App Market Index

TWIPLA Website Intelligence

By TWIPLA

See every visitor. Know what to do next

Wix marketplace
  • Wix Campaign
  • Wix Choice

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • HPOD QA hpod-qa-v2
  • Verified verified
  • Marketing Integrations marketing-integrations
  • Random Test random-test
  • Strategic apps search strategic-apps-search
  • Analyze Traffic analyze-traffic Visible
  • Holiday Prep Essentials holiday-sale-must-haves
  • Product page USA with Klaviyo product-page-usa-with-klaviyo
  • Apps Enterprise apps-enterprise
  • Headless Whitelist headless-whitelist
  • Product page no USA product-page-no-usa
  • supported by editorx supported-by-editorx
  • Product page no USA - Omnisend product-page-no-usa---omnisend
  • supported by wix studio supported-by-wix-studio
  • Product page no USA - Klaviyo product-page-no-usa---klaviyo
  • Enterprise Apps enterprise-apps Visible
  • Product page USA with Omnisend product-page-usa-with-omnisend
  • Wix Choice wix-choice Visible
App Market Index analysis
  • Suspicious unpublished review pattern
Rating
Pricing Free plan available
Marketplace Currently listed

Overview

About this App

Most analytics show you what happened. TWIPLA tells you what to do about it. Growth Engine, included in every paid plan, analyzes real visitor behavior – not a keyword tool's guess – to surface opportunities that boost traffic and site performance. Every opportunity includes an action playbook with projected session and conversion lifts. Approve the playbook, and TWAIA drafts the content for you. Standard analytics miss 60 to 80% of your traffic to consent banners, ad blockers, and browser restrictions. TWIPLA's tracking is cookieless, first-party, and privacy-compliant by default. Privacy modes align tracking with GDPR, CCPA and ePrivacy requirements, and let businesses collect data with no visitor consent under any law - so the cookie banner can go, wherever your visitors are in the world. Everything is one connected workflow, from observation to AI-powered action. All thirteen tools come with every plan, Free included. They run on one tracking code, filters carry across them, and a number on one screen becomes a recording, a funnel or an answer with one click. Installs in seconds. Trusted by 2.5 million websites, including TUM and the Luxembourg Chamber of Deputies.

What the listing highlights

  • Act: Growth Engine turns your site stats and visitor behavior into prioritized action playbooks — telling you what to fix, write, or optimize next. TWAIA AI Assistant turns data questions into instant answers and drafts
  • Observe: Live Visitor Activity, Traffic Sources & Exit Paths, Audience Intelligence, Campaign Engagement, Benchmarking and eCommerce Analytics
  • Analyze: Event Tracking & Visitor Journey Analysis, UX Health Score & Friction Monitoring, Heatmaps, Session Recordings, Visitor Surveys & Polls
  • Understand: Conversion & Revenue Tracking measures the financial value of every funnel step and shows revenue by campaign, channel, and company

Developer-written tags

  • website analytics
  • session recordings
  • heatmaps
  • google analytics alternative
  • GDPR analytics

Additional product media

Promotional media

TWIPLA Website Intelligence banner
Banner

Videos

External video Open video in a new tab

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
  1. 5 stars
    80.6% 1,310 reviews
  2. 4 stars
    9.7% 157 reviews
  3. 3 stars
    2.1% 34 reviews
  4. 2 stars
    1.8% 29 reviews
  5. 1 star
    5.9% 95 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 −2 (−100%) vs previous 30 days

0 Reviews in the selected 30 days and 2 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 1,864 preserved Reviews with at least one stored reply. Median and P75 use 1,829 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
1,829
Median first reply
1,824.1 days
P75 first reply
2,900.2 days

Stored publication state

Current stored state across 1,864 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
1,625 87.18%
Unpublished
239 12.82%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 1,310 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 1,310 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 1,310 stored published 5★ Reviews.
0 0%
Suspicious unpublished 15 of 1,864 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
15 0.8%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
124
Peak Review month
Oct 2017 · 50

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Suspicious0 Reviews currently classified as Suspicious, grouped by their original Review month.
Suspicious monthly activity.
Very suspicious0 Reviews currently classified as Very suspicious, grouped by their original Review month.
Very suspicious monthly activity.
Extremely suspicious0 Reviews currently classified as Extremely suspicious, grouped by their original Review month.
Extremely suspicious monthly activity.
Suspicious unpublished15 Stored unpublished 5-star Reviews, independent of cross-App relationships. Ordinary strength uses published Reviews; an App can carry both kinds of evidence.
Suspicious unpublished monthly activity.
Unpublished239 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

Show other reviews by reviewer

These Reviews were previously observed by App Market Index and Wix later supplied an unpublished state for them.

  1. adishavit74
    1.0 Unpublished

    No Way to Cancel

    Shame on you.

