1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
Facebook Ads, Google Ads & AI
By AdScale
- Wix Recommended
- Suspicious unpublished review pattern
Product media
Screenshots
1 of 9
Overview
About this App
With AdScale, you can boost Facebook ads & Google ads performance by automating everything in your advertising campaigns. From AI-Ads builder & AI-Optimization to AI-Audience targeting and performance tracking, use AdScale to increase traffic and grow sales. AdScale helps you adroll your acquisition & retargeting campaigns on Google Search and Google Shopping / Performance Max and get automated Facebook pixel & feed implementation for better ads performance on Facebook & Instagram.
What the listing highlights
- AI-Ads Builder: Create awesome Ads 10x times faster & better
- AI-Optimization: Maximize Ads performance across Facebook Ads & Google Ads
- AI-Copy & Creative: Generate engaging Ad-copy with native chatGPT & AI-Video Ads
- BI-Analytics: Get deeper insights into your business
Additional product media
Promotional media
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 0 (percentage unavailable) vs previous 30 days0 Reviews in the selected 30 days and 0 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 53 preserved Reviews with at least one stored reply. Median and P75 use 29 Reviews with valid dated stored replies. Reply authorship is not inferred.- Stored replies
- 29
- Median first reply
- 266.9 days
- P75 first reply
- 420.6 days
Stored publication state
Current stored state across 53 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 3 5.66%
- Unpublished
- 50 94.34%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.- Suspicious 0 of 1 stored published 5★ Reviews.
- 0 0%
- Very suspicious 0 of 1 stored published 5★ Reviews.
- 0 0%
- Extremely suspicious 0 of 1 stored published 5★ Reviews.
- 0 0%
- Suspicious unpublished 13 of 53 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
- 13 24.53%
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 27
- Peak Review month
- Jul 2020 · 8
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Review intelligence over time
Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.Suspicious0 Reviews currently classified as Suspicious, grouped by their original Review month.
Very suspicious0 Reviews currently classified as Very suspicious, grouped by their original Review month.
Extremely suspicious0 Reviews currently classified as Extremely suspicious, grouped by their original Review month.
Suspicious unpublished13 Stored unpublished 5-star Reviews, independent of cross-App relationships. Ordinary strength uses published Reviews; an App can carry both kinds of evidence.
Unpublished50 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Suspicious | Unpublished | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | Suspicious | Very | Extremely | Unpublished | |||
| Jun 2020 | 3 | 0 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 2 |
| Jul 2020 | 8 | 2 | 0 | 0 | 0 | 6 | 0 | 0 | 0 | 2 | 3 |
| Aug 2020 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 |
| Sep 2020 | 4 | 2 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 2 | 6 |
| Oct 2020 | 5 | 2 | 0 | 0 | 1 | 2 | 0 | 0 | 0 | 2 | 0 |
| Nov 2020 | 2 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Dec 2020 | 2 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Jan 2021 | 3 | 1 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 1 | 0 |
| Feb 2021 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Mar 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 |
| Apr 2021 | 2 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
| May 2021 | 2 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Jun 2021 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 |
| Jul 2021 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 0 |
| Aug 2021 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Sep 2021 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 0 |
| Oct 2021 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Nov 2021 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Dec 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2022 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Feb 2022 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Mar 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2022 | 2 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| May 2022 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jun 2022 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jul 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2023 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 0 |
| Feb 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2023 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 36 |
| Apr 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2023 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Oct 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2026 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
These Reviews were previously observed by App Market Index and Wix later supplied an unpublished state for them.
- alexandertestadscaUnpublished
Amazing app - love the AI
Amazing app that gives you all the AI you need to run efficient marketing campaigns. Rafael from the Onboarding team is incredible. You will not find a better app to integrate with your shop. ChatGPT ad text works great as well
Other reviews by this reviewer0 total
- michal7777Unpublished
Easy to set-up, great support
Great application, easy to install and operate, has excellent support, and helped to improve traffic on my site.
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- rise504Unpublished
absolut inte bra
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- nathankendall3Unpublished
Does not work
I added this app to our website and the application does not integrate well with wix. I would not recommend trying this out its not worth loosing almost £100.00.
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- helpkanyavillaUnpublished
not working
the charge 2 month payment but still not running any campion Froud fake
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- laboiteapapillesUnpublished
SAV inexistant !!!!
