TWIPLA
twipla.com
TWIPLA (formerly Visitor Analytics) develops website analytics and behavior intelligence technology used by more than 2.5 million websites worldwide. Since 2015, the company has helped organizations better understand visitor behavior, measure digital performance, and optimize online experiences. Today, TWIPLA operates as a German-owned company serving customers across more than 190 countries. TWIPLA technology is used by businesses, agencies, SaaS providers, educational institutions, public sector organizations, and enterprise teams. In addition to powering analytics capabilities within the Wix ecosystem, the company also provides Analytics-as-a-Service partnerships and flexible integration options that enable digital platforms to extend their products with advanced analytics and behavior intelligence capabilities.
Visit developer websiteCanonical Apps-derived facts
Portfolio overview
1 App preserved
- Published Apps
- 1
- Official Reviews
- 1,625 Wix App Summary · published Apps
- Portfolio rating
- 4.57 Review-weighted official distribution
- Reviewed Apps
- 1 of 1
1 Total preserved
1 Wix Choice App
Official rating distribution
published Apps
Subcategories represented
1 Subcategories · 1 Main categories
- Analytics 1 App
Main categories
- Marketing1 Apps
Stored listing activity
Preserved App listing dates
- Last 6 months
- 0 Apps No stored listings
- Last 12 months
- 0 Apps No stored listings
Sources & coverage
Official Reviews come from stored Wix App Summaries. Exact rating histograms cover 1,625 of 1,625 official Reviews.
Public categories exclude hidden taxonomy and collections. Listing windows use one UTC reference time: .
Canonical stored listing dates
Apps listed over time
1 dated App
Monthly App listing counts from Jul 2022 through Jul 2022. The highest monthly count is 1.
First stored listing Jul 11, 2022
Latest stored listing Jul 11, 2022
View exact monthly data
| Month | Apps listed |
|---|---|
| Jul 2022 | 1 |
Apps by this developer
1 App preserved in the catalog
Page 1 of 1
See every visitor. Know what to do next
App Market Index analysis
- Suspicious unpublished review pattern
App Market Index archive
Developer review archive
Stored Reviews across Apps from this developer.- Stored Reviews
- 1,864
- Published
- 1,625
- Unpublished
- 239
- Apps represented
- 1
TWIPLA Website Intelligence Very good add on
Better the Wix built-in stats tool, which is missing a lot of the traction
Stored reply
Hi, Thank you so much for your fantastic review! We’re so glad to hear that you’re finding TWIPLA a valuable addition to your Wix website and that it provides the insights you need beyond the built-in statistics. We’re continuously working to make our analytics more useful and informative for our users. We really appreciate your support and would love to hear any feedback or feature suggestions you may have. Please don’t hesitate to reach out to us anytime at support@twipla.com. We’re always happy to help!
TWIPLA Website Intelligence Another "Wix Choice" app without support
Installed it 30 days ago and upgraded so I can collect a bunch of session recordings to review. Now that I want to review them, the app is deleted from my Wix account. Installed new yesterday: no sessions recorded as of today (with plenty if visits). Worst of all, support is non-existent. What a waste of everyone's time.
Stored reply
Hi, Thank you for taking the time to share your experience. We're truly sorry to hear about the frustration you've experienced. We'd like the opportunity to investigate what happened and help restore access if possible. Regarding the lack of new session recordings, this isn't the expected behavior. We'd also like to better understand your setup and use case so we can determine why recordings aren't being collected. We're also sorry if you felt that support was unavailable. Providing timely assistance is important to us, and we'd like the chance to make this right. Please contact us through the support chat in your TWIPLA dashboard or email us at support@twipla.com. Our team will investigate both issues as quickly as possible and work with you to find a solution. We appreciate your feedback and hope you'll give us the opportunity to resolve this for you.
TWIPLA Website Intelligence What Great Features in 1 App
I have never given a review on Wix apps. But this one, I think, just really helped me out. And it was on the FREE version. It's funny how just 2 little things on the first row in the dashboard made me understand why nothing has been happening and why 1 certain item was getting a lot of views. This app alerted me to weird behavior, such as dead clicks and more, and then showed me the video of what the customer did. While having a slider gallery for my products on desktop is great. My mobile view would only show 1 item. And even though it has an arrow to slide and you could just swipe it to get to the next product, they were hitting the product. I even had a message box saying "You can click on the arrows or just swipe to see more." It still didn't work. Now I have a gallery with 8 items showing on desktop and now 8 items on mobile, but when you're on mobile, you get to scroll and see all 8 items and then hit Load More. Now they shouldn't get frustrated and leave. THANKS TWIPLA
Stored reply
Hi, Thank you so much for taking the time to leave your very first Wix app review and for choosing TWIPLA! We're thrilled to hear that our insights helped you quickly identify what was preventing visitors from engaging with your products. It's especially rewarding to know that features like Dead Clicks and Session Recordings helped uncover a mobile usability issue that may have otherwise gone unnoticed. Your story perfectly highlights the value of understanding how real visitors interact with a website. By spotting where users were getting stuck and making adjustments to your gallery layout, you've created a much smoother experience for your mobile visitors. We're delighted that TWIPLA could help you turn those insights into meaningful improvements, even on the free plan. If you ever have questions or need assistance, feel free to reach out to us anytime at support@twipla.com. We’re always happy to help. We wish you continued success with your website and business!
