App Market Index

TWIPLA Website Intelligence

By TWIPLA

See every visitor. Know what to do next

Wix marketplace
  • Wix Campaign
  • Wix Choice

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • HPOD QA hpod-qa-v2
  • Verified verified
  • Marketing Integrations marketing-integrations
  • Random Test random-test
  • Strategic apps search strategic-apps-search
  • Analyze Traffic analyze-traffic Visible
  • Holiday Prep Essentials holiday-sale-must-haves
  • Product page USA with Klaviyo product-page-usa-with-klaviyo
  • Apps Enterprise apps-enterprise
  • Headless Whitelist headless-whitelist
  • Product page no USA product-page-no-usa
  • supported by editorx supported-by-editorx
  • Product page no USA - Omnisend product-page-no-usa---omnisend
  • supported by wix studio supported-by-wix-studio
  • Product page no USA - Klaviyo product-page-no-usa---klaviyo
  • Enterprise Apps enterprise-apps Visible
  • Product page USA with Omnisend product-page-usa-with-omnisend
  • Wix Choice wix-choice Visible
App Market Index analysis
  • Suspicious unpublished review pattern
Rating
Pricing Free plan available
Marketplace Currently listed

Overview

About this App

Most analytics show you what happened. TWIPLA tells you what to do about it. Growth Engine, included in every paid plan, analyzes real visitor behavior – not a keyword tool's guess – to surface opportunities that boost traffic and site performance. Every opportunity includes an action playbook with projected session and conversion lifts. Approve the playbook, and TWAIA drafts the content for you. Standard analytics miss 60 to 80% of your traffic to consent banners, ad blockers, and browser restrictions. TWIPLA's tracking is cookieless, first-party, and privacy-compliant by default. Privacy modes align tracking with GDPR, CCPA and ePrivacy requirements, and let businesses collect data with no visitor consent under any law - so the cookie banner can go, wherever your visitors are in the world. Everything is one connected workflow, from observation to AI-powered action. All thirteen tools come with every plan, Free included. They run on one tracking code, filters carry across them, and a number on one screen becomes a recording, a funnel or an answer with one click. Installs in seconds. Trusted by 2.5 million websites, including TUM and the Luxembourg Chamber of Deputies.

What the listing highlights

  • Act: Growth Engine turns your site stats and visitor behavior into prioritized action playbooks — telling you what to fix, write, or optimize next. TWAIA AI Assistant turns data questions into instant answers and drafts
  • Observe: Live Visitor Activity, Traffic Sources & Exit Paths, Audience Intelligence, Campaign Engagement, Benchmarking and eCommerce Analytics
  • Analyze: Event Tracking & Visitor Journey Analysis, UX Health Score & Friction Monitoring, Heatmaps, Session Recordings, Visitor Surveys & Polls
  • Understand: Conversion & Revenue Tracking measures the financial value of every funnel step and shows revenue by campaign, channel, and company

Developer-written tags

  • website analytics
  • session recordings
  • heatmaps
  • google analytics alternative
  • GDPR analytics

Additional product media

Promotional media

TWIPLA Website Intelligence banner
Banner

Videos

External video Open video in a new tab

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
  1. 5 stars
    80.6% 1,310 reviews
  2. 4 stars
    9.7% 157 reviews
  3. 3 stars
    2.1% 34 reviews
  4. 2 stars
    1.8% 29 reviews
  5. 1 star
    5.9% 95 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 −2 (−100%) vs previous 30 days

0 Reviews in the selected 30 days and 2 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 1,864 preserved Reviews with at least one stored reply. Median and P75 use 1,829 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
1,829
Median first reply
1,824.1 days
P75 first reply
2,900.2 days

Stored publication state

Current stored state across 1,864 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
1,625 87.18%
Unpublished
239 12.82%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 1,310 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 1,310 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 1,310 stored published 5★ Reviews.
0 0%
Suspicious unpublished 15 of 1,864 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
15 0.8%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
124
Peak Review month
Oct 2017 · 50

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Suspicious0 Reviews currently classified as Suspicious, grouped by their original Review month.
Suspicious monthly activity.
Very suspicious0 Reviews currently classified as Very suspicious, grouped by their original Review month.
Very suspicious monthly activity.
Extremely suspicious0 Reviews currently classified as Extremely suspicious, grouped by their original Review month.
Extremely suspicious monthly activity.
Suspicious unpublished15 Stored unpublished 5-star Reviews, independent of cross-App relationships. Ordinary strength uses published Reviews; an App can carry both kinds of evidence.
Suspicious unpublished monthly activity.
Unpublished239 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

Show other reviews by reviewer

These Reviews were previously observed by App Market Index and Wix later supplied an unpublished state for them.

