Canonical Apps-derived facts
Portfolio overview
1 App preserved
- Published Apps
- 1
- Official Reviews
- 147 Wix App Summary · published Apps
- Portfolio rating
- 4.20 Review-weighted official distribution
- Reviewed Apps
- 1 of 1
1 Total preserved
1 Wix Choice App
Official rating distribution
published Apps
Subcategories represented
3 Subcategories · 2 Main categories
- Conversion 1 App
- Email 1 App
- Forms 1 App
Main categories
- Communication1 Apps
- Marketing1 Apps
Stored listing activity
Preserved App listing dates
- Last 6 months
- 0 Apps No stored listings
- Last 12 months
- 0 Apps No stored listings
Sources & coverage
Official Reviews come from stored Wix App Summaries. Exact rating histograms cover 147 of 147 official Reviews.
Public categories exclude hidden taxonomy and collections. Listing windows use one UTC reference time: .
Canonical stored listing dates
Apps listed over time
1 dated App
Monthly App listing counts from Jul 2022 through Jul 2022. The highest monthly count is 1.
First stored listing Jul 11, 2022
Latest stored listing Jul 11, 2022
View exact monthly data
| Month | Apps listed |
|---|---|
| Jul 2022 | 1 |
Apps by this developer
1 App preserved in the catalog
Page 1 of 1
Recover lost sales, grow and engage audience
App Market Index archive
Developer review archive
Stored Reviews across Apps from this developer.- Stored Reviews
- 169
- Published
- 146
- Unpublished
- 23
- Apps represented
- 1
Omnisend Email Marketing & SMS Support Team did Great
I was looking for help with cleaning up my contact list and resuming the ability to email my audience, Kayque was extremely straight to the point and very helpful!
Stored reply
Being straight to the point is exactly what you need when you're trying to get back to emailing your audience. Glad the list cleanup went smoothly - a clean contact list makes a real difference in deliverability and results. Really appreciate you taking the time to leave this - we're always here when you need a hand.
Omnisend Email Marketing & SMS Pretty Helpful
The support team was great and assisted us well.
Stored reply
Really appreciate you sharing this! The support team is there to make sure things don't slow you down, and it sounds like they did exactly that. We're here whenever you need us.
Omnisend Email Marketing & SMS Big disappointment
Very disappointing experience with Omnisend. Some of my clients weren’t receiving emails, and there were constant issues when trying to edit text in campaigns. The platform feels buggy and unreliable, especially for something businesses depend on daily.
Stored reply
Thank you for sharing your experience. We're sorry to hear things didn't go as expected - deliverability issues and a buggy editing experience are exactly the kind of issues that can't be left unresolved when your business depends on it. We'd genuinely like to look into what happened, but we haven't been able to identify your account based on the information in your review. Without being able to dig into your account, we can't properly address what went wrong. If you’re open to it, please reach out to us at support@omnisend.com or through the in-app chat. Once we can identify your account, we can investigate the delivery challenges and the campaign editor behavior you experienced, work closely with you to better understand what happened, and provide the guidance and support needed to help restore confidence in your experience with our platform.
Omnisend Email Marketing & SMS Does not work.
I contacted Omnisend so many times to let them know that my customers were not receiving the discount code when subscribing to the site, but I was never able to solve the problem, even though I contacted them so many times. I did inform them so many ways.
Stored reply
Thank you for taking the time to share your feedback. We're sorry to hear about the difficulties you experienced with the discount code setup, and we understand how important it is for your welcome flow to function properly. After reviewing your account and testing the automation, we found that it's functioning correctly and delivering emails as expected. However, the discount code wasn't displaying because it needs to be created in your Wix store first and then added to the email content block. Our senior support specialist has reached out directly with detailed steps and screenshots showing how to complete this setup, along with recommendations to optimize your workflow and improve deliverability. We're sorry if our previous communication didn't make the solution as clear as it should have been. We'd genuinely appreciate the opportunity to help you get this working smoothly, and our team is here to support you through every step.
Omnisend Email Marketing & SMS Wish I'd known it deosn't sync products
Spent a couple of hours setting everything up, and started building emails to find that you can only sync products on dynamic emails manually with WIX. So, as an e-commerce site, this is pretty useless for email automation to build sales. Glad I only paid for one month, I guess.
Stored reply
Thank you for taking the time to share your experience with us. We completely understand how frustrating it must have been to discover this limitation during the setup process, and we’re sorry that it impacted your workflow. You’re absolutely right that our Wix integration currently syncs contact data only. Order history and product data are not supported at this time. While this is highlighted in our documentation, we understand how this can be disappointing for e-commerce use cases. Expanding this integration is something our team is actively working on. In the meantime, as a workaround, you can add products via the Omnisend API to gain more flexibility with automated emails. If you’d like, our support team would be happy to walk you through the setup and help find the best approach for your needs. We weren’t able to locate your account from this review, so please reach out via in-app chat or support@omnisend.com, we’d really appreciate the chance to assist you further.
Omnisend Email Marketing & SMS Very un-user friendly
If you're goal is to set it up and use it with little to no help, this is not the platform for you. Very confusing to use.
Stored reply
Thank you for taking the time to share your experience. We’re sorry to hear that your first impression of the platform felt confusing, and we understand that getting familiar with a new platform can feel overwhelming at first. Omnisend is designed to be intuitive, with guided setup steps and built-in templates to help users get started more easily. That said, we recognize that everyone’s workflow and expectations are different, and feedback like yours helps us identify where the experience could be clearer or easier to navigate. After reviewing your feedback, our team reached out to better understand what specifically felt difficult during the setup process. Our goal is to support you in getting the most out of the platform, whether that means reviewing your account together, answering any questions, or guiding you through the setup step by step. If you’re open to it, we’d be happy to walk through this with you and help turn the experience around.
Omnisend Email Marketing & SMS Super!
Je n'ai jamais réussi à connecter l'application avec mon compte. L'équipe d'Omnisend a résolu mon problème. Merci tellement pour l'aide! Je suis plus que ravie!
Stored reply
Merci beaucoup pour vos mots chaleureux ! We’re so happy our team could help you get connected and that everything’s working smoothly now. Your excitement means a lot — we’re thrilled to have you with us!
Omnisend Email Marketing & SMS not good
not great to use, very unfair
Stored reply
Thank you for the 5-star rating, though we noticed your comment suggests you didn’t have the best experience. We’d truly appreciate the opportunity to better understand your experience and offer any support you need. Whether something felt unfair or difficult to use, our team is here to help. Please don’t hesitate to reach out via in-app chat or email us at support@omnisend.com — we’d love to work through it together.
Omnisend Email Marketing & SMS Works well and the support team is the best one!
I think a person has to get used to the system and then it works well. And the best things is - when you have a question a support team is always there to help you. Honestly, one of the best support teams I haven seen! :)
Stored reply
We completely understand it can take a little time to get comfortable with a new system, so it’s fantastic to hear you’re finding your rhythm. And your words about our support team? That’s exactly what we aim for every day — always there when you need us.
Omnisend Email Marketing & SMS Platform Mystery
Extremely hard platform to use with basically no assistance. I'll look at Brevo
Stored reply
We’re truly sorry to hear that your experience with Omnisend has been frustrating. That’s the opposite of what we aim for. We’d really appreciate the chance to better understand what made the platform difficult to use — was it something specific during setup, navigation, or a particular feature? Our customer support team is available via the in-app chat or by email at support@omnisend.com, and we’d love to help clarify any confusion or challenges you’ve encountered. If we could, we’d walk through the platform with you step-by-step. If you’re still open to it, we’re here to support you and make things right.