App Market Index

TWIPLA Website Intelligence

By TWIPLA

See every visitor. Know what to do next

Wix marketplace
  • Wix Campaign
  • Wix Choice

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • HPOD QA hpod-qa-v2
  • Verified verified
  • Marketing Integrations marketing-integrations
  • Random Test random-test
  • Strategic apps search strategic-apps-search
  • Analyze Traffic analyze-traffic Visible
  • Holiday Prep Essentials holiday-sale-must-haves
  • Product page USA with Klaviyo product-page-usa-with-klaviyo
  • Apps Enterprise apps-enterprise
  • Headless Whitelist headless-whitelist
  • Product page no USA product-page-no-usa
  • supported by editorx supported-by-editorx
  • Product page no USA - Omnisend product-page-no-usa---omnisend
  • supported by wix studio supported-by-wix-studio
  • Product page no USA - Klaviyo product-page-no-usa---klaviyo
  • Enterprise Apps enterprise-apps Visible
  • Product page USA with Omnisend product-page-usa-with-omnisend
  • Wix Choice wix-choice Visible
App Market Index analysis
  • Suspicious unpublished review pattern
Rating
Pricing Free plan available
Marketplace Currently listed

Overview

About this App

Most analytics show you what happened. TWIPLA tells you what to do about it. Growth Engine, included in every paid plan, analyzes real visitor behavior – not a keyword tool's guess – to surface opportunities that boost traffic and site performance. Every opportunity includes an action playbook with projected session and conversion lifts. Approve the playbook, and TWAIA drafts the content for you. Standard analytics miss 60 to 80% of your traffic to consent banners, ad blockers, and browser restrictions. TWIPLA's tracking is cookieless, first-party, and privacy-compliant by default. Privacy modes align tracking with GDPR, CCPA and ePrivacy requirements, and let businesses collect data with no visitor consent under any law - so the cookie banner can go, wherever your visitors are in the world. Everything is one connected workflow, from observation to AI-powered action. All thirteen tools come with every plan, Free included. They run on one tracking code, filters carry across them, and a number on one screen becomes a recording, a funnel or an answer with one click. Installs in seconds. Trusted by 2.5 million websites, including TUM and the Luxembourg Chamber of Deputies.

What the listing highlights

  • Act: Growth Engine turns your site stats and visitor behavior into prioritized action playbooks — telling you what to fix, write, or optimize next. TWAIA AI Assistant turns data questions into instant answers and drafts
  • Observe: Live Visitor Activity, Traffic Sources & Exit Paths, Audience Intelligence, Campaign Engagement, Benchmarking and eCommerce Analytics
  • Analyze: Event Tracking & Visitor Journey Analysis, UX Health Score & Friction Monitoring, Heatmaps, Session Recordings, Visitor Surveys & Polls
  • Understand: Conversion & Revenue Tracking measures the financial value of every funnel step and shows revenue by campaign, channel, and company

Developer-written tags

  • website analytics
  • session recordings
  • heatmaps
  • google analytics alternative
  • GDPR analytics

Additional product media

Promotional media

TWIPLA Website Intelligence banner
Banner

Videos

External video Open video in a new tab

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
  1. 5 stars
    80.6% 1,310 reviews
  2. 4 stars
    9.7% 157 reviews
  3. 3 stars
    2.1% 34 reviews
  4. 2 stars
    1.8% 29 reviews
  5. 1 star
    5.9% 95 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 −2 (−100%) vs previous 30 days

0 Reviews in the selected 30 days and 2 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 1,864 preserved Reviews with at least one stored reply. Median and P75 use 1,829 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
1,829
Median first reply
1,824.1 days
P75 first reply
2,900.2 days

Stored publication state

Current stored state across 1,864 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
1,625 87.18%
Unpublished
239 12.82%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 1,310 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 1,310 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 1,310 stored published 5★ Reviews.
0 0%
Suspicious unpublished 15 of 1,864 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
15 0.8%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
124
Peak Review month
Oct 2017 · 50

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Suspicious0 Reviews currently classified as Suspicious, grouped by their original Review month.
Suspicious monthly activity.
Very suspicious0 Reviews currently classified as Very suspicious, grouped by their original Review month.
Very suspicious monthly activity.
Extremely suspicious0 Reviews currently classified as Extremely suspicious, grouped by their original Review month.
Extremely suspicious monthly activity.
Suspicious unpublished15 Stored unpublished 5-star Reviews, independent of cross-App relationships. Ordinary strength uses published Reviews; an App can carry both kinds of evidence.
Suspicious unpublished monthly activity.
Unpublished239 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

Show other reviews by reviewer
  1. ronrich20016
    2.0 Unpublished

    Interesting, when all the information uploads

    The program has great tools in theory, yet the issue I've had on multiple computers is the upload of information. Many times it takes a while to upload, and a couple times it's hung, where I have to hit the refresh button. That's only my two-pence.

