Facebook Feed

By Elfsight

Display your Facebook Page in a custom feed

Wix marketplace

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • Cactus Eli cactus-eli
  • holiday-sale-thirty holiday-sale-thirty
  • Cactus False cactus-false
  • Business Tools business-tools
  • Get more traffic get-more-traffic
  • supported by editorx supported-by-editorx
  • supported by wix studio supported-by-wix-studio
  • blog more actions blog-more-actions
  • Engage with customers engage-with-customers
App Market Index analysis No public analysis badge
Rating
Rated 2.42 out of 5 from 62 reviews.
Pricing From $5.99 / month 7-day free trial
Marketplace Currently listed

Overview

About this App

Add your Facebook Page on your website and grow your online community. The custom feed showcases posts, photos and videos from your Facebook Page and stays constantly updated. It’s a great way to attract new followers and boost your likes and shares.

What the listing highlights

  • Showcase your page posts, photos & videos
  • Choose what you want to share on your feed
  • Engage visitors with shareable posts & regular updates
  • Spread the word with Like and Share buttons

Developer-written tags

  • fb
  • page
  • like
  • facebook
  • share

Additional product media

Promotional media

Facebook Feed banner
Banner

Reviews

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
Rated 2.42 out of 5 from 62 reviews.
  1. 5 stars
    29% 18 reviews
  2. 4 stars
    6.5% 4 reviews
  3. 3 stars
    4.8% 3 reviews
  4. 2 stars
    6.5% 4 reviews
  5. 1 star
    53.2% 33 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 0 (percentage unavailable) vs previous 30 days

0 Reviews in the selected 30 days and 0 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 68 preserved Reviews with at least one stored reply. Median and P75 use 67 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
67
Median first reply
19.1 hours
P75 first reply
3.4 days

Stored publication state

Current stored state across 68 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
62 91.18%
Unpublished
6 8.82%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 18 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 18 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 18 stored published 5★ Reviews.
0 0%
Suspicious unpublished 0 of 68 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
0 0%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
36
Peak Review month
Sep 2020 · 7

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Unpublished6 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

  1. visitcastlebar
    1.0

    Waste of time

    Doesn't work.

    Stored reply

    1. Reply

      Hello visitcastlebar, We are so sorry to learn about your experience with our app and we'll be glad to assist.  Would it be an option for you to message us at support@elfsight.com and provide us with the direct link to the page with the app? Our team is always happy to find the best possible solution. Best regards, Elfsight

  2. onehealthinaction
    2.0

    keeps randomly not displaying

    I have been paying for this for a couple years, and it continues to randomly stop displaying my feed on my site. I really wish it would stay working!

    Stored reply

    1. Reply

      Hello onehealthinaction, We are so sorry to learn about your experience with our app and we'll be glad to assist. Would it be an option for you to message us at support@elfsight.com and provide us with the direct link to the page with the app? Our team is always happy to find the best possible solution. Best regards, Elfsight

  3. jeanninehoward
    1.0

    Simply not working

    The app is not working, I upgraded, nothing... No answer to my support message, simply bad service all round!

    Stored reply

    1. Reply

      Hello jeanninehoward, We sincerely apologize for the issues you're experiencing with the app 😔 We reached out to you and are committed to finding a solution as quickly as possible. Thank you for your patience! Best regards, Elfsight

  4. marketing48005
    5.0

    good

    Stored reply

    1. Reply

      Hello marketing48005, Thank you so much for your positive feedback! We're thrilled to hear you're having a good experience with our Facebook Feed app 😊 We're always working to improve our apps, and your support motivates us to continue providing the best possible service. Best regards, Elfsight

  5. digypsygrass7
    5.0

    My facebook is not showing as i paid for it to show on my website

    Stored reply

    1. Reply

      Hello digypsygrass7, We are so sorry to learn about your experience with our app and we'll be glad to assist.  Would it be an option for you to message us at support@elfsight.com and provide us with the direct link to the page with the app? Our team is always happy to find the best possible solution! Best regards, Elfsight

  6. info7194199
    1.0

    Why exclude X (formerly Twitter) from your social media feeds?

    Not good!

