 | 3 |
| Dashboard cardsGet a sneak peek at your websites' overall performance with elegantly designed dashboard cards - all you need to look at to see how your website is doing when you are in a hurry! | Full access | Not included | Full access | Full access |
| Landing pagesLanding Pages helps you see on what pages your visitors land when they first start visiting your website. Analyze this behaviour, in order to improve your conversions. | Included | Not included | Included | Included |
| Traffic chartsWant to know when your traffic spikes during the week and at what hour? The Traffic Charts module sums it up for you as plainly as possible! | Full access | Not included | Full access | Full access |
| Monthly trafficThe monthly traffic represents the number of monthly page visits tracked on your Website until tracking is automatically stopped. | 400 visits | Not included | 100.000 visits | 250.000 visits |
| Visitor Screen-ResolutionsCheck out the most commonly used resolutions of your website visitors and optimize your website for those! | Included | Not included | Included | Included |
| Page visitsDo you want to know which of your websites' pages are the most visited? The "Page visits" shows how many visits each of your pages has. | Included | Not included | Included | Included |
| PollsIntegrate quick feedback bubbles directly in your website pages. | 1 | Not included | 2 | 3 |
| Custom Country DataCustomize the level of data processing per country within our 4-tiered Data Privacy Center. | Not included | Not included | Not included | Included |