Wix Restaurants Orders
By Wix
- Suspicious unpublished review pattern
Product media
Screenshots
1 of 5




Overview
About this App
Online Orders lets your restaurant take pickup, delivery and dine‑in orders straight from your Wix site, so customers can skip the calls and you can focus on the food. Set up menus that match how your kitchen works: add item options, modifiers and special requests. Control pickup and delivery settings, prep times and lead times, whether you need 20 minutes or several days’ notice. You can also offer dine‑in ordering with QR codes so guests can scan, order, pay and either pick up at the counter or get table service. Manage all incoming orders in one back office and keep customers updated with live order tracking. Online Orders is built on Wix eCommerce and connects with Wix tools like CRM, discounts, coupons, gift cards, automated marketing campaigns, analytics and 24/7 support so you can grow repeat orders and run your restaurant in one place.
What the listing highlights
- Take pickup, delivery and dine‑in orders on your Wix site, including QR code ordering for dine‑in
- Build flexible restaurant menus with item options, add‑ons and special requests
- Manage all incoming orders in one back office with live order tracking for customers
- Grow repeat orders with built‑in CRM, discounts, coupons, gift cards, automations and analytics
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 0 (percentage unavailable) vs previous 30 days0 Reviews in the selected 30 days and 0 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 122 preserved Reviews with at least one stored reply. Median and P75 use 88 Reviews with valid dated stored replies. Reply authorship is not inferred.Stored publication state
Current stored state across 122 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 36 29.51%
- Unpublished
- 86 70.49%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.- Suspicious 1 of 14 stored published 5★ Reviews.
- 1 7.14%
- Very suspicious 0 of 14 stored published 5★ Reviews.
- 0 0%
- Extremely suspicious 0 of 14 stored published 5★ Reviews.
- 0 0%
- Suspicious unpublished 6 of 122 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
- 6 4.92%
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 33
- Peak Review month
- Feb 2025 · 9
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Review intelligence over time
Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Suspicious | Unpublished | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | Suspicious | Very | Extremely | Unpublished | |||
| Oct 2023 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2023 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Dec 2023 | 2 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2024 | 7 | 2 | 0 | 2 | 2 | 1 | 0 | 0 | 0 | 1 | 0 |
| Feb 2024 | 7 | 2 | 0 | 1 | 1 | 3 | 0 | 0 | 0 | 1 | 0 |
| Mar 2024 | 8 | 0 | 0 | 0 | 2 | 6 | 0 | 0 | 0 | 0 | 0 |
| Apr 2024 | 2 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| May 2024 | 4 | 1 | 0 | 2 | 0 | 1 | 0 | 0 | 0 | 1 | 0 |
| Jun 2024 | 3 | 0 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 |
| Jul 2024 | 5 | 2 | 0 | 0 | 1 | 2 | 0 | 0 | 0 | 0 | 0 |
| Aug 2024 | 3 | 0 | 0 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 1 |
| Sep 2024 | 4 | 0 | 1 | 1 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Oct 2024 | 5 | 0 | 0 | 1 | 1 | 3 | 0 | 0 | 0 | 0 | 12 |
| Nov 2024 | 7 | 1 | 0 | 0 | 0 | 6 | 0 | 0 | 0 | 1 | 1 |
| Dec 2024 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jan 2025 | 3 | 0 | 0 | 1 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Feb 2025 | 9 | 0 | 1 | 1 | 3 | 4 | 0 | 0 | 0 | 0 | 1 |
| Mar 2025 | 2 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Apr 2025 | 9 | 3 | 0 | 1 | 1 | 4 | 1 | 0 | 0 | 0 | 0 |
| May 2025 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2025 | 2 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2025 | 7 | 1 | 0 | 1 | 1 | 4 | 0 | 0 | 0 | 1 | 0 |
| Aug 2025 | 2 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Sep 2025 | 2 | 0 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Oct 2025 | 4 | 0 | 0 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 0 |
| Nov 2025 | 5 | 0 | 0 | 1 | 1 | 3 | 0 | 0 | 0 | 0 | 0 |
| Dec 2025 | 3 | 0 | 0 | 1 | 0 | 2 | 0 | 0 | 0 | 0 | 39 |
| Jan 2026 | 2 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Feb 2026 | 4 | 1 | 0 | 0 | 1 | 2 | 0 | 0 | 0 | 0 | 0 |
| Mar 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 |
| Apr 2026 | 3 | 1 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 32 |
| May 2026 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jun 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
- krishnatheboy12
it is okk okk
as it is good but have many problem in it ask for email id while ordering and address it is very fresturacting for custumer
- infobazilijonai
bad
Dont recomend
Hi infobazilijonai, We are sorry to hear about your experience. We want to make things right: I’ve followed up with you by email to understand what went wrong and see how we can help support your site. Best, Ilona
- bizfixsyracuse
Very limited features
Cannot add modifiers to variations (medium pizza toppings $2 while large toppings are $3) Does not have option for pizzas if someone wants custom toppings (half and half, or right, left, and whole options) The checkout cart looks confusing to customer if someone is ordering 2 of the same food item. Would like there to be price ranges on if there's multiple sizes of a menu item, so the main item shows ($23-$25) When a ticket prints out 2 of the same item with modifiers, it does not separate the two, it's not clear that they both have the same modifiers.