    Stored reply

    1. Reply

      Hello info7194199, Thank you for your feedback! You mentioned Twitter in your review for our Facebook Feed app, which is designed specifically for Facebook content. However, we'd love to let you know that Twitter is supported in our Social Feed by Elfsight app. You can easily integrate your Twitter feed alongside other social networks using this tool. Please feel free to contact our support team at support@elfsight.com. We’ll gladly provide all the details and help you with setting up the app. Best regards, Elfsight

  7. multimarcasdcarcur
    1.0

    Não Consigo

    Olá não estou conseguindo usar

    Stored reply

    1. Reply

      Olá multimarcasdcarcur, Lamentamos saber que você está tendo problemas com nosso aplicativo! Entre em contato conosco pelo e-mail support@elfsight.com sobre os problemas que você encontrou, enviando um link direto para o seu site. Garanto que nossa equipe terá prazer em consertar tudo! Cumprimentos, Elfsight P. S. Oferecemos suporte apenas ao inglês e contamos com traduções geradas pelo sistema, por isso pedimos desculpas por qualquer possível mal-entendido.

  8. anunciosdigital202
    5.0

    Genial

    Todo trabajando bien

    Stored reply

    1. Reply

      ​Hola anunciosdigital202, ¡Gracias por elegir el feed de Facebook de Elfsight! Agradecemos sus amables palabras y le deseamos una experiencia de usuario increíble con la aplicación. :) Atentamente, Elfsight

  9. prisciliano
    5.0

    mucho

    Stored reply

    1. Reply

      Hola prisciliano, ​ ¡Muchas gracias por tus comentarios! Nos alegra saber que te gusta usar nuestra aplicación 😊 ​ Mejor, Elfsight

  10. nielsen-aab
    1.0

    PAYMENT FRAUD

    Payment went through but app is saying that it hasn't been paid, funny when the money has been withdrawn from my account.

    Stored reply

    1. Reply

      Hi nielsen-aab, We are very sad to hear that this happened to you. Could you please reach out to our Support via https://help.elfsight.com/?contact=1? Please provide a link to your website as well, we will be glad to look into and fix this for you. Best, Elfsight

  11. ed3000
    1.0

    Bem fraco

    Stored reply

    1. Reply

      Damos suporte apenas ao inglês e contamos com traduções geradas pelo sistema, então peço desculpas por qualquer possível mal-entendido durante nossa comunicação por e-mail. ​ Olá Ed3000, ​ Lamentamos muito que nosso aplicativo não esteja funcionando bem para você. ​ Seria possível entrar em contato conosco via https://help.elfsight.com/contact com um link direto para a página com o widget? Nossa equipe ficará feliz em ajudar e fará o possível para resolver tudo para você. ​ Melhor, Elfsight

  12. fabienmarchand
    1.0

    change without warning...

    Hello, why is your widget only displayed in columns and no longer in squares as before? This change does not suit me at all, I want a refund of my subscription. You changed the features without telling me.

    Stored reply

    1. Reply

      Hello fabienmarchand, We are very sorry to hear that you've encountered such an issue with our app. Our team will be happy to check everything for you and help you out. Please reach out to us via https://help.elfsight.com/?contact=1 and add a link to your website in your request, and we will get back to you. Best regards, Elfsight

  13. tailwalker
    1.0

    Not

    It is not working

    Stored reply

    1. Reply

      Hello tailwalker, We are very sorry to hear that our Facebook Feed app is not working for you. Please contact us via https://help.elfsight.com/contact, our team will be happy to check and fix everything for you. All you need to do is open a new ticket, add your Wix username and a direct link to your website, and we will get back to you. Best regards, Elfsight

  14. mintdent30
    5.0

    Русский язык не отображается

    Русский язык не отображается после выбора в настройках отображение на "русском языке"

    Stored reply

    1. Reply

      Привет, mintdent30, Нам очень жаль узнать, что вы столкнулись с такой проблемой, используя наше Facebook Feed приложение. Мы будем рады помочь! Не могли бы вы написать нам на https://help.elfsight.com/?contact=1 и предоставить прямую ссылку на страницу с приложением? Наша команда обязательно поможет вам разобраться с проблемой. С наилучшими пожеланиями, Elfsight

  15. rtvbofarull
    5.0

    bien

    Stored reply

    1. Reply

      ​Salut rtvbofarull, Nous sommes heureux que vous appréciez l'application et nous vous sommes très reconnaissants de partager ! Acclamations, Elfsight

  16. trinadietz1
    1.0

    Does not work. Do not buy.