    Stored reply

    1. Reply

      Hi, Thank you for your feedback. We sincerely apologize for the frustration you experienced with the auto-renewal and cancellation process. We are committed to helping you resolve this. Please note that Wix handles all billing and subscription management. Their apps auto-renew by default for continuous service, as outlined in their Terms of Use. If you cannot see the cancellation option, you likely do not have the required Owner permissions. To cancel the subscription, you must either contact the Admin (Owner) and ask them to process the cancellation through the Wix dashboard, or contact Wix Support directly for assistance with verifying ownership and processing the cancellation. We also responded to your specific support request via email today with these full details. We remain available to assist you with any technical issues or functionality questions about our TWIPLA app.

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 1 unpublished

    No other stored Reviews for this reviewer.

  2. danitorresbr
    1.0 Unpublished

    Cancelamento/ suporte não fuciona

    Quero o cancelamento imediato do plano, não tenho interesse no recurso pelo preço abusivo, peço o imediato cancelamento da cobrança em meu cartão de crédito, com base na lei do consumidor. Já mandei varias mensagens para o suporte e dizem estar fora do ar. Um absurdo!!!

    Stored reply

    1. Reply

      Olá, Obrigado pelo seu feedback. Pedimos desculpas pelo inconveniente que você enfrentou e estamos empenhados em ajudá-lo. Para esclarecer, a Wix trata de toda a faturação das subscrições de aplicações, incluindo renovações automáticas. Conforme mencionado nos seus termos, estas subscrições são configuradas para renovação automática, a fim de evitar qualquer interrupção do serviço. Pode encontrar instruções detalhadas sobre como cancelar a sua subscrição na secção Subscrições Premium da sua conta Wix: https://support.wix.com/en/article/canceling-an-app-subscription. Para reembolsos, deve contactar diretamente o Suporte da Wix, pois eles gerem todas as questões relacionadas com faturação. Pedimos desculpas também por não ter conseguido entrar em contacto com a nossa equipa. Saiba que pode sempre enviar-nos um e-mail para support@twipla.com com qualquer dúvida, e responderemos assim que estivermos online. Obrigado!

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 1 unpublished

    No other stored Reviews for this reviewer.

  3. isurupremathilaka3
    1.0 Unpublished

    Caution! Beware of Undisclosed Auto-Renewal Charges and Poor Customer Service

    My experience with the TWIPLA app via WIX was highly unsatisfactory, resulting in an unfair charge for a service I no longer use. Despite discontinuing use, my account was automatically renewed and charged without any prior notification. When I sought a refund, WIX rigidly adhered to its Terms of Use, stating customers are responsible for disabling auto-renewal and claiming inability to track app usage. This is unacceptable for a tech company and shows disregard for fair practice. If using TWIPLA or similar Wix apps, meticulously track renewal dates and manually disable auto-renewal well in advance. Do not expect proactive notifications. Proceed with extreme caution.

    Stored reply

    1. Reply

      Hi, Thank you for your honest feedback. We apologize for the inconvenience you've experienced, and we're dedicated to assisting you. According to Wix: “To prevent any interruption of service, app subscriptions are set to renew automatically. You can cancel your subscription if you no longer need it.” They mention this in their Terms. Wix manages app subscriptions, and they're set to auto-renew to prevent any disruption to your service. You can easily manage your subscription settings, including canceling the automatic renewal, by going to the Premium Subscriptions section of your Wix account. Notifications are also sent in advance before renewals, and we're sorry you didn't receive one. We responded to your email on July 11, but unfortunately, we haven't heard back from you. Please don't hesitate to contact us at support@twipla.com if you need further assistance, we’re here to help. Thank you!

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 1 unpublished

    No other stored Reviews for this reviewer.

  4. willowbrookartistr
    1.0 Unpublished

    Didn't want this and it's very expensive

    This was added when I signed up for Wix, and I didn't realise until I was billed a year later.

    Stored reply

    1. Reply

      Hi, Thank you for your honest feedback. We apologize for the inconvenience you've experienced, and we're dedicated to assisting you. According to Wix: “To prevent any interruption of service, app subscriptions are set to renew automatically. You can cancel your subscription if you no longer need it.” They mention this in their Terms. Please note that Wix handles all billing, including automatic renewals for app subscriptions, as stated in their Terms. You can stop auto-renewal by canceling the subscription within the Premium Subscriptions section of your Wix account. Price is definitely a key consideration. If you'd like to continue using the app but at a different price point, we're happy to help you explore more budget-friendly plan options. For any additional questions or assistance, please contact us directly at support@twipla.com. We're confident we can provide the answers or solutions you need. Thank you!

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 1 unpublished

    No other stored Reviews for this reviewer.

  5. bstiner6
    1.0 Unpublished

    Deceptive Tactics. Dont use them

    A company that won't allow you to cancel AT ALL, and gives you knowingly false information in the FAQ about how to cancel, isn't a company that deserves your money. Here is what they say in their FAQ about canceling: How to cancel the TWIPLA subscription? You may cancel the auto-renewal at any moment by heading to Website Settings > Subscription > Payment Method > Turn off auto-renewal. Except that option isn't available in their stand alone. Nor is the cancel app available on the Wix website. in Premium Subscriptions. That's theft. I dont want your service any more, make it easy. I STILL can't find a way to cancel, and their support 100% will not reply if your request contains any word relating to cancel. This is a bad company. My "auto renewal" comes up in early July, and I'll be I won't get any reply or help until after that, and when I request the money back, it'll be oops, sorry!

