1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
By UserWay Inc.









Overview
Greater Inclusivity & Boosted Site Metrics are the Winning Combination Jumpstart your accessibility conformance: start to get your website more compliant with ADA, EN 301 549, Section 508 and WCAG regulations Removing accessibility barriers adds millions to market reach and irons friction out of the customer experience UserWay's AI-powered accessibility solutions help sites provide equal access rights, boost conversions, and protect against the risk of lawsuits Install UserWay's Accessibility Widget on your site today
Additional product media

Official Wix marketplace summary
Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Reviews in selected period
0 0 (percentage unavailable) vs previous 30 days0 Reviews in the selected 30 days and 0 in the previous 30 days.
Visualize Review volume and rating mix over time, plus Review-pattern activity.
Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
| Month | Reviews | Rating | Suspicious | Unpublished | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | Suspicious | Very | Extremely | Unpublished | |||
| May 2020 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2020 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jul 2020 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Aug 2020 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
| Sep 2020 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2020 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2020 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2020 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2021 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2021 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jun 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2021 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Oct 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2021 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2021 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jan 2022 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2022 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Sep 2022 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2022 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2023 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| May 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2024 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2024 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2024 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Oct 2024 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2025 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Apr 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
App Market Index archive
These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
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1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
I tried reaching out but they still didn't find a solution for me - for some reason it is connected to the wrong email - my website designer and not to my own email - the owner of this site. so I can't use it and I can't launch me website until it's fixed!!
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Customer service was really helpful.
Thank you for your feedback! We're delighted to hear that UserWay has provided a complete accessibility solution for your site and that our customer service team was able to assist you. We're here whenever you need support!
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
I did not expect that everything would work well and that the widget contains such a wide range of functions. At first, I had trouble integrating the widget with my website, but the support team was helpful and helped set everything up quickly and without any issues. Thank you very much for your product!
Thank you for sharing your experience! We're thrilled that UserWay has made communicating with your website easier and that you're enjoying the widget's features. It's great to hear our support team could assist you with the setup smoothly. We're here anytime you need help—thank you for choosing UserWay!
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
I don't have any issues using userway and I love it!
Thank you for the fantastic feedback! We're so glad to hear that you find Userway easy to use and reliable. It's wonderful to know that our support team has made a positive impact as well. If you ever need assistance, we're here to help!
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
It doesn't work after reinstallation
Thank you for taking the time to review UserWay's remediation widget. This issue should now be resolved. Please re-install the widget one last time and you will see it working for you. If you have any further questions or concerns, please reach out to our support team at desk@support.userway.org - The UserWay Team
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
I'm updating this review because I happened to have the privilege of working with Mark on two additional sites. As before, he was extremely helpful in addressing my concerns and going above and beyond to ensure that everything worked perfectly! I look forward to continuing to use UserWay and recommending it to others.
Thank you so much for your wonderful review! We're thrilled to hear that Mark was able to assist you and make your experience a positive one. Your recommendation means a lot to us, and we're excited to continue supporting you and your projects. If you ever need help in the future, we're here for you!
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Mark Nguyen was extremely helpful in addressing a slight glitch I had and waiting patiently to ensure that all of my issues were resolved. The customer service is absolutely outstanding. I highly recommend. I'm updating this review because I happened to have the privilege of working with Mark on two additional sites. As before, he was extremely helpful in addressing my concerns and going above and beyond to ensure that everything worked perfectly! I look forward to continuing to use Userway and recommending it to others.
Thank you so much for your wonderful review! We're thrilled to hear that Mark was able to assist you and make your experience a positive one. Your recommendation means a lot to us, and we're excited to continue supporting you and your projects. If you ever need help in the future, we're here for you!
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Thank you for the kind words! We're delighted to hear that our solution is helping make your website more accessible. If you have any feedback or need further assistance, we’re here to help.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Thank you for the fantastic feedback! We're thrilled to hear that you find the app helpful and easy to install. If you ever need assistance or have suggestions, feel free to reach out.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Your taking advantaging knowing it is a requirement by state law and price gouging for a widget that is meant to help the disabled. Better off finding a website that includes the widget in their monthly service fees.
Hi virtuniq, Thanks for taking the time to share your thoughts about our pricing. Many website platforms don't currently offer built-in accessibility solutions, and manual remediation of code violations can be quite time-consuming. That’s why UserWay’s AI-Powered Widget is designed to provide value to your website by automatically addressing accessibility issues, but also data from our customers shows that UserWay boosts site performance, in addition to empowering users. You can read more about how the Widget increased click-through-rates and decreased bounce rates in this recent case study - https://userway.org/case-studies/natural-intelligence/. It also has the fastest loading time on the market, is available in 30 languages, and gives you full control over remediations. I would love to show you how to get the most out of our AI-Powered Widget. If you're interested, please use this link to schedule a personalized demo with me: https://userway.org/s/david – David, UserWay
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Perfect customer service! Especially Rodrigo!
