Wix Restaurants Orders

it is okk okk

as it is good but have many problem in it ask for email id while ordering and address it is very fresturacting for custumer

bad

Dont recomend

Very limited features

Cannot add modifiers to variations (medium pizza toppings $2 while large toppings are $3) Does not have option for pizzas if someone wants custom toppings (half and half, or right, left, and whole options) The checkout cart looks confusing to customer if someone is ordering 2 of the same food item. Would like there to be price ranges on if there's multiple sizes of a menu item, so the main item shows ($23-$25) When a ticket prints out 2 of the same item with modifiers, it does not separate the two, it's not clear that they both have the same modifiers.

Need to add pizza builder

Need to add pizza builder, half and half, light button for light toppings or extra buttons for extra toppings

Almost perfect!

It would be perfect if it had an inventory tracking function! Please add that feature!

very difficult to work with

The old version was working very well, I do not think that this new one has been tested enough and properly. I am trying to resolve the problems for weeks and the clients are complaining that they cannot order. I am losing clients, wasting time and just waiting for emails back from support. It is never finishing. I was loving Wix but now I am considering some other platforms.

⭐ 1 Star — Very Very Disappointing Experience

Honestly, this has been one of the most frustrating tools I’ve tried on Wix. The ordering widget looks nice at first, but once you actually use it, the limitations become obvious. Basic layout issues like menu overlap and poor responsiveness make the user experience feel unfinished. There’s very little real control over the design, and even simple fixes require workarounds instead of proper settings. For something meant to power online food orders, it feels restrictive, buggy, and not ready for serious businesses. Support and customization options are also extremely limited, which makes solving problems unnecessarily difficult. Definitely not what I expected from a professional ordering solution.

USELESS SEARCH ENGINE

I have big problems with clients, because the search engine is too broad, and a simple street appears another country, instead of focusing on local addresses, the suggestions should at least be addresses closer to the client instead of suggesting options from remote countries, my clients find that very frustrating and by not being able to enter their address they simply prefer to come to my store to order or in the worst case I am losing sales

This (New) Version of WIX Restaurant seems to be designed by someone unfamiliar with restaurants!!!

When it first made its way to the App Store I installed it and saw that it was not ready for prime time so I put off moving to this app version for 2 years because the older one worked very well for my needs. Now the older app is disabled. Sadly, this version is by far the worst version yet. No room for customization. Little things like colored icons keep it looking very generic. Bigger issues are; It asks for customers address before they can add an order to the cart, and if the address is inputed wrong or the customers does not complete the address information then the progress they've made is canceled, leaving the cart empty. When you have a large list of options there should be a drop down menu to hold the items in. There is No option for "Either This" or Either That" which was a key feature present in the older app. This version does not allow items created as stand alone menu items within another menu item. You cannot allow the customer to add multiple variant items easily.

No minimum require option

I can't put a specific minimum requirement for any item in my menu.

Impossible to customize

There is no way to have separated pages per each, just that horrible popup. Not good for SEO either. The images in the popup look really bad. If I want to promote a product I cannot have a single link for the product but the whole menu. And the list goes on and on. I am really frustrated that I upgraded just to find all this disappointment. I just really want my money back.

Crap

You consider yourself top tier website creator and can't make a simple online ordering app .... I can design better UI than your team and I am a chef ....

It's okay

Seems to be a lot of work for something that seems to be a simple idea. One of the frustrating troubles I have is near just permission based. When I invite someone, I don't want them to be able to edit the menu, only view orders. This doesn't seem possible in it's current state.

doesn't work

Un scandale..Depuis la mise a jour je n ai que des buggs qui m’empêche de travailler , je pense à résilier mon abonnement pour trouver des gens plus sérieux que la hotline qui ont l ai complétement dépassé

Not A Good App, Does Not Work

I went with Wix because of this app feature. I was suppose to launch our business for the Holidays on December 1st. This has ruined our sales and I had to cancel our grand opening. It is now December 11th and it still is not working.

its tomuch confusion

not good , have ti chnge it , old one is ok

Delivery scheduler glitching

Delivery scheduling is glitching. Many of our customers complain once they set the future time/date it will change back to the most recent time available.

