SMS Marketing WhatsApp Mercuri

Unusable

DO NOT USE THIS APP - I have had nothing but bugs and trouble since beginning. I worked with the developers and helped them with identifying bugs and they would fix them. Now a month later, the entire client app is down. I have standing orders on the app and I have no way to access them. I emailed the developers and one of the emails bounced back saying the email no longer exists. The other developer had a gmail account so my only hope of data recovery is through him. I don't know if I will find these orders. Regardless stay away from this app. It is borderline criminal that Wix recommends this app. Wix staff clearly have never tried using it.

There are serious security vulnerabilities in this app, and it should absolutely be avoided.

I initially added it to the site because of its affordable pricing. After that, I was planning to link the products from their own website and configure the other necessary settings. However, while trying to log into my client's account, I realized that no matter what I typed into the password field, it successfully logged in every single time. Following this, I contacted the app developer via their WhatsApp support line to report this security flaw. I didn't receive any response throughout the day, and eventually, my messages started showing only a single tick—meaning they weren't even being delivered anymore. I have reported the situation to Wix, and I hope they take action regarding this app as quickly as possible.

not at all

they have a worst customer service, after the upgrade no one response to you , even i paid for the service and i didnt get my refund , its been almost more then 3 month and they dont reply to you , i highly suggest not to go for this service.

Great app and very good support

Outstanding App with Incredible Personalized Customer Support.

We cannot recommend SMS Marketing WhatsApp Mercuri enough. As a boutique resort business, WhatsApp is central for us - from all our WhatsApp marketing to enquiries to bookings to ongoing communication. This app does all that in one place.. from message crafting, and precise targeting, Mercuri has integrated what earlier was glitchy and fragmented. What truly stands out, however, is the exceptional support from Karthik. He took the time to deeply understand our business and our specific needs, and helped us set up the right solutions accordingly. His patience has been incredible - spending time with us, walking through every request, and personally hand-holding us through installation and activation over video calls. This is exactly the kind of partner businesses like ours need. The product itself has been fantastic - smooth, reliable, glitch-free, and clearly built with real business use cases in mind. Moving to Mercuri from our earlier inefficient solutions has been a great decision.