    Stored reply

    1. Reply

      Hello trinadietz1, We are deeply sorry that our Facebook Feed app is causing issues for you! Please contact us via https://help.elfsight.com/contact and I assure you that our team will be happy to fix everything! Just open a new ticket, mention your Wix username and send us a direct link to your website. Best regards, Elfsight

  17. webdesignerstech1
    1.0

    not working

    no one can view the facebook posts

    Stored reply

    1. Reply

      Dear webdesignerstech1, Thank you for your review! We bring our sincere apologies if the app is causing issues for you. We would like to assure you that the app itself should be working fine, so we are tremendously sorry to know about your difficulties. Please contact us at https://help.elfsight.com/contact and provide a link to the page with the widget, we will be really glad to help. Regards, Elfsight

  18. websideconseil
    4.0

    Bonne appli mais perfectible

    C'est une bonne appli qui reprend le contenu de la page facebook. Plusieurs parametrages possible, cependant perfectible : Caler X post sur la largeur et la hauteur. Bug sur l'affichage du menu en francais pour le texte Vidéos (le E s'affiche VIDA@OS ) il faudrait simplement supprimer l'acent sur le E de video.

    Stored reply

    1. Reply

      Cher websideconseil, Merci pour le temps de noter notre application! Nous sommes très heureux de constater que vous êtes satisfait du widget et nous vous remercions de votre appréciation. Notre équipe d'assistance a également répondu à votre ticket d'assistance et nous espérons que le problème que vous avez rencontré sera bientôt résolu. Cordialement, Elfsight

  19. goldbergbarry
    1.0

    Doesn't work

    Installed it and it worked for 2 minutes and then stopped working. I have full admin rights to my page. Doesn't update when the Facebook page is updated. Wrote to support but still waiting for a resolution. In the meantime, I'm looking for other options.

    Stored reply

    1. Reply

      Dear goldbergbarry, Thank you for choosing Elfsight Facebook Feed! We are very sorry to know that you have to face issues with our app. Unfortunately, we didn't find your support ticket, however, our team would be just happy to assist and find the solution for you. Please contact us at support@elfsight.com and provide a link to the page with the widget. We'll make sure to look into this for you shortly. Regards, Elfsight

  20. kimarnesen
    1.0

    Doesn't work

    Can't connect to my Facebook page, even if I'm the page owner have full admin rights. Canceled the plan today.

    Stored reply

    1. Reply

      Hello kimarnesen, We are so sorry to know that you have issues with our app! Please contact us at support@elfsight.com and send us the link to the page with the widget in question. We will be happy to check things and make things right for you. Regards, Elfsight

  21. lucianboz
    1.0

    It s not working

    I have admin rights on several pages and the message I received is: that I did not log in with an account that has the right to admin

    Stored reply

    1. Reply

      Dear lucianboz, ​ ​We are terribly sorry about this issue that came up for you. ​ Our support team have already replied to your support ticket and sent the instructions to help you make the widget work. We do hope the issue will be resolved and we are looking forward to your reply. ​ ​Regards, ​Elfsight

  22. cursozeroum
    3.0

    Aplicativo não loga mais no facebook

    Já não estou conseguindo conectar minha página a um tempo. Qual será a solução? Vão devolver o dinheiro ou disponibilizar outra plataforma?

    Stored reply

    1. Reply

      Caro cursozeroum, Lamentamos muito saber que você está enfrentando problemas com nosso aplicativo! Garantimos que ficaremos felizes em fornecer uma solução e fazer seu widget funcionar bem. Por favor, entre em contato conosco support@elfsight.com, nossa equipe de suporte entrará em contato com você com as instruções em breve. Atenciosamente, Elfsight

  23. jazzjacksonvesely
    1.0

    Wont connect my facebook

    Stored reply

    1. Reply

      Dear jazzjacksonvesely, ​ ​We are extremely sorry to see that you have difficulties with our app. ​ ​Unfortunately, due to the latest changes on the side of Facebook, now you should have full admin access in order to display the Facebook page you need. ​ ​If you still have issues to connect to Facebook, please, contact us at support@elfsight.com. Our support team will be happy to provide the best solution. ​ ​Regards, ​Elfsight

  24. officeshoppingmall
    5.0

    Can't Access With Any Facebook Page

    This app not working for a month and it happen with all my account and every single website !!

