App Market Index

Sendcloud

By Sendcloud

Save time with smarter shipping

Wix marketplace
  • Verified by Wix
  • Wix Recommended

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • Apps for Your ADI Site recommended-in-adi
  • adi in bm adi-in-bm
  • Shipping GB shipping-gb
  • supported by editorx supported-by-editorx
  • Random Test random-test
  • Headless Compatible Apps headless-compatible-apps
  • Verticals Dependencies verticals-dependencies
  • Verified verified
  • supported by wix studio supported-by-wix-studio
  • fulfillment-apps fulfillment-apps
  • Stores Apps (v3 filtering) stores-apps
  • Manage shipping & fulfillment manage-shipping--fulfillment
  • Wix Stores Catalog V3 wix-stores-catalog-v3
  • Apps with app-audience apps-with-app-audience
App Market Index analysis
  • Suspicious unpublished review pattern
Rating
Pricing External pricing 14-day free trial
Marketplace Currently listed

Overview

About this App

Grow your business with the Sendcloud integration. Connect your store with Sendcloud in seconds and automate your shipping workflow — from checkout to returns — all from one powerful platform. Connect your store in seconds and streamline your entire fulfilment workflow in one platform: - Set up in seconds: no code needed - 160+ couriers, including DHL, UPS, Royal Mail & more - Customised delivery experience — let customers choose home delivery, pickup points, same-day, or next-day - Print labels, sync orders, manage returns — all in one place - Branded tracking emails & SMS notifications - Easy, branded return portal - Track shipping and returns data in one dashboard

What the listing highlights

  • Automate your shipping process: Go beyond label printing — create powerful automations to reduce errors and scale faster
  • Pick and pack more orders in less time: Minimise costly returns by ensuring the right order gets delivered every time
  • Deliver the best post-purchase experience: Give your customers proactive tracking updates and a branded, hassle-free return portal
  • One platform, full control: Everything you need to run your e-commerce shipping — built to integrate with your existing stack

Developer-written tags

  • shipping
  • carrier
  • parcels
  • dpd
  • label

Additional product media

Promotional media

Sendcloud banner
Banner

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
  1. 5 stars
    52.3% 23 reviews
  2. 4 stars
    9.1% 4 reviews
  3. 3 stars
    0% 0 reviews
  4. 2 stars
    6.8% 3 reviews
  5. 1 star
    31.8% 14 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 0 (percentage unavailable) vs previous 30 days

0 Reviews in the selected 30 days and 0 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 45 preserved Reviews with at least one stored reply. Median and P75 use 6 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
6
Median first reply
64.1 days
P75 first reply
115.1 days

Stored publication state

Current stored state across 45 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
44 97.78%
Unpublished
1 2.22%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 23 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 23 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 23 stored published 5★ Reviews.
0 0%
Suspicious unpublished 1 of 45 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
1 2.22%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
31
Peak Review month
Nov 2020 · 4

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Suspicious0 Reviews currently classified as Suspicious, grouped by their original Review month.
Suspicious monthly activity.
Very suspicious0 Reviews currently classified as Very suspicious, grouped by their original Review month.
Very suspicious monthly activity.
Extremely suspicious0 Reviews currently classified as Extremely suspicious, grouped by their original Review month.
Extremely suspicious monthly activity.
Suspicious unpublished1 Stored unpublished 5-star Reviews, independent of cross-App relationships. Ordinary strength uses published Reviews; an App can carry both kinds of evidence.
Suspicious unpublished monthly activity.
Unpublished1 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

Show other reviews by reviewer
  1. Cerfnoir
    1.0

    Aucun dynamic shipping sur wix

    Quel est l'intéret d'envoyer par Mondial relay si je peux pas changer le prix de la livraison basé sur le poid du putain de colis ???

    Other reviews by this reviewer1 total

    2 reviews across 2 apps 0 unpublished

    1. Boxtal - Shipping solution
      1.0

      Developer: Boxtal

      Comment on met un putain de poid

  2. info6170992
    1.0

    Unterirdisch

    Funktioniert genau so lange, wie kein Problem auftaucht. Geht das erste Paket verloren, stehst Du im Wald und niemand kümmert sich um Dich. Nicht mal zu empfehlen, wenn es der letzte Versanddienstleister auf diesem Planeten wäre! Absolute Frechheit!

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  3. luxurylashlimited
    1.0

    Absolute garbage

    didnt work then kept repeat charging me £100 monthly even though monthly asking them to cancel it. worst company ever

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  4. degroeneimkerij
    1.0

    te duur beter zelf doen

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  5. contact15421
    1.0

    sav inexistant et totalement inefficace

    L'interface fonctionne pour le reste le SAV n'en attendez rien c'est inexistant. Quand un problème existe à vous de le régler en direct leur procédure est tellement nulle que vous n'aurez une réponse que très tardivement si vous avez la chance d'en avoir une. La facturation, notamment chronopost là c'est le pompons des poids qui changent , des frais supplémentaires type zone éloignées accès difficile (monaco est un accès difficile ...) Donc vous vous retrouvez avec des factures qui ne correspondent à rien et impossible a contester. Bref à fuir y a surement mieux ailleurs

    Other reviews by this reviewer1 total

    2 reviews across 2 apps 0 unpublished

    1. Kudobuzz Product Reviews
      1.0

      Developer: Kudobuzz

      pas terrible

  6. kittycatkrafts
    1.0

    Confusing & Expensive

    Charged me for something I didn't want and refused a refund - avoid!

