Omnisend Email Marketing & SMS

By Omnisend

Recover lost sales, grow and engage audience

Wix marketplace
  • Wix Choice
  • Wix Campaign
  • Wix Related App
  • Wix Team Pick
  • Wix Highly Promoted

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

  • Editor_3 popup Related Apps editor-3-popup-related-apps
  • related-apps-bookings related-apps-bookings

Other

  • Product page USA with Omnisend product-page-usa-with-omnisend
  • Settings communication settings-communication
  • supported by wix studio supported-by-wix-studio
  • Wix Choice wix-choice Visible
  • Product page no USA - Omnisend product-page-no-usa---omnisend
  • SMS and Email Communications bookings-communication
  • Random Test random-test
  • Calendar Page calendar-page
  • Meetings-integrations meetings-integrations
  • Apps Enterprise apps-enterprise
  • Headless Whitelist headless-whitelist
  • Holiday Prep Essentials holiday-sale-must-haves
  • Apps for Bookings ed3-related-bookings
  • Marketing ecom marketing-ecom
  • Bookings Apps (E3) ed3-business-apps
  • Bookings Apps page bookings-apps-page
  • Wix Stores Catalog V3 wix-stores-catalog-v3
  • Marketing Integrations marketing-integrations
  • Enterprise Apps enterprise-apps Visible
  • Verified verified
  • Cactus Eli cactus-eli
  • Marketing and Conversion Tools bookings-marketing-conversion
  • supported by editorx supported-by-editorx
  • rubi rubi
  • Strategic apps search strategic-apps-search
  • Picasso - WhiteList picasso-white-list
  • Team Picks team-picks-vib
App Market Index analysis No public analysis badge
Rating
Rated 3.75 out of 5 from 147 reviews.
Pricing Free plan available
Marketplace Currently listed

Overview

About this App

What is Omnisend? 1. Recover lost sales and improve customer engagement with automated marketing messages: ✓ Cart Abandonment ✓ Checkout Abandonment ✓ Welcome series 2. Send automated and loyalty-building emails & SMS at every booking touchpoint: ✓ Booking Confirmed ✓ Booking Rescheduled ✓ Booking Canceled ✓ Booking Reminders 3. Drive more sales and bookings with email & SMS marketing campaigns ✓ 250+ designer-made and fully customizable email templates ✓ Out-of-the-box contact import from your account ✓ Full control of send time & delays ✓Your number for SMS messages 4. Grow your email & SMS subscriber list with forms ✓Collect subscribers with smart tools like popups, wheel of fortune, and signup box ✓Show signup forms at different moments, like when a customer is about to leave the website ✓Professional-looking & customizable form templates ✓All forms are fully compliant to gain marketing consent 5. Access all Omnisend’s features free of charge and upgrade as you grow ✓ Reach up to 250 contacts ✓ 500 emails per month ✓ One-off $1 SMS credit (up to 60 SMS) Note: We currently don’t support Courses.

What the listing highlights

  • One-click integration. Send your first email or SMS in just a few minutes
  • Recover lost sales and improve customer engagement with automated messages (Cart Abandonment, Checkout Abandonment and Welcome series)
  • Avoid no-shows with automated email & SMS at every booking touchpoint: when it gets confirmed, cancelled, rescheduled, or approaching
  • Choose from 250+ designer-made templates for your email campaigns, all tailored to your brand

Developer-written tags

  • sms
  • marketing
  • email
  • popup
  • forms

Additional product media

Promotional media

Omnisend Email Marketing & SMS banner
Banner

Videos

Reviews

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
Rated 3.75 out of 5 from 147 reviews.
  1. 5 stars
    75.5% 111 reviews
  2. 4 stars
    4.1% 6 reviews
  3. 3 stars
    1.4% 2 reviews
  4. 2 stars
    3.4% 5 reviews
  5. 1 star
    15.7% 23 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 −1 (−100%) vs previous 30 days

0 Reviews in the selected 30 days and 1 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 169 preserved Reviews with at least one stored reply. Median and P75 use 145 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
145
Median first reply
2.3 days
P75 first reply
5.3 days

Stored publication state

Current stored state across 169 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
146 86.39%
Unpublished
23 13.61%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 110 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 110 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 110 stored published 5★ Reviews.
0 0%
Suspicious unpublished 0 of 169 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
0 0%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
45
Peak Review month
Jun 2022 · 16

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Unpublished23 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

  1. flagfamfc
    5.0

    Support Team did Great

    I was looking for help with cleaning up my contact list and resuming the ability to email my audience, Kayque was extremely straight to the point and very helpful!