Depuis que j'ai installé, paramétré et payé le premier mois, je n'ai plus du tout accès à cette application et pourtant j'ai bien été crédité de la première mensualité ! Et depuis, je relance en vain l'assistance par mail mais à ce jour toujours aucun réponse ! Il est très rare que je mette une mauvaise note à un site ou une application mais là c'est vraiment n'importe quoi. Allo le SAV ?????
Other reviews by this reviewer4 total
5 reviews across 5 apps 1 unpublished
Impeccable !
Pire que BOXTAL
Reformulation de mon avis (bis)
L'essentiel !
- cmsheffelsUnpublished
Waste of Money
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- lojainteressantebrUnpublished
App won't open or work
Good afternoon, I ask you to cancel the premium and return the payment. App won't open or work
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- happyleung1988Unpublished
用了接受一星期都不可以上架
用了接受一星期都不可以上架
Stored reply
你好， 請通過 support@adscale.com 聯繫我們的支持人員，以便我們幫助您投放廣告
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- gamestickers0Unpublished
Avoid at all cost waste of money Bad customer service Scam
It has been a week now with no activity on account, tried to contact them and asked for a refund as i was not happy they not reply. They are scammers taken my £80+ this app should be removed from wix. Avoid at all costs.
Stored reply
Hi, There can be many reason why there is no activity - mostly - suspended accounts or disapproved products. All in Google & Facebook and not related to AdScale. We send out these issues to you and perhaps you missed them (or they are in your Spam folder). Please reach out to our support at support@adscale.com and we will assist in getting you active ASAP.
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- wendyli473Unpublished
never got reply
contatc many times to ask them if can got refund, but never got reply
Stored reply
Hi, please contact our support at support@adscale.com and we will review your request
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- aphroditescakes9Unpublished
Waste of money
It's sad that they don't offer a trial on Wix to see if it works for you and you have to pay for it just to realise the Wix and Google information& advertising directly is quite good; so why pay this extra money monthly? Wish I could get a refund but probably that si not possible, although it was cancelled right away. I don't think that is fair! and I am surprised Wix still has it on. Would not recommend it; waste of money!
Stored reply
The wix pricing model is cheaper than our standard pricing for other platform so it is not possible to offer a trial in this case. All payments are done directly by Wix's billing system. We believe our platform is very well priced in wix when looking at all the value you are getting. We would be happy if you contact us at support@adscale.com and we can work together to make you see the benefits we offer
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- advertisingadminUnpublished
Easy to set-up, but too early to call on performance
Easy to set-up. We'll see how well the performance plays out.
Stored reply
Thanks for your review. We do our best to make the campaign creation process as easy as possible.
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- kozzyimportsUnpublished
Scam!
I would give 0 star if I could. After paying for more than $120(AUS), they have done nothing! It's been nearly 3 weeks now. I have asked them to get Google shopping ads up and running(no facebook ads) only google shopping, they have accessed my google ads account and made a campaign with no products in them. Asked them to get my ads runnning, no straight forward answer from them, another week has passed, and same. So asked them again why isn't my ads isn't running, no answer from them. Campaign is live, without any products in them!!! Who can not make a campaign without any products? The reason for paying for is to get a professional shopping ads done by the professionals, now they messed up my google ads account, took my money, wasted 3 weeks. Trust me and never use this app. It's unbelievable what you get for your hard earned money.
Stored reply
Hi, I can assure you we are no scam and throwing out this accusation with no real explanation is not right. Google Shopping can have many reasons for being delayed - all are issues of Google with the web site trying to be advertised. These can be suspended Merchant Center due to lacking Shipping or refund policy on the site, in appropriate products or just a shopping experience that don't comply with Google's guidelines. Even if every thing is fine it can take 1-2 weeks for products to be approved and for you to get traffic from your campaigns. Not having products is 100% because of a suspended account . Please contact our support so we can assist in getting it active again
Other reviews by this reviewer1 total
2 reviews across 2 apps 1 unpublished
Not really reliable.
- louis536Unpublished
There's an issue.
Previously posted review is temporarily removed in deference to the company as they try to resolve an ongoing issue we are having with them.
Stored reply
Hi, some issues can arise that are not in our control but are Google or Facebook related. We will do our best to solve all issues if you contact our support at - support@adscale.com
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- happlyeverafteronlUnpublished
Extremely Happy
Great service. It is working fine for me.