    Stored reply

    1. Reply

      Dear officeshoppingmall, ​ ​We are really sorry that you have to face issues with our app. ​ ​We deeply regret the latest changes on the side of Facebook which affected our app that much. ​ ​Now, to make the widget work you should have full admin access to the Facebook page you need to display. ​ ​If you have any questions or issues, please, contact us at support@elfsight.com, our support team will try to find the best solution for you. ​ ​Regards, ​Elfsight

  25. irrealaudiovisual
    5.0

    I can't use the feed

    I have paid to be able to use the feed of my facebook page and I cannot connect it for several weeks, there is no way.

    Stored reply

    1. Reply

      Dear irrealaudiovisual, ​ ​We are so sorry to know that you have issues with our app! ​ ​Our support team replied to your support ticket and sent all the instructions to help you make the widget work, however, we still haven't received a response from you. ​ Please, reply to the support ticket or open a new one at support@elfsight.com, we will get back to you shortly. ​ ​Regards, ​Elfsight

  26. producematsumoto
    1.0

    お金返して!!!!!!!

    表示されてないことでお客様から苦情が来ています!!! 前金で払っているのになんという仕打ちでしょうか!!!! 考えられません!!!! お金を返してください!!!!!!

    Stored reply

    1. Reply

      親愛なるプロデュース松本、 アプリに問題が発生したことをお詫び申し上げます。 残念ながら、Facebook側の最近の変更により、ウィジェットに表示するには、必要なFacebookページへの完全な管理者アクセス権が必要です。 それでも問題やその他の質問がある場合は、次のアドレスまでお問い合わせください。support@elfsight.com, 私たちはあなたに最高のソリューションを提供するために最善を尽くします。 よろしくお願いいたします。 Elfsight

  27. glen242002
    1.0

    Doesn't work anymore and no assistance from support

    paid for up front and due to changes on FB no longer works. Refund requested but no response. Take the money and run? Not very good practice me thinks.

    Stored reply

    1. Reply

      Dear glen242002, ​ ​We are terribly sorry to know that you have to face all these issues using our app. ​ ​We also deeply regret the latest changes on the side of Facebook. We wish we could affect this situation as we realize how important Public Pages functionality was. Now in order to make the widget work, you need to have full admin access to the page you'd like to display. ​ ​Unfortunately, we didn't receive your reply to our last message, thus no further steps were taken. We have sent you instructions that should help you fix the widget. If any questions remain, please, feel free to respond to our message on the ticket, our support team will be delighted to help. ​ ​Regards, ​Elfsight

  28. ojaoverholt
    1.0

    Unreliable

    I use the facebook feed to update my website. I pay for this service yet it rarely works and is unreliable. My feed sometimes doesn't update, and now it's not displaying at all. I have sent complaints and messages of needing support and yet nothing. Why isn't there a phone number to call? I'm paying good money for a website that I receive daily complaints about from followers.

    Stored reply

    1. Reply

      Dear ojaoverholt, ​ ​We are terribly sorry to know that our app gives you a hard time. ​ ​Our support agent has already replied to your inquiry and we will be waiting for your response there. We will try our best to provide the most efficient assistance and find the best solution for you ​ ​Regards, ​Elfsight

  29. pysawebmaster
    1.0

    Doesn't work anymore

    This app used to work fine, but now I can't reconnect. The settings appear to lack the appropriate GUI to re-establish the connection.

    Stored reply

    1. Reply

      Dear pysawebmaster, ​ ​We are very sorry that you have to face issues with our app. ​ ​Please, contact us at support@elfsight.com, our support team will be happy to provide a solution for you. ​ ​Regards, ​Elfsight

  30. vsk347
    1.0

    NO LONGER WORKING

    $$ MONEY GONE

    Stored reply

    1. Reply

      Dear vsk347, ​ ​We are very sorry to see that you have issues with our app! ​ ​Please, contact us at support@elfsight.com and provide a link to the page with the widget, our support team will be happy to assist. ​ ​Regards, ​Elfsight

  31. brandoncaputo
    2.0

    No longer working

    I paid $60 for the enhanced Facebook Feed for our website. It worked great for 2 weeks, now it will no longer connect our Facebook Feed to the website. Would like this resolved ASAP as I expect for an extra $60 on top of my subscription, that this Facebook Feed actually work properly. Thanks.