    Stored reply

    1. Reply

      Being straight to the point is exactly what you need when you're trying to get back to emailing your audience. Glad the list cleanup went smoothly - a clean contact list makes a real difference in deliverability and results. Really appreciate you taking the time to leave this - we're always here when you need a hand.

  2. akanksha685
    5.0

    Pretty Helpful

    The support team was great and assisted us well.

    Stored reply

    1. Reply

      Really appreciate you sharing this! The support team is there to make sure things don't slow you down, and it sounds like they did exactly that. We're here whenever you need us.

  3. houlejessy
    5.0

    Super!

    Je n'ai jamais réussi à connecter l'application avec mon compte. L'équipe d'Omnisend a résolu mon problème. Merci tellement pour l'aide! Je suis plus que ravie!

    Stored reply

    1. Reply

      Merci beaucoup pour vos mots chaleureux ! We’re so happy our team could help you get connected and that everything’s working smoothly now. Your excitement means a lot — we’re thrilled to have you with us!

  4. amanda23601
    5.0

    not good

    not great to use, very unfair

    Stored reply

    1. Reply

      Thank you for the 5-star rating, though we noticed your comment suggests you didn’t have the best experience. We’d truly appreciate the opportunity to better understand your experience and offer any support you need. Whether something felt unfair or difficult to use, our team is here to help. Please don’t hesitate to reach out via in-app chat or email us at support@omnisend.com — we’d love to work through it together.

  5. majatomc
    5.0

    Works well and the support team is the best one!

    I think a person has to get used to the system and then it works well. And the best things is - when you have a question a support team is always there to help you. Honestly, one of the best support teams I haven seen! :)

    Stored reply

    1. Reply

      We completely understand it can take a little time to get comfortable with a new system, so it’s fantastic to hear you’re finding your rhythm. And your words about our support team? That’s exactly what we aim for every day — always there when you need us.

  6. sacredrootswellness
    5.0

    I was really struggling with set up and am so grateful for the support received today

    Stored reply

    1. Reply

      We know setup can be tricky at times, and it means a lot to hear our team made the difference. Thanks for your kind words — we’re always here if you need a hand.

  7. ebidmart
    5.0

    Really likes it

    Very nice app and easy to use.

    Stored reply

    1. Reply

      So glad to hear you're enjoying it! We’re all about keeping things simple, smooth, and built to help you grow your business — thanks for sharing!

  8. brettkjoyce
    5.0

    Its great!

    Stored reply

    1. Reply

      Great? We’ll take it! 🙌 Thanks for the love — we’re glad Omnisend is working well for you!

  9. theskinqueenstudio
    5.0

    Good program and even better customer service

    Omnisend makes automations so easy. Chaymae and the support team were super helpful!

    Stored reply

    1. Reply

      We’re so glad to hear Omnisend is making automations easy — and that our support team had your back when you needed it! 🙌 Thanks for the kind words and for being part of the Omnisend community!

  10. naatoandco
    5.0

    Amazing app!!

    You get so much done so fast and it is so easy to use. You have the tutorials videos to help you and guide you if you need help. I highly recommend this app for all sort of campaign and marketing.

    Stored reply

    1. Reply

      Getting so much done so fast? 🚀 That’s what we love to hear! The tutorials are there whenever you need them, and so are we. Thanks for the kind words and the recommendation!

  11. kamilaburchart5
    5.0

    Excellent Product

    I absolutely love this product! It’s super easy to use and packed with so many great options. It really has everything you need to kickstart your marketing efforts. Plus, the customer service is top-notch! Baka and the whole team are incredibly friendly and always ready to help.

    Stored reply

    1. Reply

      A product you absolutely love? Now that’s the kind of feedback that makes our day! 🎉 We’re so glad Omnisend is giving you the tools to elevate your marketing, and huge shoutout to Baka and the team for always being there when you need them. Thanks for the love!

  12. sales78517
    5.0

    Great app!