Urgent Issues: Discount Display & Order Time Visibility

Hello, We are facing important issues that affect all three of our restaurants. First, the discount is not shown on the printed ticket. It must appear clearly below the total amount, not on each item. The discount should apply to the total order amount only, just like before: Subtotal → Discount → Final Total. We also need better order time visibility. The system should clearly show if an order is for today or for tomorrow, and it must display the exact date and time of every order when the app opens, exactly like our previous app. This helps our staff avoid mistakes and manage orders properly. Please fix these issues as soon as possible. Thank you.

Rubbish

Rubbish up grade and hard to get support for it when trying to fix...

my online orders page for my thanksgiving menu 2025 will not display on the site

I do not like the upgrade it is harder to make changes

Very unhappy with the updates

You can no longer customize the page. The anchors and editing tools either don't work or keep crashing and it looks too basic. The old restaurants was much more flexible and easy to use. Looking for a new site to rebuild my website on. This was a terrible deal breaker.

Old version online order way better

Old version is way better UI

hide signup / login

I really like this app to add it to my restaurant website. But I have one problem with it that I don't like at all.. I can't hide the signup or login for guests who request to order pickup and I don't want them to register. I want to hide it. I'm talking about the same page as soon as the payment arrives.

update?

When will this be updated to work with Square POS?

This update ruined our sales

After they updated it our customers were not able to submit orders. The fact that you can only instantly reach and AI chat bot makes me want to switch to a more human focused service.

Está com vários bugs e falta de informações.

Ficou muito bom, mais ainda apresenta alguns erros na parte de realizar o pagamento. Vários clientes estão relatando que aparece um erro na tela durante o processo de realizar o pagamento na página. Relatos mais comuns são: Erro de conexão, Erro no processamento, Falha no pagamento. Em alguns testes que eu realizei, esse erro ocorreu quando a página é fechada ou atualizada no momento do pagamento do pedido.

Less features

We are forced to use this app. One important feature is missing that the old app had. It is no longer possible to select how many orders shall be allowed to be placed for a specific time slot. This makes this app unusable for us.

Old app had Square integration; was forced to switch to this one and broke everything.

The old app was working fine. Not a ton of bells and whistles but integrated with Square POS. New app doesn't seem to.

missing dine app

we need dine app back lost a few user they cant us dine too order of site

Missing main critical functions from old app

Don't have: - Doordash Drive Integration in Canada - No Dine-In option available - No Pickup Curbside available - A lot of bugs

Where is delivery service?? How can I make the integration??

Works fine if you don't need dynamic elements

I'm very impressed with this app — it covers almost everything we need for our restaurant. The layout is clean, ordering flow is smooth, and it integrates well with our site. However, one important feature is missing: we offer a daily menu, and there's currently no way to pre-select a specific day’s menu when linking to the orders page. Being able to direct customers straight to “Wednesday’s menu,” for example, would greatly improve the experience. Still, a great tool overall — hoping this small but impactful feature gets added soon!

Seriously I was forced to change to the new app and none of the automations work.

Not Compatible with Dine By Wix

I am unable to add the new restaurant menu and order to dine by wix feature.

Old Version was better

Cart button diisappears

Works for tailoring/alterations and dry laundry store

We've been using this app for our tailoring/alterations and dry laundry store which works good as we use add-on system, which is not in Wix Store or Bookings. But it could be 5 out of 5 stars if there was a possibility to change text for 'Delivery' to 'Pick up' in our case, or optimally have pick-up & delivery option (pick-up as in we come pick up), like adding an additional step: Confirmed - Pick up - Under process - Delivery - Finished.

Issue with Discount and Visibility

Hello, We are facing a very important issue related to discounts in our system, and it is affecting all three of our restaurants. 1. The discount does NOT appear on the printed ticket/receipt. When the ticket is printed, the discount should be clearly visible below the total amount, as in normal POS receipts. Right now, it is missing completely, which creates problems for both customers and accounting. 2. The discount must be applied on the TOTAL ORDER amount, not on each individual item. Currently, the system distributes the discount across every article, which is not correct for our business. We need the discount to be applied exactly like before: Subtotal → Discount (one line) → Final Total These two points are extremely important for us because this issue is affecting all of our 3 restaurants. Customers and staff are facing difficulties because the discount is not showing correctly on the printed ticket. Please fix this as soon as possible. Thank you.