Hi bizfixsyracuse, Thank you for this detailed feedback. We are working to make our product better every day, and insights like yours regarding modifiers and checkout clarity are incredibly helpful. Regarding the pizza options, you can actually use Modifier Groups right now to set up 'half and half' or 'left/right' toppings. For the printing, our system currently separates items if the modifiers or variants are different; however, if the toppings are identical, they group together. Best, Ilona
- rimoun2011
Need to add pizza builder
Need to add pizza builder, half and half, light button for light toppings or extra buttons for extra toppings
Hi rimoun2011, Ilona from Restaurants here. Thank you for the feedback. We’re constantly working to improve the app based on your suggestions, and I've shared your request for a pizza builder and custom topping options with our team. I’ve followed up with you by email to gather more details. Best, Ilona
- bharatichiba
Almost perfect!
It would be perfect if it had an inventory tracking function! Please add that feature!
Hi bharatichiba, we're so happy to hear you're enjoying the app! Thank you for taking the time to leave this feedback :) We also invite you to vote for inventory feature request using this link: https://support.wix.com/en/article/wix-restaurants-request-tracking-restaurant-inventory Once you vote, you'll get an update once this feature request is resolved.
- venusdigital600
⭐ 1 Star — Very Very Disappointing Experience
Honestly, this has been one of the most frustrating tools I’ve tried on Wix. The ordering widget looks nice at first, but once you actually use it, the limitations become obvious. Basic layout issues like menu overlap and poor responsiveness make the user experience feel unfinished. There’s very little real control over the design, and even simple fixes require workarounds instead of proper settings. For something meant to power online food orders, it feels restrictive, buggy, and not ready for serious businesses. Support and customization options are also extremely limited, which makes solving problems unnecessarily difficult. Definitely not what I expected from a professional ordering solution.
Hi venusdigital600, Ilona from Restaurants here. We are sorry about your experience. Our team is already working on the layout and responsiveness issues you mentioned. Moreover, we’ll soon be releasing AI assistant for Restaurants to significantly improve customization and design control. Stay tuned! Best, Ilona
- encuentromarino
USELESS SEARCH ENGINE
I have big problems with clients, because the search engine is too broad, and a simple street appears another country, instead of focusing on local addresses, the suggestions should at least be addresses closer to the client instead of suggesting options from remote countries, my clients find that very frustrating and by not being able to enter their address they simply prefer to come to my store to order or in the worst case I am losing sales
Hi encuentromarino, We are sorry about your experience with the address search. I’ve shared your feedback regarding local address prioritization directly with our product team for review. Regards, Ilona
- elevixmedia
No minimum require option
I can't put a specific minimum requirement for any item in my menu.
Hi elevixmedia, Thank you for the feedback. We’re sorry the current options don’t meet your needs, and we’re constantly working to improve the app based on suggestions. Best, Ilona
- thegelatolabatx
Impossible to customize
There is no way to have separated pages per each, just that horrible popup. Not good for SEO either. The images in the popup look really bad. If I want to promote a product I cannot have a single link for the product but the whole menu. And the list goes on and on. I am really frustrated that I upgraded just to find all this disappointment. I just really want my money back.