    Stored reply

    1. Reply

      Short, sweet, and made our day! 🌟 Thanks for the kind words — we’re so happy you’re loving the app!

  13. hello184345
    5.0

    Unable to connect Wix store

    I have tried to connect my store keep getting same error about internal server. Been weeks trying and all the time its the same error

    Stored reply

    1. Reply

      Thanks for taking the time to share your experience with us. I’m really sorry to hear you’ve been running into this issue — it sounds frustrating! To connect your Wix store to your Omnisend account, we’ve put together a handy guide that walks you through the steps: https://support.omnisend.com/en/articles/8650204-integration-with-wix If you’ve already followed these steps but are still seeing the same error, our support team would love to help troubleshoot and get things running smoothly for you. Please reach out to us via in-app chat or email us at support@omnisend.com — we’re here to assist! Looking forward to getting this sorted for you. 🚀

  14. emilytellwright
    5.0

    Easy to use and good customer service

    The set-up and integration were straightforward and everything works smoothly. Customer service respond very quickly if you have any queries.

    Stored reply

    1. Reply

      Smooth sailing and speedy replies—just the way we like it! 🚀 We're thrilled to hear the setup was a breeze and that our team could assist you quickly when needed. If you ever have more questions (or just want to say hi), we’re always here and ready to help!

  15. yremicio
    5.0

    AB HALIM IT

    ......................................................

    Stored reply

    1. Reply

      Thank you for the 5-star review! We appreciate your support and are glad you had a positive experience. If you need any assistance or have questions in the future, feel free to reach out. We're here to help 😊

  16. vanessact
    5.0

    muito bom

    Stored reply

    1. Reply

      Muito obrigado! 😊 We’re so glad you’re enjoying Omnisend—your feedback means a lot to us!

  17. syncindrip
    5.0

    GOING GREAT FOR ME SO FAR !!!

    VERY SIMPLE

    Stored reply

    1. Reply

      Thanks for the feedback! 🎉 We aim for simplicity, so you can spend less time figuring things out and more time focusing on growing your business. Here’s to smooth sailing with Omnisend!

  18. FixxeLMA
    5.0

    Integration Really Works, Customer Service Good

    Omnisend is a wonderful service. They integrate smoothly - just check your filters. Their customer service is FAST and friendly - Mathias in particular. I've used Dot Digital, Klaviyo, and Bronto, and am finding Omnisend with Wix to be pretty Great.

    Stored reply

    1. Reply

      Thank you so much for the glowing review! We’re thrilled to hear that Omnisend is working wonders for your integration and that our customer service team, especially Mathias, was able to help quickly. We promise we don’t have any secret powers—just a great team ready to help at lightning speed! If you ever need anything, just give us a shout!

  19. browhausbeaute
    5.0

    Loving It!

    Plenty of features, AI, and good customizable options. Im satisfied with Omnisend, much better than using Wix email marketing. Also support is very helpful.

    Stored reply

    1. Reply

      Loving it’ is music to our ears! 🎶 We’re glad Omnisend’s features and customization options are hitting the right note. And our support team? Always here to back you up, AI and all! Thanks for sharing your experience!

  20. alinorstudio
    5.0

    ottimo!

    ottimo!

    Stored reply

    1. Reply

      Grazie mille! ⭐ We’re thrilled to see your 5-star review! If you ever want to share more about your experience or need assistance, we’re here and happy to help!

Plan comparison

Pricing & Plans

Free plan available
External pricing

MONTHLY - FREE

External pricing

External pricing

  • Access Everything - no credit card
  • 500 emails/mo
  • One-off $1 SMS credit (up to 66 SMS)
Custom pricing

MONTHLY SUBSCRIPTION

SMS from $10

Custom pricing

Custom pricing

  • $10 for SMS or MMS
  • Auto upgrade options & rolled over SMS
  • Dedicated SMS number
Custom pricing

STANDARD

Email from $16

Custom pricing

Custom pricing

  • Access Everything
  • 6,000 emails/mo
  • One-off $1 SMS credit (up to 66 SMS)
Custom pricing

PRO

Email & SMS from $59

Custom pricing

Custom pricing

  • Access Everything
  • UNLIMITED EMAILS
  • $59 SMS/mo (anywhere up to 3,993 SMS)