App Market Index

Support

By PurpleBear

Support tool: customer support & support ticket

Wix marketplace
  • Verified by Wix
  • Wix Campaign

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • Editor3 Aria Black List editor3-aria-black-list
  • rono-ilia-components rono-ilia-components
  • Verified verified
  • rubi rubi
  • Random Test random-test
  • Wix Stores Catalog V3 wix-stores-catalog-v3
  • Stores Apps (v3 filtering) stores-apps
  • Holiday Sale holiday-sale
App Market Index analysis No public analysis badge
Rating
Pricing Paid
Marketplace Currently listed

Overview

About this App

Need a clean way to handle customer questions, complaints, and quote requests? Customer Support adds a ready-made support form to your site so every request lands in one organised place — no plain contact box, no lost emails. Use it for: - Support tickets and help requests - Quote and pricing enquiries - Complaints and feedback intake - Booking or callback requests Key features: - Ready-to-use support form with custom fields - Email alerts and auto-replies on every submission - Organised submission inbox - Full styling control to match your brand - Mobile responsive on every device Set up in under 3 minutes — no code and no developer needed, and it won't slow your site or break your theme. Add Customer Support and stop losing requests to a basic contact box.

What the listing highlights

  • Capture every support request with a ready-to-use ticket form
  • Route quotes, questions & complaints into one organised inbox
  • Auto-reply so customers know their request was received
  • Match your brand in minutes — no code, fully responsive

Developer-written tags

  • support
  • customer support
  • customer support request

Additional product media

Promotional media

Support banner
Banner

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
  1. 5 stars
    100% 3 reviews
  2. 4 stars
    0% 0 reviews
  3. 3 stars
    0% 0 reviews
  4. 2 stars
    0% 0 reviews
  5. 1 star
    0% 0 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 0 (percentage unavailable) vs previous 30 days

0 Reviews in the selected 30 days and 0 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 3 preserved Reviews with at least one stored reply. Median and P75 use 3 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
3
Reply timing
More data needed

Stored publication state

Current stored state across 3 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
3 100%
Unpublished
0 0%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.

Analysis pending coverage

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
3
Peak Review month
Mar 2025 · 1

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

Review-pattern Timeline data is pending complete coverage.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

Show other reviews by reviewer
  1. makenziefdpa
    5.0

    yes

    good

    Stored reply

    1. Reply

      We really appreciate your positive feedback.

  2. rodvandam20
    5.0

    okkk

    okkk

    Stored reply

    1. Reply

      We appreciate you taking the time to share your experience.

  3. shablessed
    5.0

    How are you liking this app?

    I think this app is very useful, and giving to those who are interested in building their future

    Stored reply

    1. Reply

      Thank You for your feedback!

Plan comparison

Pricing & Plans

Paid
Usage-based pricing

Usage based pricing

Usage-based

Flexible monthly pricing based on usage

Usage-based

Flexible monthly pricing based on usage
  • 3-day free trial
  • Low-cost pricing starting at $7,5/mo
  • Styling customization to suit theme