    Other reviews by this reviewer2 total

    3 reviews across 3 apps 0 unpublished

    1. Upsell & Cross Sell By Appsell
      3.0

      Developer: Importify LTD

      Not used it yet

    2. Social Media Stream
      1.0

      Developer: SmartFox

      Doesn't work

  7. naosoptics
    1.0

    Shipping rate integration

    Unfortunately there is no shipping rate integration available for Wix. It is impossible to manually calculate all shipping rates so integration is a necessity.

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  8. reparatie5
    1.0

    Koppelen niet mogelijk

    Standaard krijg ik de melding " No carriers enabled for service point delivery Enable service points in your Sendcloud settings > Integrations > wix to offer Service Point Delivery in your checkout." Het lukt mij niet eens om sendcloud te koppelen aan mijn Wix account (of anders om...) Jammer.....

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  9. ofalchemyapothecar
    1.0

    Shipping costs more than sending through postnl

    Other reviews by this reviewer3 total

    4 reviews across 4 apps 0 unpublished

    1. Wix Blog
      3.0

      Developer: Wix

      Decent

    2. Kudobuzz Product Reviews
      1.0

      Developer: Kudobuzz

      Was a great app

    3. Reviews - Website
      5.0

      Developer: Smartarget

      not what I was looking for

  10. agakuchta
    1.0

    Not worth it

    After a week of installing the app, the app is not working and I am waiting for a week for a response from the support team.

    Other reviews by this reviewer2 total

    3 reviews across 3 apps 0 unpublished

    1. PoCo Omnisend Email Marketing
      5.0

      Developer: Presto-Changeo

      Quite smart app

    2. Customer Reviews
      4.0

      Developer: Write a Customer Review

      It does work but design could be improved

  11. envoguelondon2020
    1.0

    HOW MUCH

    Charges way to much, would just prefer to do it separately. Can't even use Hermes without paying £45 a month, what a joke.

    Stored reply

    1. Reply

      Thank you for your feedback, we understand that our plans did not meet your expectations, we offer UPS and DPD in our free plan so you are able to try out our platform, and as to work with Hermes for now you need your own contract, and that feature ends up falling on the Small Shop plan (£45/month).

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  12. palmerdavid
    1.0

    Useless free version. Don't bother.

    Another app with a "free" option that is meaningless. Don't bother unless you are interested in a 45 quid/month shipping assistant. I, for one, am not.

    Stored reply

    1. Reply

      We are very sorry you feel that way, we do try our best to accommodate everyone's request and our Essential plan (free plan) has a lot of nice features that could help you decide if you want to continue with us and upgrade your plan or that it does not fit your needs. Nevertheless, we appreciate your feedback and will work on it to improve.

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  13. julietsidney
    1.0

    Lack of informatio

    I was interested to learn more but I need to signup for pricing and carriers. That turns me off the product :(

    Stored reply

    1. Reply

      Thank you for leaving your feedback with us, as it is very important to obtain this type of information from our customers. In this situation, you could always reach out to one of our colleagues in our Sales team to request more information in order to make sure our platform fits your needs as they are always available to answer all your questions and concerns you might have, and don’t forget our Customer support team, that is always one chat away from you. Should you still be interested, we can arrange someone to reach out to you in order to clear any doubts you may have. Alternatively, you can reach out to us here https://www.sendcloud.co.uk/contact/

    Other reviews by this reviewer2 total

    3 reviews across 3 apps 1 unpublished

    1. Usercentrics for Wix
      1.0

      Developer: Usercentrics GmbH

      Unpublished

      It Doesnt work

    2. Wix FAQ
      4.0

      Developer: Wix

      Good simple App

  14. jamestunnell
    1.0

    Hiding courier prices behind paid membership

    You don't have the price listed for individual carriers until I sign up for a paid plan. This is an essential aspect if you want to attract customers. Of course we expect to pay a little more than dealing directly with the couriers but how much more is the determining factor. Hiding this until a user signs up means shop owners will just go directly to couriers or price comparison sites like Parcel2go.

    Stored reply

    1. Reply

      Thank so much for your detailed feedback, as this is a very important source of information to help our customers and to improve our service as well, in this case, when you sign up with Sendcloud, even if it's for a Free plan (Essential Plan), on your Sendcloud panel, you can always go to Carriers and pricing and there you can review all the prices of our shipping rates with the Carriers you want, for the Essential Plan, you can use our broker contract on UPS and DPD and double check all the conditions under terms and conditions. We hope you can give us another chance in the future, as we are confident we can help you with any doubts you may have in the future.

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

Plan comparison

Pricing & Plans

External pricing14-day free trial
External pricing

Free

External pricing

External pricing

  • Use our pre-negotiated shipping rates
  • Service points in your checkout
  • Limited tracking emails for 2 language
Custom pricing

Lite

€33 / month + €0.11 per label

Custom pricing

Custom pricing

  • Use your own carrier contract
  • Schedule pick-ups with carriers
  • Full tracking emails in 2 languages
Custom pricing

Growth

€99 / month + €0.10 per label

Custom pricing

Custom pricing

  • Branded tracking page with promotions
  • Tracking via SMS, WhatsApp
  • Pack & Go shipping solution
Custom pricing

Premium

€195 / month + €0.09 per label

Custom pricing

Custom pricing

  • Branded return portal
  • Automated returns management
  • Tracking page & shipping analytics