Revital, We are glad you found our support team as amazing as we do! Have a great day! UserWay Team
2 reviews across 2 apps 0 unpublished
Excellent customer service
Great app, great customer service thanks for the service
Thank you for taking the time to leave your feedback. We are glad to hear that you have experienced our amazing support team. Welcome to the UserWay family. UserWay Team
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
I really love this app and have been using it since they first launched on numerous websites that I've designed. I used a free version and then switched to yearly for my website. I donated to them many times when it was free. I paid $81.44 with a discount code last November for a year. And I just saw that the renewal price this coming November will be $208.55. That is just way too expensive for me. It seems like they are now more focused on large corporations that can afford to pay the high prices and have forgotten about us 'not wealthy folks.' The free version is very limited and you can't move the widget, so when you're designing, it can be a problem, especially on the mobile version. It saddens me greatly that again, big corporations win and were left with not great options. I won't be renewing.
Thank you for your feedback—we’re glad the app has been a valuable part of your designs. We understand the concern about pricing changes and their impact on individual users. We’re always exploring ways to support smaller budgets.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Got technical issue when tried to enable it, also every thing there you have to buy, didn't work at all, and not really simple to understand how to manage.
We are sorry to hear that you had trouble setting up the widget. Our support team is always available at support@userway.org
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
The best software I've seen in any other plugins or programming, Easy to use and excellent service for the disabled Aim for you
Thank you for taking the time to leave your review. We are glad to hear you are enjoying.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
without a free trial to pay over 20 dollars monthly is an insane idea. let s have the free trial to build confident to customer first. it is that simple. your marketing team really has a problem of thinking how to make money.
Thank you for taking the time to add your feedback. We are actually working on adding a free option natively to the Wix market. It should be available within a month. However, you can also follow our installation guide here https://userway.org/platforms/wix to install the free widget or use our 10-day free trial. Please let us know what you prefer, and we are more than happy to update you when the native free Wix market option is released.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
I added the accessibility widget on the site, and it looks great! And it is the only accessibility solution available on the Wix app market!
Thank you so much for taking the time to leave your feedback. It really means the world to us.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
I wanted to add it to my site, but considering the high cost i wont! 49usd /monthly is a very high price.
Hello and thank you for contacting our team! Thank you for taking the time to leave your feedback. We will pass along your feedback to our team. You can always reach out to our team at support@userway.org UserWay Team
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
What happened with the cost? Not too long ago, this widget was free and now it is $49/monthly.. I was looking forward to use your feature for our website for the deaf and deafblind community.
Hello, The free version of the app only offered basic accessibility adjustments. For full compliance, and in order to prevent confusion, we decided to only offer UserWay's AI-Powered Accessibility Widget as a product in the app store. Obviously, there are costs associated with maintaining our product so we cannot offer it for free. We did just launch a new tier at a lower price, so that might suit your needs better. For more information on how UserWay's AI-Powered Accessibility Widget helps your website be accessible and compliant please visit userway.org/ai Best Regards, The UserWay Team
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
I used the app and up to now everything works fine. The only issue that it has its that you can't customize the position of the icon or change any colors to it. 3,5/5
Thank you for your feedback. We have been making a lot of updates over the past few months. Have you tried customizing your widget recently? Please check out our tutorials here: https://userway.org/tutorials
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Olá, contratei o wix.com e fiz um site para um orgão do governo, eles não tem cartão de crédito e só conseguem pagar com boleto bancário. Conversando com o suporte do Wix eles inicialmente dizem que a opção de pagar com boleto bancário deve ser disponibilizada por cada aplicativo parceiro. Até duas semanas eu não via dentro do Wix a opção de pagar anualmente pelo UserWay Accessibility e agora essa opção surgiu, vocês não podem ativar a forma de pagamento por boleto bancário e me ajudar com isso? Meu cliente está disposto a pagar anualmente.
Oi, obrigado por entrar em contato. Você pode entrar em contato com support@userway.org? Nossa incrível equipe de suporte poderá ajudá-lo.
2 reviews across 2 apps 0 unpublished
Ainda não tem pagamento via boleto bancário nem mesmo anual
Purchased a whole year and didn't receive a full account, I can't even make any modifications to the widget without using a free account and installing it into the body tag. report this.
Hi, sorry for the difficulties you're having with UserWay's Accessibility Widget on your Wix site. Please note that you can sign into your widget's management console by going to https://manage.userway.org and entering your email address and the password that was emailed to you during signup. Please feel free to reach out to the UserWay team at support@userway.org for further support. Thanks - UserWay Support
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Hi, sorry for the difficulties you're having with UserWay's Accessibility Widget on your Wix site. Please share any errors you had during the installation by emailing a screenshot of the issue to the UserWay team at support@userway.org. Thanks - UserWay Support
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Plan comparison
External pricing
External pricing
$40.8 / month
$489.6 billed yearly Save 17% yearly$49 / month
$124.16 / month
$1,489.92 billed yearly Save 17% yearly$149 / month