Hi thegelatolabatx, Elena from Wix is here. Thanks for your feedback, we understand how frustrating this can be. Currently, Wix Restaurants doesn’t support separate item pages, individual item links, or store-style layouts. Items are shown in a modal, which is optimized for restaurant ordering flows. Based on what you’re looking for, the Wix Stores app may be a better fit, as it supports dedicated product pages, direct links, and a catalog-style layout. We appreciate you taking the time to share this, it helps us shape future improvements. Best, Elena
- lanuci
Crap
You consider yourself top tier website creator and can't make a simple online ordering app .... I can design better UI than your team and I am a chef ....
Hi lanuci, I'm sorry to hear how frustrating this experience has been. This review contains details we’d like to look into more closely, I will follow up with you directly via email to continue the conversation and assist further. Thank you for taking the time to share your feedback. Best, Elena
- alecballantyne03
It's okay
Seems to be a lot of work for something that seems to be a simple idea. One of the frustrating troubles I have is near just permission based. When I invite someone, I don't want them to be able to edit the menu, only view orders. This doesn't seem possible in it's current state.
- 6suvaai
Works fine if you don't need dynamic elements
I'm very impressed with this app — it covers almost everything we need for our restaurant. The layout is clean, ordering flow is smooth, and it integrates well with our site. However, one important feature is missing: we offer a daily menu, and there's currently no way to pre-select a specific day’s menu when linking to the orders page. Being able to direct customers straight to “Wednesday’s menu,” for example, would greatly improve the experience. Still, a great tool overall — hoping this small but impactful feature gets added soon!
Hi, Thanks so much for the kind words and thoughtful feedback — we’re really glad to hear the app is working well for your restaurant! While you can’t "pre-select" specific day’s menu, you can ensure it appears first on the ordering page by adjusting the menu availability settings. The menu available on that day will automatically be displayed first on your site’s ordering page. Go to your menu details and select “Limit to certain weekdays and times,” then choose the relevant day (e.g. Wednesday). You can learn more about menu availability here: https://support.wix.com/en/article/wix-restaurants-preparing-your-menus-for-online-ordering#limiting-menu-availability Let me know if you need help setting it up! Maya, Wix Restaurants Team
- bedrift7
Works for tailoring/alterations and dry laundry store
We've been using this app for our tailoring/alterations and dry laundry store which works good as we use add-on system, which is not in Wix Store or Bookings. But it could be 5 out of 5 stars if there was a possibility to change text for 'Delivery' to 'Pick up' in our case, or optimally have pick-up & delivery option (pick-up as in we come pick up), like adding an additional step: Confirmed - Pick up - Under process - Delivery - Finished.
Hi, Thanks so much for your feedback — and for sharing your unique use case! It’s really interesting to see how you’re using the app for tailoring and dry laundry services. Your suggestion to customize the status text and flow makes a lot of sense, and we’ll definitely look into it as we continue improving the product. Maya, Wix Restaurants Team
- artifexgraphics
Easy
Im not sure why people are complaining. have successfully added one menu and ordering system for public and another ordering system for staff only. The staff ordering page is locked by a pw which means no one can order alcohol for takeaways. Its all in the settings. Everything in the reviews that someone has complain about is actually there, you just have to look. Eg you can hide prices, stock etc, you can have a second or more ordering pages. I found no problems with this template, its just a matter of working out where things are, just like any of them. You don't even really need a separate POS system if you want to use a tablet on the web page, you can get away with it. This is everything I needed and a bit more. Website is theoldrailwayhotellumsden.co.nz if you want to look.
Hi, Thank you so much for your thoughtful review — we love hearing how you’ve customized the system to fit your needs! It’s great to see such a creative use of multiple ordering pages and features like password protection, price hiding, and more. We’re really glad the app has worked out so well for you — and thanks for sharing your website too! Maya, Wix Restaurants Team
- eatatthaigmbh
Great new Features and better appearance, we like it!