Stored reply
Thanks so much for your review. If you need anything please don't hesitate to contact our support at support@adscale.com
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- atelieruldepicturaUnpublished
Great performance! Excellent support TEAM
We are using this app since nearly 2 years and I must say we are truly happy with it. Whenever you are in doubt, customers service experts are always willing to assist and guide you accordingly in such way that you can take the right decision. People such Rafael, Amit, Yuval, Nadav, Anna, Frank etc. makes the difference. Very committed and always willing to assist. We started from scratch using this app. That was the point when we have started our very first ads. Now, after two years, we are still convinced that we have made the right choice. Great teamwork and great features that allows you to have good performances and thus a very good ROAS.
Other reviews by this reviewer14 total
15 reviews across 15 apps 1 unpublished
Great performance
Excellent app
Great app ever. Great Team ever!
Super usesfull app
Great app indeed.
Showing 5 of 14 other reviews.
View all reviews by this reviewer - zwinkerrUnpublished
99$ в месяц до начала работы всего процесса. Просто чудесно. Пожалуй, откажемся
Stored reply
Привет, мы понимаем, что в некоторых случаях подключение ваших ресурсов Facebook и Google может быть проблемой, но это на 100% проблема с каналом и правами пользователя. Мы можем сделать все возможное, чтобы помочь подключиться как можно скорее. Пожалуйста, обратитесь в нашу службу поддержки, чтобы помочь - support@adscale.com
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- nationalsmallenginUnpublished
Worse Experience
Things were going well initially until the Agent (Frank) who was assisting setting up my ad campaigns managed to get my Facebook Business Ad account suspended and my Google Business Ad account suspended. I mentioned this to him and his solution was to create a new account which I did...it got suspended as well. Now, I can't run any ads. Useless...horrible service.
Stored reply
Hi, Both Google and Facebook have their own policies for advertising ecommerce shops on them. We or no other user of Google & Facebook's ads campaigns has any control over this . Meeting their policies is 100% a merchant issue (web site setup, appropriate products , user experience in the site) and not an Adscale issue. When a Facebook account or business gets suspended you have 2 options only - appeal (and wait for Facbook to reply) or open up a new account and try again - nothing else. Both actions need to be done by the Merchant due to the fact the account is created associated with the Merchant's Facebook Profile. Please contact our support at support@adscale.com and we will do our best to help you get up and running
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- jordandavidovitUnpublished
nice
Stored reply
Hi, Thanks for your review. We appreciate any feedback you have.
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- enjoychinateaUnpublished
it is not easy to use this app
it seems good, but it is not easy to use .. I try make a compaige .. but I have to set the app again and again,
Stored reply
Hi, We make an effort to create an easy to navigate app. In some cases we are more than happy to offer additional support to set up the campaigns. Please contact us at support@adscale.com and we can schedule a call to assist.
Other reviews by this reviewer2 total
3 reviews across 3 apps 1 unpublished
some doubt about this app
this service is very bad
- tuannguyen0892Unpublished
DONT BUY THIS APP
YOU CAN DO FREE AT FACEBOOK BUSINESS AND GOOGLE ADS WITH PROFESSIONAL SUPPORT FOR FREE. All thing this app do is get free things and sale for you for 99usd/ month . F*****. I NEED REFUND
Other reviews by this reviewer1 total
2 reviews across 2 apps 2 unpublished
SHIT APP
- karlakgroUnpublished
Very poor quality of service
Please DO NOT enable this application .... very bad customer service and a long response time for services ... they do not get the results that the customer wants to achieve ... WE DO NOT RECOMMEND IT ...
Stored reply
Hi, I'm sorry you feel this way. We generate great results for many thousands of ecommerce clients and success of a specific store is affected by many factors that are not related to Adscale - such as Copy & Creative you enter , product prices, client store experience, demand for product and many more factors. We are always improving our customer service and I would love for you to give us another try.
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- leedavis25Unpublished
Great Account Management
Had a great experience with the account manager Shachar Tushia always there to help and advise. we are currently running at 671% ROAS over the last 30 days!
Stored reply
Hi, thanks so much for your review. Let us know if we can help further.
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- cs5125Unpublished
stupid customer service
you don't need to use this. they take free money from me while setting google shopping ADs
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- rubin13035Unpublished
BAD EXPERIENCE
Stored reply
Hi, we are sorry to hear you had a bad experience. Please contact our support at support@adscale.com and we will do our best to understand what you tried to achieve and couldn't
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- webg88Unpublished
Quiero eliminar mi cuenta
No recomiendo para nada, te pide toda la autenticación luego primera pantalla es crear una campaña paga sin posibilidad de quitar o cancelar o de hacer otra cosa hasta que no crees la campaña. AHORA SIMPLEMENTE QUIERO DAR DE BAJA MI CUENTA. y no me deja hasta que no cree una cuenta FATAL La agregue por que pense que era un complemento para mi pagina WIX para ayudar a encontrar mis productos de Shopping. WIX debería quitar esto de su Market
Stored reply
Hola, Cancelar una campaña mientras se crea se hace cerrando la ventana. También puede eliminar la campaña una vez creada con nuestra función de eliminación. Póngase en contacto con nuestro soporte y estaremos encantados de mostrarle más.