  1. andreamusso5
    3.0 Unpublished

    Video Recording down

    the recording of the 2 videos of the sessions, with the free version, stops even after restoring the traffic limits, in practice it can no longer be used, I reported the problem to the helpdesk, I have never been contacted again. Luckily I didn't purchase paid versions.

    Stored reply

    1. Reply

      Hi, Thank you for your feedback. We sincerely apologize for the negative experience you've had with our platform and any inconvenience caused by the session recording issue. We understand the importance of prompt communication, and we regret the delay in responding to your initial email. We've addressed this internally to ensure faster response times moving forward. We have replied to your email with an update. Please know that our team is actively working on a fix and is committed to resolving it as soon as possible. Please do not hesitate to reply to our email or reach us again at support@twipla.com so we can offer you our full support on any matter. Thank you!

  2. ukraillog
    3.0 Unpublished

    Loving it.......until it stopped working

    This app has been superb since I signed up but doesn't seem to work anymore. Is this a temporary glitch?

    Stored reply

    1. Reply

      Hi, Thank you for your feedback. We're sorry to hear that you had an unpleasant experience with our app. We understand how frustrating it can be when a previously reliable app stops working. Rest assured that we will do everything necessary to remedy this issue. We would love to learn more about your use case and find as many details about your experience as possible so that we can sort this out for you. Please do not hesitate to contact us at support@twipla.com so we can offer you our full support. We are sure there is a solution or an explanation for anything. Thank you!

  3. kasiatrawinska83
    3.0 Unpublished

    app doesn't work

    I have been using this app for some time now. However, since last two weeks the app stopped responding. It doesn't load at all. I have sent at least two e-mails to report the problem but with no response.

    Stored reply

    1. Reply

      Hi, Thank you for your feedback. We're sorry to hear that you had an unpleasant experience with our app. We looked through our records but couldn't find any of these emails. Would you be so kind as to provide us with the email address you've used? We'd love to hear more about your use-case and gather as much information about your experience as possible so that we can fix this right away for you! Please do not hesitate to contact us at support@visitor-analytics.io so we can extend our support on this matter. Thank you very much and we look forward to working with you.

  4. andreystorchak
    3.0 Unpublished

    Great app but unable to delete it

    Could you please describe a clear way to delete this? There is no docs or guide to delete once it was installed.

    Stored reply

    1. Reply

      Hi, Thank you for your feedback. We’re sorry to hear you’ve had a negative experience with our platform! Rest assured that we will do everything possible to resolve this issue. Usually, it is extremely easy to remove our app. We reviewed your account and sent you an email with the information on how to delete the app. Please do not hesitate to contact us at support@visitor-analytics.io if you have any questions or need assistance, and we'll be more than glad to help.

  5. traverserenovation
    3.0 Unpublished

    video recording

    The app is great but when it gets to recording the visits, all content appears black or unavailable content. In other words, I can't see what my visitors are looking at on my website. Unless this is fixed, it is pointless to upgrade the app to get more recordings.

    Stored reply

    1. Reply

      Hi! We really apologize for any trouble caused on your end. Please note that there are some limitations that prevent us from recording certain things on your website, due to some technical security clauses. Your unavailable content might be based on some iFrames. We are sorry for the unavailability, but that's something that we cannot control. We cannot cross-track some of the elements (3rd party apps, iFrames etc.). Don't worry, your visitors can see the real content. Third parties content are on a different domain and our javascript cannot catch it. It's not that we don't want to solve, unfortunately there simply isn't a solution to it. Let us know if you need further assistance, we'll gladly help. Please do not hesitate to contact us at support@visitor-analytics.io, so we can offer you our full support on any matter.

