Wix FAQ

I don't know why this isn't rated higher

I use this app on every website I build. Really simple to use. Free. What more could you ask for?

Works Great

I'm able to customize it exactly how I need it for my website and it works flawlessly!

Not working

Took me around 2 hours to create and answer the questions and when to integrate, disappear and say there is a technical issue on their part. That is disappointing because this is the second Wix app that, unfortunately, loses my time. Hope to be fixed. Update: I had given it another chance and tried again.Happy that the work I did yesterday was saved somehow. So today was successfully added.

This is great!

I almost did not try this app due to the reviews, but I hated the way my make-shift FAQ page looked. I just installed it and it works really well!

Easy peasy

After reading some of the horrible reviews about this app, I was hesitant to try it. I added the FAQ app as a new page to my site and was very pleasantly surprised at how easy it was to edit, navigate and customize. If I had one wish it would be to customize the font to mirror the rest of my site, but otherwise, I'm very happy with the integration. Frankly, I found that any review in which people are having issues with things like social links or customizations, etc., were more a matter of the person not taking the time to go through the various menu and Settings options, or do a little Googling. Every question I had was easily answered by searching a bit. Very happy.

Ideal

This was very quick and easy to slot into an existing page, apply the site styles I wanted to use, etc. It even includes functionality I wasn't expecting, including search, categories, translation and social sharing. Far more than I needed. Perfect.

Works good, easy set up.

Had it set up in minutes. Was able to hide it from the front page and then create a new FAQ page to use it there. Not sure why so many are saying you cannot hide/remove it from the homepage.

Sehr strukturiert und gestalterisch ansehnlich

Die FAQs von Wix sind schön übersichtlich auszufüllen und werden ebenso angezeigt auf der Website. Das Design lässt genug Spielraum, um die FAQs ästhetisch darzustellen. Mir fehlt lediglich die Möglichkeit eine Rundung an den Ecken einzustellen und die Abstände zwischen den Kategorieüberschriften zu verringern. Das sind jedoch Kleinigkeiten.

Best Company ever

it sucks

too many bugs KYS!!!

I add issue with the app, but got it sorted.

I add issue with the app, but got it sorted. I had to remove the app and add it again. I guess it was bugs issues earlier.

Works MUCH Better Than The Reviews Say

This app deserves 4 stars or 5 stars. The Wix FAQ app works MUCH BETTER than recent reviews describe. Use case: I created independent FAQs on each page (10+ pages), displaying one category on each page respectively. The FAQ works on both desktop and mobile, but I had to definitely fix the formatting on mobile (otherwise, it looks like it's blank on mobile). You have to manage FAQs via the dashboard view, but not a big deal. You can easily change the order of categories and even individual questions within each category. You can customize text (colors, style, size, etc.) as well as the background. You can also include lots of different media (image, video, audio, etc) within each answer, except you cannot embed maps or custom HTML. At the time of this writing, you can only link to full website URLs and cannot link to pages within the website. And the FAQ app takes a moment to load in preview mode. Still if you want to create accordion-style FAQs, I highly recommend trying this app.

Works well, no issues with transalation

Perfect

Its Functions Great

Works well for us

I use the FAQ-tool on all our websites (we got a bunch of them!) and never had any issues with them. I do not understand other ratings here. Seems to me some users do not understand how to use it. Categories work well, the design is adjustable, the function itself is easy and works well. I like it and our customers gave positive feedback since years.

FONT is terrible

I cannot fic the space and lines, so the whole paragraph is extremely messy, even cannot be read.

the best and rlly useful

Works fine, great app actually

I was sceptical at first of how low the rating was for this app, but compared to the other FAQ options this one had the most. Im glad to say that whatever the 1-star reviewers are saying it's basically a skill-issue. The good news is that if that's your competitors, and complaining is all they can do, well good on you! It's rather simple. drag the app element into your FAQ section, manage the FAQ's in the manager, and remove the "share on social media" icons was only a matter of checking the settings on your page and hiding them.

GREAT APP LOVE IT