    Stored reply

    1. Reply

      Hi, Thank you for your review and for sharing your experience. We're truly sorry to hear you've faced difficulties with our app. We understand how frustrating this must be. However, we'd like to clarify that our app, TWIPLA, does not have an upload functionality or feature. Our tool focuses on website analytics, which involve collecting data from your website visitors, not allowing users to upload information to our platform. Are you perhaps referring to a ‘loading’ issue, related to your recordings or data dashboards taking a while to appear? If so, could you please provide a little more detail about what specifically is taking time to load or causing you to hit refresh? This will immensely help us pinpoint if the problem is related to our app. Please don't hesitate to contact us at support@twipla.com if you're still having issues with our app. We're here to offer you our full support. Thank you!

  2. speedyfungames
    2.0

    Not enough monthly recordings

    You only get 2 recordings per month. They should give us 2 per day because then you can actually learn something.

    Stored reply

    1. Reply

      Hi, Thanks for your feedback on the recording limits on our plan. We understand your concern about wanting more recordings to thoroughly evaluate the app and learn from user behavior. Our free plan provides 2 recordings as an introduction to our core functionality, allowing you to experience the app and see the insights it offers. This helps you test the basic features and decide if our solution meets your needs. For more extensive use and a greater volume of recordings, our premium plans start at just $2.99 per month with the Starter plan. These plans offer significantly higher recording allowances, enabling you to gather more data and gain deeper insights into user interactions. If you have any other questions about our plans or features, please don't hesitate to contact us at support@twipla.com. Thank you.

  3. sallykindberg
    2.0

    Stopped working

    This app doesn't work in Safari, I have to have a separet browser just for this, Firefox. But it doesn't always work there either. In Safari, the maps are mainly grey or not showing at all. Also before, you used to be able to see more accuratly from where visitors were, now it's only a general pin. I tried all the recommendations on how to deal with this but it never fixed.

    Stored reply

    1. Reply

      Hello, Thank you for your feedback. We sincerely apologize for the issues you're encountering with our app in Safari and Firefox. We understand how frustrating it is when the maps don't display correctly. Recent updates have changed how visitor locations are displayed on the Latest Visitors Map. These changes were necessary to comply with evolving privacy regulations. We're already working on a way to display more detailed visitor location information while still adhering to these regulations. Please don't hesitate to contact us at support@twipla.com if you have any questions or need further assistance. Thank you.

  4. michelabovio79
    2.0 Unpublished

    l'app a smesso di funzionare

    buongiorno l'app a smesso di funzionare senza preavviso !! ho provato a disistallarla e a riattivarla ma è praticamente non da segni di vita non si apre ; ho contattato l'assistenza clienti ma non mi sono stati di grande aiuto; peccato era una bella app !!!

    Stored reply

    1. Reply

      Salve, Grazie per il suo feedback. Siamo veramente dispiaciuti per l'esperienza negativa che ha avuto con la nostra piattaforma. Il suo feedback è importante per noi e ci impegniamo a sistemare le cose. Comprendiamo la sua frustrazione per la precedente interazione con l'assistenza. Ci impegniamo a fornire un'assistenza eccellente. Lavoriamo insieme per risolvere questo problema. Abbiamo esaminato la schermata che ci ha fornito e abbiamo identificato un potenziale problema di interferenza con i blocchi degli annunci. Il 16 ottobre le abbiamo anche inviato i passi per la risoluzione dei problemi, ma non abbiamo ricevuto risposta. Se non li ha ricevuti o ha bisogno di ulteriore assistenza, non esiti a contattarci all'indirizzo support@twipla.com in modo da poterle offrire tutto il nostro supporto. Grazie!

  5. matthewstonewell
    2.0

    I don't know what's worse?

    I don't know if Wix analytics or TWIPLA is worse? They display drastically different stats, they're both very difficult to use and customer support for TWIPLA never contacting since inquiring with them weeks ago. Theire instructions on how to cancel my subscription was totally wrong. Ultimately they are both a waste of time. I wouldn't have installed TWIPLA but it was offered for a year free. I definitely do not recommend either Wix or TWIPLA.