  6. cyrusteach
    3.0 Unpublished

    It's good but could be even better

    The stats are nice but the widget can get in the way. The widget should be implemented in the site without ruining the layout if possible (this happened to me on the mobile version and possibly desktop too). It was frustrating having to rearrange things for the widget.

    Stored reply

    1. Reply

      Hi, We are sorry to hear that you are having an inconvenient experience with our app! Please note that our app can be installed as a Dashboard app only as well. Just check the installation tutorial here https://www.visitor-analytics.io/en/support/integrating-with-other-platforms/wix/how-to-install-visitor-analytics-on-wix/ and add it as per Option A (see 6th step in the illustration). This way nothing gets added to your Editor. Also, the fact the widget added to your Editor looked just like a gray box, might be due to using Adblockers. Do not hesitate to contact us anytime via email, at support@visitor-analytics.io, via chat on our website visitor-analytics.io, or even via our Contact Form here https://www.visitor-analytics.io/en/contact/. We are sure we can discuss anything and solve any issue you might have. There are plenty of ways of doing it, just let us know, and we'll gladly assist. If it's not too much to ask of you, would you kindly edit your review? Thank you!

  7. marcelduits84
    3.0 Unpublished

    De app laat niets zien in Brave Brownser - pagina volledig wit

    Ik heb de app nu een aantal dagen. Het lijkt een prima app, maar werkt niet in Brave. Dat vind ik wel vervelend want ik zou nu elke keer een andere browser moeten gebruiken.

    Stored reply

    1. Reply

      Hallo, Houd er rekening mee dat Brave iets heeft dat lijkt op de Adblockers, een optie waarbij EasyPrivacy is ingeschakeld, zodat apps van derden niet kunnen worden geladen. Het is een meer op privacy gerichte browser, dus het kan bepaalde inhoud op de pagina's blokkeren waarover wij geen controle hebben. Er zijn geen bekende problemen met de app, dus het lege scherm dat u ziet, wordt hoogstwaarschijnlijk veroorzaakt door een lopende Adblocker in de browser. We raden ten zeerste aan om een andere browser te gebruiken. Als het niet te veel van je gevraagd is, zou je dan je recensie willen updaten nadat je ons antwoord op je eerste e-mail hebt gevonden en nadat je hebt gecontroleerd of de app werkt zonder actieve adblockers die in een andere browser worden uitgevoerd? Dank je!

  8. souloftokyo
    3.0 Unpublished

    Nice when it works

    The app is great but it frequently fails to load on our site. There is the following error: "! Widget Didn't Load Check your internet and refresh the page." We had to delete it as it was slowing down our loading.

    Stored reply

    1. Reply

      Hi, We are sorry for the inconvenience! Please note that the message displayed on your end is not related to our app's functionality and unfortunately cannot be resolved on our part. It is caused by some running Adblocker in your browser, which blocks our app (and probably other 3rd party apps as well) from loading. Also, please note that our app can also be installed as a Dashboard app only (see option A here https://www.visitor-analytics.io/en/support/integrating-with-other-platforms/wix/how-to-install-visitor-analytics-on-wix/). This way nothing gets added to your Live website nor your Editor and the loading performance might be better. Please give it a try without any active Adblocker and see how it goes, we'll further assist if needed. Also, do not hesitate to contact us at support@visitor-analytics.io so we can offer you our full support on anything. We would highly appreciate if you could kindly edit your review a bit after everything is set up correctly. Thank you!

  9. kiley576
    3.0 Unpublished

    Helpful until it crashes

    Stored reply

    1. Reply

      Hello, We are sorry to hear that you are facing an inconvenient experience with our app! There are no known issues with the app. Could you please provide us with some additional details about your use-case, writing us a message at support@visitor-analytics.io so we can better understand what happened on your end? We are sure there is a solution for everything. Thank you!

  10. ronkerriaat
    3.0 Unpublished

    download issues

    For some reason I have to re-download it everyday, I don't know if its the app or wix.

  11. info290921
    3.0 Unpublished

    Disappointed - Today the app is asking me to pay because of a previously undisclosed page view limit

    After such a great start the app then resorts to a paid version on the grounds that once you have over 1000 views within one month then you need to upgrade (this reason is not explained at setup). 1000 views monthly is only 33 views per day - which is not exactly volume traffic when you consider that 'calls to action' are only a nominal percentage of that. I have no problem paying for a service but disclose this at the start please! PLUS - SEO costs money (even if you do it yourself!) so if you are going to charge users for your service then at least allow them to generate more revenue first! Google Analytics it is then...