    Stored reply

    1. Reply

      Hi, Thank you for your feedback. We’re sorry to hear you’ve had a negative experience with our app. Rest assured that we will do everything possible to resolve this issue. We apologize that our responses on both your support requests didn't reach you. We'll work to improve our communication channels to ensure prompt and effective assistance. Ideally, it is very easy to cancel our subscription. You can check out this link on how to cancel the auto renewal: https://support.wix.com/en/article/canceling-an-app-subscription. Please make sure that you’re logged in with ‘Owner’ access to have the option to cancel. We understand your frustration and want to provide full support. If the issue remains unresolved, please do not hesitate to contact us at support@twipla.com, so we can assist you. Thank you!

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 1 unpublished

    No other stored Reviews for this reviewer.

Plan comparison

Pricing & Plans

Free plan available
External pricing

Free

External pricing

External pricing

  • 400 tracked monthly page visits
  • Site, traffic & visitor analytics
  • Website polls & web surveys
Paid plan

Starter

$2.61 / month

$31.32 billed yearly Save 17% yearly

$3.14 / month

  • 500 tracked monthly page visits
  • Growth Engine
  • Full historical data retention
Paid plan

Basic

$7.85 / month

$94.22 billed yearly Save 17% yearly

$9.46 / month

  • 100,000 tracked monthly page visits
  • Everything in Starter, plus:
  • Higher limits across tools
Paid plan

Advanced

$15.71 / month

$188.56 billed yearly Save 17% yearly

$18.93 / month

  • 250,000 tracked monthly page visits
  • Everything in Basic, plus:
  • Country-level privacy controls
Detailed App featuresCompare all 20 structured features
Comparison of 4 pricing plans
FeatureExternal pricingFreePaid planStarterPaid planBasicPaid planAdvanced
Visitor DevicesIs your website mostly visited by users on a mobile phone? This is the way to find out, see stats for mobile, tablet, desktop usage!IncludedNot includedIncludedIncluded
Visitor Operating SystemsWondering what Operating Systems your visitors are using? Whether they're using iOS or Windows? This is the place! Optimize your content and website based on your findings.IncludedNot includedIncludedIncluded
Visitor RecordingsThe Visitor (session) Recordings feature enables you to play actual (anonymous) videos of your visitors and see exactly what they are doing on your website - enabling you to optimize your website!2 recordingsNot included15 recordings25.000 recordings
Referring sitesReferring sites enable you to visualize from what other/third websites your traffic is actually coming from and on what pages those forwarded visitors land.IncludedNot includedIncludedIncluded
Mobile AccessDo you want to check all your stats wherever you are using your mobile? Get easy access to TWIPLA stats on your phone.IncludedNot includedIncludedIncluded
FunnelsKeep track of your conversions and get better insights on when and how you lose website visitors along the way.1Not included28
HeatmapsEasily reveal which areas of your website your visitors interact with the most and/or the least!1Not included215
Browsers usageGet the clear picture on what browsers your visitors are using!IncludedNot includedIncludedIncluded
ConversionsWith Conversions analytics, you are able to set goals that you consider important for the success of your website. For instance, your visitors reaching a certain page, submitting a payment etcIncludedNot includedIncludedIncluded
Latest Visitors OverviewThe Latest Visitors section gives you great insights into the real-time visits that your website is getting and reveals all you need to know about your visitors: their IP, geolocation, time spent etc.UnlimitedNot includedUnlimitedUnlimited
Visitor GeolocationsThe Visitor Geolocations module provides you with approximate locations of your website visitors. Want to see where your visitors are coming from? Just look at the map!IncludedNot includedIncludedIncluded
SurveysCreate long questionnaires on separate pages for any type of participant1Not included23
Dashboard cardsGet a sneak peek at your websites' overall performance with elegantly designed dashboard cards - all you need to look at to see how your website is doing when you are in a hurry!Full accessNot includedFull accessFull access
Landing pagesLanding Pages helps you see on what pages your visitors land when they first start visiting your website. Analyze this behaviour, in order to improve your conversions.IncludedNot includedIncludedIncluded
Traffic chartsWant to know when your traffic spikes during the week and at what hour? The Traffic Charts module sums it up for you as plainly as possible!Full accessNot includedFull accessFull access
Monthly trafficThe monthly traffic represents the number of monthly page visits tracked on your Website until tracking is automatically stopped.400 visitsNot included100.000 visits250.000 visits
Visitor Screen-ResolutionsCheck out the most commonly used resolutions of your website visitors and optimize your website for those!IncludedNot includedIncludedIncluded
Page visitsDo you want to know which of your websites' pages are the most visited? The "Page visits" shows how many visits each of your pages has.IncludedNot includedIncludedIncluded
PollsIntegrate quick feedback bubbles directly in your website pages.1Not included23
Custom Country DataCustomize the level of data processing per country within our 4-tiered Data Privacy Center.Not includedNot includedNot includedIncluded