App Market Index

FAQ

By Smartarget

Answer common questions with an FAQ

Wix marketplace
  • Verified by Wix
  • Wix Campaign
  • Wix Recommended

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • Random Test random-test
  • supported by wix studio supported-by-wix-studio
  • adi in bm adi-in-bm
  • supported by editorx supported-by-editorx
  • Holiday Sale holiday-sale
  • Verified verified
  • Apps for Your ADI Site recommended-in-adi
App Market Index analysis
  • Suspicious unpublished review pattern
Rating
Pricing Free plan available
Marketplace Currently listed

Overview

About this App

When a customer lands on your site, you can bet they’ll have a few questions. But when you answer all of their most common questions right off the bat, you enhance the confidence & trust they have in your business—pushing them to purchase even faster. Smartarget FAQ lets you easily surface the most helpful information to your site’s visitors, reducing the need for them to contact customer support (which eats into your team’s bandwidth). You can show the FAQ on every page with questions and answers, links to relevant pages, and your support email or phone number if they do need to chat with you directly. Optimized for desktop and mobile devices

What the listing highlights

  • Increase trust by offering transparent & accessible information
  • No coding. Add FAQ to your site easily
  • Reduce the customer support requests by providing FAQ
  • Fully customizable to fit your site’s unique design

Developer-written tags

  • faq
  • support
  • help
  • questions
  • answers

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
  1. 5 stars
    85.6% 137 reviews
  2. 4 stars
    3.1% 5 reviews
  3. 3 stars
    2.5% 4 reviews
  4. 2 stars
    2.5% 4 reviews
  5. 1 star
    6.3% 10 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 0 (percentage unavailable) vs previous 30 days

0 Reviews in the selected 30 days and 0 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 161 preserved Reviews with at least one stored reply. Median and P75 use 29 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
29
Median first reply
22.5 hours
P75 first reply
2.6 days

Stored publication state

Current stored state across 161 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
159 98.76%
Unpublished
2 1.24%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 136 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 136 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 136 stored published 5★ Reviews.
0 0%
Suspicious unpublished 1 of 161 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
1 0.62%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
42
Peak Review month
Sep 2024 · 12

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Suspicious0 Reviews currently classified as Suspicious, grouped by their original Review month.
Suspicious monthly activity.
Very suspicious0 Reviews currently classified as Very suspicious, grouped by their original Review month.
Very suspicious monthly activity.
Extremely suspicious0 Reviews currently classified as Extremely suspicious, grouped by their original Review month.
Extremely suspicious monthly activity.
Suspicious unpublished1 Stored unpublished 5-star Reviews, independent of cross-App relationships. Ordinary strength uses published Reviews; an App can carry both kinds of evidence.
Suspicious unpublished monthly activity.
Unpublished2 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

Show other reviews by reviewer
  1. aruncoryn
    5.0

    So far so good :D

    Really easy to setup, looks great!

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  2. asha001
    5.0

    簡易使用

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  3. steppingstoneservice
    5.0

    so far so good

    Easier to navigate and edit than other options

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  4. andrezapsicastro
    5.0

    Fácil de usar

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  5. jbbqc583
    5.0

    Simple and Easy to use

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  6. vitresvh
    5.0

    easy to use

    Other reviews by this reviewer1 total

    2 reviews across 2 apps 0 unpublished

    1. Automatic SEO Tags Fixer
      5.0

      Developer: Marketing & SEO Tools

      malade l'appli

  7. mayfdperformingart
    5.0

    like it

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  8. schrickepaul
    5.0

    TOP

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  9. rikkekaalund
    5.0

    Let at bruge og installere. Fint design.

    Other reviews by this reviewer1 total

    2 reviews across 2 apps 0 unpublished

    1. Rabbit SEO Optimizer & Booster
      5.0

      Developer: Marketing & SEO Tools

      Virkelig brugervenlig

  10. help-commerce
    5.0

    ótimo!

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  11. cjcarosam
    5.0

    top

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  12. psicologoeziquiel
    5.0

    Muito bom

    muito bom

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  13. zimmerdaniel8
    5.0

    Really nice

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  14. sherrismforsleep
    5.0

    easy integration

    very easy to use for a non tech individual.

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  15. francoisefrappez
    5.0

    pratique

    Other reviews by this reviewer1 total

    2 reviews across 2 apps 0 unpublished

    1. Google Reviews
      5.0

      Developer: MarketPushApps

      bien pour les avis google

  16. nordicwebsolution
    5.0

    best

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  17. matheus1127345
    5.0

    Muito boa.

    Um ótimo app de marketing pra quem prescisa modernizar seu Site! 😊

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  18. tyler0380
    5.0

    Good!

