Omnisend Email Marketing & SMS

By Omnisend

Recover lost sales, grow and engage audience

Wix marketplace
  • Wix Choice
  • Wix Campaign
  • Wix Related App
  • Wix Team Pick
  • Wix Highly Promoted

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

  • Editor_3 popup Related Apps editor-3-popup-related-apps
  • related-apps-bookings related-apps-bookings

Other

  • Product page USA with Omnisend product-page-usa-with-omnisend
  • Settings communication settings-communication
  • supported by wix studio supported-by-wix-studio
  • Wix Choice wix-choice Visible
  • Product page no USA - Omnisend product-page-no-usa---omnisend
  • SMS and Email Communications bookings-communication
  • Random Test random-test
  • Calendar Page calendar-page
  • Meetings-integrations meetings-integrations
  • Apps Enterprise apps-enterprise
  • Headless Whitelist headless-whitelist
  • Holiday Prep Essentials holiday-sale-must-haves
  • Apps for Bookings ed3-related-bookings
  • Marketing ecom marketing-ecom
  • Bookings Apps (E3) ed3-business-apps
  • Bookings Apps page bookings-apps-page
  • Wix Stores Catalog V3 wix-stores-catalog-v3
  • Marketing Integrations marketing-integrations
  • Enterprise Apps enterprise-apps Visible
  • Verified verified
  • Cactus Eli cactus-eli
  • Marketing and Conversion Tools bookings-marketing-conversion
  • supported by editorx supported-by-editorx
  • rubi rubi
  • Strategic apps search strategic-apps-search
  • Picasso - WhiteList picasso-white-list
  • Team Picks team-picks-vib
App Market Index analysis No public analysis badge
Rating
Rated 3.75 out of 5 from 147 reviews.
Pricing Free plan available
Marketplace Currently listed

Overview

About this App

What is Omnisend? 1. Recover lost sales and improve customer engagement with automated marketing messages: ✓ Cart Abandonment ✓ Checkout Abandonment ✓ Welcome series 2. Send automated and loyalty-building emails & SMS at every booking touchpoint: ✓ Booking Confirmed ✓ Booking Rescheduled ✓ Booking Canceled ✓ Booking Reminders 3. Drive more sales and bookings with email & SMS marketing campaigns ✓ 250+ designer-made and fully customizable email templates ✓ Out-of-the-box contact import from your account ✓ Full control of send time & delays ✓Your number for SMS messages 4. Grow your email & SMS subscriber list with forms ✓Collect subscribers with smart tools like popups, wheel of fortune, and signup box ✓Show signup forms at different moments, like when a customer is about to leave the website ✓Professional-looking & customizable form templates ✓All forms are fully compliant to gain marketing consent 5. Access all Omnisend’s features free of charge and upgrade as you grow ✓ Reach up to 250 contacts ✓ 500 emails per month ✓ One-off $1 SMS credit (up to 60 SMS) Note: We currently don’t support Courses.

What the listing highlights

  • One-click integration. Send your first email or SMS in just a few minutes
  • Recover lost sales and improve customer engagement with automated messages (Cart Abandonment, Checkout Abandonment and Welcome series)
  • Avoid no-shows with automated email & SMS at every booking touchpoint: when it gets confirmed, cancelled, rescheduled, or approaching
  • Choose from 250+ designer-made templates for your email campaigns, all tailored to your brand

Developer-written tags

  • sms
  • marketing
  • email
  • popup
  • forms

Additional product media

Promotional media

Omnisend Email Marketing & SMS banner
Banner

Videos

Reviews

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
Rated 3.75 out of 5 from 147 reviews.
  1. 5 stars
    75.5% 111 reviews
  2. 4 stars
    4.1% 6 reviews
  3. 3 stars
    1.4% 2 reviews
  4. 2 stars
    3.4% 5 reviews
  5. 1 star
    15.7% 23 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 −1 (−100%) vs previous 30 days

0 Reviews in the selected 30 days and 1 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 169 preserved Reviews with at least one stored reply. Median and P75 use 145 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
145
Median first reply
2.3 days
P75 first reply
5.3 days

Stored publication state

Current stored state across 169 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
146 86.39%
Unpublished
23 13.61%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 110 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 110 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 110 stored published 5★ Reviews.
0 0%
Suspicious unpublished 0 of 169 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
0 0%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
45
Peak Review month
Jun 2022 · 16

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Unpublished23 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

  1. loren425
    4.0

    So far so good

    I just added the app. Things are going good time will tell just waiting to see some results.