Other reviews by this reviewer2 total
3 reviews across 3 apps 2 unpublished
Excelente herramienta
Demasiado caro!
- adam5484Unpublished
WORST CUSTOMER SERVICE EVER
I do not recommend this app. These people do not e-mail you back, the app its self does not work yet you get charged $99/month for this uselessness.
Stored reply
Hi Adam, I sorry to hear of you experience. I am having trouble to find any open tickets by your user name. Please contact out support again so we can see what the issue might be. I'm not sure why you say the app does not work - I can assure you this is not the case - once again, please reach out so we can help
Other reviews by this reviewer1 total
2 reviews across 2 apps 1 unpublished
great service,
- adventonzUnpublished
takes your money and gives nothing
after 4 weeks, no sales and google shopping adds are still in review spent $500 received $0 i was getting sales when i self managed it and now nothing, i have a outdoor camping gear store, ADSCAM has changed all my keywords to home security systems and home security cameras, keywords for my biggest selling items have been put on a negative list, costing me $3 per click, Then put all the blame on me, have now changed to KliKEN and now back to making sales with great results, Wix needs to REMOVE ADSCAM AS SOON AS POSIBLE
Stored reply
Hi, I believe you must have misunderstood what we do - we DO NOT add generic keywords on our own with out the user's approval. If you saw negative keywords or any regular keywords in fact - you must have added them. Results in Google Search are based on your keywords and ads - both in your control. In some cases campaigns might be still in learning phases for a few weeks so I'm sure with a little more attention regarding the copy of the ads and the selected keywords you would have seen results with us as well. About Google Shopping - did you connect your Merchant Center or did we create one for you? You are notified about any issues with the Merchant Center - and these are solely in Google's control and based on their policy evaluating your products and site - Adscale has no control over the approval process. On a personal note, claiming a software that was developed for many years by dozens of engineers and mathematicians is just unfair. Contact our support and we can assist.
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- info628389Unpublished
Dont Waste Money
I switched from doing it myself to these guys, I switched because i couldnt be bothered with uploading a new feed for every new product and thought a Professional company would do it better and faster. Well how wrong was i, These guys cant even get google shopping past the review stage but happily take the monthly prescription cost. Spoken to customer services that always seem to be set on Away or takes a very long time to respond and when they do respond the respond with no relivent information relating to the problem, all you get is that we will re submit to google. Save money, save hassle and watch a few youlube videos and do yourself
Stored reply
Hi, Just to be clear - Google Shopping approval is not in any way in the control of Adscale and claiming it is so is not correct. When you set up a Google Shopping campaign Adscale automatically creates a new Merchant Center account in Google , sets up a feed , uploads the requested products & creates the Google Shopping campaigns to run on these products. The approval of the Merchant Center & products is in Google's hand and according to it's Policy regarding your web site and products you requested to advertise - Adscale has not control whether your products or Merchant account are not approved . I suggest you reach out to us again so we are able to investigate and give you the correct status of things.
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- marklawlorukUnpublished
Tech good, Customer Service is Poor, Value not Clear
We had an established google marketing campaign but decided to move to adscale because of the automatic feed syncing your products to google merchant. The set up is simple enough and we have been running the campaign for two months now, the results have been hit and miss, some good ROAS but nothing amazing compared to what we could achieve ourselves and one weekend our campaign stopped completely and we had no feedback why even after asking several times. The customer service is pretty poor, we will likely cancel and take control again of our own campaigns again. I would be very careful about moving to adscale unless they focus on customer service and onboarding properly - assume you are on your own as you will not really understand what they are doing you will just be told its optimised or an analyst is looking at it. It's a real shame the technology looks good, simple to understand and does connect your site to google like a dream but the client relationship work needs shaking up with the high fees and its such a critical part of your e-business you would be crazy to take a risk. We really wanted this to work better for us.
Stored reply
Thank you for your comments. I can assure you results improve in time. As store & advertising data grows - our AI is more capable of making better decisions for improving your results. About customer service - we will defiantly take this feedback and do our best to improve.