Hey there! So happy to hear that! Glad you’re enjoying the new features and look 🙌 Maya from Online Orders team
- simplylivi
It's OK
I've installed this whilst we look for an alternative online ordering platform to use. Features we are looking for in an alternative are: - set number of orders which can be taken per time slot - customisable layout of page (eg: want customers to be directed to choose pickup/delivery before continuing) - Dish names do not display on mobile version. Need to go onto the next line (this seems completely obvious and no idea why it doesn't already happen) - Coupons and discounts. Automatic discounts are far more customisable than coupons. I want the same functionality of discounts in coupons. These coupons options are available in wix shop etc. I also want to be able to use the coupons bulk creator. - More ways to receive orders - eg would like to integrate onto our KDS.
- pabloliaci
Great app, support is even better!
The app works great but what's even better is that when there was a problem I received excellent support, as always, I think it's a strong point of Wix Customer support, I've always found it very good and always solved all the problems.
- mmtzdmr
Wix restaurants-order ( new )
I am creating a mobile app for iOS. I cannot carry wix restaurants-order into the mobile app. The ''events'' was there automatically but I also need my restaurant menu and ''order'' in there. Please help.
- mayaet0
Love this app!
I've been using Restaurants Orders for a while now, and it has completely transformed the way I handle online orders. The interface is intuitive, making it easy to track orders, and communicate with customers—all in one place. Highly recommended!
- jstsik
Item title issue.
The item title/name get cut off when do not conintue to the next line. This persists even after changing the text size. This is even more evident on the mobile website. This is a simple formatting issue that should be an easy fix but nothing has worked. Please advise.
Hi there, thank you for your feedback. When a dish name is too long to fit in the design, we use ellipsis (three dots) so that your design will look at it's best. We understand that you'd like to expose the full name of the item on the item card and we will look into this for our future plans. I have also sent you an email to discuss this further. Best, Ari from Wix Restaurants Online Orders team
- auramail
How to remove mandatory address box
Please how do I remove the tab where customer has to fill in their address. Im only doing instore pickup so this is really unnecessary but I can't seem to be able to remove it. Any help?
Thank you for your feedback! We noticed that your website is configured for in-store pickup, and the fulfillment modal doesn’t show the address tab as mentioned in your review. We’re unclear on the confusion regarding the address requirement. I've also contacted you via email to suggest a feedback call so we can understand the issue better and assist you further. Best regards, Geva from Restaurants Online Orders team
- husani296
More options pls
It would be good to have the grid layout option.
Hi there! Thank you for your feedback! I understand that you’re looking for more layout options, and I’m pleased to let you know that there is indeed a Grid layout available which can be customized in the Editor. You can find more details on how to change the layout in this kb article: https://support.wix.com/en/article/wix-restaurants-customizing-the-look-of-your-online-orders-page-new. I noticed that you've removed our Restaurants Online Orders app, but I encourage you to consider giving it another try. For your vacation rentals in Ocho Rios, this app can simplify the reservation process and elevate your guests' experience, ensuring they enjoy a seamless stay. If you have any questions or need assistance, we're here to help! Best, Geva from Restaurants Online Orders team
- igorpilipchuk7
Can you add an "Add to Cart" button without opening the product page?
Dear igorpilipchuk7, Thank you for your review and your suggestion! Currently, our app does not support an "Add to Cart" button without opening the product page. However, we appreciate your input and will add this request to our feature requests list for future consideration. We're always looking to improve and prioritize user requests like yours! Best regards, Geva Price from Restaurants Online Orders team
- rikeika
customer information not needed
After adding foods into cart and checkout, we do NOT need input customer information because the customers are already in the restaurant, they just want to order food on site...no need to input information... can we just simply order foods , add into cart, and click : order button ? because customers are already in the restaurant. we know who they are.
Hi rikeika, Thank you for your feedback! We understand that a "Dine In" option would simplify the ordering process for customers already at your restaurant. At this time, our app supports pickup orders, but we’re actively tracking requests for a dedicated "Dine In" feature. Your input will help us prioritize this in future updates. Thanks again, and please let us know if there’s anything else we can help with. Best, Geva from Restaurants Online Orders
- info3049044
Really easy to use
With the latest version, there's one downside: the app now only allows users to select one pick-up location. In the previous version, customers could switch between different locations based on convenience, but this limitation is a bit of a drawback. That aside it is really easy to setup and use.