    Stored reply

    1. Reply

      Hello there, Thank you for your review! We're glad to hear that things are going well since you added the app. We understand the anticipation for results, and we're confident that Omnisend will help you achieve your goals. If you have any questions or need assistance along the way, please feel free to reach out. We're here to support you on your journey!

  2. relaxrestorefloat
    4.0

    Still Learning

    Stored reply

    1. Reply

      Hello there, Thank you for your feedback! We're here to support you every step of the way as you continue to learn and grow with our platform. If you have any questions or need assistance, please don't hesitate to reach out. We're committed to helping you succeed!

  3. julijazadorozhnja
    4.0

    It's okay, but there are nuances.

    Easy integration, you can customize automation to your liking, change content. Support is always nice and tries to help. But there is something I would like to ask you to fix - remove the "clean your cache and restart your computer" kind of support responses. Or at least replace them with the "have you already done this, and it didn't help?" question. Kamon, guys, a person who is engaged in creating sites and automations, I think, has already done it 5 times before writing to you. And formal answers like this only annoy and lengthen the resolution of the process. Not once yet in all my appeals clearing my cache, changing my browser, computer, husband and country for life has solved my issue. But EVERY support reply long makes me do such stupid things instead of just starting to resolve the issue and shorten the time of both parties, because life is not infinite. This is what I would like to ask you to fix. Thank you

    Stored reply

    1. Reply

      Hello there, Hey there! Thanks for sharing your thoughts with us. We're glad to hear you found our platform easy to integrate and customize, and that you've had positive interactions with our support team. We totally understand where you're coming from regarding the "clean your cache and restart your computer" advice. We'll definitely take that into consideration and work on improving our support responses to better address your concerns right from the get-go. Your time is valuable, and we want to make sure we're not wasting it with generic troubleshooting steps. We appreciate your feedback and will strive to make your experience smoother in the future. Thanks for bringing this to our attention!

  4. hepburnkeith
    4.0

    Decent Enough Service

    Didn't get the chance to fully see its potential. I've tried for hours to get it to work with my business but honestly Wix is the problem. The calendar app is way too clunky, and I wanted to system to save me time, but working around the slow booking system with Wix at the moment would just make my life much harder. I use google calendar. I feel my long term goal should be to avoid this system and use Wix calendar, but when you mobile you need an internet service to open the app. Will come back to this one day. Its just not at the moment.

  5. lotuswellnesschoice
    4.0

    Great service, More availibility for customer care.

    It's a wonderful service. I wish that you also had a phone call customer service, so when articles and emails are not solving the problem, we can communicate faster and resolve the problem faster rather than going back and forth.

    Stored reply

    1. Reply

      Sweet! Your review means a lot to us 🙏 We’re very pleased to hear you like our app! Unfortunately, we don't provide phone customer support. But our online customer support is ready to help 24/7!

  6. webmasterarisanton
    4.0

    This app is great - though they need to integrate online bookings

    Lovely, very easy-to-use app that works wonders. It'd be great if they also integrated automated Zoom links in their email templates for Wix Bookings.

    Stored reply

    1. Reply

      We’re very pleased to hear you like our app! Feedback for the Zoom links in the email builder is noted 🙏

Plan comparison

Pricing & Plans

Free plan available
External pricing

MONTHLY - FREE

External pricing

External pricing

  • Access Everything - no credit card
  • 500 emails/mo
  • One-off $1 SMS credit (up to 66 SMS)
Custom pricing

MONTHLY SUBSCRIPTION

SMS from $10

Custom pricing

Custom pricing

  • $10 for SMS or MMS
  • Auto upgrade options & rolled over SMS
  • Dedicated SMS number
Custom pricing

STANDARD

Email from $16

Custom pricing

Custom pricing

  • Access Everything
  • 6,000 emails/mo
  • One-off $1 SMS credit (up to 66 SMS)
Custom pricing

PRO

Email & SMS from $59

Custom pricing

Custom pricing

  • Access Everything
  • UNLIMITED EMAILS
  • $59 SMS/mo (anywhere up to 3,993 SMS)