Other reviews by this reviewer2 total
3 reviews across 3 apps 1 unpublished
- evestreickerUnpublished
Zero Conversions
I spent nearly $650 with this app and had no conversions as a result. Do Google Ads directly--Much more effective and honest service! Also, the custom service team is pretty unprofessional, responding to emails in single sentences without capitalization or punctuation. I felt like I was bothering them for asking for help with their service and assistance in canceling and being reimbursed for unused charges.
Stored reply
It is hard to compare results of a new account to existing accounts. Both Google & Facebook go through a learning phase that can take some time to be fully optimized. Our reporting is more conservative than Google and Facebook - we do not report duplicated or canceled orders (that result on a Google and Facebook clicks) as 2 orders - as done in Google & Facebook and so results may be lower in AdScale compared to Google. About support - we are always improving our support efforts and made a major improvement since you signed up (in both support & documentation).
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- mhstachowskiUnpublished
simple to set up
works simple and great
Stored reply
Thanks so much for your review. We appreciate it and please don't hesitate to contact our support if you have any questions (support@adscale.com)
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- contact3303876Unpublished
Great product
Making google search and shopping easy to use! Perfect for growing eCommerce websites.
Stored reply
Thanks so much for your review. We appreciate it and please don't hesitate to contact our support if you have any questions (support@adscale.com)
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- fatacadUnpublished
Great
Stored reply
Thanks so much for your review. We appreciate it and please don't hesitate to contact our support if you have any questions (support@adscale.com)
Other reviews by this reviewer4 total
5 reviews across 5 apps 1 unpublished
Amazing app
Doesn't work
awesome
great
- admin718597Unpublished
Not impressed
Spent so much with only one sale and the customer service went down the drain the moment I made it clear I was unhappy. Also I was promised google ad credit and that never materialized.
Stored reply
Hi, Thanks for your feedback. About the credit - this should have been applied in your Google ads account automatically - so your Google ad spend is deducted with this coupon once Google attempts to charge you. Please reach out so we can confirm this. About results - depending on the size of your store and prior order history - the process of growing your business may take some time. Building marketing awareness to new brands is never an easy tasks and one needs to consider in some cases it might take several months before showing a high return on your ad spend. If you reach out our team will do our best to help improve your results
Other reviews by this reviewer2 total
3 reviews across 3 apps 1 unpublished
Nikky
Great Customer Service
- greisincUnpublished
Love it
Great add on for my online shop
Stored reply
Thanks so much for your review. We appreciate it and please don't hesitate to contact our support if you have any questions (support@adscale.com)
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- oven121Unpublished
Terrible Service and poor product
Whilst Google Shopping has huge potential, AdScale offers a black box solution with poor service. Insights are deliberately hidden to keep you on the platform and putting budget through there, instead of Google, and paying for the privilege. Waiting for Wix to integrate with Google directly to avoid what's been an utterly painful experience. Upon launch, 1st you have to set up a campaign with no real guidance. The contact was very unhelpful, never offering solutions or guidance and simply responding to why things were not happening with the view of 'well at least the search ads are running'. If i wanted to run search I'd just do through Google Ads without a subscription fee!! There are pretty much 0 insights or information you get from any sort of reporting, and you have pretty much no control over ad delivery beyond spend. I'd provide more info on this, but when asking about insights/reporting, questions were ignored, and it was simply stated that it's managed through AI based on your pages, with no guidance on how to improve visibility without hindering SEO. Just a couple of the various issues so far with it. Shall be cancelling the subscription asap.
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- hsemseUnpublished
very bad app
very bad app i try to use it no support no fare
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- naofficialseUnpublished
.
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- guyavraham22Unpublished
NO SALES FROM THIS APP, AFTER PAYMENT TO APP CUSTOMER SERVICE GONE
Sorry, i had big hopes. First time you login the customer service is all over you, after your ads have been approved by google then the customer service is nowhere to be found, THEY HAD A VERY VISIBLE CHAT AND THEN AFTER THE ADS ARE APPROVED YOU DO NOT SEE THE CHAT ANYMORE. Then, i looked for the "help" button AND I WROTE THEM 3 TIMES, i didn't get any reply. MY 3RD TRY WAS VIA WIX, ON THE APP, WIX GIVES YOU A CONTACT FOR ADSCALE VIA EMAIL, I TRIED IT AND THAT EMAIL IS NOT EXISTING. eventually i had to cancel because the whole point of advertising with google shopping is to GET SALES, there were NO SALES for 1 whole month while i have spent all together $400 AND DIDN'T GET EVEN ONE CENT IN SALES FROM THIS APP. My products are skincare products which usually sale everywhere else i sell them on, so sorry, for me it is not looking as a worthwhile service.