    Stored reply

    1. Reply

      Dear brandoncaputo, ​ ​Please, accept our sincere apologies for any inconvenience caused. ​ ​Unfortunately, due to the changes on the side of Facebook the app, unfortunately, did experience temporary issues. The developers were doing the best they can in order to get it back to work and now the widgets should be working fine again. ​Right now, to display the content in the widget you should have full access to the needed public page. ​ ​If you have other questions, please, contact us at support@elfsight.com, our support team will be happy to assist. ​ ​Regards, ​Elfsight

  32. x8xid82
    1.0

    No longer working

    This app worked great for a long time now and suddenly doesn't connect to my facebook page. Cannot get any support to answer. Getting ready to cancel sub.

    Stored reply

    1. Reply

      Dear x8xid82, ​ ​We are extremely sorry for this terrible inconvenience that our app caused you. Unfortunately, due to the changes on the side of Facebook, the app did experience temporary issues. The good news is that it is back to work. ​ ​Our support team have already replied to your query and we are waiting for your response there. ​ ​Regards, ​Elfsight

  33. imaginedebbyd
    1.0

    no

    cant connetc to my page... https://www.facebook.com/debbyd13/

    Stored reply

    1. Reply

      Hi imaginedebbyd, Unfortunately, due to the restrictions on the side of Facebook, profiles are not supported in our app. We are very sorry about this inconvenience! However, you are very welcome to display any public page in your widget. Regards, Elfsight

  34. lauramirante
    5.0

    Love this App

    I love how easy this is to use. I've only had one issue in many months of use and the support was quick and pain-free!~ Thank you Helga

    Stored reply

    1. Reply

      Hey Laura, Thank you for your great feedback! :) We were delighted to assist, and we hope you'll have a great user experience! Regards, Elfsight

  35. munayaskagea
    1.0

    No funciona

    Stored reply

    1. Reply

      Hola munayaskagea ¡Por favor, acepte nuestras disculpas por esta situación! Desafortunadamente, Facebook ha implementado algunos cambios de su lado que han causado que la aplicación se descomponga temporalmente. Nuestros desarrolladores ahora están trabajando tan rápido como pueden para solucionar esto. Le notificaremos personalmente una vez que se solucione el problema. ¡Gracias por su paciencia y comprensión! Saludos, Elfsight Hello munayaskagea, Please, accept our apologies for this situation! Unfortuantely, Facebook has implemented some changes on their side that have caused the app to temporarily break down. Our developers are now working as fast as they can to fix this. We will personally notify you once the issue's fixed. Thank you for your patience and understanding! Regards, Elfsight

  36. kennyngbc
    1.0

    Buggy

    App does not load all the feeds from my facebook page!! How is this possible? And I only have 3 feeds! Until this is resolved, I will not pay for this app

    Stored reply

    1. Reply

      Hello Kenny, Thank you for reaching out! Our support agents have checked your website, and it turns out that the issue is caused by the cache settings of the app. The reason the new posts don't make it to the feed on your website right away is the cache. Our widget uses cache to make it load faster and to reduce the server load, so it doesn't request Facebook each time someone browses your feed. Instead, it requests Facebook once in every 6 hours, pulls in the images by the specified criteria, stores them in the cache, and displays them from the cache. After the cache is expired, the widget requests Facebook for the posts again, and that's when the new ones make it to your feed. We're very sorry that this wasn't obvious from the start. Regards, Elfsight

  37. yourpocketcode
    1.0

    Horrible

    Doesnt work with wix

    Stored reply

    1. Reply

      Hello yourpocketcode, We're very sorry that you're having difficulties with our app! Please, check to make sure that your source Facebook page doesn't have any access restrictions, as our app only supports public pages, it doesn't support pages with restricted access. If this doesn't help, please, contact our Support Center at support@elfsight.com and send us the link to the page with the widget. We'll be happy to fix it for you. Regards, Elfsight

  38. executivedirector874
    3.0

    Sizing and Update Issues

    Installed on Wix site. Worked great. Then, noticed that occasionally, the app would not update action on my FB site for much longer than the supposed 6-hour refresh period. Then, it would suddenly work. Next, at random the app size changed form full width to a tiny square - no action on my part..... Monitor your install.