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  19. sterlingsweepers
    5.0

    GOOD

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  20. steve08486
    5.0

    quick and easy

    Other reviews by this reviewer1 total

    2 reviews across 2 apps 0 unpublished

    1. AI Chatbot | Propane Chat
      5.0

      Developer: Propane Chat

      Perfect- I emptied my head in one day and really easy to use

  21. newij81
    5.0

    good

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  22. alanasp873
    1.0

    Wont load on site

    Gave up and went to different app.

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  23. contact262756
    5.0

    A

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  24. shanaurban
    4.0

    Good but make sure you use the HTML code for the free version

    contact support for help, they were very helpful. I wish this information was available when I first installed the app.

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  25. liavzabari
    5.0

    Great app, simple and friendly user

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  26. clintoncountyema
    1.0

    Great for the home page (free), but...

    The free version allows the tag to be see on all pages. Functional on the home page, annoying on all others.

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  27. ecoser7
    5.0

    works well

    super easy

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  28. mcriadomedia
    5.0

    love it so far

    fully functional from download, excellent experience so far

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  29. info5289699
    5.0

    Just Downloaded

    I just downloaded and it looks clean and easy to use. Excited to see how it works once I customize it more. So far, looks promising!

    Other reviews by this reviewer1 total

    2 reviews across 2 apps 0 unpublished

    1. Gallery: Impressive Slideshow
      5.0

      Developer: Light-Technologies

      Easy to use

  30. thecresentperch
    5.0

    I just downloaded it so we will see.

    It was easy to put together, and seems to be working well for the moment. Take my review with a grain of salt though as I did just download it so we'll see how much I like it later down the line. One thing of note. It does say that it has a free plan, which is nice, but when you click the save settings button it automatically pulls up their pro plan with no notice of how to stay on the free plan. You have to click the "x" to get out of it and stay in the free plan.

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  31. zenwellnest
    5.0

    Works great!

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  32. furyethanq
    4.0

    Works Great!

    I added it to my site as a quick and free FAQ pop up because i didnt want to have to design a dedicated page. Gives you 5 questions right off the bat, is super user friendly, and has a really good look on the site.

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  33. sarahegentry11
    5.0

    Easy to use FAQ Widget

    Easy to use and makes it obvious what to click on if you have a question.

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  34. praxis-kallien
    5.0

    Perfekt

    Sehr gut

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  35. joshthetravelguy
    5.0

    Easy to use and perfect for my customers

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  36. sherylsbreastfest
    5.0

    So Far - Great!

    Thank you as we are a non profit organization trying to make our SEO better.

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  37. lhamuugen
    5.0

    good

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  38. amrae1
    1.0

    SCAM

    So it was obvious—if you don’t pay or just deactivate it, then it will disappear. But no, the scammer shows it on other pages, while on the first page, it does disappear. Be careful of these scammers!

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  39. numadarden
    5.0

    yes

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  40. kari204
    5.0

    :)

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  41. revenuequestllc
    2.0

    Holding other pages hostage for purchasing the app service

    The FAQ is good but it holds the other pages hostage if you don't paid for the service. I do not like when on my other pages it has an icon informing your potential customers or clients that you have a free version of the app. This can deter any sales or leads after people view the other pages that does not have the FAQ on it. This is not good.

    Other reviews by this reviewer4 total

    5 reviews across 5 apps 0 unpublished

    1. Wix FAQ
      1.0

      Developer: Wix

      Messed up my website

    2. Rabbit SEO Optimizer & Booster
      5.0

      Developer: Marketing & SEO Tools

      I like this app.

    3. WhatsApp Chat & SEO Optimizer
      5.0

      Developer: Marketing & SEO Tools

      It's pretty good

    4. Google Reviews & SEO Booster
      5.0

      Developer: Marketing & SEO Tools

      This is great!

  42. kangvik
    5.0

    s

    s

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  43. monicamadison
    5.0

    So far so good

    Super easy to use. Took me less than 10 minutes to put in all of my FAQs, and I love the look!

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  44. psimariacarolinapl
    5.0

    Fácil de usar

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  46. officialsite87
    5.0

    Great

    Great One

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  47. support85776
    5.0

    Very nice indeed!

    SUPERB!!

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  48. firmenmassagekzb
    5.0

    Einfach zu bedienen

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  49. jtkass
    5.0

    Terrible

    Why do you have so many damn gotcha. It's uncalled for

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  50. manaturharmonie
    5.0

    super

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

Plan comparison

Pricing & Plans

Free plan available
External pricing

Basic

External pricing

External pricing

  • Show app on homepage only
  • "Powered by Smartarget" message
  • No credit card needed
Paid plan

Smartarget Pro

$0 / year

Save 17% yearly

$0 / month

  • Show app on all pages
  • No "Powered by Smartarget" message
  • Unlimited traffic!