Hi there! We are happy to hear you're enjoying our app. We listed your request for Multi Pickup. We also invite you to vote for this specific feature request using this link: https://support.wix.com/en/article/wix-restaurants-request-adding-multiple-pickup-locations . Once you vote, you'll get an update once this feature request is resolved. Thanks, Geva from Online Orders team
- ademcindy
How to add Add to Cart icon for menu items?
I've been scrolling for hours trying to find out how to add the cart icon on the different menu items so that users can add multiple things to cart at the same time without having to write their delivery info every single time! Also, for the life of me, I cannot seem to find the option to allow user to view item details before deciding if they want to order it. Now, when user clicks on menu item, they are asked to add their delivery details. What could I be missing???
Hi ademcindy, Thank you for your feedback, and we’re sorry to hear about the trouble you're facing! Re-typing the Delivery Address Issue: If I understand correctly, this sounds like a bug that was fixed a few weeks ago. It definitely isn't the intended behavior. If you're still experiencing this issue, we’d love to investigate and fix it for your specific site. I’m sending you a personal email to follow up—please reply with the details, and we'll take it from there. Viewing Item Details Before Adding Address: Currently, our app requires users to enter delivery details before viewing item details, and this behavior can’t be customized. However, we’ve noted this as a valuable feature request and will prioritize it based on user feedback. Thanks again for helping us improve! Best regards, Geva from Restaurant Online Orders team
- tomzohar
Convenient and reliable ordering app
The Wix Restaurants Online Orders app has been fantastic for our business. It's user-friendly and allows us to manage everything directly from the Wix app, which is incredibly convenient. A feature to schedule menus to be available on certain days would make it even better.
Hi Tomzohr, Thank you for your feedback, just wanted to update you that we released menu availability feature. You can find it by clicking on "Edit Menu Details" and at the bottom of the right panel you will see "When is this menu available for pickup/delivery?" Best regards, Lev from Restaurant Online Orders team
- levv52
Finally the app I was looking for my restaurant
Great application for delivery and pickup services
- admin6938
Poor interface
The functionality is excellent, but the interface from a customer’s perspective is poor. When there are many items, the page scrolls endlessly, and there is no way to search. If you could add features that allow categorization of items in the main tab or side tab and provide a search function, I would immediately subscribe to a plan and use it.
- 4321nikhildutt
Ok ok
I wish if they have an option for upsell and cross sell that will help increase the ticket size. I like the modifier. But they don't have a dispatch options for personal delivery to customers. So that they can track our own delivery guys. so customer feel trust and convince. Hope they have a way to add multi location. They should also fix the option to second layout in the item section item name should be fully visible. Majorly it should be link to google ordering main page so that. customer dont need to go to the website in order to place an order. also my website just slows down after implementing there new online ordering system.
- sarahalexander13
Generally enjoying this app!
Struggling to hide pricing from my ordering page, and would love if my customers would just be able to pay a deposit instead of the full bill!
Hi Sarah, Roni from Wix here, thank you for your feedback! We're happy to hear you're enjoying the app and finding it useful for your needs! Today with our payment solutions you can charge your customers a partial amount using a pay link, and at a later stage (e.g. after the order is fulfilled) charge them with the remaining due amount. I've sent you an email to follow-up. Best, Roni
- butters-321
Amazing App!!
- wskdesigns
The customization is unbelievable!
I have always loved Wix Resteraunts, but with this new Wix Studio version, it is so much better! You can customize to the final detail, and everything is easy to manage! 5,000,000 stars in my books!
Hi wskdesigns, Roni from Wix here - we're so happy to hear you're enjoying the app! Thank you for taking the time to leave this feedback :) Best, Roni
- lukassicking
Support interest in improvement - future remains to be seen
The program definitely has room for improvement, but the support team is receptive to suggestions. To enhance its functionality, it should offer simultaneous display of orders for today and tomorrow, incorporate image enlargement in the menu, enable variant images for different dishes, and include an efficient inventory management system with the option for assigning article numbers. These enhancements would significantly elevate the program. The speed of future developments remains to be seen.
- voahangyr
Missing features like Special event scheduling
- thai202cwe
👍🏼
Extremely helpful customer service. I really appreciate the team behind Wix.
Thank you for your kind review, we are glad we were able to help!
Plan comparison
Pricing & Plans
Detailed plan information is not available for this App.