EasyChat
By Cromanion
Product media
Screenshots
1 of 5




Overview
About this App
Welcome to the world of artificial intelligence! Add a chatbot to instantly answer your visitors’ questions, such as your location, hours and contact info. Let your chatbot take care of simple enquiries, while sending the more complex messages straight to your email inbox.
What the listing highlights
- Impress visitors with instant replies to their questions
- Improve retention with an enriched visitor experience
- Customize your chatbot’s pop-up chat box
- Analyse visitors’ questions and refine your answers
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 0 (percentage unavailable) vs previous 30 days0 Reviews in the selected 30 days and 0 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 29 preserved Reviews with at least one stored reply. Median and P75 use 13 Reviews with valid dated stored replies. Reply authorship is not inferred.Stored publication state
Current stored state across 29 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 26 89.66%
- Unpublished
- 3 10.34%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.Analysis pending coverage
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 23
- Peak Review month
- Jan 2022 · 4
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Review intelligence over time
Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Unpublished | ||||
|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | |||
| Aug 2018 | 3 | 0 | 1 | 0 | 1 | 1 | 1 |
| Sep 2018 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Oct 2018 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2018 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2018 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2019 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
| Feb 2019 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2019 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2019 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2019 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2019 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jul 2019 | 1 | 0 | 0 | 0 | 0 | 1 | 1 |
| Aug 2019 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2019 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
| Oct 2019 | 1 | 0 | 0 | 0 | 1 | 0 | 0 |
| Nov 2019 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2019 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
| Jan 2020 | 1 | 0 | 0 | 0 | 0 | 1 | 1 |
| Feb 2020 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2020 | 1 | 0 | 0 | 1 | 0 | 0 | 0 |
| Apr 2020 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
| May 2020 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2020 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2020 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2020 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2020 | 2 | 0 | 1 | 0 | 1 | 0 | 0 |
| Oct 2020 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2020 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2020 | 1 | 0 | 1 | 0 | 0 | 0 | 0 |
| Jan 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2021 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Mar 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2021 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jul 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2021 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
| Dec 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2022 | 4 | 3 | 0 | 0 | 0 | 1 | 0 |
| Feb 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2022 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
| Jul 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2022 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Oct 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2022 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Dec 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2023 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
| Jul 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2024 | 1 | 0 | 1 | 0 | 0 | 0 | 0 |
| Jun 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2025 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
Review-pattern Timeline data is pending complete coverage.
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
- sanhh28
Do not upgrade
It was working just fine until I upgraded, then the app didnt even work as good as it was before, it just got stuck, didnt even let me see the 10 free answers I uploaded. Do not upgrade your plan.
- shahzaibansari368
The AI feature is very customisable
The AI of this app is very good as you are able to customise it to answer to your liking. However, the AI thing takes up too much space on the screen, making it incompatible with my computer too use. Overall a good design, but an option should be made where you are able to shrink the size of the chat as the owner of the website.
- info936555
No one will help
No one will help
- rhcastellanos5
muy bueno
- fulldeepcode
Works Fine
It only gives you ten answers but it gives you infinite keywords.
- canercinar34
kötü
daha önce yükledim siteme ama beğenmedim zaten Wix',n sunduğu bedava sohbet ve üyelerle sohbet kısmını sunan eklenti varken bunu kullanmazlar diye düşünüyorum :))
- admpascoto
Doesn`t work proprely. Even with a paid plan. Too much to be done to make this app stable and fast
- rekhab1
great
you can litrely customize it
- saramiranda25
Atelie Belas artes
- stellaavery9
Extremely Useful!
This is so good! A little confusing at first, but once you get used to it, this can be the best Q&A app EVER! I'd highly recommend it for everyone who has a pretty perplexing site that needs a little explaining.
- ianssimplygreetings
Hard to Use
Not worth all the effort. Needs a lot of work.
- mesel4real
the app is excellent
we are having more conversations here
- nivateam
Excellent
That a good application. I understood how to use but unfortunately I sent you a comment with one star, how can I delete it
- quarryparkchiro
So far very impressed with how easy it is
I tried another chat bot and it was so convoluted, this one is much easier to use. I'm having some troubles with the 'glue' feature and grouping though. Also, the little messenger icon is a little bit pixelated.
- anayaansh
Just a Question...
Can you move the EasyChat so you can have it on the Left/right/top/bottom of your screen? If so, 5 stars!
Thank you for a great feedback. We will certainly try to implement this feature in the next release.
- albertoyao
No premium free trail
Need to upgrade to do anything, and no premium free trial. But ok for some people.
A free tier is offered so you dont need a free trial.
- cloudmacias
GREAT APP
At first i had problems but the support team was fast to respond and fix it great ap great support!
Thank you. So you no longer consider the App as a 1 star App? ;) Thanks
- supergamesdev2000
Good but couldn't move
i could not move the chat bot
Nice idea. We will plan on doing it for future release. Thank you for using EasyChat.
- marietorossian
Did not even load...
Hi, Sorry to ear you've got problem accessing our App. The Wix team is actually working on a bug related to the Mobile Widget. Contact me directly if you any help francois@nser.io. Thank you.
- peritovirtual33
Não estou conseguindo utiliar, e agora nem mesmo remover do site
Não estou conseguindo utiliar, e agora nem mesmo remover do site
Hi, you seams to have problem using the App? If you have any problem please contact me directly by email at francois@nser.io. You should not have any problem removing the App so you might have an issue of browser compatibility. Thank you.
Plan comparison
Pricing & Plans
Basic
Free
Free
- Create a chatbot in minutes
- The free version allowed 10 answers
- Create groups to answer more questions
Premium
$3.99 / month
$47.88 billed yearly$3.99 / month
- Unlimited answers and groups
- Create a chatbot in minutes
- Create groups to answer more questions
Detailed App featuresCompare all 8 structured features
| Feature | FreeBasic | Paid planPremium |
|---|---|---|
| Instant EngagementAnswer common questions instantly and engage visitors with realistic live chat-style responses. | Included | Included |
| Expert AnalyticsAnalyze your visitors' questions and refine your responses. Provide the right answers, every time. | Included | Included |
| Add Your Top TenProvide instant answers to frequently asked questions, such as your location, hours, contact info and more. | Included | Included |
| Fully Customizable DesignCustomize colors, fonts and more. Add your own chat icon, match your pop-up chat box to your brand, and tailor it seamlessly to your site. | Included | Included |
| Simple Set UpCreate your chatbot in minutes. Simply add keywords like "address" or "location," and set your automatic reply. | Included | Included |
| The Personal TouchGive your chatbot a personality and voice that fits your brand. Create grouped answers linked by words and phrases for clear, varied replies. | Not included | Included |
| Unlimited Answers & RepliesAdd as many answers as you want by upgrading your app. Plus, never leave a question unanswered. Send visitors a response, direct to their email. | Not included | Included |
| Upgrade to Make it Your OwnRemove "Powered by Nser" from your app and related emails, for a fully integrated chatbot. | Not included | Included |