TWIPLA Website Intelligence So very helpful
This app runs really well and is pretty intuitive to set up without much help. I really love the recording aspect - it has helped me identify spots where potential clients got stuck (like thinking something was a booking link when it was not) so that I can make my scheduling flow as easy as possible.
Stored reply
Hi, Thank you so much for your wonderful review! We're delighted to hear that you've found the app intuitive and easy to set up. It's especially rewarding to know that TWIPLA has helped you identify friction points in your visitors' journey and optimize your scheduling flow. Insights like these are exactly what our tools are designed to uncover, helping businesses create smoother and more effective user experiences. We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or suggestions, please don't hesitate to reach out to us at support@twipla.com. We're always happy to help. Thank you again for your support, and we wish you continued success with your website!
TWIPLA Website Intelligence Very useful tool.
Stored reply
Hi, Thank you for your awesome review! We're delighted to hear that you find the tool useful. Our team is dedicated to developing features that make your work easier and more efficient, so it's always rewarding to know that we're making a positive impact. We truly appreciate your support. If you have any questions, feedback, or suggestions, please don't hesitate to contact us at support@twipla.com. We're always happy to help and would love to hear from you!
TWIPLA Website Intelligence Useful
Very useful to see visitors
Stored reply
Hi, Thank you for taking the time to share your feedback. We're pleased to hear that you're finding TWIPLA useful for tracking and understanding your website visitors. Having clear insights into visitor activity is key to making informed decisions, and we're glad our platform is helping you do just that. If anything comes up or if you have any feedback, please feel free to contact us at support@twipla.com. We truly appreciate you being part of our community!
TWIPLA Website Intelligence Useful
It works pretty well and is easy to use. I would recommend!
Stored reply
Hi there, Thank you for taking the time to share your feedback and recommendation! It's great to hear that you've had a positive experience with TWIPLA and find the platform easy to navigate. We strive to make website analytics accessible and actionable, helping our users gain valuable insights without unnecessary complexity. Whenever you need support, please email us at support@twipla.com. We’re excited to support your progress!
TWIPLA Website Intelligence Bad
Gibt keine sichere Infos. Fake
Stored reply
Hallo, vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie mit den bereitgestellten Informationen nicht zufrieden sind. Wir legen großen Wert auf die Richtigkeit unserer Daten und möchten dieses Problem gerne genauer untersuchen. Wir würden gerne mehr über Ihren Anwendungsfall erfahren und so viele Details wie möglich zu Ihrer Erfahrung sammeln, damit wir das Problem für Sie beheben können. Wir haben auf Ihre Supportanfrage geantwortet und hoffen, dass Sie uns die angeforderten Informationen zukommen lassen, damit wir der Sache auf den Grund gehen können. Falls Sie unsere Antwort nicht erhalten haben, kontaktieren Sie uns bitte direkt unter support@twipla.com. Wir sind sicher, dass es für alles eine Lösung oder Erklärung gibt. Vielen Dank!
TWIPLA Website Intelligence Useful tool!
Very useful to see searches of prospective customers.
Stored reply
Hello, We really appreciate you taking the time to share your feedback! It’s great to hear that the app allows you to monitor what potential customers are searching for and gives you meaningful insights into visitor activity. Having this kind of data can be very helpful when refining your website and improving your overall strategy. Should you have any questions or need support, please contact us at support@twipla.com. We’re glad to have you with us!
TWIPLA Website Intelligence Useful tool!
Very good tool for statistics
Stored reply
Hi, Thank you for the great review! We’re glad to hear that you find the app useful and that the statistics tools are helping you get the insights you need. Our goal is to make website analytics clear, powerful, and easy to use, so it’s wonderful to know the app is working well for you. If you ever have questions or need assistance, feel free to reach out to us anytime at support@twipla.com. We’re always happy to help!