Wix FAQ

Cannot change answer text size

I can change the questions text size in the design tab, but not the answers text size. It needs to be updated with a fix.

Size issues

I can't reduce the size of my FAQ answers to less than 16px, even though I use sizes of 14 and 12 pixels on my website. I've tried everything.

Está mudando a vizualização

Vejam esse app. Eu faço ele de um jeito e quando publico o site ele fica de outro. Não estou gostando disso.

no option to add bulk faq tedious to write each Faq manually

Loads of room for growth

FAQs can't be added on separate pages. You can't allow just ONE FAQ section for the entire website! And you can't just show ALL sections with FAQS at the same time, it's simply not user-friendly and not customer-friendly. I tried so many things to simply have TWO SEPARATE faqs on two separate pages of my website with no success. Even if there is a way, it shouldn't be this hard to find it.

implementation and design part

it design part not work properly

Functional but limited

It works as intended to manage FAQ except it only seems to work on the website. The whole thing disappeared on the cellphone view. This is very disappointing. Wish that I knew this. Most of the people will access this information on their phones. I created this FAQ for ease of use and whenever they need it. Now I have to find an alternative

Just another half-a$$ed Wix app

The only benefit to this app is that you can manage FAQs in Dashboard instead of in Editor, otherwise you'd be much better off using an Accordion element if you are looking for more design flexibility, but you'd then have to manage your FAQs by editing your website. You could create a CMS collection for FAQs and then connect a Repeater element to your CMS collection to display them on your site, which would give you the most design flexibility, and you could manage your FAQs in Dashboard > CMS. You can also use the Selection Tags element (Add Element > Input) with the Repeater to allow the user to filter FAQs. Another note; you'd have to use Velo code to make the FAQs collapsible in a Repeater. This app also does not generate FAQ schema markup, which you'd think it would, being the Wix FAQ app. The Accordion doesn't either, but the "collapsible list" in blog posts does! Google no longer shows FAQs, however other search engines do. I decided to use CMS.

Loading Time

Although it looks great but it is taking too much time to load once it appears

Please offer more layout options

Unfortunately I can't adjust the spacing around the FAQ section, the FAQ app makes what it wants when you publish the site. Also I would like to present the categories in an different way - this is not possible. On smartphone the categories are shown as a dropdown menu, where I can't adjust the colors regarding accessibility. The dropdown menu for categories would also be nice for desktop and tablet but you can't select that.

Caution when used with other apps...

Works fine unless other apps get in the way - then it uninstalls.

The text animation— cannot modify that the text slides from the bottom to the top.

I recently added the Wix FAQ app, and while the platform itself offers a wide range of customization options, I ran into some frustration with its FAQ text transitions. Specifically, the default text animation—where the answers slide in from the bottom to the top. Bottom line: I don't like it. It creates a sense of delay that distracts from the experience. What’s more concerning is that there's no obvious setting to modify the transition effect. I spent a good amount of time looking through the options and chatting with the Wix Customer Service team. No solution. This raises the question: is it a glitch in the app, or is it simply an oversight in the app development?

Need the ability to control the apps padding directly

Currently you cannot control the padding for the iframe that the app generates with FAQ's - this makes managing alignments with other page elements and sections a bit of a nightmare.

figée

ajouter des options

Can not add/edit multiple FAQs

No option to edit multiple FAQs. Have to do it one by one. Should allow to add FAQ's using a csv file or let enter multiple FAQs in a textbox which are separated by new line or something.

Is not responsive

Too slow

It only has 12 questions and answers but it opens after 3 seconds. I understand other people have this problem too. in brief; too slow when the page is loading. I can't use it like this

Cumberson

Very limited options for the presentation of tables (can't center text,

Underperforms dramatically

And finding a Wix support tech who knows the app is an extreme challenge.

Doesn't work with Collections

When are Wix (particularly Studio) going to move away from this archaic method of insisting such apps don't fully connect with the Wix Studio eco-system, and are controlled instead by their own widget, which are generally always very limited and not setup to work for responsive design. Surely such apps should be able to connect to a Collection and the design and settings left up to the user via the standard Wix Studio design panel? As a Studio user I now need (and expect) full control on such elements.