Easy

Im not sure why people are complaining. have successfully added one menu and ordering system for public and another ordering system for staff only. The staff ordering page is locked by a pw which means no one can order alcohol for takeaways. Its all in the settings. Everything in the reviews that someone has complain about is actually there, you just have to look. Eg you can hide prices, stock etc, you can have a second or more ordering pages. I found no problems with this template, its just a matter of working out where things are, just like any of them. You don't even really need a separate POS system if you want to use a tablet on the web page, you can get away with it. This is everything I needed and a bit more. Website is theoldrailwayhotellumsden.co.nz if you want to look.

Great new Features and better appearance, we like it!

It's OK

I've installed this whilst we look for an alternative online ordering platform to use. Features we are looking for in an alternative are: - set number of orders which can be taken per time slot - customisable layout of page (eg: want customers to be directed to choose pickup/delivery before continuing) - Dish names do not display on mobile version. Need to go onto the next line (this seems completely obvious and no idea why it doesn't already happen) - Coupons and discounts. Automatic discounts are far more customisable than coupons. I want the same functionality of discounts in coupons. These coupons options are available in wix shop etc. I also want to be able to use the coupons bulk creator. - More ways to receive orders - eg would like to integrate onto our KDS.

Great app, support is even better!

The app works great but what's even better is that when there was a problem I received excellent support, as always, I think it's a strong point of Wix Customer support, I've always found it very good and always solved all the problems.

Wix restaurants-order ( new )

I am creating a mobile app for iOS. I cannot carry wix restaurants-order into the mobile app. The ''events'' was there automatically but I also need my restaurant menu and ''order'' in there. Please help.

Contactless Order System (Per Table) is NOT Available

The old restaurants app had an option to add multiple tables (QR codes) for different tables, this app doesnt have that functionality.

Awful app. Less funtionality than the old one. Has bugs.

Update - I've had to have another go at putting this in. It is better than I originally thought, BUT you can not limit the number of orders sent to the kitchen. So your kitchen can easily be swamped with orders. ____________________ Not ready for release, but we have been forced to "upgrade" to it. Significant functionality that was present in the old app is not yet in this one. It set our address as being in San Francisco, rather than Cornwall, UK and could not easily modifiy it (even after speaking to support). 160 menu items on the old app could not be transferred to the new one (a big deal as it would take around 2 days to set everything up again). Will be deleting and moving to a new restaurant app provider, and might even be the reason we leave WIX.

oldest version was better

The invoice in POS Is Not in good form and the orders is very slow

not needed

Love this app!

I've been using Restaurants Orders for a while now, and it has completely transformed the way I handle online orders. The interface is intuitive, making it easy to track orders, and communicate with customers—all in one place. Highly recommended!

Multi-location takeway orders not available

My business needs that option urgently. Settings allows to add a second location, and has a note that indicates that second locations are for restaurants, but isn´t true

Design feature missing for certain lightbox

Weird to release this app without even adding "design" feature to every element... ! I want to be able to change the colors, text, and overall look of the lightboxes in the Wix Restaurants app, specifically for the "Item Details" and "Order Method" lightboxes of my website. Sadly, there does not seem to be that option. I don't want it to affect customers' overall experience on the website. And I want my website to have the same theme. Sadly, not having that option for the two lightboxes mentioned in this post ruins my aesthetic.

Ne perdez pas votre temps

J'ai passé des heures a configurer le menu pour me rendre compte que la nouvelle plateforme qui est sensé d'etre mieux est encore pire. La fenetre de detail de commande quand on clique sur un plat en mode mobile est illisible et c'est pas possible de changer quoi que ca soit, les couleurs non plus. Du coup on a un design pour le menu et un autre pour les details. Impression des commandes, abscence de l'avertissement telephonique lors qu'une commande est passé.. bref comme dit, ne perdez pas votre temps a configurer tout cela