    Stored reply

    1. Reply

      Hello, Thanks for taking the time to review us and we are really sorry for the bad experience that you had. Our packages and features are mentioned in the app market as clear as we can -> https://prnt.sc/j7ajai but if you have any feedback to make it even mor clear, let us know! We hope to meet your expectations and if you have any other question regarding our app and features, do not hesitate to drop us a line to support@visitor-analytics.io! regards, Visitor Analytics

  12. manetemptation
    3.0 Unpublished

    I like the app

    I like the app but there's no option to see abandoned carts, etc.

    Stored reply

    1. Reply

      Hello! Thanks for taking the time to review us. We are currently planning some e-commerce features and we hope to release them in the following months! Just keep an eye on the app! regards, Visitor Analytics

  13. freepsi42
    3.0 Unpublished

    Duvida

    Como faço para acompanhar os visitantes em tempo real pelo celular, no app wix?

    Stored reply

    1. Reply

      Hello, We are currently working on a login which would allow you to use the app on mobile. Stay tuned!

  14. bdlawncare
    3.0 Unpublished

    I can't add the app to my site

    :(

    Stored reply

    1. Reply

      We are really sorry to hear that! can you, please, write us an e-ail to support@visitor-analytics.io and provide your website and more details? We will definitely help! have a great day, Visitor Analytics team.

  15. customers31
    3.0 Unpublished

    send emails

    The app is nice, but when we receive visits in our website, a good idea would be to send an email to the company has visited us, could be possible? thank you

    Stored reply

    1. Reply

      hello, Thanks for reaching us. You can set your account to receive Visitor Analytics e-mail reports daly by going to your settings! :) This is a great feature to constantly stay updated with your data! If you have further inquiries or questions, just write us to support@visitor-analytics.io!

  16. francepapillon
    3.0 Unpublished

    I had to re add the app

    the app disappeared from my overview. I had to re add it and add it to my website again. It also took quite a while to get help on the matter. All sorted now, fingers crossed it keeps working.

    Stored reply

    1. Reply

      Hello! We are very sorry that you experienced problems with the app. Most probably the app was removed because all statcounter components were deleted from the website. When that happens, the user is asked if he wants the app removed completely. The message is not very verbose and it's quite easy to click remove. We are working on this is aspect so that less users have problems with this. If you encounter any other problems, feel free to email us at support@visitor-analytics.net! Thank you!

  17. thrivestudies
    3.0 Unpublished

    Okay

    Stored reply

    1. Reply

      Hello, Thanks for taking the time to review us. Would you be so kind to share with some feedback? Since you just tested out our app, we would love to know what kind of requirements you were expecting and what could’ve been better for you. Currently, Visitor Analytics is running an upgrade, so your feedback really helps us improve the product at this stage and make it great, not just ok. :) best regards, Visitor Analytics team

  18. luisaton
    3.0 Unpublished

    How to track a conversion

    Hi, I would like to know if I can track a conversion. I have the premium plan and I would be very interested on knowing where do the conversions come from? Thank you.

    Stored reply

    1. Reply

      Hello, Luis, As mentioned in the FAQ too, in order to create a conversion, please go to your Pages section in Visitor Analytics. Click Conversions and in the left corner, right under the graphic, you have a button to Edit conversion pages. Once you click it, a list of your pages will appear and you can select the page that you want to track. If I can support you with any other questions. regarding our app, do not hesitate to write us on support@visitor-analytics.net :) Also, if we managed to answer you and everything is ok, we kindly ask you to revise the review. regards, Visitor Analytics

  19. jakeandrews44ja
    3.0 Unpublished

    Filter

    Does anyone know how filter an I.P. address out, in page visits. If anyone knows that'd be very appreciated.

    Stored reply

    1. Reply

      Hello, Thanks for reaching us. In order to ignore your own visits, please go to Visitor Analytics dashboard, select the settings section and you will have a drop down button at "ignore visits from this browser". Hit "yes". If we can support you with any other questions. regarding our app, do not hesitate to write us on support@visitor-analytics.net and we will answer you as soon as possible. regards, Visitor Analytics team

  20. makronetz
    3.0 Unpublished

    .