    Stored reply

    1. Reply

      Hi, Thank you for your feedback. We're sorry to hear about your unpleasant experience with our app. Rest assured, we are committed to resolving this for you. We understand your frustration and apologize for the difficulty you faced in canceling your subscription. Normally, the process is designed to be very straightforward. Please note that we don't handle the billing but Wix does. To cancel your subscription, you need to do so from your Wix account, within the Premium Subscriptions section. Regarding the difference between the stats shown on Wix and TWIPLA, please note that different tracking platforms (e.g., Google Analytics, Wix Analytics, etc.) track visits, clicks, and traffic differently. Therefore, you may see different statistics on different platforms. We apologize if you have not received a response from us. Please do not hesitate to contact us at support@twipla.com so we can assist you further. We are sure there is a solution or an explanation for anything. Thank you!

Plan comparison

Pricing & Plans

Free plan available
External pricing

Free

External pricing

External pricing

  • 400 tracked monthly page visits
  • Site, traffic & visitor analytics
  • Website polls & web surveys
Paid plan

Starter

$2.61 / month

$31.32 billed yearly Save 17% yearly

$3.14 / month

  • 500 tracked monthly page visits
  • Growth Engine
  • Full historical data retention
Paid plan

Basic

$7.85 / month

$94.22 billed yearly Save 17% yearly

$9.46 / month

  • 100,000 tracked monthly page visits
  • Everything in Starter, plus:
  • Higher limits across tools
Paid plan

Advanced

$15.71 / month

$188.56 billed yearly Save 17% yearly

$18.93 / month

  • 250,000 tracked monthly page visits
  • Everything in Basic, plus:
  • Country-level privacy controls
Detailed App featuresCompare all 20 structured features
Comparison of 4 pricing plans
FeatureExternal pricingFreePaid planStarterPaid planBasicPaid planAdvanced
Visitor DevicesIs your website mostly visited by users on a mobile phone? This is the way to find out, see stats for mobile, tablet, desktop usage!IncludedNot includedIncludedIncluded
Visitor Operating SystemsWondering what Operating Systems your visitors are using? Whether they're using iOS or Windows? This is the place! Optimize your content and website based on your findings.IncludedNot includedIncludedIncluded
Visitor RecordingsThe Visitor (session) Recordings feature enables you to play actual (anonymous) videos of your visitors and see exactly what they are doing on your website - enabling you to optimize your website!2 recordingsNot included15 recordings25.000 recordings
Referring sitesReferring sites enable you to visualize from what other/third websites your traffic is actually coming from and on what pages those forwarded visitors land.IncludedNot includedIncludedIncluded
Mobile AccessDo you want to check all your stats wherever you are using your mobile? Get easy access to TWIPLA stats on your phone.IncludedNot includedIncludedIncluded
FunnelsKeep track of your conversions and get better insights on when and how you lose website visitors along the way.1Not included28
HeatmapsEasily reveal which areas of your website your visitors interact with the most and/or the least!1Not included215
Browsers usageGet the clear picture on what browsers your visitors are using!IncludedNot includedIncludedIncluded
ConversionsWith Conversions analytics, you are able to set goals that you consider important for the success of your website. For instance, your visitors reaching a certain page, submitting a payment etcIncludedNot includedIncludedIncluded
Latest Visitors OverviewThe Latest Visitors section gives you great insights into the real-time visits that your website is getting and reveals all you need to know about your visitors: their IP, geolocation, time spent etc.UnlimitedNot includedUnlimitedUnlimited
Visitor GeolocationsThe Visitor Geolocations module provides you with approximate locations of your website visitors. Want to see where your visitors are coming from? Just look at the map!IncludedNot includedIncludedIncluded
SurveysCreate long questionnaires on separate pages for any type of participant1Not included23
Dashboard cardsGet a sneak peek at your websites' overall performance with elegantly designed dashboard cards - all you need to look at to see how your website is doing when you are in a hurry!Full accessNot includedFull accessFull access
Landing pagesLanding Pages helps you see on what pages your visitors land when they first start visiting your website. Analyze this behaviour, in order to improve your conversions.IncludedNot includedIncludedIncluded
Traffic chartsWant to know when your traffic spikes during the week and at what hour? The Traffic Charts module sums it up for you as plainly as possible!Full accessNot includedFull accessFull access
Monthly trafficThe monthly traffic represents the number of monthly page visits tracked on your Website until tracking is automatically stopped.400 visitsNot included100.000 visits250.000 visits
Visitor Screen-ResolutionsCheck out the most commonly used resolutions of your website visitors and optimize your website for those!IncludedNot includedIncludedIncluded
Page visitsDo you want to know which of your websites' pages are the most visited? The "Page visits" shows how many visits each of your pages has.IncludedNot includedIncludedIncluded
PollsIntegrate quick feedback bubbles directly in your website pages.1Not included23
Custom Country DataCustomize the level of data processing per country within our 4-tiered Data Privacy Center.Not includedNot includedNot includedIncluded