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- ofekitzUnpublished
Wonderful !
I've used Adscale on another platform and also on Wix and it seems to work really well for Google. It usually takes a few days for stuff to really kick in but once it is set up and configured it gives amazing results.
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- runegoonUnpublished
A Scam
I'm not sure why Wix would even offer this. They don't pay you until the ad's hit a specific large amount and it all has to be earned in 30 days. A FREE way for google to use your website and not offer you anything.
Other reviews by this reviewer2 total
3 reviews across 3 apps 3 unpublished
No way to limit subscriptions?
Useless?
- boudoirveUnpublished
Doesn't work
I bought the app over 2 weeks ago, because I'm not good with ADs and the description says clearly it would have helped me, creating campaigns. App doesn't run as Google says there are missing informations on my site. To me it seems there are all, so I asked one admin, to tell me what is missing. No response yet. No ads are running and I'm also spending time in trying to solve the problem
Other reviews by this reviewer1 total
2 reviews across 2 apps 1 unpublished
limited
- ronycohUnpublished
You got to try it!
I heard a lot about the company and decided to give it a try. The team is very dedicated and gives a sense of desire to succeed together and create results! I loved the business model where both parties earn together. I have many years of experience in the field and I have always believed in one address that will give an advertising answer to all marketing channels.
Stored reply
Thanks so much for your honest review. We appreciate it and please don't hesitate to contact our support if you have any questions (support@adscale.com)
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- alexandracasemoreUnpublished
TERRIBLE
When I purchased this app there were only 1 star reviews but they have since been removed for some reason. I purchased the app anyway out of desperation to boost my business and was just hopeful this would work. The app does not work at all with Wix. I have contacted the company via email numerous times and they are no help what so ever! I have asked for a refund as they have a 14 day trial and they will not reply to my email. Now when I click into the app it asks me to pay again and enter my credit card details. I have emailed them a copy of my invoice and asked how to recitify this, but I receive zero help! Please dont waste your money. Go to the google merchant centre and sign up yourself. Google can crawl your website and have all your products appear on google shopping and google ads.
Other reviews by this reviewer1 total
2 reviews across 2 apps 1 unpublished
paypal option?
- mattimogUnpublished
Doesn't work
doesn't work, Error messages and doesn't work when trying to log in .
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- kcuthbertphotographyUnpublished
I have purchased this and it does not work
I have emailed several times to explain I cannot login or access the app that I have paid for and no response, money down the drain for an already struggling business
Stored reply
I sincerely apologize for the issues you experienced, but we didn't receive an email from you. Please send us a message to ecom-support@adscale.com and include your Shop URL, we'll be more than happy to assist you in solving any issue you have.
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- julesarnageUnpublished
I am not paying $1200 per year when this is a basic requirement for any on line retailer
Wix is not only not able to host my domain because I am a co.uk so at the moment I have a beautiful website with no visitors, and no visitors means no income. Missing a trick Wix during lockdown and people shopping on line!
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- dfailleresUnpublished
99 $ ?
Ils sont fou 99$ 🤬, par mois ? par an ? Heu ! les mec vous connaissez pas le confinement, les trésoreries vide 😷 personne n'a encore installer l'app , pour quel résultat ? pas d'essai gratuit ?🤔 ... pratiquement le prix d'un abonnement 😳
Stored reply
Hi, Yes, the pricing is $99 per month. This is our special and discounted price for Wix stores. We are new to Wix but we do serve over 1,000 stores on other platforms. Stores are happy to pay us more because we make them great results. For a $99 per month you get a solution that others pay much more for.
Other reviews by this reviewer11 total
12 reviews across 12 apps 2 unpublished
Facile d'utilisation
Bien
Nul
On line
Bonne app
Showing 5 of 11 other reviews.
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Plan comparison
Pricing & Plans
External pricing14-day free trial
STARTER
$129/month
Custom pricing
Custom pricing
- Up to $1,000 ad spend/mo
- Ads module (All features)
- Business Intelligence module
BASIC
$229/month
Custom pricing
Custom pricing
- Up to $2,000 ad spend/mo
- Ads module (All features)
- Business Intelligence module
GROWTH
$299/mo
Custom pricing
Custom pricing
- Up to $3,000 ad spend/mo
- Ads module (All features)
- Business Intelligence module