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Plan comparison

Pricing & Plans

Free plan available
External pricing

Free

External pricing

External pricing

  • 400 tracked monthly page visits
  • Site, traffic & visitor analytics
  • Website polls & web surveys
Paid plan

Starter

$2.48 / month

$29.76 billed yearly Save 17% yearly

$2.99 / month

  • 500 tracked monthly page visits
  • Growth Engine
  • Full historical data retention
Paid plan

Basic

$7.46 / month

$89.52 billed yearly Save 17% yearly

$8.99 / month

  • 100,000 tracked monthly page visits
  • Everything in Starter, plus:
  • Higher limits across tools
Paid plan

Advanced

$14.93 / month

$179.16 billed yearly Save 17% yearly

$17.99 / month

  • 250,000 tracked monthly page visits
  • Everything in Basic, plus:
  • Country-level privacy controls
Detailed App featuresCompare all 20 structured features
Comparison of 4 pricing plans
FeatureExternal pricingFreePaid planStarterPaid planBasicPaid planAdvanced
Visitor DevicesIs your website mostly visited by users on a mobile phone? This is the way to find out, see stats for mobile, tablet, desktop usage!IncludedNot includedIncludedIncluded
Visitor Operating SystemsWondering what Operating Systems your visitors are using? Whether they're using iOS or Windows? This is the place! Optimize your content and website based on your findings.IncludedNot includedIncludedIncluded
Visitor RecordingsThe Visitor (session) Recordings feature enables you to play actual (anonymous) videos of your visitors and see exactly what they are doing on your website - enabling you to optimize your website!2 recordingsNot included15 recordings25.000 recordings
Referring sitesReferring sites enable you to visualize from what other/third websites your traffic is actually coming from and on what pages those forwarded visitors land.IncludedNot includedIncludedIncluded
Mobile AccessDo you want to check all your stats wherever you are using your mobile? Get easy access to TWIPLA stats on your phone.IncludedNot includedIncludedIncluded
FunnelsKeep track of your conversions and get better insights on when and how you lose website visitors along the way.1Not included28
HeatmapsEasily reveal which areas of your website your visitors interact with the most and/or the least!1Not included215
Browsers usageGet the clear picture on what browsers your visitors are using!IncludedNot includedIncludedIncluded
ConversionsWith Conversions analytics, you are able to set goals that you consider important for the success of your website. For instance, your visitors reaching a certain page, submitting a payment etcIncludedNot includedIncludedIncluded
Latest Visitors OverviewThe Latest Visitors section gives you great insights into the real-time visits that your website is getting and reveals all you need to know about your visitors: their IP, geolocation, time spent etc.UnlimitedNot includedUnlimitedUnlimited
Visitor GeolocationsThe Visitor Geolocations module provides you with approximate locations of your website visitors. Want to see where your visitors are coming from? Just look at the map!IncludedNot includedIncludedIncluded
SurveysCreate long questionnaires on separate pages for any type of participant1Not included23
Dashboard cardsGet a sneak peek at your websites' overall performance with elegantly designed dashboard cards - all you need to look at to see how your website is doing when you are in a hurry!Full accessNot includedFull accessFull access
Landing pagesLanding Pages helps you see on what pages your visitors land when they first start visiting your website. Analyze this behaviour, in order to improve your conversions.IncludedNot includedIncludedIncluded
Traffic chartsWant to know when your traffic spikes during the week and at what hour? The Traffic Charts module sums it up for you as plainly as possible!Full accessNot includedFull accessFull access
Monthly trafficThe monthly traffic represents the number of monthly page visits tracked on your Website until tracking is automatically stopped.400 visitsNot included100.000 visits250.000 visits
Visitor Screen-ResolutionsCheck out the most commonly used resolutions of your website visitors and optimize your website for those!IncludedNot includedIncludedIncluded
Page visitsDo you want to know which of your websites' pages are the most visited? The "Page visits" shows how many visits each of your pages has.IncludedNot includedIncludedIncluded
PollsIntegrate quick feedback bubbles directly in your website pages.1Not included23
Custom Country DataCustomize the level of data processing per country within our 4-tiered Data Privacy Center.Not includedNot includedNot includedIncluded