Wix FAQ

I don't know why this isn't rated higher

I use this app on every website I build. Really simple to use. Free. What more could you ask for?

Works Great

I'm able to customize it exactly how I need it for my website and it works flawlessly!

Small hick-ups, but overall good.

I see users complain about social icons not being able to be removed and layouts not being adjustable. No worries, alle that can be adjusted in the settings: just go to Display > Social sharing and to Design to changes the boxes to lines and edit font(size). Only problem I had was when editing the translations, the answer in the main language did not show up in the translation module. I copied all answers to Word and translated from there. Copy/paste, done.

Improvement suggestion

Would be better if you could have multiple instances, e.g. one per product or service, rather than having to rely on tabs to separate topics

Not working

Took me around 2 hours to create and answer the questions and when to integrate, disappear and say there is a technical issue on their part. That is disappointing because this is the second Wix app that, unfortunately, loses my time. Hope to be fixed. Update: I had given it another chance and tried again.Happy that the work I did yesterday was saved somehow. So today was successfully added.

NOT VISIBLE WHEN INTEGRATED

Too limited

The boxes are way to big - doesn't do much good guys.

Barely adequate

The design format is non adjustable. Boxes are way too big. And you can't delete any of the social media icons, that just galactically stupid. I don't use them so they are stuck there looking ugy.

UI works well, but could use better format options. API renders only draftjs.

Straighforward. Can embed links and media. But for API users... The Wix FAQ App V2 Question Entries API accepts richContent and plainText as answer formats per the schema, but the FAQ widget only renders draftjs. The API silently saves the other formats without error, leaving entries that exist in the data store but display as blank answers on the live site. Either reject the unsupported formats at write time, or make the widget render what the API accepts.

This is great!

I almost did not try this app due to the reviews, but I hated the way my make-shift FAQ page looked. I just installed it and it works really well!

It Does the Job

Ok I get why everyone is hating on this app. The simple reason is that it appears on your homepage and you can't remove it. All you have to do is cut: Ctrl + X (Windows) or Cmd ⌘ + X (Mac), and then paste: Ctrl + V (Windows) or Cmd ⌘ + V (Mac) it on the page you want to put it on.

Easy peasy

After reading some of the horrible reviews about this app, I was hesitant to try it. I added the FAQ app as a new page to my site and was very pleasantly surprised at how easy it was to edit, navigate and customize. If I had one wish it would be to customize the font to mirror the rest of my site, but otherwise, I'm very happy with the integration. Frankly, I found that any review in which people are having issues with things like social links or customizations, etc., were more a matter of the person not taking the time to go through the various menu and Settings options, or do a little Googling. Every question I had was easily answered by searching a bit. Very happy.

Ideal

This was very quick and easy to slot into an existing page, apply the site styles I wanted to use, etc. It even includes functionality I wasn't expecting, including search, categories, translation and social sharing. Far more than I needed. Perfect.

Doesn't work if FAQs are used multiple times across site

We have several different pages with this FAQs app on it, and while it functioned fine for years, will now show FAQS results from different pages if using the search function. Contacted support for over two months, and was just told that this is now expected behaviour, even though it means that incorrect information might be presented to site users. Really disappointed in this

Works good, easy set up.

Had it set up in minutes. Was able to hide it from the front page and then create a new FAQ page to use it there. Not sure why so many are saying you cannot hide/remove it from the homepage.

Useless

It ads a section to your homepage. You can't really move it and the options are extremely restrictive.

Terrible

Way to complex for what it is. Do not waste you time.

Приложение мусор

Данное приложение бесполезное, оно не отправляет данные вопрос ответ в микроразметку JSON-LD., а это основное для чего вообще нужен FAQ на сайте, от него получается совершенно нет толку, позже я его снесу.

How can I place the FAQ to the site of interest?

When I add a FAQ form to my website, it defaults to displaying on the homepage as a blank form with three empty collapsible boxes. How can I link the FAQ I created in the Wix editor to a specific page on the website?

Sehr strukturiert und gestalterisch ansehnlich

Die FAQs von Wix sind schön übersichtlich auszufüllen und werden ebenso angezeigt auf der Website. Das Design lässt genug Spielraum, um die FAQs ästhetisch darzustellen. Mir fehlt lediglich die Möglichkeit eine Rundung an den Ecken einzustellen und die Abstände zwischen den Kategorieüberschriften zu verringern. Das sind jedoch Kleinigkeiten.