    Stored reply

    1. Reply

      Hello executivedirector874, We're very sorry that you're having difficulties with our app, and our team will be happy to check it for you. Please, message us at support@elfsight.com and provide us with the direct link to the page with the app. We'll look into this in the shortest possible time. Regards, Elfsight

  39. moboscariol
    1.0

    its not letting me insert the name or url

    Stored reply

    1. Reply

      Hello moboscariol, Thank you for reaching out! We're very sorry that you're having this issue, and we'll be happy to help you fix it. Please, message us at support@elfsight.com and send us the link to your website. We'll be happy to help. Looking forward to your reply!

  40. susistefanini
    5.0

    Fantastic app

    And the support is even more fantastic!

    Stored reply

    1. Reply

      Thank you, susistefanini! We're so grateful for your kind words! Have a great user experience with the app, and give us a shout any time you have questions! :) Cheers! :)

  41. ti8421
    1.0

    Doe not work about half of the time

    I experienced the same problem as other. The feed would drop out altogether about half of the time, leaving a complete blank area where the app is situated. I contacted their tech support multiple times, buit they seem incapable of fixing this basic issue. This app is complete waste.

    Stored reply

    1. Reply

      Hello ti8421, Thank you for taking the time to rate our plugin! We cannot apologize enough for the hard time you've had with it. We really regret not having been able to resolve it for you. Unfortunately, that issue was very unstable, which made it impossible to replicate it on our side. Regards, Elfsight

  42. hsgsgirl
    2.0

    Feed doesn't update all of my post.

    When I uploaded the app about a week ago, it worked fine the first couple of days and I was extremely happy to see the end result. The feed post feed has not shown any updates since 11 March even though I have updated my FB page. I decided to upgrade from the free trial to the paid version to see if that would help and still nothing. It's extremely frustrating to pay for a service/product and it NOT work. The application information page states in the features section that the feed is updated in real time...If that is the case and that's what I'm paying for I would really like to see!!!

    Stored reply

    1. Reply

      Hello hsgsgirl, Thank you for using Elfsight Facebook Feed! We're very sorry that you're having this issue with the app. One of the reasons this is happening is that you've updated your page by sharing someone else's post, and unfortunately, our app doesn't display shared posts, due to privacy restrictions on Facebook. It only displays your own posts. However, we'd like to take a closer look at the issue to be able to advise you better. Would it be an option for you to message us at wix@elfsight.com and provide us with the direct link to the page with the feed? We'll be happy to check the issue for you! Regards, Elfsight

  43. enikeevaa2
    1.0

    terrible support, they don't know their own app! don't count on this app much, don't waste money

    I needed to display Facebook albums on one of my websites. The app displayed only 10 albums. So I contacted support and got reply "There shouldn't be any limit for the number of albums you can display". They asked for my links and disappeared. I had to contact them back 3 days later to remind about myself. They got back to me with "Right now 10 albums is the most that our app can display". They don't even know how their own app works!

    Stored reply

    1. Reply

      Hello enikeevaa2, We sincerely apologize for the terrible user experience you've had with us! Allow us to assure you that this is by no means our standard, and we'll look into why your message remained unanswered for so long to make sure it doesn't happen again. We also apologize for the support agent who has misinformed you initially. She should've made sure that her understanding of the product is up to date before replying. However Facebook does implement different types of restrictions from time to time, and usually, these changes are unannouced. So options that used to work in one way start working differently. This is not an excuse for our poor performance, just a bit of explanation why this has happened. Please, accept the apologies of our entire team for the highly unsatisfactory experience you've had with us. Best regards, Elfsight

  44. lmartin124
    1.0

    Don't do it!

    I want my money back! SO, the links never connect. Spent $60 still didnt' connect. I emailed their support and get a generic message: Your request (16285) has been received. Thank you for reaching out! We're currently out of office, but we're still here for you, and we'll check your message first thing in the morning. To let us help you in the best and fastest way, please, make sure that you've included the following information to your request: 1. If you're having some issues with display or settings: - The direct link to the page with our widget; 2. If you need help with installation: - The installation code you've got at Elfsight Apps; - Where to place the widget - the exact page and part of the page; - Temporary access to your website's backend. To provide the requested information or any additional comment, please, reply to this message. We'll be happy to find the solution for your issue and we'll get back to you as soon as we're back at work! Cheers!

