Product Auction

Auction Intro

The Auction support was amazing helpful. They guide me hand by hand on how to work the Auction app. He gave me a breakdown of all the advantages and disadvantages of each. I would recommend this team and app to everyone using Wix. Amandeep Singh was very helpful

A great product and super helpful support

I looked at a few options and this was by far the best. I am not very technical and when I reached out to support, they were amazing - responsive, patient and very solved my issue immediately

Super easy to run your own auctions and keep more of your money

Not bad. Could use a few interface tweaks, like I'd like to be able to see how many bids and what the bid amount is up to on the auction home page. Instead, I have to go into each auction to see this info. When running 45 auctions at once, it becomes a ton of clicking for the admin, but overall, it's easy to use and straightforward. I downloaded a clock timer to add to my website homepage to show when the auctions are going to end. The app adds a counter to each auction page but for first time website landers, this timer is key. I will be looking at your other apps.

Excellent tech support!

I was new and also my customers are new to auctions, but we all enjoyed an fundraising auction. I asked many questions and the tech support was excellent. Highly recommended!

SCAMMERS! Avoid at any cost

Before installing it i asked them if the app is going to work normally because in my store i have 1000s of products and was sure that their app would fail to fetch them properly. However they guaranteed it was going to work, multiple times. Well the app is not working and i have sent them screenshots and basically have dissapeared since Thursday. Although before that they were extremely keen to replying back. I asked for a refund and they are not even answering. Total scammers so avoid them. Im now reporting them to Wix and Citizens Advice.

Updated Features Make This 5 STARS!! Highly Recommend.

We’ve been using this auction app for our charity events, and I’m thrilled with the improvements that they will be rolling out under the premium plan. The developers really listened to feedback and aim to deliver what we needed to give our bidders a smooth, transparent experience. The new outbid notification emails are a huge upgrade — they now show the product name with a direct link, the bidder’s last bid, the new current bid, and a clear “Place a New Bid Now” button. Plus, they include the auction end date and a link to the My Bids Dashboard, which makes it so much easier for participants to stay engaged. The My Bids Dashboard is new for logged in users. It shows each item with its end date, your last bid, the current highest bid, and a clear status (Outbid, You’re Highest, or Winner). The action buttons are perfectly matched to the situation — bidders can place a higher bid instantly, view their item, or even complete their purchase right away. Really happy with this service!

DON'T WASTE YOUR TIME

This doesn't work. Don't waste your time or money.

Not the best

App is not the most user friendly. There's not a good dashboard or integration to see or make auctions directly - you have to go into WIX, make a new product, add your one item, then go to the Webkul, add the auction, and set your start/reserve price. The auctions themselves work, just very clunky. It's slow to load, often showing the product before refreshing to show the auction, and there's no way for bidders to see what they've bid on. Also, there's no way to show if the reserve is met - I had quite a few bidders unhappy with this. Overall, you get what you pay for. It's a cheap auction service, does its job but looks and feels cheap.

This App is Trash

We only needed it for a few months, they took our money twice, and then did not communicate with us to resolve any issues we had. There were many. WIX also did nothing to help with a vendor they clearly support on their platform.

Too Many Flaws

I wanted to like this app as it would be a great addition to my wix store. Maybe if they can work out the kinks this will be better in the future. First problem, you cannot enable decimal point bidding (10.00 vs 10) and have a minimum bid increment at the same time, even though both options are offered at setup. What this looks like to customers is Current bid $100.00, minimum bid $20.00, but if they enter $120.00 instead of 120 the bid does not go through. The pop up letting them know they used a decimal point and bid did not go through is at the top of the screen and you would have to scroll up to see it. So basically people think they have bid when they have not. There was a glitch midway through my auction that allowed a buy now option at the reserve price, lost money on this, Tech support is not helpful and is overseas so do not expect a response until the next day if you are on EST

Cool app but needs a bit of work!

Cool app, works more or less fine. Customer service is nice. Things that would be nice to add: outbid notifications and 2 min time extension for last second bids. Edit: They refunded my silver plan due to a sync product issue. I just noticed that they added a new functionality to sync selected products, so the former issue is now solved.

Good Customer Service

Ravi was very helpful and got my business email configured in no time at all! He's even checking if they can customize my service to fit my website style. So far I'm very pleased.

Needs work

just spent an hour trying to sinc products to start another auction with no explanation why it ignores me and nothing works. Then I find buried in the product number 188 a message saying I have reached my product limit.

Unprofessional Auction

I wouldn't recommend this Auction App. It loads twice. First it shows the product with the Buy Now button and then it loads again to the Auction Page. I contacted Webkul and they say it cannot be fixed, its a Wix issue. Not Professional and the Design looks cheap.

TRASH

Want to waste your money? this is a perfect app to do it on.

Tried twice and wouldn't recommend!

This App will not work if your site uses cookies. Your customers have to go to the trouble of clearing their cache if your site used cookies before. Or if you currently use cookies, your customers have to visit the site using an "incognito" window. If this App worked with cookies on your site, I would recommend it, but not at this time.

It is not easy to use nor intuetive

I was the main one that requested this app from Wix to begin with. I trail tested and sadly. Low functionality . Imposibble to use . And have plenty of errors that needs to be cleared if not a complete overhall of the app before ever being installed. Not worth paying for ! Do Not waste your money !!

I should have taken the reviews more seriously

This is by far the worst app I have used. Most of Wix is what you see is what you get and the exceptions to that are fairly logical on how to move forward. Not the case with Product Auction. I give this app a fail. 1. The app is not intuitive or even close. It does not offer the results without a fair amount of jumping through hoops and trial and trial and error and error. I don’t have time to try to figure out how to make an app work, it should be fairly intuitive and logical. 2. Support is equally frustrating. I emailed for support received it which was not effective. The video call was plagued with background noise and echoes from the room. The language barrier was difficult to work with; it was hard to understand with me asking for several repeats. 3. Demo/support video is not comprehensive. Save your time your frustration and just go with a platform that’s effectively and conscientiously designed to support an auction and that is Givebutter.

Garbage Auction App and won't allow me to cancel!!!

Cancel?

Disregard. To cancel, go under your general Wix account, then subscriptions or premium subscriptions.