    Stored reply

    1. Reply

      Hello Lindsay, Please, accept our apologies both for the issue and for the delay in getting back to you! Unfortunately, your message came in after we've left the office for the weekend. The reason your Facebook page doesn't display in our widget is that there are some access restrictions on your page. Unfortunately, due to certain Facebook side limitations, our app only displays pages with no access restrictions whatsoever. We apologize for the inconvenience! To remove access restrictions from your page, please, login to Facebook under the account of the page administrator, click on Settings and go to General tab. You can remove the restrictions on that page - http://joxi.ru/1A5ZO8PTnx188r. Thank you very much for your time, and allow us to apologize again for the delay and frustration!

  45. kertolepep
    5.0

    Excellent in every respect!

    Excellent in every respect! Support is friendly and effective. I use lots of apps from Wix marketplace, including the ones by Elfsight, and Elfsight is top notch. There was a conflict with my theme and the team have taken their time and made a great effort to get me a custom solution. I truly appreciate the dedication of Elfsight team. The app deserves more than 5 stars!

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    1. Reply

      Hey kertolepep, We're happy to work for our fantastic customers! :) Regards, Elfsight

  46. assocvilaoliveira
    5.0

    Português

    I would like the possibility of editing the headings so that we can translate it into Brazilian Portuguese! Thankful!

    Stored reply

    1. Reply

      Hello assocvilaoliveira, Thank you for taking the time to rate our app! This is a great feature, and we'll be happy to implement it in a future update. Regards, Elfsight

  47. sajidkodakkattakath
    1.0

    I upgraded to premuim but facebook feed still shows " plz upgrade your pack"

    Stored reply

    1. Reply

      Hello sajidkodakkattakath, We're very sorry to know that you're having issues with the feed, and we'll be happy to help! Please, message us at wix@elfsight.com and provide us with the direct link to the page with the issue. We'll be happy to check it for you. Regards, Elfsight

  48. goddessgiven
    1.0

    does not work

    I have deleted it and reapplied it again and again. Copy and pasted my URL letter for letter, tried the @ ID, and this will not connect at all. If it worked I would say It is good yet, it doesn't not connect or find my page or do anything except make a blank spot on my page.

    Stored reply

    1. Reply

      Hello goddessgiven, Thank you for choosing Elfsight Facebook Feed! We're very sorry to know that you're having this issue, and we'll be happy to help! Could you please message us at wix@elfsight.com and provide us with the direct link to the page with the widget, and with the link to the Facebook page you need to display? We'll look into this as soon as possible. Regards, Elfsight

  49. avsallc
    1.0

    DOESNT WORK

    Stored reply

    1. Reply

      Hello avsallc, Thank you for reaching out! We're very sorry to know that our app's not working for you, and we'll be happy to help. Please, message us at wix@elfisght.com and provide us with the direct link to the Facebook page you need to display, and if possible, describe in greater detail what exactly is wrong. We'll be happy to fix the app for you. Regards, Elfsight

  50. americantvnews
    2.0

    App does not update the feed in real time

    The app has a weak side opposite to what they advertise it, it does not update in real time!!

    Stored reply

    1. Reply

      Hi americantvnews, We don't actually advertise our app as updating in real time. Our marketing materials don't have a single mention of it. Our app uses cache, and this was done by design to make it load faster and not slow down your webpage. Another reason for implementing cache was certain technical restristions on Facebook API side that we can do nothing about. Our appologies for the inconvenience. We hope this explains things. Thank you!

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Detailed App featuresCompare all 5 structured features
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FeaturePaid planPremium
Like & Share ButtonsGet visitors to join your Facebook community through your site and spread the word.Included
Customizable Header & MenuChoose what you want to show in your Facebook Page feed such as such as cover image, photos, videos, comments and more.Included
Regular UpdatesYour feed is regularly updated with new Facebook contentIncluded
Flexible LayoutAdjust the height and width of your feed to fit your site.Included
Easy Set-UpConnect your Facebook Page in a click, and display your posts, pics and videos.Included
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